Kaspersky Endpoint Detection and Response Reviews

We use the solution to enhance malware detection and response capabilities.

The most valuable aspect of the product is its consolidated features. We can easily configure Kaspersky's anti-target attack, streamlining our security measures. The unified agent, which combines antivirus, optimal threat response, and EDR functionalities, is a significant improvement. This integration simplifies management, providing a comprehensive solution with both cloud and on-premise functionality. It ensures effective protection and swift threat response across our network.

There is room for improvement in its user interface. The web GUI needs development to make it more user-friendly and aligned with industry standards.

I have been working with Kaspersky EDR for two years.

I would rate the stability as an eight out of ten.

I would rate the scalability of the product as a seven out of ten. I would recommend Kaspersky EDR for enterprise-level businesses. Its robust functionality, including EDR use cases and versatile prevention rules, makes it particularly well-suited for larger organizations.

Kaspersky's tech support is good. We have local teams in our country, and they are proactive in hiring and sharing knowledge. They provide effective assistance for any EDR solution issues we encounter. I would rate the support as a nine out of ten.

Positive

When comparing Kaspersky EDR to other products like Fidelis Cybersecurity, Fidelis has a good user interface but tends to have issues with high CPU and RAM usage. I have heard feedback from users facing problems with Fidelis's Incident TimeLine feature. While both products have similarities, Kaspersky EDR stands out for its comprehensive functionality and effective threat response.

Setting up Kaspersky EDR can vary in complexity based on hardware. Customers might experience issues like storage or high CPU usage during installation or updates. While the initial installation is generally smooth, upgrading poses challenges, especially when transitioning between different operating systems. Careful testing is essential to prevent errors and compatibility issues caused by overwriting operating system codes.

The price for Kaspersky EDR is on the higher side, likely because of their extensive marketing efforts. However, the cost seems justified as they prioritize customer support, investing in a capable team to handle complex customer situations.

Overall, I would rate Kaspersky EDR as a seven out of ten.

I am affiliated with Kaspersky as a partner and reseller.

One of the most valuable aspects of Endpoint Detection and Response (EDR) solutions is their ability to detect and respond to spam and viruses in their early stages.

There are a few areas where I believe they could make some improvements. First, it would be beneficial if they could optimize the solution to be less resource-intensive, as it currently tends to put a heavy load on our machines and requires specialized servers for deployment. It is worth noting that they have made progress in this area, and the solution is now more manageable on standard server configurations. Enhancing user-friendliness should be a priority. Ideally, the interface should be intuitive enough that administrators and technical support teams don't require extensive training and can quickly adapt to using the solution independently. I must acknowledge that Kaspersky EDR already offers a robust set of features, especially in terms of threat detection and endpoint protection. 

I have been working with it for fourteen years.

Kaspersky offers two types of support. The standard support, which is included with the product purchase, tends to have longer response times for issue resolution. If you opt for their premium support, they provide prompt and effective assistance, ensuring quicker problem resolution.

I would say that their pricing is generally competitive and attractive. While the initial purchase cost for EDR may be relatively higher, particularly due to its advanced capabilities, it remains a cost-effective choice when compared to other established products in the same category.

I would rate it eight out of ten because there's always room for improvement in any product or service.

Kaspersky Endpoint provides multiple features. For example, it offers encryption, protection against targeted attacks, behavior and ML analysis, and multiple policies are available in Kaspersky. We recommend Kaspersky the most in Pakistan. Its advanced EDR features provide additional capabilities in endpoint security, including complete visibility of the quarantine system.

Kaspersky EDR gives complete path visibility of file location. It's allowed to contain the file in the same place. It does not spread the file to other locations or another system.

Kaspersky needs improvement in communication between the network and endpoint, as well as between endpoint and server. Sensors often fail to listen to the server due to communication issues resulting in multiple hurdles. Kaspersky needs to prioritize addressing this communication issue. While Kaspersky provides all the necessary functionality, there's room for improvement. Kaspersky should consider adding features to allow us to create use cases in the Sky console. If analytics don't detect anything in the Kaspersky console, the alerts must be configured in Kaspersky Sky so that they trigger when an attack is performed. This would make it easier for us to find any threats.

I have been using Kaspersky Endpoint Detection and Response for two years.

The product is stable. Some issues with certain parts and connectivity are still unresolved.

We do not face any downtime. To update the license, we remove the previous license and apply the new one. If we fail to remove it, there's an option in Kaspersky called the reserve fee. You can add the reserve and use it to apply for the new license. Once the actual license expires, your reserve is automatically converted.

You need more licenses to install the new sensors. Once you receive the license, enter it into your console, and you can use multiple sensors according to your license.

When you purchase Kaspersky, you can choose to buy the ticketing solution, opt for proper support for the response service, or both options. Otherwise, the response time will be between four to eight hours.

