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Abdul-MuminIddrisu - PeerSpot reviewer
CCO at Oduma Solutions Ltd
Real User
Responsive support, all in one platform, but dashboard lacking customization
Pros and Cons
  • "The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."
  • "LogPoint can improve its dashboards. We are not able to customize the dashboard when creating them. They only have preset dashboards which do not have exactly what we are looking for."

What is our primary use case?

We are using LogPoint for MSSP. 

What is most valuable?

The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform.

What needs improvement?

LogPoint can improve its dashboards. We are not able to customize the dashboard when creating them. They only have preset dashboards which do not have exactly what we are looking for.

For how long have I used the solution?

I have been using LogPoint for approximately two months.

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Logpoint
March 2025
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What do I think about the stability of the solution?

LogPoint has had a few bugs, the stability could improve.

What do I think about the scalability of the solution?

We have six people using this solution.

How are customer service and support?

The support is good for LogPoint, they are very responsive.

How was the initial setup?

We did the Azure setup of LogPoint and it was very easy and straightforward. The process took us less than 15 minutes.

What's my experience with pricing, setup cost, and licensing?

When we were evaluating other solutions LogPoint was the least expensive solution in the market.

Which other solutions did I evaluate?

We evaluated other options and it made sense for us to choose LogPoint because they have both the SIEM and SOAR together.

What other advice do I have?

My recommendation would be for others to try LogPoint out before making a decision, because it's a fairly new company, and you'll want to give them a try before you decide to purchase.

I rate LogPoint a seven out of ten.

There are some bugs that need to be fixed. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1331604 - PeerSpot reviewer
Infrastructure Project Manager and Architect at a government with 5,001-10,000 employees
Real User
Centralized log management, fast support, and licensing is based on the number of devices, not on the volume of your data
Pros and Cons
  • "The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs."
  • "It is a good product, but its interface or GUI could be better."

What is our primary use case?

We use it for our network and security devices. We also use it for all the infrastructure services, such as Active Directory, domain controllers, Exchange servers, hypervisors, and antivirus servers. In general, it is more dedicated to security than to logs.

What is most valuable?

The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs.

What needs improvement?

It is a good product, but its interface or GUI could be better.

For how long have I used the solution?

I have been using this solution for one and a half years to two years.

What do I think about the stability of the solution?

Its stability is good.

What do I think about the scalability of the solution?

Its scalability is good.

How are customer service and support?

Their support is good. They are very good, and they react quickly to our issues.

How was the initial setup?

We had the vendor for the setup, but it wasn't very complicated. Even though our architecture is a little bit complicated, the setup was quite easy. 

We first started with the PoC, and then we kept the PoC and added two more services. So, it took a long time because we tested the solution very thoroughly before buying it. The vendor let us test it for a very long time. It took us about a year.

What about the implementation team?

The vendor did the setup.

Which other solutions did I evaluate?

We did two PoCs. We had one for Rapid7 and one for LogPoint. We chose LogPoint in the end. A good point for LogPoint is that it is not based on the volume. It is based on the number of devices, whereas Rapid7 is based on the volume, which was why we chose LogPoint instead of Rapid7. We didn't know how much volume we would generate, and we were afraid that it would cost us a lot of money. So, we chose something that we can manage and monitor and is limited to the number of devices. It is much easier to manage the licenses than to manage the volume. For on-premises, it is the best solution.

What other advice do I have?

I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Logpoint
March 2025
Learn what your peers think about Logpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,672 professionals have used our research since 2012.
ICT Project Manager at a government with 5,001-10,000 employees
Real User
Stable, with good reporting and technical support
Pros and Cons
  • "The most valuable features are the ones that we use the most, which are the search and report facilities."
  • "I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products."

What is most valuable?

The most valuable features are the ones that we use the most, which are the search and report facilities.

What needs improvement?

There is room for improvement on both our side and on the side of LogPoint.

We could improve on what we decided to put into LogPoint for it to work on and LogPoint Is improving with its addition of the MITRE ATT&CK framework.

I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products.

If there were one price that you paid and that included all of the features, instead of having to pay a bit more to get advanced features. It would make things simpler when you purchase.

For how long have I used the solution?

I have been using LogPoint for approximately six years.

We're currently migrating from version 6.6 to 6.9.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable solution. We can add more LogPoint boxes, repositories, and sources.

We have 20 or 30 people who are using the information from it, in our organization.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We used to use LogRhythm.

