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reviewer948819 - PeerSpot reviewer
Systems and Networks Engineer at a insurance company with 1,001-5,000 employees
Real User
Scalable with good technical support and a simple setup process
Pros and Cons
  • "The scalability is quite good."
  • "The dashboard and interface could be better. It would be ideal if it was easier to use."

What is most valuable?

The scalability is quite good.

It's a very necessary product in today's technological landscape. 

What needs improvement?

I can't speak to many aspects of the solution that need improvement.

The dashboard and interface could be better. It would be ideal if it was easier to use.

For how long have I used the solution?

I've been dealing with the solution for four years.

What do I think about the stability of the solution?

I have found the solution to be very stable. 

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What do I think about the scalability of the solution?

The solution is extremely scalable. 

How are customer service and support?

I have had a few experiences with technical support from Microsoft. It's a very interesting support that they provide. We work closely with them, and, when we do work together, it's better.

Which solution did I use previously and why did I switch?

Before choosing this solution, we did not use any other product.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

I handled the implementation myself. 

What other advice do I have?

We are a Microsoft partner.

Overall, it's a very interesting product.

I'd rate it at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Coordinator at Zignet
Real User
Stable, easy installation, and effective user management
Pros and Cons
  • "With Azure Active Directory we were able to manage with different options the access for different users."
  • "The solution was difficult to scale because the group's configuration was complex. I would rate the scalability level of Azure Active Directory a five out of ten."

What is our primary use case?

Azure Active Directory is an identity and access management service.

What is most valuable?

With Azure Active Directory we were able to manage with different options the access for different users.

For how long have I used the solution?

I have been using Azure Active Directory within the past 16 months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution was difficult to scale because the group's configuration was complex.

I would rate the scalability level of Azure Active Directory a five out of ten.

How are customer service and technical support?

We have not needed to contact support.

How was the initial setup?

The implementation was easy and took approximately three hours.

What about the implementation team?

We used three people to do the implementation of the solution and our analyst was in charge of the maintenance. 

What's my experience with pricing, setup cost, and licensing?

The price of the solution was reasonable.

What other advice do I have?

I rate Azure Active Directory a nine out of ten.

We had five people using the solution in my organization.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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SeniorTe5a6e - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 51-200 employees
Consultant
In terms of security, we have been using the B2B/B2C hybrid integration with the certificate authentication.
Pros and Cons
  • "We have not had any formal issues with scalability."
  • "It is pretty good in terms of stability."
  • "I primarily use this solution for hybrid deployment, security, securing resources and for integration purposes. In terms of security, we have been using the B2B/B2C hybrid integration with the certificate authentication."
  • "There are issues using it with ADFS."

What is our primary use case?

I primarily use this solution for hybrid deployment, security, securing resources and for integration purposes. In terms of security, we have been using the B2B/B2C hybrid integration with the certificate authentication.

How has it helped my organization?

From a practice point of view, of storing secrets internally on Azure AD, we use the certificate when we can.

I would advise to allow an ex-client user to change their password. At present, you can only change your password externally if your password is still valid. If your password is expired, you cannot actually do it through Azure AD.

What is most valuable?

Most of the time, this product is doing purpose-built solutions. Some people on my team like the multi-step authentication. Others like the fact that it secures their resources externally.

What needs improvement?

We found the ADFS being a redundant part of the solution. But, it was removed. The licensing is a bit confusing if you are not going into the premium model.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is pretty good in terms of stability. I have not had any issues. It has not crashed.

What do I think about the scalability of the solution?

In terms of scalability, we have not had any formal issues or outages from the solution. We are currently using it for 100 users. But, our clients are also using it, and I think we have at least several thousand clients using it.

How was the initial setup?

The initial setup was straightforward. It has been improving a lot in the past couple of years. Yes, it is a lot easier now than when I first started working with this solution. 

I would estimate that the initial setup would probably take a team a week to set up.

What other advice do I have?

When implementing for one client, where they had ADFS turned on, we could not ID enough ADFS and when there was no internet connection. This was a Catch-22 for us, and very frustrating. I would advise new users to use Azure over the ADFS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure and Cloud Principle Specialist at a tech services company with 1,001-5,000 employees
Real User
Integrates well with Microsoft products but configuring third-party solutions can be difficult
Pros and Cons
  • "Multi-factor authentication really secures our environments and gives us the flexibility to use location-based policies. Azure AD also gives us a lot of flexibility in our scope of integration."
  • "I would like it to be easier to integrate third-party applications."

What is our primary use case?

We use Azure AD for sign-on security as well as for our customers' Microsoft 365 solutions. We help migrate our customers from the traditional Active Directory, and to use Exchange Online and Microsoft Teams. We use Azure AD to secure their login processes with multi-factor authentication. In some specific cases, where there are specific applications, databases, or Active Directory login information about users, we integrate Azure AD with those elements.

What is most valuable?

Multi-factor authentication really secures our environments and gives us the flexibility to use location-based policies. Azure AD also gives us a lot of flexibility in our scope of integration.

It's easy to configure Microsoft products with Azure AD. It is almost an instant integration. In hybrid installations it is a bit more complex to configure, but not that much. In short, it is good for most Microsoft customers and the products they use.

What needs improvement?

Some of the features related to authentication could be made clearer. In my last organization, I tried to integrate a third-party education solution with Azure AD, but it was a bit difficult to configure. I would like it to be easier to integrate third-party applications.

For how long have I used the solution?

I have been using Azure AD for three or four years.

What do I think about the stability of the solution?

It's a stable product. I haven't encountered any problems or bugs.

