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Navi Thejesh - PeerSpot reviewer
Mega Hopex Functional and Technical Senior Consultan at CapgeminiConsulting
Real User
Top 20
Interactive with good functionality and helps with productivity
Pros and Cons
  • "It is very interactive."
  • "The initial setup is a little complex."

What is our primary use case?

MEGA is a world-class application that would suit any kind of business, environment, retail business, city planning business, municipality, any bank or national, any air traffic control unit, and even for the space industry. MEGA is being used with global standards. The global standards are GRC governance, risk and complaints, data modeling, and business process management. Many methodologies and products are available within a HOPEX application that will serve different business requirements.

I currently deal with business process management, GRC models, and data modeling. My previous company is completely retail where they'll use it to define the business process and the process-oriented mechanisms. The functionality is very much suitable for anything. You can define the process, create the projects, and create the business functions, business processes, organization, and data modeling structures with that will interact with the legacy standards.

What is most valuable?

The latest version is HOPEX WiFi. HOPEX can be on the cloud and accessed from anywhere within the given access network area.

It is very interactive. We can do things from anywhere, and all the applications will work as specified.

We can generate documents and can publish the documents. We can create a data match and visualize graphs and everything. Everything can be generated from the web interface itself. It has good functionality.

We can develop our own customizations and meta models to define requirements, in-house business functions, and requirements.

MEGA is already defined by global standards. A company can adapt to global standards and work in such a way to design its own methodology to define its structure.

The interface is very good.

What needs improvement?

We don’t have any issues with the solution as it is right now. It offers all the functionalities one would expect.

The initial setup is a little complex.

For how long have I used the solution?

I’ve used the solution for eight years.

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May 2025
Learn what your peers think about MEGA HOPEX. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

It is a very stable solution. The performance is very good. The loading time is very good and we have a set of guidelines letter to maintain the performance so that even through a web interface, you can launch the data launch website very quickly and access the data very fast. I did not see any lag.

That said, three or four years back, we had a lot of issues with the performance, and we got a different solution for that. We performed a reorganization of the database, and we used it to clear the history, something like that. But right now, even all these things have been addressed and it was very far better than before.

And I don't have any complaints from my end users. They are very happy. All end users are from Paris, Belgium, and London.

What do I think about the scalability of the solution?

The solution is scalable. We can add a number of users. That is not a problem. However, the problem comes here with the license. The licenses are very costly. Licenses will be given based on your discussion with the salesperson. They will define the scope of your business needs and they will suggest the number of licenses for each and every license product. Each and every product will be connected and whoever connects first. For example, if I take the license for 10 people, whoever connects the first people, whoever connects the first 10, for them, that license will be consumed. The 11th person will be parked aside. He has to wait to use the license.

We have more than 150 licenses here. It’s used quite widely and does help productivity.

How are customer service and support?

I used the solution at least once or twice a month. Right now, the application is very stable, and there are no escalations. Still, when I’ve reached out to them in the past, I’ve had a good experience. The technical leads act quickly.

They will give support only when the new application version is in support mode. If the application goes out of support date, they will not support, and they'll not provide any solution that is already agreed as a part of the agreement.

Still, their support is always excellent. If you raise a question, they'll provide a solution quickly and have a separate dedicated R&D team that can also investigate.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I’m not sure if we have ever used a different solution. We’ve used this product for years.

How was the initial setup?

The initial setup was complex. We have to make sure we have to add so many security items in between the encryption, for example. There is a list of steps given by MEGA that we have to follow. However, that is something a technical person can handle. Still, it is not straightforward or easy to install.

We can do it pretty quickly and easily if it is in a normal, thin-line application. You just click next, next, next, and it'll install the application. However, to make sure you deploy the web interface, web version, and everything, some guidelines are given. We have to configure everything, and we need to ensure that everything is in compliance with the company’s security policies.

The deployment will take one day. The installation is just five to 20 minutes of time. However, considering that things are dependent on multiple teams, you can’t actually execute anything in that amount of time. Sometimes we lose permission. Sometimes we allow permissions to the license file. There are many dependencies. That said, if everything is ready, then we can execute everything in one or two hours.

I am an experienced person. I have deployed the application on many servers and know what to expect, including dependencies and permissions. We need the local admin rights of the user, for example. We must ensure we keep every task in line and gain access. And then we can do the things within one and two hours. If you are experienced and know what to expect, you can reduce the amount of time it will take.

