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Hazel Zuñiga Rojas - PeerSpot reviewer
Administrative Assistant at Tecapro
Real User
Great for SSO, works across deployments, and increases efficiencies
Pros and Cons
  • "It has given us the ability to be able to establish single sign-on identities in which we can establish credentials no matter where we are, whether it is on-premises or in the cloud, in a hybrid cloud, or in an additional connection from another cloud where we share equipment or host."
  • "I want to see new functionalities for the active directory."

What is our primary use case?

We had the need to integrate the solution that we had on-premise and the email-based identities, so we looked for a solution from the same provider that could establish us and provide a synchronized identity (what we know today as SSO) in our resources and thus be able to log in with the same identities we had on-premise and in the cloud. 

We wanted to take advantage of that synchronized identity quickly, simply, and safely. It was important to understand that users today want to have a single password for all resources, be they applications, or devices, in order to help them so that they are not constantly learning different credentials and can thus be faster and more efficient when establishing a single login.

How has it helped my organization?

It has given us the ability to be able to establish single sign-on identities in which we can establish credentials no matter where we are, whether it is on-premises or in the cloud, in a hybrid cloud, or in an additional connection from another cloud where we share equipment or host. 

Additionally, we enabled more protection functions so that it is well protected even though it is a single credential for each environment and established for any environment it could be safely protected.

What is most valuable?

Its most outstanding feature is the ability to integrate, segment, establish, add and configure an identity for multiple domains in different regions, locations, or types of clouds. It is one of the hybrid solutions that can be used the most to establish an entity configuration in multiple environments. It is a tool that has given us the ability to establish identity security issues to share and perimeter segment the security of an organization, a domain, and multiple clouds in a fast, simple, and well-established way, which has allowed us to be more efficient.

What needs improvement?

I want to see new functionalities for the active directory. I would like to be able to establish that when you log into computers locally, it is installed on a laptop and you can enable the MFA feature that is currently not available for local computers or Windows on-or off-premise - thus being one of the characteristics that can give greater added value to information security issues. 

If this feature was available on computers, it would help us in the future to avoid security breaches, information loss, or data backup vulnerabilities. In many cases, this could generate a complication. However, we always want to innovate, and the Innovation part is always to ensure that any place, device, or management that we are going to establish at the computational level is 100% secure.

Buyer's Guide
Microsoft Entra ID
January 2025
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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For how long have I used the solution?

We've used the solution for one year and two months.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of IT at a non-profit with 51-200 employees
Real User
It is stable and allows us to see and control PCs and mobile devices
Pros and Cons
  • "The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs."
  • "The only issue with Azure AD is that it doesn't have control over the wifi network. You have to do something more to have a secure wifi network. To have it working, you need an active directory server on-premises to take care of the networks."

What is our primary use case?

We use it to have better security and better control over PCs and clients.

What is most valuable?

The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs.

What needs improvement?

The only issue with Azure AD is that it doesn't have control over the wifi network. You have to do something more to have a secure wifi network. To have it working, you need an active directory server on-premises to take care of the networks.

For how long have I used the solution?

I have been using Microsoft products for a really long time. I have been using cloud solutions for a couple of years.

What do I think about the stability of the solution?

It is stable and working for us.

How are customer service and technical support?

They don't give support to the end users in Sweden. We always have to go to a reseller, which is a bad thing.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We didn't do it ourselves. A company did it for us.

What's my experience with pricing, setup cost, and licensing?

We are a non-profit organization, so we get good prices from Microsoft for their products. It is working well, but it could be cheaper. For the type of organization we are, it would be good if they could give a little bit more and be more generous like Google, which has completely free services. Microsoft has free versions or web services called Office 365 E1, which is free for use, but we want to have it with more qualified clients.

What other advice do I have?

I would advise getting some help from professionals to implement it. You have to implement it in a very planned way with a very detailed roadmap.

I would rate Microsoft Azure Active Directory Premium an eight out of ten. It is quite good, and we are quite pleased with this solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Entra ID
January 2025
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Senior IT Manager at a pharma/biotech company with 1-10 employees
Real User
Top 20Leaderboard
Stable, easy to set up, and useful for people who travel a lot
Pros and Cons
  • "It has been stable, and we haven't had any issues since we started to use it."
  • "Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications."

What is our primary use case?

We use Microsoft Authenticator as well as Microsoft SMS Authenticator. Normally, we enable MFA for all users who have email access and application access. Users can choose which authenticator they want to use. Based on their convenience, they enable Microsoft Authenticator or Microsoft SMS Authenticator. Almost 80% to 90% of users use Microsoft SMS Authenticator. Users who travel a lot choose Microsoft Authenticator. 

We are using the latest version. It is updated by default, and we don't have to update the application. It is also automatically updated on mobile.

What is most valuable?

