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Control-M vs GoAnywhere MFT comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Control-M enhances efficiency, reduces costs, and centralizes management, benefiting enterprises but may be complex for smaller businesses.
Sentiment score
7.8
GoAnywhere MFT offers cost-efficiency, ease of use, automation, and security, boosting productivity and quick ROI with minimal training.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
It has reduced the total cost of ownership by 30% to 40%.
GoAnywhere can perform the work of three people, leading to a decrease in manpower needs for automation and file transfer.
 

Customer Service

Sentiment score
7.4
Control-M technical support is praised for responsiveness and knowledge, though initial ticket handling and documentation need improvement.
Sentiment score
7.3
GoAnywhere MFT provides generally reliable support with responsive staff, though some users experience delays and issues with the ticket system.
The technical support is very polite, helpful, and available 24/7.
Solutions are available on the web.
They do not always provide timely support.
 

Scalability Issues

Sentiment score
7.7
Control-M is scalable and efficient, handling large workloads with few issues, integrating well with various applications.
Sentiment score
7.7
GoAnywhere MFT offers robust scalability, supporting high transaction volumes and ease of expansion, despite minor connection limit concerns.
It can absorb more workload wherever needed.
As the workload on Control-M increases, its scalability is much higher.
I would rate it a nine out of ten for scalability.
We have clients with over 600,000 users.
 

Stability Issues

Sentiment score
7.7
Control-M is praised for its stability, reliability, and minimal downtime, despite occasional minor compatibility and infrastructure challenges.
Sentiment score
8.1
GoAnywhere MFT is highly stable with minimal downtime, praised for reliability, easy configuration, and excellent support in critical uses.
The downtime is higher compared to AWS.
The stability of the Helix Control-M solution is good.
 

Room For Improvement

Control-M needs enhanced roles, better integration, flexible reporting, simplified licensing, seamless automation, and improved user interfaces.
GoAnywhere MFT needs better interface, affordable licensing, enhanced support, security, and customizable features with improved training resources.
They could provide more documentation and tutorials to make the initial setup easier to understand.
There should be an automation system for developers to set it up more easily and quickly.
The UI can be challenging for new users due to its learning curve.
 

Setup Cost

Control-M offers fair enterprise pricing but can be expensive, depending on jobs, infrastructure, and licensing model.
Enterprise evaluations praise GoAnywhere MFT for its value, though opinions on licensing and setup costs vary.
Pricing is generally affordable, though some features cost a bit more.
It is a little bit expensive.
The pricing is moderate, not too low or too high compared to other solutions.
 

Valuable Features

Control-M excels in cross-platform workflow scheduling, user-friendly interface, automation, real-time monitoring, and proactive SLA management.
GoAnywhere MFT excels with intuitive workflows, strong security, automation, and integration, enhancing data management and secure communications efficiency.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Automation is more advanced, deployment is fast, and version control has been simplified.
It is integrated into our CI/CD pipeline.
It offers robust automation capabilities, enabling us to customize and automate file transfers and replacements, streamlining workflows through scheduling and monitoring features.
 

Categories and Ranking

Control-M
Ranking in Managed File Transfer (MFT)
4th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
120
Ranking in other categories
Process Automation (2nd), Workload Automation (1st)
GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
2nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Managed File Transfer (MFT) category, the mindshare of Control-M is 4.5%, up from 3.0% compared to the previous year. The mindshare of GoAnywhere MFT is 8.3%, up from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
Earl Diem - PeerSpot reviewer
Key to our workflow and our workload automation strategy, helping us trade and consume files
File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call. The solution helps centralize the exchange of data between systems, employees, customers, and trading partners. It's very central and that's pretty important. We generally move about 3,000 files a day, between our partners and internal workflows. My team really likes the intuitiveness of GoAnywhere's user interface. For example, my automation team has a file coming in from a bank, a file that needs to be unzipped, reformatted, re-zipped up, and then put into another folder where another team is going to consume it. Because of all the progressive elaboration—the project started a year ago—the format of the file is not the same. We addressed it with GoAnywhere instead of having the producer of the file change the format. That's how flexible it is for us. And looking at the comprehensiveness of GoAnywhere's workflow features, we use it pretty extensively for working with files. Stonebranch is our enterprise automation platform, but we don't really do any file work with Stonebranch. We chose to use GoAnywhere, our MFT tool, to move and manipulate files. The solution also connects to popular ICAP servers and that's pretty important to our security guys when it comes to preventing malware and other malicious content from entering our organization. The connection to popular ICAP servers, so that content is inspected for sensitive information like credit cards, is pretty important. We're a financial institution and a lot of the data we work with has PAN data and card numbers in it, coming in from partners.
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
14%
Manufacturing Company
12%
Computer Software Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What needs improvement with Fortra's GoAnywhere MFT?
The technical support response time has room for improvement.
 

Also Known As

Control M
HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
Find out what your peers are saying about Control-M vs. GoAnywhere MFT and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.