What's my experience with pricing, setup cost, and licensing?

While licensing can get expensive, I can’t speak to the exact price. It really depends on how many licenses are needed by the organization. If I only need 150 licenses and another company needs 5,000, the pricing will be drastically different.

What other advice do I have?

We’re a customer and end-user.

I’d advise if a user is curious about the solution, they should first make sure that it fits their needs. They need to confirm how they will use it.

I’d recommend the solution as it is a world-class application.

I would rate the solution nine out of ten.

It supports real business needs and can be used in various sectors, like retail banking and space data. NASA is using this as per my knowledge, for example. The customized functionalities are all there. You only insert your data according to your requirements and it'll get through the standards and it'll produce the documents and the websites needed to publish to the customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Business Architect at a transportation company with 10,001+ employees
Real User
The meta-model is complete, but it's hard for inexperienced users to learn
Pros and Cons
  • "The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
  • "It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."

What is our primary use case?

HOPEX creates a database of applications, technologies, and platforms. We integrate the solution with the entire enterprise to manage our architectural components. We currently have around 300 users, but we are moving away from HOPEX. 

What is most valuable?

The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database.

What needs improvement?

It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online.

For how long have I used the solution?

I have been using HOPEX for 10 years.

What do I think about the stability of the solution?

HOPEX is normally stable, but operations like reporting are too slow. 

What do I think about the scalability of the solution?

You can scale up HOPEX with no problem. We have about 3,000 applications and many components.

How are customer service and support?

I rate MEGA support eight out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up HOPEX is complex. We need two or three guys to run it and support the user base.

What about the implementation team?

We do our training in-house with support from MEGA.

Which other solutions did I evaluate?

We are switching to RDoC, which has a much better user interface. It will allow us to expand our staff members' knowledge and increase the value of enterprise architecture. It will enable business users to discuss the architecture with us better.

What other advice do I have?

I rate MEGA HOPEX seven out of 10. It's too complex for users who lack experience with enterprise architecture. This is a tool for experts with advanced knowledge already. You need to know what you want to do it. It's better to start with another tool.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
MEGA HOPEX
May 2025
Learn what your peers think about MEGA HOPEX. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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IT project manager at Federal Network Agency
Real User
Easy to use and robust with good features
Pros and Cons
  • "The solution itself was easy to use."
  • "I cannot recall coming across any missing features."

What is our primary use case?

I used the tool enterprise architectural tool. I used it for my master's degree, my master's thesis.

I searched for the typical applications and their connections.

What is most valuable?

The product was briefly used. It had a lot of good, simple, common features.

Its initial setup was simple. 

The solution itself was easy to use. 

It works very well. It is robust and great for sizable companies. 

It is stable.

What needs improvement?

I cannot recall coming across any missing features.

For how long have I used the solution?

I've been using the solution for four years. 

What do I think about the stability of the solution?

It was stable and reliable. I'd rate its stability nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

My understanding is that it can scale. However, I did not attempt to scale the solution. I briefly used it. 

How are customer service and support?

I never had to contact technical support.

Which solution did I use previously and why did I switch?

I've also used ARIS in the past. HOPEX was the first architectural tool for me. 

How was the initial setup?

The initial setup was very straightforward. It was very easy to deploy. There isn't much of an installation. I simply had to log in and start using it. 

What's my experience with pricing, setup cost, and licensing?

I did not deal with the licensing. I had free usage.

What other advice do I have?

We are using the latest version of the solution. 

I'd recommend the solution to others, specifically bigger companies. It's a very robust tool. HOPEX can handle big projects.

I'd rate the solution eight out of ten overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Benoit Capy - PeerSpot reviewer
Entreprise Architect at Sopra Steria Next
Real User
It defines each component and shows all semantic definitions, including the flags, data flow, and interface in its diagrams, but it has a vast learning curve and is complex
Pros and Cons
  • "What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
  • "An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours."

What is our primary use case?

MEGA HOPEX is the tool of my customer, an energy and facilities company.

The tool is used for application modeling and application data exchange purposes. MEGA HOPEX is also used to classify applications by the business capability for anthology purposes. It's an application and data flow tool.

How has it helped my organization?

The reference model in MEGA HOPEX has benefited my customer working in nuclear plants.

What is most valuable?

What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. When you put the component on the diagram, it shows you all semantic definitions, including the flags, data flow, interface, etc. 

I also like the diagram consistency in MEGA HOPEX.

