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Consultant at Termina
Consultant
The catalog view, which provides a comprehensive visualization of all artifacts in one repository
Pros and Cons
  • "The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
  • "In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones."

What is our primary use case?

We implement MEGA HOPEX primarily for better visualization of enterprise architecture artifacts and generating reports for clients to maintain governance and work on enterprise development. MEGA HOPEX is used for IT portfolio management, strategy mapping, project portfolio analysis, and business capability assessments.

Personally, I focus more on implementing MEGA HOPEX rather than the functional side, but I've worked with clients who use it to plan future capabilities and compare them with current ones.

What is most valuable?

The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration.

MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans.

What needs improvement?

In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones.

For how long have I used the solution?

I've been using MEGA HOPEX as a technical consultant for about a year now.

Buyer's Guide
MEGA HOPEX
December 2024
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What do I think about the stability of the solution?

As for stability, MEGA HOPEX itself is generally stable, but occasional errors may occur due to client-side changes. Despite these instances, I'd rate the solution's stability at 9 out of 10.

What do I think about the scalability of the solution?

The scalability of MEGA HOPEX, in my opinion, falls around 8 out of 10. Before implementing MEGA for our customers, we conduct multiple sessions to understand their specific needs and focus areas. 

How was the initial setup?

I find the process relatively straightforward. The documentation is clear, and following the steps usually leads to a successful installation. I'd rate the difficulty level around 7 to 8.The deployment time varies depending on customer instructions and IT team responsiveness, but it's generally manageable within one hour. The deployment process involves downloading instructions, configuring the application server, installing MEGA, setting up the database, and launching the application. Some customers prefer using DNS names instead of IP addresses, requiring additional steps for certificate creation and DNS configuration.

What other advice do I have?

I would highly recommend MEGA HOPEX to others. It's a powerful tool with excellent technical support and a wide range of features to meet diverse business needs. Overall, I rate it as 9 out of 10 and believe it's a valuable solution for enterprise architecture and IT portfolio management.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
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Senior Business Architect at a transportation company with 10,001+ employees
Real User
The meta-model is complete, but it's hard for inexperienced users to learn
Pros and Cons
  • "The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
  • "It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."

What is our primary use case?

HOPEX creates a database of applications, technologies, and platforms. We integrate the solution with the entire enterprise to manage our architectural components. We currently have around 300 users, but we are moving away from HOPEX. 

What is most valuable?

The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database.

What needs improvement?

It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online.

For how long have I used the solution?

I have been using HOPEX for 10 years.

What do I think about the stability of the solution?

HOPEX is normally stable, but operations like reporting are too slow. 

What do I think about the scalability of the solution?

You can scale up HOPEX with no problem. We have about 3,000 applications and many components.

How are customer service and support?

I rate MEGA support eight out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up HOPEX is complex. We need two or three guys to run it and support the user base.

What about the implementation team?

We do our training in-house with support from MEGA.

Which other solutions did I evaluate?

We are switching to RDoC, which has a much better user interface. It will allow us to expand our staff members' knowledge and increase the value of enterprise architecture. It will enable business users to discuss the architecture with us better.

What other advice do I have?

I rate MEGA HOPEX seven out of 10. It's too complex for users who lack experience with enterprise architecture. This is a tool for experts with advanced knowledge already. You need to know what you want to do it. It's better to start with another tool.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MEGA HOPEX
December 2024
Learn what your peers think about MEGA HOPEX. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer2260926 - PeerSpot reviewer
Digital Transformation Advisor at a transportation company with 10,001+ employees
Real User
Top 20
The product enables customization, but it is not user-friendly
Pros and Cons
  • "The ability to customize is valuable."
  • "The interface must be improved."

What is most valuable?

The ability to customize is valuable.

What needs improvement?

The interface must be improved. The tool is not user-friendly. We have to do a lot of workarounds to get a benefit out of it.

For how long have I used the solution?

I have been using the solution for around five years.

