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Control-M vs JSCAPE by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Control-M
Ranking in Managed File Transfer (MFT)
4th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
120
Ranking in other categories
Process Automation (2nd), Workload Automation (1st)
JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
6th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Managed File Transfer (MFT) category, the mindshare of Control-M is 4.5%, up from 3.0% compared to the previous year. The mindshare of JSCAPE by Redwood is 2.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
Akshatha Ramesh - PeerSpot reviewer
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to integrate file transfers has been instrumental in allowing us to accomplish the things we need with Control-M. In our industry, we take a lot of data and either push it down to the stores or retail grocery stores. We take files and push them down to the stores or pull files and information from the stores and bring it back to corporate. So, it's two-way communication with file transfers. One of the bigger things that we do with Control-M is scheduling data moves and moving data from one location to another."
"In Helix Control-M, we have the automation API that allows us to customize and do integrations easily in any script, such as Java or Python. It is all integrated within the integration API."
"Speeds up processes and automated tasks."
"The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."
"The File Watcher utility, cyclic jobs, and email alert notification are valuable."
"We can set up automated email notifications to the programmers or the whole team for a particular job. It helps save time because we're not consistently looking at the job to see if it has ended or failed."
"Self Service, BIM features are most valuable. As no need to login to EM client and check the job status."
"The web interface is handy. It's easy to use, and Control-M provides you with the necessary materials to understand the features and perform various tasks."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"It keeps a clear record of all the file transfers that take place, the person who initiated them, and the outcome of the execution."
"The user interface feels easy to use."
"The product's most valuable feature is the high availability clustering."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"The automation part of JSCAPE by Redwood is great because you can set up a scheduled delivery with files and be notified if the transfer was successful."
 

Cons

"A lot of businesses are using ServiceNow, which is another tool. I would like there to be some integration with ServiceNow or other third-party tools as well as have easily available integrations. Right now, we need to write scripts. Apart from that, if there were some integrations with an ITSM tool, then that would be good. Because at the end of the day, most of our clients are using different ITSM tools. I know that BMC Remedy is easy to integrate with Control-M. However, if there was availability for Jira as well as other ITSM and DevOps tools, that would be a good improvement."
"The infrastructure could be improved."
"The licensing cost can be improved."
"Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate."
"But for some issues, BMC will suggest to upgrade to new version which will not be feasible to standards of the organisation. Hence some work around should be shown to run the business until new version was upgraded."
"I would like to see them adopt more cloud. Most companies don't have a single cloud, meaning we have data sources that come from different cloud providers. That may have been solved already, but supporting Azure would be an improvement because companies tend not to have only AWS and GCP."
"The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved."
"It is a very strong product, but the reporting could be better."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"The documentation part can be improved to be more precise for beginners to understand the advanced features of the tool."
"The price is too high and the product line is too complex."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps."
"Database crashing was seen whenever there was an overload."
"The GUI has to be enhanced."
"The initial setup is a bit hectic during the installation."
 

Pricing and Cost Advice

"It is not bad. The company can afford it, and it pays for itself. We have those jobs running automatically."
"BMC does NOT have a great licensing model from my perspective."
"One of the restrictions that we had was with some of the licensing, and not having any insight on the financials part of the product. I don't know what the licensing on the product is, but we don't have an unlimited enterprise license. So, there might be a limitation on either the cost of the licensing or the number of seats."
"In our environment, pricing depends on the total number of maximum jobs that can run, which is fine. Therefore, if the number of jobs increases, then the licensing fees will increase."
"The pricing is reasonable. It's not an exorbitant amount. The licensing is pretty reasonable for the number of jobs that we run."
"Cost-wise, it is good."
"we are more looking for a better cost/license/performance model because BMC, while we could say it's the best, is also the most expensive. That is what we are probably most annoyed with. We are paying something like €1,000,000 over three years for having 4,000 jobs running. That's expensive."
"It works on task-based licensing."
"The software is expensive compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
15%
Retailer
11%
Computer Software Company
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
 

Also Known As

Control M
No data available
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
Find out what your peers are saying about Control-M vs. JSCAPE by Redwood and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.