It has been stable, and we haven't had any issues since we started to use it. 

What needs improvement?

Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications.

For how long have I used the solution?

I have been using this solution for the last two years.

What do I think about the stability of the solution?

It is stable.

How are customer service and technical support?

We didn't have any issues or concerns. Therefore, we have never raised a ticket for Microsoft Authenticator.

How was the initial setup?

The initial setup is very easy. You have to enable MFA on the portal for a user, and you have to put the user's phone number. The user can then log in with Azure ID. The user is redirected to the second level of code authenticator and receives an SMS on the mobile. The user needs to enter the OTP.

What's my experience with pricing, setup cost, and licensing?

It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it.

What other advice do I have?

We will keep using Microsoft Authenticator as a secondary solution. We prefer Microsoft SMS Authenticator over Microsoft Authenticator. 

I would recommend this solution to others. I would rate Microsoft Authenticator a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2315517 - PeerSpot reviewer
Director of Application at a university with 501-1,000 employees
Real User
Top 20
Helps to manage user policies and group management
Pros and Cons
  • "The tool's most valuable feature is auto logs. It helps with user activity and monitoring. It also assists us with GLBA policies and procedures. Microsoft Entra ID gives a 360 view of what the user has access to, what applications are available to them, when they are logging in and out, etc. It makes knowing what is happening to our tenants incredibly powerful."
  • "I want to be able to identify the audiences effectively and manage them."

What is our primary use case?

I use the product for user policy and group management. 

What is most valuable?

The tool's most valuable feature is auto logs. It helps with user activity and monitoring. It also assists us with GLBA policies and procedures. Microsoft Entra ID gives a 360 view of what the user has access to, what applications are available to them, when they are logging in and out, etc. It makes knowing what is happening to our tenants incredibly powerful. 

What needs improvement?

I want to be able to identify the audiences effectively and manage them. 

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

I rate Microsoft Entra ID's scalability a ten out of ten. 

How are customer service and support?

The tool's support is very responsive. 

How would you rate customer service and support?

Positive

What was our ROI?

We have seen ROI with the tool's use. 

What's my experience with pricing, setup cost, and licensing?

Microsoft Entra ID's pricing is reasonable. 

What other advice do I have?

Microsoft Entra ID is very transparent and easy to access. It is easy to understand, but you shouldn't get lost in the updates. 

The product has helped our IT administrators save time. We will be onboarding the HR team soon. 

My company is loyal to Microsoft products because of its consistency and flexibility. 

I rate the product a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1165992 - PeerSpot reviewer
Powershell IT Admin Cert at a tech services company with 10,001+ employees
Real User
Can authenticate offshore resources and easily replicate a website globally
Pros and Cons
  • "If you want to replicate a website at the frontend in Azure, it's very easy to do it globally."
  • "It doesn't function the same way as an Active Directory inside of an infrastructure, that is, a physical infrastructure. In the cloud, it is all flat. That's one of the disadvantages."

What is our primary use case?

Containerization is mainly what I've been dealing with lately. I've been trying to provide solutions with Active Directory and cloud resolutions so that Edge services can communicate properly to the main data centers.

We use Active Directory for global authentication.

What is most valuable?

The advantage of Azure Active Directory is that it's a cloud environment, so just about anybody can get to it. As long as you can get to the cloud, you can get to the internet. You can authenticate offshore resources to client services, which is what my present company does. That kind of authentication is much more advantageous as an Active Directory solution.

If you want to replicate a website at the frontend in Azure, it's very easy to do it globally.

As soon as you authenticate to the web storage, where you hit the frontend, then you can redirect to whatever resources locally that are duplicated.

What needs improvement?

It doesn't function the same way as Active Directory inside of a physical infrastructure. Even VMware Active Directory doesn't function the same way in the cloud. Cloud is all flat. That's one of the disadvantages. You can authenticate through Active Directory through Federated Services, but it's mainly like an IIS web frontend and bulk storage.

It's all record based.

For how long have I used the solution?

I've dealt with Azure Active Directory for about three years.

It is a cloud solution.

What do I think about the stability of the solution?

Stability-wise, it is much more secure and stable than AWS. Oddly enough, a lot of people think that AWS has many more regions and sites. It's actually not true. Azure has far more. There's a good reason why the government jumped right on Azure and uses it for their internal resources.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

Microsoft technical support is very responsive. If you buy the enterprise package, then when you call them, they will jump right in and help you out.

When one of our clients had a ransomware outbreak, Microsoft helped them solve quite a lot and helped them get up and running.

How was the initial setup?

The initial setup is very straightforward. Microsoft is very good about helping you get things set up, and they're very responsive.

Which other solutions did I evaluate?

We evaluated AWS AD. AWS support will provide bits and pieces, but Microsoft will jump in and help out. Of course, you have to pay the price for the corporate support, but who wouldn't want that, especially when your whole environment is a Microsoft environment.