What do I think about the stability of the solution?

I rate the solution’s stability a seven out of ten.

What do I think about the scalability of the solution?

The solution is scalable, but it has some limitations. I rate the scalability a seven out of ten. We have ten users, including five dedicated users. The core team of five people uses the product daily. The others use it once a month.

Which solution did I use previously and why did I switch?

We use different solutions for different domains, but we are planning to migrate. We use ARIS for business process modeling.

How was the initial setup?

The initial setup is not difficult. It is easy to install and set up the workspace. The deployment took one week.

What about the implementation team?

The implementation was done through a reseller. We need only one technical resource to install and run the tool. However, we need a team of five people to make the product useful.

What's my experience with pricing, setup cost, and licensing?

The product has a high cost. I rate the pricing a nine out of ten. The solution costs us AED 450,000 yearly.

What other advice do I have?

I'm a digital transformation advisor. I sell consulting services to my customers. One of my customers uses MEGA HOPEX. The product needs a lot of customization and workaround. I would recommend the product to others. Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enterprise Architect at Roads & Transport Authority
Real User
Top 5
A solution for certificate price domain and enterprise reporting
Pros and Cons
  • "An advantage is its accessibility."
  • "The solution lacks additional models compared to other tools."

What is our primary use case?

The first use case pertains to the certificate price domain. Secondly, we use it for enterprise reporting. Governance is one of the key areas.

What needs improvement?

The solution lacks additional models compared to other tools.

For how long have I used the solution?

I have been using MEGA HOPEX for four years.

How was the initial setup?

Setting up MEGA HOPEX requires a substantial budget allocation to ensure its functionality and effectiveness.

What other advice do I have?

We are currently in the process of evaluating whether we should collaborate with MEGA or opt for another product. We are planning to utilize this tool for external purposes.

We are in the phase of avoiding redundancy and exploring its potential use cases. Primarily, we use it for business and application portfolio management, which is crucial for our operations. We're assessing our assets. We have another tool for asset management and are considering replacing it with MEGA.

We focus on transitioning towards a product-centric approach. Thus, all our business operations are aligned accordingly.

We can handle MEGA HOPEX. It's one of the best tools available. Another advantage is its accessibility; with MEGA HOPEX, We can use it anywhere. You can use BIN, PCE, Centograft, and more. MEGA HOPEX has its own proprietary standards that users must adhere to.

An additional model offers a constructive and guided approach to implementation. When dealing with an open-world scenario, convincing people can be challenging. Having a predefined model helps stakeholders understand the standards being followed. Alphabet or MEGA both fall under SysTrack. One of the best features of Abacus is the ability to select multiple models, which is essential when dealing with different business needs. It's important to recognize that one solution does not fit all requirements, so understanding how your specific requirements fit into the models is crucial.

I recommend MEGA HOPEX if the business context is straightforward and clear. Its stability depends on the audience you're interacting with and their technical or ER tool proficiency. If your audience isn’t tech-savvy, explaining MEGA HOPEX can be challenging.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
JorgeValdez - PeerSpot reviewer
Enterprise Architect at Banco Ripley Chile
Real User
Top 10
A simple and intuitive tool that provides more features than other tools in the market
Pros and Cons
  • "The tool is very simple and intuitive to use."
  • "The product must improve integration with other tools."

What is our primary use case?

The solution can be used to model customer journeys and business processes.

How has it helped my organization?

I use the solution for my customers to model banking products. I also model and define business capability.

What is most valuable?

The biggest value of the product is that we can use it to work in different industries like government, education, and banking. The tool is very simple and intuitive to use. It is easy to manage different layers within the solution.

What needs improvement?

The product must improve integration with other tools.

For how long have I used the solution?

I have been using the solution for almost seven years.

What do I think about the stability of the solution?

I rate the tool’s stability a seven out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a seven out of ten.

Which solution did I use previously and why did I switch?

