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Senior Analyst/ software Engineer at Capgemini
Real User
Easy file transfer capabilities, no data loss, and helpful triggers
Pros and Cons
  • "The user interface feels easy to use."
  • "The FTP/S and ad-hoc techniques can further be automated."

What is our primary use case?

JSCAPE MFT is a file transfer tool that has made our file-sharing easy and reliable. 

The FTP/S has a security system that has key authentication, which makes it a perfect suit for full audit trials. At this price point, it is just the best tool to adopt. 

Ad-hoc techniques are also one of the major implementations that helps us in sharing files. 

Another cool feature is that we can lock our server using access rules based on client IP addresses. It has some of the latest supported algorithms to maintain the integrity of the user. 

How has it helped my organization?

JSCAPE is primarily used for file transfer between two individuals in a company, and it can also be used across multiple persons in different organizations too. 

It has some latest supported protocols like FTP/S and ad-hoc techniques, which are basic ones that are easy to use and support and maintain integrity. 

The user interface feels easy to use. And the services provided are platform-independent - that means the data is never lost when shared across different operating systems.

What is most valuable?

Triggers are an added advantage for business purposes. For example, whenever a file is received by the customer, we can automatically compress it and can forward it via email to the corresponding representative for further processing. 

There is no data loss when files are shared across multiple platforms with others using different operating systems. 

We can share larger files in simple ways, such as FTP/S and Ad-hoc techniques.

What needs improvement?

There are no improvements needed for this product beyond the timely updates on UI or some service-based improvements. 

This product has a lot of packed features and covers all the ways of sharing files over simple terms is already done. There can be a few changes in the UI made in the future to make it look active and neat. 

The FTP/S and ad-hoc techniques can further be automated.

Buyer's Guide
JSCAPE by Redwood
April 2025
Learn what your peers think about JSCAPE by Redwood. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for one year. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pooja P - PeerSpot reviewer
Software Development Specialist at NTT DATA
Real User
Top 5
Reliable, easy to use, and great for beginners
Pros and Cons
  • "It is a reliable and easy-to-operate platform for secure file transfers."
  • "With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better."

What is our primary use case?

File Transfer Protocol was time-consuming by using emails, SharePoint, etc, and required a resource to monitor it would have been prone to errors during the transfer/upload of files. 

With JSCAPE file transfer, it has been possible to transfer files at accelerated speed & efficiency. The automation option to schedule the tasks helps reduces the time & the need for regular monitoring. Being the centralized repository helps in avoiding and maintaining several servers & multiple environments. In this way, it has helped to streamline file transfer.

How has it helped my organization?

This has helped to transfer huge files and attachments hassle free which was difficult otherwise even with emails, zipping/compressing, and SharePoint. It addresses various problems in the IT industry being a trustworthy software that secures data transfer and it reduces human-prone errors with its automation & integrated feature. 

It is a reliable and easy-to-operate platform for secure file transfers. Its outstanding features accelerate file transfer and make the process user-friendly plus efficient. Supports scheduling, event-driven/manual triggers, alerts, audits, and logging to streamline file transfer. 

Using accessibility rules the servers could be locked based on IP addresses. Stands out by Centralizing workflow into a single server/application.

What is most valuable?

Their extensive features make work simpler and avoid human-prone errors and complications.

Helps in quick deliverables.

It's reliable and easy to use.

Provides good data privacy and secures data transfers.

It is user-friendly and can be used extensively across organizations.

Large attachments & files could be easily processed with JSCAPE.

 JSCAPE Accelerates File Transfer and thus files could be transferred at high speeds.

The cloud server configuration is simpler.

Centralization helps to avoid and maintain multiple servers.

What needs improvement?

There isn't any specific limitation as it addresses the problems and possesses all the features required for file transfer.

There could be detailed documentation to make it simple and easy for beginners.

 With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better.

The UI could be simpler and improved as it requires help and guidance from time to time.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
JSCAPE by Redwood
April 2025
Learn what your peers think about JSCAPE by Redwood. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
Madhu Bk - PeerSpot reviewer
ServiceNow Developer at Accenture
Real User
Top 5Leaderboard
Fast file transfers, good security, and helpful automation
Pros and Cons
  • "Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
  • "Providing initial guidance would help new users to understand the UI."

What is our primary use case?

The file transfer is simplified and seamless when implementing JSCAPE. It was bought for its precision and reliability. Transferring the bulk of files to different directories and the acceleration of files is perfect. This powerful tool is well known for its security in terms of transferring files and data. A user can successfully encrypt and authenticate to access the data. JSCAPE helps to automate file transfers on a daily, weekly, or monthly basis and supports easy and flexible deployment.

How has it helped my organization?

