JSCAPE by Redwood Reviews

We had multiple feed files getting consumed by multiple jobs. These feed files will be kept from remote servers. Also, we have the requirement of generating multiple reports to be used by the business. 

Initially, these file transfers were handled with CRON jobs and scripts which was very tedious to keep an eye on as sometimes those files will get kept, and sometimes not. Now, with the use of JSCAPE MFT server by Redwood, it works all the time. We just don't have to worry about this any longer. We have been using this tool for over six months now and never have experienced any issues with it.

We are using JSCAPE MFT server by Redwood for transferring feed files for our multiple jobs which are kept on the remote servers. Also, we have multiple reports getting generated which we need to keep on different server locations. 

With the use of JSCAPE, this has been very simple and smooth. All we have to do is automate the workflow and it does all the work by itself.

The tool can transfer files of any size and type without any issue.

The overall operation is very smooth. The tool supports almost every protocol including FTP, SFTP, SCP, HTTP, HTTPS, and AS2. It also supports most of the authentication methods. This gives a secure way to authenticate users and protect against unauthorized access. 

JSCAPE supports most of the protocols including FTP, SFTP, SCP, HTTP, HTTPS, and AS2. It also supports many of the authentication methods as well as encryption protocols which gives us a secure way to transfer our files very effectively.

JSCAPE can share files of any size and type.

We can automate transfer workflows using this tool. This is easy to use, access and implement as well.

I found the tool rich in functionalities and features. I also find it highly reliable. 

On top of all this, I love their 24X7 support. They really cooperate whenever we are in need,

There is nothing specific that I dislike about this software. 

All the features we need in file transfer software are present in this.

This is very easy to use, access, and implement as well. That said, they could improve on their documentation part. They can create an in-depth document so that any user with little to no background can implement this and use the software effectively.

As the software is continuously improving and releasing patches frequently, the company could arrange for workshops/training once in a while to give the users an overview of the new features.

I've used the solution for six to 12 months.

During the tenure of use, we always have gotten consistent performance. We never have faced an outage.

I found the tool very effective and smooth in terms of performance.

I love their 24/7 support. The product comes with a provision of an L2 level of availability.

Positive

I was not part of the initial setup.

I was not part of the initial setup.

JSCAPE has helped with migrating the files/documents in a secure and reliable manner. We can use multiple protocols across varied regional locations of the servers.

Our project handles hundreds of servers hosted across the US and Asia-Pacific which were communicated via remote control and SSH. Before implementing JSCAPE into our project, we had to manually transfer files which consumed a huge chunk of our time as it was a tedious process, and documentation of these tasks was hectic.

JSCAPE server has helped us to migrate and upload files in a flawless manner.

JSCAPE helped us to migrate files across different regions with little to zero latency and the speed at which it is migrated is optimum and precise with zero hassles.

Since files contain data that is of utmost importance, this tool has helped us manage the files securely with well-defined protocols such as SSL/FTP, etc.

It is user-friendly and does not require a huge amount of time to set up and the user interface is beginner-friendly. Onboarders swiftly adapted to it and started utilizing it immediately.

The user-friendly interface has made it easy for fresh users to adopt it.

Since the tool employs reliable and robust security guidelines, it has reduced our worry about the aspect of leakage of data and has made it reliable.

The range of protocols like STFP and HTTPS/FTP/SSL/TLS is excellent. 

The configuration is relatively simple and the tool can be set up instantly. Companies can start using it to maximize productivity. We have utilized it to transfer files to different regions all around the globe safely.

The cost of the tool is relatively high and can pose a problem to medium and small-scale companies who are trying to overcome their on-premise server limitations. The features that are offered do not cover a wide range of operations which in turn hinders the optimum use of the product.

The support team for the product is below average and needs to improve on their aptitude for communication. The technical assistance provided for troubleshooting sessions is time-consuming is often detrimental to the business.

We have been using the product for less than six months.

Sometimes when an issue arises in the tool it takes time to fix it and can hence be unstable.

It is scalable as per our business needs.

Technical support is below average.

Positive

We were using Microsoft SharePoint. Using it, we had to manually transfer/upload files.

The initial setup was straightforward.

We implemented the solution with the help of a vendor team, and their level of expertise was appreciated.

We have saved a lot of time by implementing JSCAPE to manage our file system.

It may be too costly for the value provided.

We did not evaluate other options. 

This platform is used as an independently managed file transfer server that supports multiple environments.

Data can be sent securely, and no data loss happens during the transfer. Large files can be sent easily.

We can automate the data transfer based on the event or schedule.

During large file transfers, if the failure happens due to a network/internet issue, in the event of a failed file transfer, we can send the remaining data again from the last byte of data successfully transferred so that there is no need to send all of the data again.

JSCAPE helped us with data transfers.

We can send the data quickly and securely.

No data will be lost during the transfer.

If any interruption occurs during the transfer, there is no need to send the data again; we can send the data from where it was interrupted.

We can set the automatic file transfer on a scheduled basis or based on other event conditions.

We can create multiple virtual servers, each with its own set of users and permissions.

It performs email-based file transfers while avoiding the issues commonly experienced with large email attachments.