What needs improvement?

An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours.

As a holistic tool, it's supposed to do everything, so everything's connected. For example, your application is connected to data, so your screen is full of information, which works when you have many people working on your information system using MEGA HOPEX. For example, my customer that works with nuclear plants is a big organization. However, the tool would be too complex for a functional organization or a small organization such as in the HR or Financial niche because not as many people work on the information system and the tool.

"HOPEX" in MEGA HOPEX stands for Holistic Platform of Excellence, so you can do everything and describe everything, but the tool is too complex for small business users.

I also found the modeling tool of ARIS better than the modeling tool of MEGA HOPEX.

I rate the tool six on a scale of one to ten because of its complexity.

For how long have I used the solution?

I've been using MEGA HOPEX for one year.

What do I think about the stability of the solution?

MEGA HOPEX is a very stable tool, so it's a nine out of ten.

What do I think about the scalability of the solution?

MEGA HOPEX is very scalable, so it's an eight out of ten.

Which solution did I use previously and why did I switch?

I only used MEGA HOPEX. It's the only enterprise architecture tool I have experience with.

How was the initial setup?

My customer has a special team dedicated to MEGA HOPEX implementation, so implementing it is no issue.

What's my experience with pricing, setup cost, and licensing?

I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions.

What other advice do I have?

I'm a consultant and architect, so I'm using an architecture product called MEGA HOPEX.

MEGA HOPEX is deployed on-premises. The customer wanted to deploy it on the cloud but had to stick to an on-premise deployment because of sovereignty.

I'd recommend the tool for people with very critical use cases. Otherwise, you'll find more straightforward tools than MEGA HOPEX.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jorge Esmeral - PeerSpot reviewer
Senior architecture professional at Promigas SA ESP
Real User
Top 10
Efficient system integration enhances enterprise risk management
Pros and Cons
  • "MEGA HOPEX helps me to see the benefits of different solutions in terms of the entire ecosystem I have, by providing different integrations and overseeing the entire system."
  • "There is still room for improvement in MEGA HOPEX in my field of work. Some aspects are not working efficiently."

What is our primary use case?

I use MEGA HOPEX for enterprise architecture and risk management.

How has it helped my organization?

MEGA HOPEX helps me to see the benefits of different solutions in terms of the entire ecosystem I have, by providing different integrations and overseeing the entire system.

What is most valuable?

MEGA HOPEX integrates different systems well and helps in overseeing everything.

What needs improvement?

There is still room for improvement in MEGA HOPEX in my field of work. Some aspects are not working efficiently.

What do I think about the scalability of the solution?

Scalability is generally good, but it may pose challenges.

How are customer service and support?

Customer service is rated as very good with a score of ten out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

The return on investment is good. However, there isn't any specific metrics mentioned.

What's my experience with pricing, setup cost, and licensing?

MEGA HOPEX is perceived as somewhat expensive.

What other advice do I have?

I would rate MEGA HOPEX a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Enterprise Architect at Roads & Transport Authority
Real User
Top 5
A solution for certificate price domain and enterprise reporting
Pros and Cons
  • "An advantage is its accessibility."
  • "The solution lacks additional models compared to other tools."

What is our primary use case?

The first use case pertains to the certificate price domain. Secondly, we use it for enterprise reporting. Governance is one of the key areas.

What needs improvement?

The solution lacks additional models compared to other tools.

For how long have I used the solution?

I have been using MEGA HOPEX for four years.

How was the initial setup?

Setting up MEGA HOPEX requires a substantial budget allocation to ensure its functionality and effectiveness.

What other advice do I have?

We are currently in the process of evaluating whether we should collaborate with MEGA or opt for another product. We are planning to utilize this tool for external purposes.

We are in the phase of avoiding redundancy and exploring its potential use cases. Primarily, we use it for business and application portfolio management, which is crucial for our operations. We're assessing our assets. We have another tool for asset management and are considering replacing it with MEGA.

We focus on transitioning towards a product-centric approach. Thus, all our business operations are aligned accordingly.

We can handle MEGA HOPEX. It's one of the best tools available. Another advantage is its accessibility; with MEGA HOPEX, We can use it anywhere. You can use BIN, PCE, Centograft, and more. MEGA HOPEX has its own proprietary standards that users must adhere to.

