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Kaspersky Endpoint Detection and Response vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.0
Kaspersky's customer service is generally praised for responsiveness, though experiences vary between cloud and on-premises support.
Sentiment score
6.3
Microsoft Defender XDR support varies; larger organizations benefit more, with issues in responsiveness and knowledge sharing for smaller companies.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
The technical support from Microsoft Defender XDR has been disappointingly slow.
 

Room For Improvement

Sentiment score
5.8
Kaspersky faces cloud issues, inefficient UI, slow support, integration challenges, poor patching, and lacks zero-day threat detection.
Sentiment score
5.0
Microsoft Defender XDR needs faster scanning, better integration, simpler licensing, and improved automation for user-friendly threat management.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
It would be better if much of that information were immediately visible, especially when looking at endpoints or users.
 

Scalability Issues

Sentiment score
5.3
Kaspersky EDR is scalable and versatile, ideal for large enterprises, but may require additional licenses for more sensors.
Sentiment score
7.9
Microsoft Defender XDR offers scalable solutions for diverse organizations, with strengths in cloud setups and dashboard management despite some challenges.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
 

Setup Cost

Sentiment score
9.0
Kaspersky Endpoint Detection and Response provides cost-effective, stable threat mitigation, balancing price and capabilities, with strong customer support.
Sentiment score
5.4
Microsoft Defender XDR is cost-effective with an E5 bundle but costly separately, influenced by complex licensing and geographic factors.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
The pricing is a little high, however, it is on par with other competitive tools in the market.
 

Stability Issues

Sentiment score
7.0
Kaspersky Endpoint Detection and Response is highly regarded for stability, reliability, and efficient license updates, despite minor connectivity issues.
Sentiment score
7.7
Microsoft Defender XDR is praised for stability and reliability, with minor issues quickly resolved and high user satisfaction.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
 

Valuable Features

Sentiment score
8.3
Kaspersky Endpoint Detection offers centralized management, high detection rates, seamless integration, and advanced security features for effective IT management.
Sentiment score
8.6
Microsoft Defender XDR offers seamless integration, advanced threat hunting, and AI protection, streamlining operations and reducing costs.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
The Email Explorer feature has proven invaluable, offering a broader perspective than automated alerts and incidents alone.
The email protection feature is the most valuable because our risks primarily lie there, and it seems to be the most popular target.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
96
Ranking in other categories
Extended Detection and Response (XDR) (5th), Microsoft Security Suite (2nd)
 

Featured Reviews

FarkhundAbbas - PeerSpot reviewer
Provides the ability to send detected malware to Kaspersky's sandbox environment for behavioral analysis
Kaspersky's support team is not that much supportive. If we need any help from them, they do not provide a good solution, and it takes too long to resolve the issue. This is the main thing because some cases are easy and need urgent resolution. However, when we create a support ticket, it takes three days to get it planned, and we have urgent requirements. So, the ticketing process needs improvement.
Gabor Nyerd - PeerSpot reviewer
Includes four services and four products, which can help organizations a lot
We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.
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Top Industries

By visitors reading reviews
Retailer
11%
Financial Services Firm
10%
Comms Service Provider
10%
Computer Software Company
8%
Computer Software Company
17%
Financial Services Firm
10%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response?
Kaspersky has a better price than other marketplace solutions. Due to this, they are growing significantly. I like the price. I'd rate it nine out of ten.
What needs improvement with Kaspersky Endpoint Detection and Response?
Cortex is better in the security features, yet Cortex doesn't have IT management features like Kaspersky. Kaspersky is not an XDR solution. With an XDR solution, we could gain some more time.
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
The pricing is a little high, however, it is on par with other competitive tools in the market.
What needs improvement with Microsoft 365 Defender?
Microsoft could improve on threat hunting and build more on threat detection and handling. The cybersecurity and cloud security posture features are a bit lesser than standard security products.
 

Also Known As

No data available
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

Information Not Available
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Kaspersky Endpoint Detection and Response vs. Microsoft Defender XDR and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.