JSCAPE handles all our file transfers effortlessly by automating the process. It has proven to be the fastest and most reliable file transfer software. 

Large files are also transferred without any complication. One of the outstanding features is its security, which many other tools are lagging back in the industry. As this is a centralized file transfer tool, we can automate the complex workflow processes easily. 

Independent of any platforms, JSCAPE runs any operating system across the organization.

What is most valuable?

It helped to improve the expansion of the business, as it supports the different methods of File transfer protocols like FTPS, AS2, SFTP, and HTTPS. 

Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity. 

Report generation and data analysis are done smoothly to track the status of the file transfer. JSCAPE offers services for multiple business domains and accounts, for sharing files over the network.

What needs improvement?

Installation and configuration of JSCAPE is a bit complicated, providing the proper document helps to understand the tool and gain more knowledge on its features. 

The pricing of the JSCAPE MFT server seems higher considering some smaller businesses with a limited amount of budgets. 

To make it easier, the admin log and reporting system should be improved. I would appreciate it if the help and support team could more actively assist the users to resolve their Issues. 

Providing initial guidance would help new users to understand the UI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gowtham S - PeerSpot reviewer
Manufacturing Engineer at Asteria
Real User
Top 5
Secure, user-friendly, and offers good authentification
Pros and Cons
  • "It helped in confidentially transferring files with a vast number of servers available with no external applications required."
  • "The initial setup is a bit hectic during the installation."

What is our primary use case?

We are mainly using this software to transfer files fast and smoothly with data protection. Most of our data is confidential.

We are using this software mainly due to the fact that it is versatile, as we can use it for any kind of operating system, and it works pretty well in all conditions.

Since there is no client software to install, licensing and support expenses are greatly decreased. All that your clients need to begin transferring files is a web browser. 

Additionally, users do not need to worry about stringent internal firewall policies when using the integrated web client since most organizations do not limit web-based traffic.

How has it helped my organization?

It definitely improves any organization which buys this software, as there are numerous options provided.

It helped in confidentially transferring files with a vast number of servers available with no external applications required.

It is so user-friendly that even new team members can understand how to use it effectively without making any mistakes.

They have more security access as no one can hack them and take our data. It offers good authentication features.  

What is most valuable?

They have enormous amounts of features built in which makes our life simpler and avoids complications.

This offers very good data protection and proof mechanisms.

It will work in almost every organization, no matter the kind of operating system they use. It works fine in all conditions.

We can transfer files over email while avoiding the problems typically associated with large email attachments.

What needs improvement?

The initial setup is a bit hectic during the installation. 

The documentation could be better. The web viewer could be customized more effectively as customer requirements are different for different organizations that have their unique requirements.

There should have been a self-upgrade option for software whenever required so that every time we do not need to ask a service engineer for it.

The basic problem in every software is that if the price is low, the features on offer are low. 

 The rest all looks good to me 

For how long have I used the solution?

I've used the solution for over one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

I'd rate the scalability capabilities eight out of ten. 

How are customer service and support?

I have nothing much to say about technical support. They have been good.

Which solution did I use previously and why did I switch?

We did not use a different solution previously.

How was the initial setup?

The initial setup was a complex process.

What about the implementation team?

We handled the setup in-house.

What was our ROI?

This definitely has the potential to be a profitable software.

Which other solutions did I evaluate?

We did not evaluate other options. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Scholar Trainee at Wipro
Real User
Top 10
Secure, user-friendly, and helpful when migrating files
Pros and Cons
  • "The user-friendly interface has made it easy for fresh users to adopt it."
  • "The cost of the tool is relatively high and can pose a problem to medium and small-scale companies who are trying to overcome their on-premise server limitations."

What is our primary use case?

JSCAPE has helped with migrating the files/documents in a secure and reliable manner. We can use multiple protocols across varied regional locations of the servers.

Our project handles hundreds of servers hosted across the US and Asia-Pacific which were communicated via remote control and SSH. Before implementing JSCAPE into our project, we had to manually transfer files which consumed a huge chunk of our time as it was a tedious process, and documentation of these tasks was hectic.

JSCAPE server has helped us to migrate and upload files in a flawless manner.

How has it helped my organization?

JSCAPE helped us to migrate files across different regions with little to zero latency and the speed at which it is migrated is optimum and precise with zero hassles.

Since files contain data that is of utmost importance, this tool has helped us manage the files securely with well-defined protocols such as SSL/FTP, etc.

It is user-friendly and does not require a huge amount of time to set up and the user interface is beginner-friendly. Onboarders swiftly adapted to it and started utilizing it immediately.

What is most valuable?

The user-friendly interface has made it easy for fresh users to adopt it.