An additional model offers a constructive and guided approach to implementation. When dealing with an open-world scenario, convincing people can be challenging. Having a predefined model helps stakeholders understand the standards being followed. Alphabet or MEGA both fall under SysTrack. One of the best features of Abacus is the ability to select multiple models, which is essential when dealing with different business needs. It's important to recognize that one solution does not fit all requirements, so understanding how your specific requirements fit into the models is crucial.

I recommend MEGA HOPEX if the business context is straightforward and clear. Its stability depends on the audience you're interacting with and their technical or ER tool proficiency. If your audience isn’t tech-savvy, explaining MEGA HOPEX can be challenging.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Zsolt Juhász - PeerSpot reviewer
Mega Product Manager at BPMS Tanácsadó Kft
Real User
Quick support, reliable, and helps generates objects
Pros and Cons
  • "The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way."
  • "MEGA HOPEX's initial setup could be easier. The newer version is better but they still need to improve the process. The deployment took approximately four to eight hours."

What is our primary use case?

We are using MEGA HOPEX for process modeling, such as modeling IT tasks.

 We have a private server and the client also has their own server. 

What is most valuable?

The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way.

For how long have I used the solution?

I have been using MEGA HOPEX for approximately four years.

What do I think about the stability of the solution?

MEGA HOPEX is stable.

What do I think about the scalability of the solution?

The scalability of MEGA HOPEX is good.

We have three users using this solution in my company.

How are customer service and support?

The support from MEGA HOPEX is good, they are quick to respond.

How was the initial setup?

MEGA HOPEX's initial setup could be easier. The newer version is better but they still need to improve the process. The deployment took approximately four to eight hours.

I rate the setup of MEGA HOPEX a four out of five.

What's my experience with pricing, setup cost, and licensing?

The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price.

What other advice do I have?

My advice to others is they should check the other solution because the price will be the most important for every company and the price of MEGA HOPEX is high. This is a disadvantage compared to other solutions. However, the solution works very well.

I rate MEGA HOPEX a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Carlos Arturo Quiroga Quiroga - PeerSpot reviewer
Digital Architecture Corporate Leader at Banco Pichincha
Real User
Excellent support experience that is local to South America and is easy to expand
Pros and Cons
  • "The support experience in Latin America is great."
  • "The initial setup can be quite complex at first."

What is our primary use case?

We are using the solution in one bank in Colombia. We are going to start implementation in two financial entities in Ecuador.

What is most valuable?

The support experience in Latin America is great. For us, it's very important to have local connections and use cases. MEGA has had a lot of partners in Latin America. It's the differentiation with the other companies. Many others use services outside of Latin America - in Europe or the USA. However, we like the local connection, which was the main selling point for us.

What needs improvement?

We need better traceability available. We want to have traceability between the business and the technology.

The initial setup can be quite complex at first.

The resolution needs to offer more potential for collaboration. Right now, it is much more geared towards one person working on the solution.

For how long have I used the solution?

We have one year of experience using that tool.

What do I think about the scalability of the solution?

We are managing the implementation via corporate and governance. We are going to scale all of the entities in the group. We are a financial group that has a presence in different countries in Latin America with different entities and we decided to manage this implementation in an incremental model starting from some specific companies. The plan is, in 2022, to integrate all the other entities in the group.

So far, we have less than 20 people using the product, however, we are going to increase the number of personnel.

How are customer service and support?

Technical support is great. they are local and readily available. We like that they are so close, and we don't have to deal with support from the USA or Europe, which is much further away.

How was the initial setup?

In the beginning, there was some complexity. We don't understand the benefit and the use of the tool. We defined a robot for business capabilities to be covered across all of the companies in the group. We are solving for the original lack of knowledge with a training process in the consulting services we have on offer.

We implement the solution with a partner and they have less than three people that help us. To use the tool, we need the technical staff to use the solution. 

What about the implementation team?

We leveraged the expertise of local partners while initially implementing the solution. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee.

We have a standard fee for the use of the solution via their SaaS model and we have some consulting costs that depend on the scope of its implementation in each entity.

What other advice do I have?

We have an agreement, a commercial agreement with MEGA, to support all the entities that are going to implement the solution.

We are a financial and insurance services industry company. We are focused on banks and insurance.

For new users, it's important that they understand the business architectural definitions and have knowledge of processes to gain the most value out of the solution. If the team that is evaluating the solution doesn't have such knowledge, there might be issues.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free MEGA HOPEX Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free MEGA HOPEX Report and get advice and tips from experienced pros sharing their opinions.