I have worked with LeanIX. I switched to MEGA HOPEX because it has more features than other tools.

How was the initial setup?

The initial setup was moderately easy.

What about the implementation team?

I deploy the tool myself on-premise. I got help from the product’s technical support team to deploy it on the cloud.

What was our ROI?

MEGA HOPEX has produced a good ROI for our company.

What's my experience with pricing, setup cost, and licensing?

The tool is relatively expensive. However, it is worth the money for the features it provides.

What other advice do I have?

I recommend the solution 100%. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Zsolt Juhász - PeerSpot reviewer
Mega Product Manager at BPMS Tanácsadó Kft
Real User
Quick support, reliable, and helps generates objects
Pros and Cons
  • "The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way."
  • "MEGA HOPEX's initial setup could be easier. The newer version is better but they still need to improve the process. The deployment took approximately four to eight hours."

What is our primary use case?

We are using MEGA HOPEX for process modeling, such as modeling IT tasks.

 We have a private server and the client also has their own server. 

What is most valuable?

The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way.

For how long have I used the solution?

I have been using MEGA HOPEX for approximately four years.

What do I think about the stability of the solution?

MEGA HOPEX is stable.

What do I think about the scalability of the solution?

The scalability of MEGA HOPEX is good.

We have three users using this solution in my company.

How are customer service and support?

The support from MEGA HOPEX is good, they are quick to respond.

How was the initial setup?

MEGA HOPEX's initial setup could be easier. The newer version is better but they still need to improve the process. The deployment took approximately four to eight hours.

I rate the setup of MEGA HOPEX a four out of five.

What's my experience with pricing, setup cost, and licensing?

The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price.

What other advice do I have?

My advice to others is they should check the other solution because the price will be the most important for every company and the price of MEGA HOPEX is high. This is a disadvantage compared to other solutions. However, the solution works very well.

I rate MEGA HOPEX a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user482736 - PeerSpot reviewer
Director Enterprise Architecture at a healthcare company with 1,001-5,000 employees
Real User
The ability to have standardized reports around obsolescence and lifecycle management is the most valuable. The user experience needs to be more intuitive.

Valuable Features

The main module we use is ITPM. The ability to have standardized reports around obsolescence and lifecycle management is probably the most valuable.

We are trying to move to a more standardized approach regarding how we do lifecycle management and having the ability to generate the obsolescence report which says what applications are impacted by obsolete technologies on a rolling horizon is valuable so that we can actually do our business planning and manage technical data in a more organized manner then the way that we have been doing it today.

It shows you for all of the applications that are depending upon obsolete technology, what is the technology that is going obsolete and what is the application that is impacted. Essentially, it's a list view.

Improvements to My Organization

We are not using the entire platform, although we are licensed for a couple modules. The main one that we are using is ITPM. The other thing that I think we find useful outside of the obsolescence report is also having a more organized view of our applications and their technology dependencies. Matching it up with roadmaps related to technologies in a singular view. We had an application technology view that also becomes quite useful.

Room for Improvement

I think it has a lot to offer, but we have been focusing in on ITPM. I think we ourselves need to do a little bit more exploration of how we can benefit from some of the other modules.

Something that might be helpful is to have a little bit more of a curriculum-based engagement of MEGA where we are actually educated more on the bigger picture, not just the tool, but really what is the big picture that MEGA is trying to solve. What are the different pieces and how they fit together? I think that will help expose the power of MEGA to us to see how we can actually use it better. Kind of the Art of the Possible type of positioning.

From the capabilities perspective, the user experience is not the best. It needs to be a lot more easy to use, more intuitive.

It could also drive adoption. We are a pretty large organization with a lot of application and it's not all architects that are using this tool. There are people that are in peripheral organizations that we rely on to provide information and the user interface really needs to be simple and clean and be able to move from task to task very efficiently. The feedback we have gotten so far has not been that. It's been, it's hard to navigate. It's not intuitive. It takes time to do multiple updates in a sitting.