I found the triggers feature the most valuable. Using this feature, we can quickly automate the business processes based on events or conditions so that whenever any file is received by vendors/customers, we can automatically compress that file, and then we can forward the compressed file via email to the respective owner for further processing.

There is no need to compress the file manually, as it has an automatic compression feature.

Also, the ad-hoc file transfer features perform email-based file transfers, which avoids issues commonly experienced with large email attachments.

In the next release, some additional features could be added:

• Setup is time-consuming. Also, maintenance is difficult. These could have been made easier. 
  
• The upgrade process is a bit difficult.
• The interface could have been more user-friendly, and more improvements are needed because it is hard to use.
• More documentation is needed to understand the usage.
• Server configuration is complex, and settings are difficult to identify.
• Customer support is good. We get our resolution, but sometimes the response is a bit delayed. 

I've used the solution for one year.

As a sales operations analyst, my day-to-day tasks involve collating, managing huge data from Excel files, forecast, building dashboards, and sharing those files with our stakeholders. 

For analysis, we mainly deal with a minimum of ten years of data so the file size will be huge and manually sharing those data and adding security measures to those files was an ongoing challenge for us. 

Data loss and cross-sharing of files without proper security measures was a huge problem facing our organization. After implementing JSCAPE MFT, these tasks have become more convenient.

JSCAPE is a top-notch file transfer service. It has helped me to negate manual intervention whilst transferring huge files, in turn causing fewer errors and bill data loss.

The main advantage is it aids in achieving all types of transfers as it supports different types of protocols. The transfer of files is made easy by supporting different types of operating systems and database servers. This, in turn, helps us to compress the files automatically without any hassle. It also has an amazing UI that is user-friendly.

1. JSCAPE's ability to support all the major protocols like HTTPS, FTPS, SFTP, etc., has made file sharing a process very easy.

2. Its automation feature is noteworthy as files can be transferred in a jiffy.

3. No complex coding or scripts are required while working on file cleaning.

4. It can work on any operating system using the latest encryption technology.

5. JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle.

When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements:

1. The documentation needs a revamp for a better understanding of the features of the tool.

2. Customer service can be offered on call or chat.

3. The initial setup is time-consuming; it could use a video tutorial.

4. UI can be improved in terms of look and feel.

5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.

I have been using JSCAPE for a year now.

The file transfer service is quite stable and definitely has all options required for the comfortable sharing of files.

The product is doing an acceptable job and has a very high impact across industries.

I've had a positive experience with technical support - although call or chat support would be highly beneficial.

Positive

We did not use any different solutions, as we managed everything manually.

The initial setup was a bit lengthy and confusing.

We were aided by an in-house setup team and they faced difficulty during the initial phase due to lack of documentation.

The service helped in saving manual effort and errors due to human intervention.

JSCAPE comes with decent licensing options which meet all required features.

I did not get a chance to evaluate any other options as JSCAPE was positively reviewed across websites, so this was our first choice.

JSCAPE as a file-sharing service is offering top-notch services, and I'm sure if they implement a few additional features, it will be a super tool.

JSCAPE MFT has got our back in transferring the files very securely using multiple protocols regardless of the time zone/location of the servers. 

We have hundreds of servers operating across many countries, remote connection to these servers, and controlling the activities were a major task and transferring files was difficult.

After implementing JSCAPE MFT these tasks have become more convenient. MFT monitor software provides us an option for load testing on the server which has become very handy to understand the server downtime and failures.

Our applications are integrated with JSCAPE REST API where the clients can perform various file transfers securely assuring data encryption. 

Administrators can perform server management functions and ensure constant service levels even during heavy system load. 

We receive customized email notifications and alerts regarding user activities and the number of login attempts. This is really helpful as it helps us to solve incidents based on login issues for a user. 

The main advantage of JSCAPE is that it enables users to automate complicated file transfer workflows and business processes which are less prone to errors and boost our productivity.

JSCAPE provides high-level data encryption, where we can relax about confidential or sensitive data while transferring. 

The data loss is prevented using DLP engine algorithms. We use directory monitoring so it automatically runs a trigger to move files to another network share every 20 minutes. 

JSCAPE has a database logging feature which is really useful for us to make sure all the servers and API activities are logged and stored in a remote database for future reference. They provide excellent 24/7 support by cooperating whenever we are in need of help.

As far as our experience, there are no significant drawbacks to using the JSCAPE MFT server. 

The documentation part can be improved to be more precise for beginners to understand the advanced features of the tool. 

The initial setup and configuration take some time. This process also requires additional video tutorials. 

Also, the UI design can be improved in terms of look and feel. 

When it comes to performance, scalability, and reliability JSCAPE MFT server scores full marks with no doubt. 

I highly recommend this software for all secure file transfer needs in the business process.

I have been using JSCAPE MFT for more than a year.

the customer support is excellent; they provide 24/7 services for all user queries.

Positive

We did not use any solution previously.

Using JSCAPE MFT we are achieving our SLA targets before they reach deadlines or incur breaches. This has a major impact on profit for our business and clients are happy with our support.