What other advice do I have?

It works really well, and I would rate it at nine on a scale from one to ten. You need good training, and Microsoft will provide that for free as part of their package.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Director General
Real User
The most important feature is the factor identification.
Pros and Cons
  • "The most valuable feature is the factor identification. I find that it is natural integration, and it is just a natural step. I do not need to do anything else."
  • "I think there is room for improvement with actually discussing, and advertising Microsoft as a an authenticator. Many people just get confused and use Google, and I think if Microsoft would make more of an effort to penetrate the market, that would be key."

What is our primary use case?

We primarily use this solution for tracking authentication.

How has it helped my organization?

The quantum we are using is probably the authentication The security-based factor of authentication.

What is most valuable?

The most valuable feature is the factor identification. I find that it is natural integration, and it is just a natural step. I do not need to do anything else.

What needs improvement?

I think there is room for improvement with actually discussing, and advertising Microsoft as a an authenticator. Many people just get confused and use Google. It's weird because it's exactly the same way that it works. But it's there, it's definite region to start the people is more used to use their the Google authenticator instead of the Microsoft authentication. I think if Microsoft would make more of an effort to penetrate the market, that would be key.

In addition, it would be nice to have a biometric authentication like voice ID, or any of your medical ID. This would be a nice additional feature for Azure to have.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We experienced the aset surge that happened a month or so ago. There was a storm that broke one of the data centers in south-central. The functionality of active directive for Microsoft support was in shortage.  It took a day to return back to functional use.

What do I think about the scalability of the solution?

The solution is scalable for our needs.

How are customer service and technical support?

I have not needed to request technical support. All of the Microsoft guides are really good and are very helpful.

Which solution did I use previously and why did I switch?

I know more about Microsoft than any other technology, that's why I didn't look for any other competitors.

How was the initial setup?

It was a very straightforward initial setup. To be honest, we are a pretty small company so for us it's one portal and everything is there. It's not that complicated.

What other advice do I have?

I like it, I love it and it works fine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Smooth, easy to use, and easy to set up
Pros and Cons
  • "The performance is good."
  • "We would like to see more system updates."

What is our primary use case?

We are using the solution primarily for demo purposes. We use active data cases from Microsoft. You can run different kinds of virtual machines and different kinds of services. We're currently using it in production.

What is most valuable?

It's very smooth and very easy to use. 

The performance is good. 

The product is stable.

It's quite scalable.

The initial setup is not complex.

What needs improvement?

We would like to see more system updates. They should happen more frequently.

For how long have I used the solution?

I've used the solution for a while. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution can scale if you need it to.

About350 people use the solution in our organization.

How are customer service and support?

Their support is not great when you are using cloud solutions, however, when you are using cloud solutions, it's very smooth and very effective. We haven't had any issues. 

Which solution did I use previously and why did I switch?

I'm not sure if a different solution was used previously.

How was the initial setup?

The installation was not complex. It was pretty simple and pretty straightforward.

The deployment is pretty fast. It takes ten minutes, at a maximum, to set up.

You only need one person for deployment and maintenance. 

What about the implementation team?

I didn't need the help of any third-party integrator or consultant. I was able to handle it myself. 

What's my experience with pricing, setup cost, and licensing?

The solution is pretty affordable. Sometimes you can get a Microsoft voucher to get some sort of discount.

What other advice do I have?

I'd rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NASSER ALY - PeerSpot reviewer
Computer Chief Specialist Engineer at a university with 1,001-5,000 employees
Real User
Cloud accessible, overall functions well, and simple deployment
Pros and Cons
  • "Overall the solution functions very well, such as the ability to access it from the cloud."

    What is our primary use case?

    The solution is being used at Kuwait University for different things, such as email systems.

    What is most valuable?

    Overall the solution functions very well, such as the ability to access it from the cloud.

    For how long have I used the solution?

    I have been using Azure Active Directory for approximately eight years.

    What do I think about the stability of the solution?

    The stability of Azure Active Directory is good.

    What do I think about the scalability of the solution?

    Azure Active Directory has been scalable.

    How are customer service and support?

    If we have any problems we contact the local reseller, and if we need to contact Microsoft, we do it directly.

    Which solution did I use previously and why did I switch?

    We were previously using Microsoft Active Directory which was not on the cloud. Having Azure Active Directory on the cloud is a benefit.

    How was the initial setup?

    The initial setup is simple. There is not a need to do any installation or configuration, you only make a subscription and you run it.

    What's my experience with pricing, setup cost, and licensing?

    There is a subscription model that is used for Azure Active Directory.

    The subscription should be categorized by business size. For example, small companies should have a discounted price, this would help small companies and the organization to be automated.

    What other advice do I have?

    I recommend this solution to others.

    I rate Azure Active Directory a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.