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GoAnywhere MFT vs JSCAPE by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
2nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
38
Ranking in other categories
No ranking in other categories
JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
5th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 8.6%, up from 5.8% compared to the previous year. The mindshare of JSCAPE by Redwood is 2.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Earl Diem - PeerSpot reviewer
Key to our workflow and our workload automation strategy, helping us trade and consume files
File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call. The solution helps centralize the exchange of data between systems, employees, customers, and trading partners. It's very central and that's pretty important. We generally move about 3,000 files a day, between our partners and internal workflows. My team really likes the intuitiveness of GoAnywhere's user interface. For example, my automation team has a file coming in from a bank, a file that needs to be unzipped, reformatted, re-zipped up, and then put into another folder where another team is going to consume it. Because of all the progressive elaboration—the project started a year ago—the format of the file is not the same. We addressed it with GoAnywhere instead of having the producer of the file change the format. That's how flexible it is for us. And looking at the comprehensiveness of GoAnywhere's workflow features, we use it pretty extensively for working with files. Stonebranch is our enterprise automation platform, but we don't really do any file work with Stonebranch. We chose to use GoAnywhere, our MFT tool, to move and manipulate files. The solution also connects to popular ICAP servers and that's pretty important to our security guys when it comes to preventing malware and other malicious content from entering our organization. The connection to popular ICAP servers, so that content is inspected for sensitive information like credit cards, is pretty important. We're a financial institution and a lot of the data we work with has PAN data and card numbers in it, coming in from partners.
Akshatha Ramesh - PeerSpot reviewer
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another nice feature is that you can invoke a native program from GoAnywhere. That helps you because you don't have to get fancy with agents. If a native program runs on the server that GoAnywhere is running on, like sed or perl, you can use it,"
"When users say, 'I'm building spreadsheets that I would like to be uploaded on a regular basis into the IBM i,' we are able to accommodate that request within a matter of hours rather than the days it would take to create programs to do that. That is very useful. It has eliminated several dozens of scripts for us."
"Fortra's GoAnywhere MFT offers robust security as its most valuable feature."
"Scheduling is valuable. You can schedule a transfer for any time you want. It can be hourly, daily, monthly, or yearly. You can transfer the file on AWS, Azure, or SharePoint."
"GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before."
"The security and vendor management features are helpful in terms of providing access to data."
"If it's dealing with SFTP or any kind of secure transfer, we don't hear about it. It's good. Everything works."
"The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file."
"The user interface feels easy to use."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"Valuable features include a comprehensive management UI and a strictly controlled managed file transfer."
"It is a reliable and easy-to-operate platform for secure file transfers."
"The product's most valuable feature is the high availability clustering."
"It offers audit trails and reporting tools, allowing users to track file transfers, monitor user activities, and produce regulatory compliance reports."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
 

Cons

"For training, there should be some sites or resources on YouTube or Udemy. They do not have that currently."
"The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved."
"If the hostname has a dash in it then it does not work."
"API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down."
"When we restart the agent on each server, it tries to go out to the internet and it takes about a 13-minute timeout before it can move forward. Why is there a 13-minute timeout value when trying to go to the internet? ...If they could limit that timeout or give us a way to modify it so we could have a faster timeout, that would help us at least knock out a half-hour's worth of outage."
"The process of adding a vendor is very easy. You just point and click. You create your job, schedule, and project, and off you go. You just need to know what the processes do when you add in a new job that runs daily and so on. For us, it is not a problem, but maybe the documentation on that could be a little more straightforward. We, however, have no problems figuring that out. It is pretty straightforward for us."
"At present, HelpSystems GoAnywhere MFT integrates with an antivirus solution, but it's a bit kludgy."
"Its user interface can be improved. The current user interface is a little basic for some of the use cases. We have to use an external component to enhance it. When we need a more appealing user interface, we use an additional component, and that works okay."
"With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"The FTP/S and ad-hoc techniques can further be automated."
"Iteratively enhancing the user interface could help with streamlining workflows to make them more intuitive and user-friendly."
"The GUI has to be enhanced."
"Setup is time-consuming."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
 

Pricing and Cost Advice

"Pricing is based on a one-time license."
"Fortra's GoAnywhere MFT pricing is competitive."
"Its pricing is fair. It is not the most expensive, and it is not the cheapest. For what we get in our environment, the pricing model works pretty well."
"Fortra's GoAnywhere MFT carries a higher price tag than other MFT solutions."
"GoAnywhere's price is justified by its features and the time it saves me."
"I get the invoices, and its price is fine and appropriate. It is well priced. Even if it was double the price, we'd use it. For us, it is indispensable. We're not going to go anywhere else. There are no additional costs. Its licensing is good. There is just one charge that we get. That's it."
"I find it to be very fair. It is very good."
"The cost was definitely within reason and it has definitely been worth the cost, based on how much we can automate. It has exceeded my expectations."
"The software is expensive compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
8%
Financial Services Firm
16%
Retailer
10%
Manufacturing Company
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
The pricing is decent for mid-sized and small-sized companies. It is good for startups or mid-scale companies.
What needs improvement with Fortra's GoAnywhere MFT?
A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive. This was the compromise we had to make du...
What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
Find out what your peers are saying about GoAnywhere MFT vs. JSCAPE by Redwood and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.