We value the smart search feature the most since it immediately offers relevant results to customers, even if they don't know the exact name of the product.
Luigi's Box has brought substantial enhancements to our company, particularly by enriching the search experience on our website. Through its powerful search capabilities, our customers can effortlessly locate their desired products, resulting in heightened satisfaction and conversion rates.
This smart search capability significantly reduces the time customers spend searching for products, as it anticipates their needs and suggests the most pertinent results.
In analytics, we can see what our visitors can't find with us, because we can look in history to see what products they wanted to search for and couldn't find. We can see the exact number of people who wanted to find something.
The most useful feature of the Luigi's Box product is the extensive analytics. We can see in beautiful graphs what exactly visitors to our e-shop searched for.
Chief Operating officer & Marketing manager at Zahrada Ježek
Aug 16, 2024
Within the dashboard, the application offers data analysis that works with different views of the customer data. This data is graphically processed and thus does not need to be further modified for better interpretation.
The seamless integration with our e-commerce platform has made it easy to implement and manage, allowing us to focus on delivering a top-notch user experience.
The product is already at a very high level, but there is always room for further improvements, especially when we want to keep up with specific requirements and rapidly changing market trends.
However, we know that there's always room for improvement, and Luigi's Box has already made a lot of progress and it is still increasing its value and adding new features.
Chief Operating officer & Marketing manager at Zahrada Ježek
Aug 16, 2024
Deeper use of AI and ML - although with the advent of AI, new features have been implemented into Luigi's Box, there is still room for deeper integration.
Enhancing the reporting and analytics capabilities would provide us with deeper insights into user behavior and search trends, helping us optimize our offerings further.