What that means today is that people export data out of MEGA, manage an Excel spreadsheet and then do vault uploads and it kind of defeats the purpose of having a tool like this.


Use of Solution

18 months. We are getting to the first real use of it with our business planning for next year and kind of starting now.

Scalability Issues

We have had challenges with scale. We had to refactor the way that we organize the data due to that scaling issue. Originally, we had brought in every application landscape as an individual application and if the reports were timing out and we were not able to get a performance response. In fact, our users were complaining as well. We have refactored so that applications are really more of our business service construct that are grouping multiple landscapes which are becoming software installations. It's working a little bit better, but we still have struggles with some reports that are large or go out to large data sets that the system sent tends to time out. In fact, we had to put automated timers to terminate tasks that are taking too long just because it becomes ineffective. These jobs are in the background that cause other problems. Performance and scale has been an issue.

If you have an interactive application, people don't expect it to be taking hours. People expect responses within minutes. When they're sitting there for 10, 15, 20 minutes and there is nothing back, something is obviously not done right whether the architecture behind the scenes is not done right or the way it fans out to compute is not done right, something is not right. We've had performance issues and continue to struggle with it. Another example is when we do these reports, as I mentioned, obsolescence, really have to do with volume.

You have to do it on a portfolio by portfolio basis. You need to go to the top level and say, "Run this obsolescence report for everything in my environment." Then we have to say, "Do it for a subset of the data set just because of performance."


Customer Service and Technical Support

My team actually runs the platform, I don't really deal with technical support themselves, but I do get feedback. Yes, they have used technical support. It's kind of a mixed bag. Sometimes we have gotten good results, but other times it hasn't been what we would hope for.

Generally we do engage them as well as professional services. In fact, we've probably been engaging professional services a lot more than we need to. That's a different issue.

Other Solutions Considered

We got an introduction to MEGA from a smaller group within our company. The conversation with the person that was already using it was essentially focused on how much customization were they doing.

At the time they told me it had unlimited customization and that is kind of what drove me to say we are going to adopt MEGA for the Enterprise, but truth be told, since we have adopted it, we are actually doing a lot more customization than I would have hoped for. The out-of-the-box capabilities don't really align with the broader vision. Hence, we are spending a lot of time with pro services.

When they did the assessment I think they looked at Alfabet and a couple of others.

Other Advice

Be very clear on what you need because MEGA has a lot to offer and if you are really going to be able to take advantage of MEGA's portfolio, then you should consider it. Be ready for the journey we went through which took 18 months to get to where we are at.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Jorge Esmeral - PeerSpot reviewer
Senior architecture professional at Promigas SA ESP
Real User
Top 10
Efficient system integration enhances enterprise risk management
Pros and Cons
  • "MEGA HOPEX helps me to see the benefits of different solutions in terms of the entire ecosystem I have, by providing different integrations and overseeing the entire system."
  • "There is still room for improvement in MEGA HOPEX in my field of work. Some aspects are not working efficiently."

What is our primary use case?

I use MEGA HOPEX for enterprise architecture and risk management.

How has it helped my organization?

MEGA HOPEX helps me to see the benefits of different solutions in terms of the entire ecosystem I have, by providing different integrations and overseeing the entire system.

What is most valuable?

MEGA HOPEX integrates different systems well and helps in overseeing everything.

What needs improvement?

There is still room for improvement in MEGA HOPEX in my field of work. Some aspects are not working efficiently.

What do I think about the scalability of the solution?

Scalability is generally good, but it may pose challenges.

How are customer service and support?

Customer service is rated as very good with a score of ten out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

The return on investment is good. However, there isn't any specific metrics mentioned.

What's my experience with pricing, setup cost, and licensing?

MEGA HOPEX is perceived as somewhat expensive.

What other advice do I have?

I would rate MEGA HOPEX a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free MEGA HOPEX Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free MEGA HOPEX Report and get advice and tips from experienced pros sharing their opinions.