The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake.
The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the IBDR (Infrascale Backup & Disaster Recovery) requires one terabyte. It would be better if they could do 500 gigabytes. I don't always want to purchase terabytes at a time, although those are different products than what we've been talking about.