MEGA HOPEX Reviews

MEGA HOPEX is an EA platform used to implement different use cases like application rationalization, IT portfolio management, IT business management, business process analysis, IT architecture, data management, governance, risk, and compliance. All of those are top-level capabilities. MEGA HOPEX is considered a leader in EA according to the latest Gartner report.

There are built-in connectors that provide out-of-the-box integration with other well-known platforms, such as ServiceNow. There is always room for customization enabling a catered platform unique for each client.

I have been using MEGA HOPEX for approximately two years.

HOPEX is highly scalable.

Very responsive and helpful customer support

Positive

The initial setup of MEGA HOPEX was easy.

Our primary use case for this solution is process modeling.

The most valuable feature for this solution is the automatic updating and propagation of changes across the system. For example, when we make a change in one of our organizational charts, the changes are automatically made in all of the other processes. This saves us time as compared to in the past when this had to be done manually.

It is a user-friendly solution.

We use this solution for modeling and we do not have an application side to create forms and deploy applications. It would be helpful if we could use this solution to model an application and then deploy it.

If would be better for us if there was a cloud version of this solution available. 

Continuous integration and DevOps is not yet handled by this solution.

We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office.

The stability of this solution is ok.

The scalability of this product is something that we found issues with during migration. I would rate the scalability of this solution at sixty percent.

It is only my team, the Quality Department, who uses this solution and there are four of us. The other people in the company refer to the reports that it produces but do not use the product directly.

I would rate this solution's technical support a six out of ten.

I have also used Kissflow, which is able to handle both the organizational side and the application side. Using that solution we can model, create forms, and deploy it like an app. We can have a workflow to help organize the company. It isn't just for understanding how a process works.

The initial setup for this solution was straightforward and easy.

We did have a problem with migration from an older version to a newer one. There was an issue where our administrator made an error and we lost data. We spoke with our partner and they suggested that we should pay because it was our mistake. In the end, we lost thirty percent of our data.

We bought this solution directly from the vendor in Morocco, and they helped us with the implementation. It was really good.

If you want to use additional features, such as the Risk Management capability, then it is a little too expensive.

This solution can be used for modeling, and the publication for employees to consult on the process and design. It can not be used to automate processes or create an application. Therefore, if you want it for enterprise architecture and modeling then it is a very good solution. On the other hand, if you want it for process automation then it is not.

When we migrated to this solution it was difficult. I don't think that we had enough documentation. We felt it was important to switch to the new version because the older one is no longer supported. The impression we have is that when you want to do something like a migration, they want you to pay extra consulting fees. For mid-sized companies, this is sometimes not in the budget.

It is a little bit frustrating that we do not have process automation. Without this, we cannot scale this solution to the new services of our company.  

I would rate this solution a six out of ten.

• Business processes
• Holistic modeling of an enterprise
  
• Its city planning of an enterprise information system.

Generates friendly websites and presents specific views of the enterprise (business, functional, applicative, technological, and infrastructure).

• Collaborative portal
• You do not need to be a professional of enterprise modeling to contribute to the enrichment and improvement of the enterprise repository.

• Friendlier import/export to other modeling tools.
• Better interaction with project portfolio management tools.

Personally, I have not worked in the production side for this product. I am on the engineering side and perform maintenance on different solutions in the company, including this one.

I am assisting a local company with its maintenance at two different sites. For the most part, 95%, MEGA HOPEX is being used for change management. It is also being used for incident management.

The most valuable feature is that the software controls everything from a single management window. That is a real plus

I would like to see more regular updates released.

The deployment should be made easier.

I have been using MEGA HOPEX for about a year and a half.

This solution is stable for the end-users; however, it is not stable on the development side. Working from the cloud means working from a non-management platform.

HOPEX is quite scalable. The company that I am working with has approximately 200 people using this solution. Some of the are engineers, whereas others are technicians.

It was harder to follow the documentation than I expected.

I have never set up a production site, although I have set up a development site. I can say that it wasn't easy but it wasn't hard, either. The difficulty and complexity of the initial setup is somewhere in the middle.

Deploying to the 200 sites took approximately two months.

I had some assistance from other engineers in my company when I deployed within the development environment. I also received a little bit of technical help from the vendor.

My advice to anybody who is implementing this solution is to consider using VMware because it has been helpful for us. I would also suggest getting help with the implementation.

I would rate this solution an eight out of ten.

We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module. This has helped in my duty to ensure the gathering of artifacts and repositories for analysis for my clients. We also make use of the Business Process Analysis feature. 

