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Kaspersky Endpoint Detection and Response vs Sangfor Endpoint Secure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.0
Kaspersky's customer service is generally praised for responsiveness, though experiences vary between cloud and on-premises support.
Sentiment score
10.0
Sangfor Endpoint Secure customer service is efficient with 24/7 support but some recurring issues affect overall satisfaction.
 

Room For Improvement

Sentiment score
5.8
Kaspersky faces cloud issues, inefficient UI, slow support, integration challenges, poor patching, and lacks zero-day threat detection.
Sentiment score
4.5
Sangfor Endpoint Secure needs UI improvements, multi-manager support, backup options, better navigation, reporting, cloud support, VPN setup, and self-healing.
 

Scalability Issues

Sentiment score
5.3
Kaspersky EDR is scalable and versatile, ideal for large enterprises, but may require additional licenses for more sensors.
Sentiment score
9.0
Sangfor Endpoint Secure is highly scalable and flexible, effortlessly accommodating 200 to 2500 users with easy service additions and upgrades.
 

Setup Cost

Sentiment score
9.0
Kaspersky Endpoint Detection and Response provides cost-effective, stable threat mitigation, balancing price and capabilities, with strong customer support.
No sentiment score available
 

Stability Issues

Sentiment score
7.0
Kaspersky Endpoint Detection and Response is highly regarded for stability, reliability, and efficient license updates, despite minor connectivity issues.
Sentiment score
3.9
Sangfor Endpoint Secure is reliable and performs well, though updates may cause minor issues, especially with mobile VPN software.
 

Valuable Features

Sentiment score
8.3
Kaspersky Endpoint Detection offers centralized management, high detection rates, seamless integration, and advanced security features for effective IT management.
Sentiment score
8.9
Sangfor Endpoint Secure provides end-to-end protection with AI detection, behavior analysis, honeypot feature, and integrates with next-gen firewalls.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Sangfor Endpoint Secure
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response is 1.7%, up from 0.0% compared to the previous year. The mindshare of Sangfor Endpoint Secure is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

FarkhundAbbas - PeerSpot reviewer
Provides the ability to send detected malware to Kaspersky's sandbox environment for behavioral analysis
Kaspersky's support team is not that much supportive. If we need any help from them, they do not provide a good solution, and it takes too long to resolve the issue. This is the main thing because some cases are easy and need urgent resolution. However, when we create a support ticket, it takes three days to get it planned, and we have urgent requirements. So, the ticketing process needs improvement.
Faiz Ul Mobin Khan - PeerSpot reviewer
With a straightforward setup phase in place, the tool ensures that its users get to experience a return on investment
An awful thing that happens in Sangfor Endpoint Secure is when I click on its different options every time. When I go to the product's main page and click on an option completely, another window pops out, which is annoying. Every navigation option in the tool has its own window that doesn't open within itself. Every time I click on any button for navigation purposes, it opens another tab. The aforementioned aspect of the tool is an area of concern where improvements are required. In the future, adding reporting functionalities to the tool would be a good idea. Currently, the tool lacks reporting functionalities.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
11%
Retailer
9%
Computer Software Company
8%
Government
12%
Computer Software Company
11%
Comms Service Provider
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response?
Kaspersky has a better price than other marketplace solutions. Due to this, they are growing significantly. I like the price. I'd rate it nine out of ten.
What needs improvement with Kaspersky Endpoint Detection and Response?
Cortex is better in the security features, yet Cortex doesn't have IT management features like Kaspersky. Kaspersky is not an XDR solution. With an XDR solution, we could gain some more time.
What do you like most about Sangfor Endpoint Secure?
Sangfor Endpoint Secure has some good policy certificates.
What needs improvement with Sangfor Endpoint Secure?
The interface has too many buttons, making it cluttered. It would be better if it were a simplified version with fewer buttons and a more consolidated layout.
What is your primary use case for Sangfor Endpoint Secure?
Sangfor Endpoint Secure is easy to handle with its user-friendly interface. The four engines it utilizes for endpoint detection provide fewer false positives compared to other solutions. It is used...
 

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Overview

Find out what your peers are saying about Kaspersky Endpoint Detection and Response vs. Sangfor Endpoint Secure and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.