We performed a comparison between MEGA HOPEX and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The initial setup was straightforward. With configuration, customizing or prepping the data and deployment, it took about one year to set up. We only needed two people to deploy and maintain the solution: one business architect and someone who specializes in customization and operations."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
"The support experience in Latin America is great."
"The most valuable parts of this solution are the richness of its features and its easy interface."
"An advantage is its accessibility."
"It is very interactive."
"The platform is stable."
"SAP Signavio Process Manager is very responsive."
"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."
"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."
"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
"The collaboration function in the project views is valuable because people can comment on the processes and we can respond."
"It is highly user-friendly and easy to use, even for those who are not familiar with product modeling."
"It's easy and fast. It's very quick to work with process teams in terms of improving processes. You just have to send them a URL and to have a process in front of them. I don't use all of the possibilities we have in Signavio. This has made it easier for people to adopt, because when we scrambled the process team together and started a process of improvement, it improved their process. They are much more involved than they had been earlier, and they can also use Signavio to make smaller improvements in the process for themselves. There are many more interactions between the process teams and Signavio than in our previous solution, where you had to hire in a professional process modeler. It's been a great improvement."
"The Signavio tool is very easy to use and it is one of the reasons why I like it."
"The training materials and learning process need improvement."
"The tool's UI should be more user-friendly."
"The solution is quite expensive."
"I cannot recall coming across any missing features."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"MEGA HOPEX's initial setup could be easier. The newer version is better but they still need to improve the process. The deployment took approximately four to eight hours."
"The product must improve integration with other tools."
"We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."
"One of the most important points in Signavio that would be a great change would be the management of variants of the process."
"The user administration, the user-group administration, and the license models need improvement."
"The performance metrics appearing in the collaboration hub needs to be improved."
"I would like to see more integration with the process manager in terms of the workflow accelerator."
"I would like to have the option to select the color of items and subgroups in the glossary because right now it is fixed."
"From what I have experienced when I worked with a process team, we would like to work with dummy process diagrams. Right now, I don't know if I would set up a process as a dummy, since it very often gets mixed up with diagrams in production. There are many process diagrams linked to the production environment. I would like to have some kind of sandbox to work with. That would be very good. I don't even know if they already have it, but I would certainly like that."
"SAP Signavio Process Manager's UI is not user-friendly. Its pricing is also high."
MEGA HOPEX is ranked 8th in Business Process Design with 37 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 58 reviews. MEGA HOPEX is rated 7.8, while SAP Signavio Process Manager is rated 8.2. The top reviewer of MEGA HOPEX writes "Interactive with good functionality and helps with productivity". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and iServer, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS. See our MEGA HOPEX vs. SAP Signavio Process Manager report.
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