We made a significant investment in LogRhythm, and it didn't cope with the size of our estate, so we decided to go elsewhere.

How was the initial setup?

The initial setup was quite straightforward.

It took us a couple of weeks to set up all of the log sources and to configure them.

To maintain this solution it's one person and half their time to work on it.

What about the implementation team?

The implementation was very good from our point of view, but we had one of the top people come out and install it with us.

I think we were the first local authority and the council in the country to touch the LogPoint.

They came out and made sure that it was installed properly and that it worked properly with us, which I'm not sure everybody would get.

What's my experience with pricing, setup cost, and licensing?

It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value. It's still good, but it's I think it's becoming more expensive.

Which other solutions did I evaluate?

We are looking to see what else may be available. There might be something better that we are not aware of yet.

What other advice do I have?

I would say that it's a good product. It's very stable, and the support is very good. We use it a lot. 

As I say, I'm looking to see whether or not it's still the product that we should be using or whether there's something out there now.

I would rate LogPoint an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmad Bin Zaini - PeerSpot reviewer
Cyber Security Engineer at IshanTech (M) Sdn Bhd
Real User
Top 5
An user-friendly solution that needs to improve flexibility and documentation
Pros and Cons
  • "The solution is user-friendly."
  • "Logpoint is not flexible. Its documentation is not user-friendly."

What is our primary use case?

I use the product for my research and development to enhance my work. We are transitioning to a new technology, and Logpoint has proven valuable for my purposes.

What is most valuable?

The solution is user-friendly. 

What needs improvement?

Logpoint is not flexible. Its documentation is not user-friendly. 

For how long have I used the solution?

I have been working with the product for six months. 

What do I think about the stability of the solution?

I rate Logpoint's stability a seven out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a nine out of ten. 

How was the initial setup?

I rate the tool's deployment an eight out of ten. 

What other advice do I have?

I rate Logpoint an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Information Security Specialist at Growth Arbor
Real User
Top 20
A cost-efficient solution with a simple user interface, but the installation guide needs improvement
Pros and Cons
  • "The solution's user interface is quite simple, and the integration is better than other products."
  • "LogPoint must find a way to integrate the servers without agents."

What is our primary use case?

We used the solution to help our clients protect their environment by identifying users and the tools they access. Multiple users in our client's admin and HR departments were accessing critical financial documents. Our clients could not stop them from accessing these documents. So they wanted data on which users were accessing the files.

What is most valuable?

The solution's user interface is quite simple, and the integration is better than other products. The product is easier to work with when compared to open-source tools like Wazuh. The solution’s dashboard is exceptional. LogPoint is much easier to use than LogRhythm. LogPoint is cost-efficient.

What needs improvement?

The solution must improve its agent installation method, in which we must manually update IP addresses and codes. Most of our employees must install agents to integrate their systems into LogPoint. LogPoint must find a way to integrate the servers without agents.

The solution must improve its user and installation guides so anyone with basic knowledge can install and configure it.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The stability is quite good. I didn’t notice any issues with the solution. I rate the stability a seven out of ten.

What do I think about the scalability of the solution?

I rate the scalability of the solution an eight out of ten. We have two large enterprise and two medium enterprise customers.

How are customer service and support?

The support provided by the solution for Asia is marvelous. The support is always active, and they respond within an hour.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was a little bit complex. However, it is not complex for users with experience using the solution. I rate the initial setup a six out of ten.

What about the implementation team?

It takes us six to seven days to deploy around 500 nodes. The deployment process depends on the logs of the employees.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is competitive. I rate the pricing a seven out of ten.

What other advice do I have?

Integrations can be done using CSV files. My team is currently working on LogRhythm. The integration of LogRhythm is quite complicated. Most of the issues we faced while working on the solution were due to the customer’s system. Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2129178 - PeerSpot reviewer
Project Manager at a comms service provider with 51-200 employees
Real User
Easy to integrate and good pricing, but the GUI needed some improvements
Pros and Cons
  • "The integration is very user-friendly. There are not many CLI commands. Everything is directly accessible from the web interface."
  • "We were missing visuals and graphics. Recently, a new version seems to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement."

What is our primary use case?

The main use cases were triage and log collection and security analysis of any logs.

I didn't fully work on the SIEM and used it to its full potential so my experience was quite limited.

The version I used was 7.13.

What is most valuable?

The integration is very user-friendly. There are not many CLI commands. Everything is directly accessible from the web interface. The query language and the query engine are very powerful.

