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Indigov Reviews

Vendor: Indigov
4.0 out of 5
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What is Indigov?

Cityworks is where local governments and utility agencies go to get work done. We designed the leading GIS-centric public asset lifecycle management and permitting platform to support the complete lifecycle of your infrastructure, from permits and construction to maintenance and replacement.

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Buyer's Guide
Local Government CRM
February 2025
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Helped 838,640 peers since 2012

Indigov mindshare

As of February 2025, the mindshare of Indigov in the Local Government CRM category stands at 1.7%, up from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Local Government CRM
 
 
Key learnings from peers

Valuable Features

  • "The built-in response messages in Indigov allow me to click and edit responses as needed easily. This is particularly useful for general emails related to constituent cases and correspondence. For instance, when conveying that a delegate has been informed of a decision or preference, I can tailor the message to include empathy."

Room for Improvement

  • "This is my only issue with Indigov - its user-friendliness. While it's pretty straightforward, understanding it requires some training. The current setup makes it inconvenient for me to delegate correspondence responses to interns. The analytics portion, particularly in tracking and quantifying responses, is an area that needs improvement. While I'm unsure if there have been updates, I believe enhancing this feature would be beneficial."

Pricing

  • "We use the product for free since MGA administers it."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Local Government CRM Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Government
54%
Construction Company
9%
Financial Services Firm
5%
Real Estate/Law Firm
5%
Manufacturing Company
4%
Healthcare Company
4%
Educational Organization
4%
Non Profit
4%
University
3%
Outsourcing Company
2%
Comms Service Provider
2%
Logistics Company
1%
Retailer
1%
Computer Software Company
1%
Training & Coaching Company
1%

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Local Government CRM