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JSCAPE by Redwood vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
5th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed File Transfer (MFT) category, the mindshare of JSCAPE by Redwood is 2.6%, up from 1.6% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 8.3%, up from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Akshatha Ramesh - PeerSpot reviewer
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.
Sumit Mundik - PeerSpot reviewer
Has good file transfer speed, but licensing cost is too high
The initial setup of the solution is not straightforward because it's not GUI-based. If you are installing the solution on a UNIX server, you should have a basic understanding of UNIX. You should know how to go from one directory to another, what the config files are, how to edit those files, and how to get the backup of those files. You need a little technical knowledge for it. The developers working on the solution are very costly for the organization. Also, the complexity of having this kind of setup is very difficult. This solution is only used by giant financial companies like BNY Mellon, Barclays, and JPMorgan Chase. They cannot replace the solution because they have several files transferred internally using it. It is very difficult and cost-consuming for them to change, migrate, or upgrade their system. That's the reason they are not able to do it very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user-friendly interface has made it easy for fresh users to adopt it."
"It is a reliable and easy-to-operate platform for secure file transfers."
"It is easy to transfer large sets of files."
"Triggers are something that is very useful as they automate the use of boilerplate code, and we can define certain functionality of certain tasks also."
"We can send the data quickly and securely."
"The tool can transfer files of any size and type without any issue."
"One of the standout features of this particular tool is its automation capabilities."
"It keeps a clear record of all the file transfers that take place, the person who initiated them, and the outcome of the execution."
"Security is the most valuable feature of this product."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"The solution's file transfer speed is quite high."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
 

Cons

"The initial setup is time-consuming; it could use a video tutorial."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"The product's pricing needs improvement."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
"The GUI has to be enhanced."
"Setup is time-consuming."
"Database crashing was seen whenever there was an overload."
"The cost of the tool is relatively high and can pose a problem to medium and small-scale companies who are trying to overcome their on-premise server limitations."
"The user interface needs to be improved."
"The initial setup could be simpler and better."
"The resources required for this tool are costly and not easily available in the market."
"Technical support is the number one concern."
"I do not have any notes for improvement."
"Sometimes we face issues and can't figure out the cause of failures."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"User interface is not user friendly."
 

Pricing and Cost Advice

"The software is expensive compared to other vendors."
"The solution's licensing cost is too high."
"Annual licensing fee."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
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846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
11%
Retailer
11%
Financial Services Firm
43%
Computer Software Company
9%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
What is your primary use case for Sterling Commerce Connect:Direct?
The primary use case for Connect Direct is for transferring data from Linux or Unix systems to mainframe systems. I am the mainframe support person responsible for Connect Direct, Xcom, and other p...
 

Overview

 

Sample Customers

BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
HZMO, Bank of Communications
Find out what your peers are saying about JSCAPE by Redwood vs. Sterling Commerce Connect:Direct and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.