This is a good product with many features and this can make it easy to get lost in what to use. A more friendly user manual would be good. 

It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB.

I have used this solution for five years. 

This is a stable solution. 

I have clients with 2 users and clients with more than 25 users and find it is a scalable solution. This does depend on how you use the solution. HOPEX is a suitable solution for larger scale use but you will need to pay per license. Using HOPEX, you can have an unlimited amount of users. 

My team act as the HOPEX local technical support in the national region and we often help from the principal support team. This support team is helpful and responsive.

The setup was straightforward to deliver the use cases of enterprise architecture. 

This solution is reasonably priced but would be more competitive at a slightly lower price. 

I would suggest that any prospective user understands exactly what their use case for this solution would be before implementation. 

I would rate it an eight out of ten. 

• Operational Risk Management - Risk and Control Self Assessment (RCSA)
• Operational Risk Event Reporting and Operational Loss Database Management
• Control Log for corrective action plans.

MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX. The product for us is still in the testing/onboarding phase, hence I cannot give a firm opinion on the product's performance.

So far, the GUI seems more visually appealing than the traditional Nasdaq-BWise application that I am used to. The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user. The tabs seem to show a wide array of functions and a promise of higher interactivity.

Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc.  

We are partners and resellers of MEGA HOPEX and I'm a consultant and director of our company. 

MEGA has different models and different disciplines, but perhaps for me, the best feature would be that it has one unique repository for all of them. On the modules, they are MEGA HOPEX, IT portfolio management, enterprise architecture, business process, analytics, governance, risk and compliance. Every module sets up the same information in a unique repository. It's a very good and tight integration for every stakeholder in the company.

There is always room for improvement. Of course, if they could reduce the price it would be more helpful for selling or buying it. They could also perhaps include more out of the box integrations. 

I've been using this solution for four years. 

The stability has definitely improved with the more recent releases. 

The scalability is good. You can have a few users, or you can have hundreds and it's not an issue. Most of our clients are enterprise companies.

We haven't had any issues with technical support. Every time we need anything, we've received it. They have a lot of material, and a very big community also, which helps a lot for the different customizations.

The initial setup is reasonably straightforward. It requires some kind of training, but nothing too difficult. Within two days you can almost become an expert in every model, for sure.

One of my colleagues carried out an evaluation of some other solutions and I believe his main claim was that the other tools were not a whole solution. You have providers and companies that give you different solutions for every arena in enterprise architecture and not always the integration or sharing of the common objects that you need.

I would recommend contacting MEGA, asking questions and analyzing your requirements against the solution. MEGA has multiple language support and not only for technical support. The tool is also available in different languages. If your company needs enterprise architecture then you won't have any difficulty with MEGA.

I would rate this solution a nine out of 10. 

I don't use MEGA HOPEX myself, but I deliver it to my clients. Our clients' primary use case of this solution is for IT portfolio management. Our clients use it to determine things like application redundancy or if they want to get an overview of the full landscape of the application architecture. Also if they want to know the conflict detection between the application life cycle and the technology life cycle that supports the application.

I find the IT portfolio management very valuable and helpful.

The support service form MEGA is quite good, but it could be better regarding the EA system competition is getting tougher. I feel that there isn't enough time spent on conservation or knowledge sharing with the MEGA support team. The extensive knowledge sharing is needed, due to MEGA HOPEX has a comprehensive but also complex practical framework. I feels very often struggle to figure out the capabilities of MEGA HOPEX, especially how to maximize the utility of the system.

I have been working with MEGA HOPEX for two years now.

My experience is that stability depends on the customization. If you use basic customization, it's quite stable, but if you have many customizations, I cannot say it's stable.

But if you have moderate customization, it's quite stable I think. The client must be able to adjust the requirements of the application. 

We haven't tried to scale yet, but I believe it's quite big scalable for all layers of EA.

I work closely with the technical support team of MEGA HOPEX. If we can't get a solution for a client, we ask the technical team to give us some guidelines on how to resolve the problem.

The initial setup wasn't too complex, but it wasn't easy either. Sometimes you will need to get help from an engineer that has technical knowledge.

Deployment doesn't take too long. If the client doesn't have high compliance security, it will take between two or three weeks. It took us almost two months to do the upgrade. But it wasn't caused by the system. It was caused by the security compliance. 

It's  better if it's the price is more flexible.

I think that MEGA HOPEX is a comprehensive EA solution, but the challenge is how to use it properly so that it works for your organization. On a scale from one to 10, I rate it an eight.