The software holds decent pricing that all kinds of businesses can afford.

We did not evaluate other options.

The software is performing really well in the market and is a go-to for automation needs.

File Transfer Protocol was time-consuming by using emails, SharePoint, etc, and required a resource to monitor it would have been prone to errors during the transfer/upload of files. 

With JSCAPE file transfer, it has been possible to transfer files at accelerated speed & efficiency. The automation option to schedule the tasks helps reduces the time & the need for regular monitoring. Being the centralized repository helps in avoiding and maintaining several servers & multiple environments. In this way, it has helped to streamline file transfer.

This has helped to transfer huge files and attachments hassle free which was difficult otherwise even with emails, zipping/compressing, and SharePoint. It addresses various problems in the IT industry being a trustworthy software that secures data transfer and it reduces human-prone errors with its automation & integrated feature. 

It is a reliable and easy-to-operate platform for secure file transfers. Its outstanding features accelerate file transfer and make the process user-friendly plus efficient. Supports scheduling, event-driven/manual triggers, alerts, audits, and logging to streamline file transfer. 

Using accessibility rules the servers could be locked based on IP addresses. Stands out by Centralizing workflow into a single server/application.

Their extensive features make work simpler and avoid human-prone errors and complications.

Helps in quick deliverables.

It's reliable and easy to use.

Provides good data privacy and secures data transfers.

It is user-friendly and can be used extensively across organizations.

Large attachments & files could be easily processed with JSCAPE.

 JSCAPE Accelerates File Transfer and thus files could be transferred at high speeds.

The cloud server configuration is simpler.

Centralization helps to avoid and maintain multiple servers.

There isn't any specific limitation as it addresses the problems and possesses all the features required for file transfer.

There could be detailed documentation to make it simple and easy for beginners.

 With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better.

The UI could be simpler and improved as it requires help and guidance from time to time.

Our project is a security monitoring project whose client is the government entity of Japan. We are supposed to handle very confidential files that need to be protected in storage as well as transfer. 

Before the use of JSCAPE, we used to transfer files over mail or upload the files in SharePoint for anyone to access. 

JSCAPE is a faster and very secure file transfer software that was very easy to implement with our existing security tools. 

Using JSCAPE we have automated the file transfer (i.e. critical import files which are transferred on a daily basis at the end of the working day either from the customer to us or vice versa). 

Being a cybersecurity analyst I believe security should be the priority of each and every file transfer application. JSCAPE is a secured file transfer application that is fast, and efficient, and also lets us automate tasks providing us with a hassle-free environment. 

This has reduced the time that the associates had to manually transfer huge files on a daily basis as well as this is faster than other file-transferring software and since it is automated there is no scope for error. 

Now associates can concentrate on critically more important tasks rather than performing repetitive task on a daily basis. 

Being able to transfer huge files that would take a large amount of time to transfer in a few minutes is really an impressive feature. It is easy to transfer large sets of files. 

Another valuable feature is automation. If you are able to automate the file transfer of large files in a secure manner without little to no human intervention that is bliss. Associates don't have to worry about security as JSCAPE supports a variety of protocols that helps in secured file transfer.

The integration with our security tools was a hassle when we implemented JSCAPE for secure file transfer. The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools. They could provide a walkthrough of all features in detail as the associates would not be aware of all the features that can be implemented and used to ease the workload. 

JSCAPE team can maybe implement more pre-build integration setups that would help projects with changing business needs. 

I've used the solution for less than a year.

We are mainly using this software to transfer files fast and smoothly with data protection. Most of our data is confidential.

We are using this software mainly due to the fact that it is versatile, as we can use it for any kind of operating system, and it works pretty well in all conditions.

Since there is no client software to install, licensing and support expenses are greatly decreased. All that your clients need to begin transferring files is a web browser. 

Additionally, users do not need to worry about stringent internal firewall policies when using the integrated web client since most organizations do not limit web-based traffic.

It definitely improves any organization which buys this software, as there are numerous options provided.

It helped in confidentially transferring files with a vast number of servers available with no external applications required.

It is so user-friendly that even new team members can understand how to use it effectively without making any mistakes.

They have more security access as no one can hack them and take our data. It offers good authentication features.  

They have enormous amounts of features built in which makes our life simpler and avoids complications.

This offers very good data protection and proof mechanisms.

It will work in almost every organization, no matter the kind of operating system they use. It works fine in all conditions.

We can transfer files over email while avoiding the problems typically associated with large email attachments.

The initial setup is a bit hectic during the installation. 

The documentation could be better. The web viewer could be customized more effectively as customer requirements are different for different organizations that have their unique requirements.

There should have been a self-upgrade option for software whenever required so that every time we do not need to ask a service engineer for it.

The basic problem in every software is that if the price is low, the features on offer are low. 

 The rest all looks good to me 

I've used the solution for over one year.

The stability is good.

I'd rate the scalability capabilities eight out of ten. 

I have nothing much to say about technical support. They have been good.

We did not use a different solution previously.

The initial setup was a complex process.

We handled the setup in-house.

This definitely has the potential to be a profitable software.

We did not evaluate other options.