We selected JSCAPE because they have a viable product for our network service delivery.
In the medical profession, people need to move files around within the industry. In manufacturing, a lot of data needs to be transferred and recorded. The energy industry is another example, as they have field data that needs to be compiled and stored. These are some of the use cases we would discuss for JSCAPE by Redwood.
The automation part of JSCAPE by Redwood is great because you can set up a scheduled delivery with files and be notified if the transfer was successful. This is particularly useful for large file transfers, which can sometimes fail due to corruption. JSCAPE ensures the delivery has occurred and notifies everyone involved. If the delivery fails, you can then take corrective actions.
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the network as a service. Files can be encrypted as necessary, and we offer point-to-point accelerated private networks. JSCAPE helps us on both the front end and back end.
We provide our network services, and we use third-party products such as JSCAPE for managed file transfers and process automation.
I rate the solution’s stability an eight out of ten.
The solution’s scalability is very good.
I rate the solution’s scalability an eight out of ten.
Technical support was very responsive.
The initial setup is pretty straightforward and quick. A single person could do the installation, but if you do it across multiple locations, you must organize accordingly. We typically have a small team that handles that. You don't need extensive experience to install it.
I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
If there's a software update, we suggest users update because of specific bug fixes. However, it's pretty straightforward; they can choose whether or not to install it.
If you've millions of dollars to spend on IBM, Juniper, and Cisco equipment, they will fit in, but for those looking to implement less expensive solutions and minimize costs, JSCAPE is a perfect fit.
It allows you to implement quickly and reasonably, making it affordable to establish an automation solution if desired."
Overall, I rate the solution an eight out of ten.