Top 10 LiveChat Alternatives

4.9 out of 5

6 reviews
100% willing to recommend

490 followers

Top LiveChat Competitors

Discover the top alternatives and competitors to LiveChat based on the interviews we conducted with its users. The top alternative solutions include BMC Helix ITSM, ManageEngine ServiceDesk Plus, and 3CX Live Chat. The alternatives are sorted based on how often peers compare the solutions.

LiveChat Alternatives Report

Learn what solutions real users are comparing with LiveChat, and compare use cases, valuable features, and pricing.

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BMC Helix ITSM

4.0 out of 5

BMC Helix ITSM

4.0 out of 5

BMC Helix ITSM excels in comprehensive IT management for complex workflows, ideal for large enterprises needing detailed control. In comparison, LiveChat focuses on real-time customer interaction, offering seamless integration and customizable features for businesses prioritizing swift user communication improvements.

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Pricing

BMC Helix ITSM often involves higher setup costs compared to LiveChat, which is typically more affordable during implementation.

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Pricing

BMC Helix ITSM often involves higher setup costs compared to LiveChat, which is typically more affordable during implementation.

ManageEngine ServiceDesk Plus

4.0 out of 5

ManageEngine ServiceDesk Plus

4.0 out of 5

ManageEngine ServiceDesk Plus targets IT service management with features like asset management and automation, appealing to IT-focused buyers. In comparison, LiveChat emphasizes customer communication with real-time chat and easy deployment, ideal for those prioritizing seamless customer interaction and support.

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Pricing

ManageEngine ServiceDesk Plus features a straightforward setup process, while LiveChat is known for its quick and easy installation, highlighting ManageEngine's emphasis on flexibility contrasted with LiveChat's rapid deployment focus.

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Pricing

3CX Live Chat

4.4 out of 5

3CX Live Chat

4.4 out of 5

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

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Pricing

Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

There aren't any additional costs. With the license I purchased, I have all features that I need. I don't have to buy an add-on or another license.

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Pricing

Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

There aren't any additional costs. With the license I purchased, I have all features that I need. I don't have to buy an add-on or another license.

LivePerson

3.8 out of 5

LivePerson

3.8 out of 5

LivePerson is a provider of online engagement solutions that facilitate real-time assistance. Connecting businesses and experts with consumers seeking help on the Web, our hosted software creates more relevant, compelling and personalized online experiences. More than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel.

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Related categories

Help Desk Software

IT Service Management (ITSM)

Live Chat