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Logpoint pros and cons

Vendor: Logpoint

3.8 out of 5

22 reviews
85% willing to recommend

973 followers

Pros & Cons summary

Logpoint offers excellent reporting and analytics, proving valuable for compliance needs. It combines SIEM and SOAR, praised for search flexibility and analytics. Users appreciate its UEBA and scalability, while cost-effectiveness adds appeal. However, documentation, threat intelligence, and log management need improvement. Limited dashboard customization and lack of agentless server integration and third-party support are drawbacks. Incident response platform inclusion is also limited, affecting its comprehensive use case creation capability based on assets.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Logpoint offers excellent reporting features and helps meet compliance needs with standard reports.

The integration of SIEM and SOAR in one solution is highly valuable and cost-effective.

User and entity behavior analytics (UEBA) with machine learning capabilities is a standout feature for monitoring.

Log collection, dashboards, and reporting are strong points, providing comprehensive data gathering and analysis.

Scalability and responsive support make Logpoint suitable for medium-sized operations, ensuring smooth scalability with excellent support service.

CONS

Logpoint should offer more integrations and third-party solutions.

Documentation and threat intelligence investigation need improvement.

Collecting daily logs from other systems is complicated.

Log management is time-consuming, especially in transporting logs.

The support quality has declined, especially in non-US markets.

Logpoint Pros review quotes

Subhash Sreenivasan

Head of Professional Services at NiyoSecure

Jun 21, 2024

In my experience with medium-sized operations, LogPoint's scalability is excellent, so I would rate it a ten out of ten.

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reviewer1052424

Chief Infrastructure & Security Office at a financial services firm with 51-200 employees

Dec 8, 2021

It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.

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JK

Johannes Kresse

CEO at a tech consulting company with 1-10 employees

May 20, 2022

The solution's most valuable aspect is the combination of the software and the support that they have.

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reviewer1944636

Security Manager at SAP

Aug 22, 2022

The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined.

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Muhammad UmarRaza

SOC Analyst at a comms service provider with 201-500 employees

Nov 15, 2022

What I like best about LogPoint is its cost-effectiveness compared to other solutions. LogPoint also has better dashboards which I find valuable. I also like that you can create use cases based on your assets.

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Account Manager at a computer software company with 11-50 employees

Feb 4, 2021

They basically charge you in a better way.

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KK

Manager Pre-sales Information Security at VAM Systems Inc.

Aug 4, 2019

The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report.

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JK

Security Manager at Scildon

Apr 12, 2020

Technical support is responsive and very friendly.

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PW

ICT Project Manager at a government with 5,001-10,000 employees

Jan 6, 2021

The most valuable features are the ones that we use the most, which are the search and report facilities.

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Cyber Security Analyst at Pacific Propeller

Aug 25, 2021

It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline.

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Logpoint Cons review quotes

Subhash Sreenivasan

Head of Professional Services at NiyoSecure

Jun 21, 2024

The documentation part is something that needs to be improved, as well as the threat intelligence investigation part.

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reviewer1052424

Chief Infrastructure & Security Office at a financial services firm with 51-200 employees

Dec 8, 2021

The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast.

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JK

Johannes Kresse

CEO at a tech consulting company with 1-10 employees

May 20, 2022

One of the downsides is it is not a SaaS solution. It must be on-premises.

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Free Report: Logpoint Reviews and More

Learn what your peers think about Logpoint. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.

831,158 professionals have used our research since 2012.

reviewer1944636

Security Manager at SAP

Aug 22, 2022

One of the things we faced last year was that we had some memory issues with the server running. We were running them as virtual services, and we were facing some performance issues. Back then, there were some things that had already been solved at the end, but one of the small issues we had was that it was quite memory-consuming. After one upgrade that we did, we faced some performance issues.

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Muhammad UmarRaza

SOC Analyst at a comms service provider with 201-500 employees

Nov 15, 2022

What could be improved in LogPoint is its UI because it's less friendly to users than LogRhythm. The UI could be more aesthetically appealing to users. It's completely outdated.

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Account Manager at a computer software company with 11-50 employees

Feb 4, 2021

The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness.

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KK

Manager Pre-sales Information Security at VAM Systems Inc.

Aug 4, 2019

Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good.

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JK

Security Manager at Scildon

Apr 12, 2020

The interface needs things like wizards that will assist with creating complex correlation rules.

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PW

ICT Project Manager at a government with 5,001-10,000 employees

Jan 6, 2021

I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products.

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Cyber Security Analyst at Pacific Propeller

Aug 25, 2021

In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved.

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Show 10 more reviews (out of 21)

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