LinkRunner Reviews

We use this for daily work for desktop, network, server and infrastructure sections.  

It can be used in the office environment, factory floor, up in the rafters and out in the elements. With the device being rugged, it has withstood all that we've put it through with minimal issues.

It's a great product and worth every penny if you calculate hours lost with personnel and downtime of equipment.

The unit has saved hours and hours of troubleshooting and manpower on site. Other sections that are not in IT have also purchased these for wire map, tracing and testing.

I highly recommend getting the gold support because of the two issues that we've had over the five years. Throughout all of its use, the LinkRunner RJ45 jack on the top of the unit has been replaced due to wear and tear.

Bluetooth connectivity to a phone/tablet to manipulate if it's toning a line for an Access Point in the rafters and you're 250+ft away and 15" down.  Having to go back up in a lift to use the interface and then go back down again can be cumbersome.

Or something like the remote access that the OneTouch has to access the screen remotely.  That comes in handy.

I haven't been able to find a suitable replacement with a compared cost on the market yet.

Being able to use this as a reflector with OneTouch is very handy.

Top-notch, and I've been using Fluke/NETSCOUT for over 20 years.

Straightforward.

Get the gold support! It's worth every penny for the loaner while your device is in for maintenance.

• Cable wire test: Shows me open wires in the Ethernet run.
• Switch: My favorite feature. Shows me switch IP and switch port. I don’t have to trace a wire run to locate a switch port.
• Auto test: It’s great to know if a problem exists due to DHCP or DNS issues.
• PoE test: My second favorite. PoE failures were a headache, but not anymore.

Troubleshooting doesn’t take as long. I can quickly locate a switch port and change a configuration within minutes. This device has decreased how much time we spend on a trouble ticket pertaining to network drops or connections.

I would like the ability to save screenshots for the switch and cable test. This will help with referencing the information as we move around the building troubleshooting.

Right now, the process is:

1. Connect an Ethernet cable and select switch.
2. The screen shows information about the switch, VLAN, etc.
3. Unplug the Ethernet cable and all the info is gone.

It would be nice to capture a screen shot for reference later. I don’t need a bunch but at least five; let’s say the previous five are automatically saved.

Same scenario with the cable test. You test a cable with the wire map connectors but you are unable to save the screen.

Right now, I have to take a pic with my phone for reference at a later time.

I have used it for just over a year.

I have not encountered any stability issues; works like a champ.

I have not encountered any scalability issues.

Technical support is expert.

We previously had a Fluke tester, but it didn’t give switch and port information.

Initial setup was easy cheesy.

I presented the cost to our manager, who didn’t hesitate, because it would reduce our troubleshooting time.

Before choosing this product, I did not evaluate other options.

You want more information and reduce time troubleshooting? This device is an all-in-one solution for troubleshooting network connectivity issues.

The most valuables features are:

• AutoTest (including testing a specific site/IP addresses)
• Cable testing
• POE testing
• Static IP testing-troubleshooting
• Switch port information

By using this product, we have reduced network troubleshooting and we spend less time and effort on installation.

Power over Ethernet (POE) Switch Port Charging Of Batteries is an area of the product with room for improvement.

We have used this product for a year and a half.

We previously used older Fluke Network Tools – NetRunner and NetTool Series 2.

The initial setup was straightforward.

Our procurement department selects the best price from proven and reliable suppliers.

We evaluated Ideal R153000 NaviTek II, T3 Innovation NP800 Net Prowler Cabling, and Advanced Network Tester.

• This is an invaluable tool for testing/troubleshooting network cable switch connections and for cable evaluation.

• Solid body: Network engineers and technicians need devices that have hard bodies because they might drop it, pick it up with other equipment and so on.
• Authorized: It is stable and I am used to its reports. If you need to validate a cable, you can just calibrate it with a one-meter cable, and then test any cable again.
• Long-life battery

It helps me because I don’t have to call another technician.

• No touch screen
• It doesn't support USB flash storage
• It doesn't support WiFi

I have been using it for about two years.

Deployment was very easy. I did not even need a manual.

I never had any stability issues.

I have not encountered any scalability issues.

I rate customer service 80/100.

I rate technical support 80/100.

Initial setup was very easy.

An in-house team implemented it but I use it for my work.

We have achieved an ROI of 90%.

It is very expensive.