Since the tool employs reliable and robust security guidelines, it has reduced our worry about the aspect of leakage of data and has made it reliable.

The range of protocols like STFP and HTTPS/FTP/SSL/TLS is excellent. 

The configuration is relatively simple and the tool can be set up instantly. Companies can start using it to maximize productivity. We have utilized it to transfer files to different regions all around the globe safely.

What needs improvement?

The cost of the tool is relatively high and can pose a problem to medium and small-scale companies who are trying to overcome their on-premise server limitations. The features that are offered do not cover a wide range of operations which in turn hinders the optimum use of the product.

The support team for the product is below average and needs to improve on their aptitude for communication. The technical assistance provided for troubleshooting sessions is time-consuming is often detrimental to the business.

For how long have I used the solution?

We have been using the product for less than six months.

What do I think about the stability of the solution?

Sometimes when an issue arises in the tool it takes time to fix it and can hence be unstable.

What do I think about the scalability of the solution?

It is scalable as per our business needs.

How are customer service and support?

Technical support is below average.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Microsoft SharePoint. Using it, we had to manually transfer/upload files.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented the solution with the help of a vendor team, and their level of expertise was appreciated.

What was our ROI?

We have saved a lot of time by implementing JSCAPE to manage our file system.

What's my experience with pricing, setup cost, and licensing?

It may be too costly for the value provided.

Which other solutions did I evaluate?

We did not evaluate other options. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
RITHIK V GOPAL - PeerSpot reviewer
Cyber Security Analyst at Tata Consultancy Service
Real User
Top 5Leaderboard
Fast, secure, and easy to automate
Pros and Cons
  • "It is easy to transfer large sets of files."
  • "The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."

What is our primary use case?

Our project is a security monitoring project whose client is the government entity of Japan. We are supposed to handle very confidential files that need to be protected in storage as well as transfer. 

Before the use of JSCAPE, we used to transfer files over mail or upload the files in SharePoint for anyone to access. 

JSCAPE is a faster and very secure file transfer software that was very easy to implement with our existing security tools. 

Using JSCAPE we have automated the file transfer (i.e. critical import files which are transferred on a daily basis at the end of the working day either from the customer to us or vice versa). 

How has it helped my organization?

Being a cybersecurity analyst I believe security should be the priority of each and every file transfer application. JSCAPE is a secured file transfer application that is fast, and efficient, and also lets us automate tasks providing us with a hassle-free environment. 

This has reduced the time that the associates had to manually transfer huge files on a daily basis as well as this is faster than other file-transferring software and since it is automated there is no scope for error. 

Now associates can concentrate on critically more important tasks rather than performing repetitive task on a daily basis. 

What is most valuable?

Being able to transfer huge files that would take a large amount of time to transfer in a few minutes is really an impressive feature. It is easy to transfer large sets of files. 

Another valuable feature is automation. If you are able to automate the file transfer of large files in a secure manner without little to no human intervention that is bliss. Associates don't have to worry about security as JSCAPE supports a variety of protocols that helps in secured file transfer.

What needs improvement?

The integration with our security tools was a hassle when we implemented JSCAPE for secure file transfer. The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools. They could provide a walkthrough of all features in detail as the associates would not be aware of all the features that can be implemented and used to ease the workload. 

JSCAPE team can maybe implement more pre-build integration setups that would help projects with changing business needs. 

For how long have I used the solution?

I've used the solution for less than a year.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2137491 - PeerSpot reviewer
Associate Consultant at Capgemini
Real User
Good automation for large file transfers and independently managed
Pros and Cons
  • "We can send the data quickly and securely."
  • "Setup is time-consuming."

What is our primary use case?

This platform is used as an independently managed file transfer server that supports multiple environments.

Data can be sent securely, and no data loss happens during the transfer. Large files can be sent easily.

We can automate the data transfer based on the event or schedule.

During large file transfers, if the failure happens due to a network/internet issue, in the event of a failed file transfer, we can send the remaining data again from the last byte of data successfully transferred so that there is no need to send all of the data again.

How has it helped my organization?

JSCAPE helped us with data transfers.

We can send the data quickly and securely.

No data will be lost during the transfer.

If any interruption occurs during the transfer, there is no need to send the data again; we can send the data from where it was interrupted.

We can set the automatic file transfer on a scheduled basis or based on other event conditions.

We can create multiple virtual servers, each with its own set of users and permissions.

It performs email-based file transfers while avoiding the issues commonly experienced with large email attachments.

What is most valuable?

I found the triggers feature the most valuable. Using this feature, we can quickly automate the business processes based on events or conditions so that whenever any file is received by vendors/customers, we can automatically compress that file, and then we can forward the compressed file via email to the respective owner for further processing.