What needs improvement?

Recently, a new version seemed to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement.

For how long have I used the solution?

I used it for three months.

What do I think about the stability of the solution?

There were some problems, but they already provided a solution. Adding more RAM or CPUs solved the problem. It was quite stable and less demanding than other solutions.

What do I think about the scalability of the solution?

It's quite scalable, but I'm not sure to which extent. We already had all our devices integrated, so I don't know about scaling it up and down.

How was the initial setup?

I'd rate it an eight out of ten in terms of the ease of setup. We implemented it in a few weeks, but it took time to normalize and pass all the logs. It took a few weeks to set up things. In a few months, we had a fully exploitable solution.

What's my experience with pricing, setup cost, and licensing?

It's less expensive than the competitors. The LogPoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing.

What other advice do I have?

I'd rate LogPoint a seven out of ten. I haven't used many SIEM solutions, so I can't compare it with them, but it was good.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1210326 - PeerSpot reviewer
Security Consultant at a government with 10,001+ employees
Consultant
Enables ability to design drivers for log data collection which has improved efficiency
Pros and Cons
  • "Log collection, dashboards and reporting are good."
  • "Dashboards could be developed further."

What is our primary use case?

We're a health care organization and we had a specific case where LogPoint was able to help develop a special collector for an earlier version of our storage system, where we had issues with migration. Some files were missing when we migrated to the new system, and we had trouble finding out why. LogPoint was very helpful in designing some drivers which could collect the log data, so we could identify the problem. We're customers of LogPoint and I'm a security consultant.

What is most valuable?

The most valuable features for us have been the log collection, dashboards, and reporting.

What needs improvement?

My issues with the product are mainly with regard to how it handles collecting logs. I'm currently thinking about implementing a new lever feature.

Additional features I'd like to see would be standard help features in developing dashboards and reports, and some of the alerts you can setup.

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution and we're currently expanding. We have 10 users but hoping to expand to 100. 

How are customer service and technical support?

The technical support is comprehensive, but you have the same issues as every company that uses India as a support center. 

How was the initial setup?

I believe the initial setup was straightforward but there have been some issues with some of the vendors we are using such as Dell EMC Isilon storage systems. They have a very cool setup for sending logs to a log management system.

What other advice do I have?

I would advise people to be aware of their needs, and test some specific use cases, so that you get the benefits from the start, because you don't gain anything out of a SIEM system, if you don't have the right amount of data, from the right sources.

I would rate this product an eight out of 10. I'm Danish so nobody gets a 10! There's always room for improvement. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2222583 - PeerSpot reviewer
Manager deputy head at a tech services company with 51-200 employees
Reseller
Top 20
Scalable platform with good support services
Pros and Cons
  • "The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
  • "It is complicated to collect daily logs from other systems."

What is our primary use case?

Logpoint works as a SIEM system. It provides SOAR functionality as well. It helps clients with users' endpoint behavior analysis.

What is most valuable?

The product's pricing is based on the number of devices instead of the Event Per Second model like other competitors. It has in-built SOAR functionality; we don't buy a separate solution. The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries. They provide free-of-cost service for routing and other processes, whereas other vendors charge extra costs for it.

What needs improvement?

We encounter difficulties for the product's micro deployment regarding integration with other systems. It is complicated to collect daily logs from other systems like QRadar and LogRhythm. Our customers are unable to install agents on the endpoint to send the logs. 

For how long have I used the solution?

We have been reselling Logpoint for more than five years. At present, we are providing the latest version.

What do I think about the stability of the solution?

I rate Logpoint's stability an eight. We face disruptions while collecting insights.

What do I think about the scalability of the solution?

It is a very modular system. We can quickly scale it horizontally and vertically. It has high availability. Around 70% of customers for the product are small businesses.

How was the initial setup?

The product is straightforward to install as we already have a system snapshot. We downloaded the VMware template and changed the server's admin passwords, time zone, and hostname. It requires an hour to complete. I rate the process a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

Logpoint's pricing is mid-ranged and depends on the number of devices. There are extra costs included if you want to buy additional modules. Also, you can purchase a subscription for 24/7 support services apart from standard 12-hour support services.

Which other solutions did I evaluate?

LogPoint should provide comprehensive comparison tables similar to QRadar. It shows very general insights.

What other advice do I have?

I rate Logpoint an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Logpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Logpoint Report and get advice and tips from experienced pros sharing their opinions.