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ESET EDR/XDR vs Kaspersky Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
9.0
Kaspersky's customer service is generally praised for responsiveness, though experiences vary between cloud and on-premises support.
 

Room For Improvement

No sentiment score available
Sentiment score
5.8
Kaspersky faces cloud issues, inefficient UI, slow support, integration challenges, poor patching, and lacks zero-day threat detection.
 

Scalability Issues

No sentiment score available
Sentiment score
5.3
Kaspersky EDR is scalable and versatile, ideal for large enterprises, but may require additional licenses for more sensors.
 

Setup Cost

No sentiment score available
Sentiment score
9.0
Kaspersky Endpoint Detection and Response provides cost-effective, stable threat mitigation, balancing price and capabilities, with strong customer support.
 

Stability Issues

No sentiment score available
Sentiment score
7.0
Kaspersky Endpoint Detection and Response is highly regarded for stability, reliability, and efficient license updates, despite minor connectivity issues.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
Kaspersky Endpoint Detection offers centralized management, high detection rates, seamless integration, and advanced security features for effective IT management.
 

Categories and Ranking

ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
64th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Authentication Systems (36th), Extended Detection and Response (XDR) (37th)
Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of ESET EDR/XDR is 0.4%, up from 0.1% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response is 1.7%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

MV
An easy-to-use solution that could improve it’s website-scouring capabilities
The solution is easy to use The solution could improve how it scours each website. We have used the solution for more than a year. The stability is very good, so I rate the solution’s stability an eight out of ten. I rate the scalability a seven out of ten. Our clients are mostly medium-sized…
FarkhundAbbas - PeerSpot reviewer
Provides the ability to send detected malware to Kaspersky's sandbox environment for behavioral analysis
Kaspersky's support team is not that much supportive. If we need any help from them, they do not provide a good solution, and it takes too long to resolve the issue. This is the main thing because some cases are easy and need urgent resolution. However, when we create a support ticket, it takes three days to get it planned, and we have urgent requirements. So, the ticketing process needs improvement.
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Computer Software Company
15%
Financial Services Firm
7%
Healthcare Company
7%
Retailer
10%
Financial Services Firm
10%
Comms Service Provider
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ESET EDR/XDR?
I rate the solution’s pricing a six or seven out of ten. Our customers have a yearly license with no additional costs.
What needs improvement with ESET EDR/XDR?
The solution could improve how it scours each website.
What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response?
Kaspersky has a better price than other marketplace solutions. Due to this, they are growing significantly. I like the price. I'd rate it nine out of ten.
What needs improvement with Kaspersky Endpoint Detection and Response?
Cortex is better in the security features, yet Cortex doesn't have IT management features like Kaspersky. Kaspersky is not an XDR solution. With an XDR solution, we could gain some more time.
 

Also Known As

ESET Secure Authentication
No data available
 

Learn More

 

Overview

 

Sample Customers

Mitsubishi Motors, Canon
Information Not Available
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Detection and Response (EDR). Updated: November 2024.
816,406 professionals have used our research since 2012.