There is no need to compress the file manually, as it has an automatic compression feature.

Also, the ad-hoc file transfer features perform email-based file transfers, which avoids issues commonly experienced with large email attachments.

What needs improvement?

In the next release, some additional features could be added:

  • Setup is time-consuming. Also, maintenance is difficult. These could have been made easier. 
  • The upgrade process is a bit difficult.
  • The interface could have been more user-friendly, and more improvements are needed because it is hard to use.
  • More documentation is needed to understand the usage.
  • Server configuration is complex, and settings are difficult to identify.
  • Customer support is good. We get our resolution, but sometimes the response is a bit delayed. 

For how long have I used the solution?

I've used the solution for one year.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rohit Pattar  - PeerSpot reviewer
SAP consultant at Entune IT Consulting Pvt Ltd
User
Top 5
High availability with a good interface and useful data integration capabilities
Pros and Cons
  • "JSCAPE's automation can obliterate manual file transfer processes, salvaging precious time and vanquishing the chances of errors."
  • "Iteratively enhancing the user interface could help with streamlining workflows to make them more intuitive and user-friendly."

What is our primary use case?

JSCAPE is frequently enlisted as a Managed File Transfer (MFT) solution, for automation, centralization, and streamlining of file transfers. It helps organizations by enhancing the reliability and fortification of their file transfer sorceries.

Data Integration: JSCAPE wields the power to fuse and orchestrate data exchanges between disparate systems and applications. This is particularly invaluable in scenarios where data necessitates synchronization or transference between databases, cloud services, and on-premises systems. Moreover, JSCAPE empowers organizations to harmonize and consolidate their vast data streams, fostering operational efficiency and defying the boundaries of traditional data management practices.

How has it helped my organization?

Unleashing the power of data safeguarding: JSCAPE's robust encryption and fortification characteristics empower organizations to shield delicate data amidst transitions, diminishing the threat of data breaches and guaranteeing compliance with stringent data security regulations. With an arsenal of cutting-edge security measures, JSCAPE fortifies data like never before, rendering potential infiltrations futile and ensuring impregnable protection. 

Automation and supercharged efficiency: JSCAPE's automation can obliterate manual file transfer processes, salvaging precious time and vanquishing the chances of errors. This automation can birth a realm of enhanced operational efficiency, where inefficiencies are banished and productivity soars.

What is most valuable?

Interface: The interface makes it easier for users to maneuver the labyrinth of file transfers, establish intricate workflows, and scrutinize transfer activities. This exceptional attribute amplifies usability and obliterates the daunting learning curve, leading users into a realm of seamless efficiency and boundless possibilities.

High Availability: JSCAPE relentlessly ensures that every single file transfer surges forward without interruption, even in the face of server failures. With JSCAPE, your data is no longer uncertain.

What needs improvement?

UX: Iteratively enhancing the user interface could help with streamlining workflows to make them more intuitive and user-friendly. By doing so, users will be able to seamlessly peruse through the digital space.

Boosting Performance: Turbocharging the velocity and efficacy of file transfers, particularly for hefty files or extensive transfers, can yield remarkable enhancements.

For how long have I used the solution?

I've used the solution for an entire year.

What do I think about the scalability of the solution?

The expandability of the solution can be impacted by the foundational infrastructure. You need to guarantee that your server hardware, storage, and network resources possess the capacity to handle amplified burdens.

How are customer service and support?

We deeply value timely responses to inquiries, whether conveyed through phone, email, chat, or other communication channels.

How would you rate customer service and support?

Positive

How was the initial setup?

The intricacy of the initial setup frequently hinges on the distinct configuration demands of your organization. If your file transfer processes are moderately simple, the arrangement may be less convoluted. However, if you possess intricate workflows, integration necessities, or specific security and compliance prerequisites, it can render the arrangement more labyrinthine. Additionally, it is crucial to consider the unique intricacies and idiosyncrasies of your organization's infrastructure and operational procedures when embarking on the setup process.

What's my experience with pricing, setup cost, and licensing?

Prior to assessing pricing or licensing alternatives, delve deep into your organization's demands. Take into account variables such as user count, anticipated data transfer volumes, essential functionalities, and security prerequisites.

Which other solutions did I evaluate?

We looked into JSCAPE, IBM Sterling Secure File Transfer, and Axway SecureTransport, as well as other entities. We were confronted with a multitude of choices, each possessing its own unique qualities. 

What other advice do I have?

I'd start by ensuring the solution harmonizes with your organization's wider business goals and objectives. It must bolster your strategic endeavors, whether that involves ameliorating data security, streamlining business processes, or augmenting compliance efforts. Additionally, it should be aligned with your long-term vision, empowering your enterprise to flourish and surpass expectations.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user