We performed a comparison between JSCAPE by Redwood and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a reliable and easy-to-operate platform for secure file transfers."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"The product's most valuable feature is the high availability clustering."
"One of the standout features of this particular tool is its automation capabilities."
"We can send the data quickly and securely."
"The user-friendly interface has made it easy for fresh users to adopt it."
"It offers audit trails and reporting tools, allowing users to track file transfers, monitor user activities, and produce regulatory compliance reports."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"Automation is the most valuable feature."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"The product has been very stable."
"Security is the most valuable feature of this product."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Providing initial guidance would help new users to understand the UI."
"With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better."
"The initial setup and configuration are time-consuming."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"The user interface (UI) could be improved."
"The initial setup is time-consuming; it could use a video tutorial."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
"The initial setup is a bit hectic during the installation."
"The user interface needs to be improved."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"User interface is not user friendly."
"Sometimes we face issues and can't figure out the cause of failures."
"Technical support is the number one concern."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"The user interface could be more user-friendly."
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JSCAPE by Redwood is ranked 8th in Managed File Transfer (MFT) with 21 reviews while Sterling Commerce Connect:Direct is ranked 9th in Managed File Transfer (MFT) with 7 reviews. JSCAPE by Redwood is rated 9.0, while Sterling Commerce Connect:Direct is rated 8.2. The top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Secure, fast, and 100% reliable". JSCAPE by Redwood is most compared with Fortra's GoAnywhere MFT, MOVEit, ActiveBatch by Redwood, Control-M and Fortra's Globalscape Managed File Transfer, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, Kiteworks, Aspera Managed File Transfer, Fortra's GoAnywhere MFT and Axway AMPLIFY Managed File Transfer. See our JSCAPE by Redwood vs. Sterling Commerce Connect:Direct report.
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