Neutral

Kaspersky Endpoint Detection and Response outperforms Symantec in several aspects. Unlike Symantec, Kaspersky offers a single console for managing both media and endpoints. Additionally, Kaspersky provides encryption features, whereas Symantec lacks encryption capabilities in its Endpoint solution. Kaspersky offers more visible and comprehensive features compared to other products.

The initial setup is easy and takes around one or two hours to complete. We have to download our packages.

Overall, I rate the solution an eight out of ten.

We've deployed the client at the user’s end. We provide software security.

The advanced detection features are valuable. The solution provides reports on users and their devices. We get to know whether the devices are infected. The tool has saved us time and resources. Otherwise, we have to check every PC for viruses.

Many viruses change algorithms. The product does not detect zero-day threats. Kaspersky must provide zero-day threat detection. The product must provide a detailed status of the users and their activity on the devices.

I have been using the solution for more than a year.

The tool is stable.

We have 40 to 50 clients that use the solution.

The solution is deployed on my Windows Server 2019. The initial installation is easy.

The product is cheap.

My recommendation will depend on the number of users and the features other competitors offer. We are partners. Overall, I rate the tool a seven out of ten.

It allows me to selectively block certain websites for personal reasons, and I can control the usage of USB drives when connecting external devices to safeguard my computer. Additionally, I have the ability to manage other network devices for enhanced security.

It downloads essential security patches that are valuable for my PC. This is particularly useful as Windows doesn't always automatically update immediately.

Incorporating an AI protection tool with the capability to detect and prevent zero-day threats, particularly those with a five-star rating in terms of severity would be beneficial.

I have been working with it for six months.

It provides excellent stability.

The current scalability is insufficient for my needs on my PC. I personally manage HTTP, but it lacks the necessary capability. I believe an upgrade is required.

I previously utilized Sophos XDR, but I transitioned to Kaspersky as it offers a more cost-effective solution. I also used ESET, but it didn't meet my requirements.

The initial setup is straightforward and user-friendly.

The deployment process takes approximately thirty minutes.

In terms of return on investment, I saved money by protecting my laptops, as universal ransomware poses the most significant threat, and the chosen solution effectively mitigates this risk.

The pricing falls within the average range.

Overall, I would rate it eight out of ten.

We use the solution to gather information on how endpoints behave and any events happening. If there's any suspicious activity on a machine, it alerts us. For investigating specific devices, we can refer back to the EDR.

The product is integrated with endpoint protection. We don't have to implement a separate technology. It provides visibility over the endpoints. 

Kaspersky Endpoint Detection and Response needs vast resources on the central node. Not all maintenance tasks are in the GUI, so we often use commands. The lack of documentation for these processes means we frequently reach out to support, open tickets, and run complex CLI commands. It's not the most straightforward process. It should also improve stability. 

I have been working with the product for three years. 

Kaspersky Endpoint Detection and Response is scalable. We have two admins using it. 

Even when we raise a support ticket, the engineers often don't provide direct answers. We have to dig into R&D and experiment; getting a resolution for a support ticket takes time.

Neutral

The tool's deployment was straightforward. It took a week to deploy. 

The tool's pricing is reasonable. 

I rate the product a six out of ten. 

We use the solution to cover endpoint security.

We have a concept of working from home. Most endpoints are not in the domain. It is our first line of defense. While we had Kaspersky deployed, it gave good insight into the upcoming challenge or threat. Accordingly, the relevant teams come into action and take good care of it before it blows out of our hands. As a security audit, we ensure that the agents and the machines are in the early stages. It gives us appropriate information, which helps us to keep our environment in a better, safer, and controlled position.

My team was struggling with the reporting when we were doing an audit. The console features are a little more interactive and user-friendly. There's some issue, or maybe some fixing has to be done. I've seen the ground staff struggling a lot over there. The skill set, knowledge transfer, or training can help them to improve.

I have been using Kaspersky Endpoint Detection and Response as a customer for seven months, whereas my company has been using it for around three years.

The initial setup is not challenging.

The solution is expensive.

Our operation team has used Kaspersky. We are involved in it as a part of my cybersecurity or system audit.

Overall, I rate the solution an eight out of ten.

I use the solution for protection and incident response. 

The tool's performance and prevention are amazing. 

Kaspersky Endpoint Detection and Response is expensive. It should improve its stability. 

I rate the solution's stability an eight out of ten. 

Kaspersky Endpoint Detection and Response's installation is straightforward. For organizations with 1000 employees, deployment can take an hour to complete. To deploy the product, you must go to the management portal and push the agents. We rely on one resource to handle deployment and maintenance. It can be handled remotely. 

I rate the solution an eight out of ten.