What do I think about the scalability of the solution?

The solution is very scalable.

How was the initial setup?

In general, there is no problem in configuring Azure AD. It's not hard. But, as I said, configuring third-party, open-source applications with it is a little bit difficult.

We usually set aside one day to configure Azure AD for new organizations. In general, it takes one person to maintain it, perhaps two in some cases.

What other advice do I have?

We have faced a few little problems in our customers' hybrid environments. Backing up the ADFS (Active Directory Federation Services) is very important, but some of our customers didn't do so and they lost their ADFS proxy servers. That is one of the important lessons I have learned. In those cases we had to reconfigure almost everything. It's simple to back up ADFS, so I would advise doing so.

But from the user's point of view, we've faced no problems. It works well.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1404414 - PeerSpot reviewer
IT Functional Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Scalable, reliable, and easy to use
Pros and Cons
  • "Azure Active Directory has been very useful for our company, it is not difficult to use."
  • "Azure Active Directory could improve the two-factor authentication."

What is our primary use case?

We are using Azure Active Directory in our company at a group level.

What is most valuable?

Azure Active Directory has been very useful for our company, it is not difficult to use.

What needs improvement?

Azure Active Directory could improve the two-factor authentication.

For how long have I used the solution?

I have been using Azure Active Directory for approximately four years.

What do I think about the stability of the solution?

The stability of Azure Active Directory is good.

What do I think about the scalability of the solution?

Azure Active Directory is scalable.

We have approximately 1,000 users using this solution. Not everyone is using Azure Active Directory but the ones involved in the cloud are.

How are customer service and support?

I have not used technical support.

How was the initial setup?

The initial setup was very easy for Azure Active Directory.

What other advice do I have?

My advice to others is if they're going to move to the Azure Cloud Platform, this could be a highly valuable add-on, in order to take care of authentication matters in general. It's a very useful tool and not difficult to use.

I rate Azure Active Directory an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1781802 - PeerSpot reviewer
Infrastructure Manager at a consumer goods company with 51-200 employees
Real User
Improved stability and straightforward to set up but licensing is confusing
Pros and Cons
  • "Azure is the leading market solution because of its history, features, and maturity."
  • "The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution."

What is our primary use case?

My main use is for directory services, including identity access, management policies, access control, authentication features, and endpoint management.

What needs improvement?

The licensing model makes it difficult to understand the real cost of the solution, especially because it changes all the time.  

For how long have I used the solution?

I have fifteen years of experience with Active Directory.

What do I think about the stability of the solution?

The stability has improved from a couple of years ago. From time to time, there are service interruptions, but they're not a problem.

What do I think about the scalability of the solution?

This solution is easily scalable.

How are customer service and support?

The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution. Google Workspace's support is stronger - it's fast and easy, and they go the extra mile without asking.

How was the initial setup?

Active Directory is straightforward to set up.

What other advice do I have?

Azure is the leading market solution because of its history, features, and maturity. I'd rate this solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1684548 - PeerSpot reviewer
Advisor at a tech services company with 201-500 employees
Real User
Plenty of useful features, highly stable, responsive support
Pros and Cons
  • "All of the features are amazing, such as identity governance and privileged identity management."
  • "Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For example, an HR solution, which is built on-premise or, in general, better on-premise capable solutions."

What is our primary use case?

I have been using Azure Active Directory mainly for access management, identity governance, access reviews, and patent management.

What is most valuable?

All of the features are amazing, such as identity governance and privileged identity management.

What needs improvement?

Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For example, an HR solution, which is built on-premise or, in general, better on-premise capable solutions.

For how long have I used the solution?

I have been using Azure Active Directory for approximately four years.

What do I think about the stability of the solution?

Azure Active Directory is highly stable.

What do I think about the scalability of the solution?

I have found Azure Active Directory to be scalable.

How are customer service and support?

Every time I open a support case or support ticket, the response is very quick. They have been able to have a resolution to the issues I have had in a timely manner.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The E5 plan we are using contains the premium plans for Azure Active Directory. We are not paying only for the Azure Active Directory Premium licenses. We have it already included within our E5 plan.

What other advice do I have?

I would recommend Azure Active Directory to others. it is integrated with all Microsoft platforms. It has a lot of useful features that can help security IT administrators.

I rate Azure Active Directory a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Associate Technical Lead at SoftwareONE
Vendor
Top 20
Useful user account replication, many available features, and great support
Pros and Cons
  • "The solution has a variety of tools. Two of the most valuable features are the ability to create users and to replicate the user account from on-premise to the cloud."
  • "The solution could be improved when it comes to monitoring and logging as these are the most critical areas in case something was to go wrong."

What is our primary use case?

The primary use case of the solution is for application security and user access management.

How has it helped my organization?

Azure Active Directory has improved our organization because it is one of the key components and is being used by almost most companies for identifying and access management on the cloud or on-premise infrastructure.

What is most valuable?

The solution has a variety of tools. Two of the most valuable features are the ability to create users and to replicate the user account from on-premise to the cloud. 

What needs improvement?

The solution could be improved when it comes to monitoring and logging as these are the most critical areas in case something was to go wrong.

Additionally, the available zones should be in all regions, such as in AWS, they have higher availability in all regions.

For how long have I used the solution?

I have been using Azure Active Directory for approximately ten years. 

What do I think about the stability of the solution?

I find the stability of the solution to be very good. The solution has improved a lot in this area.

What do I think about the scalability of the solution?

The solution is very scalable and is easy to scale.

How are customer service and technical support?

The technical support is great. 

Which solution did I use previously and why did I switch?

I have previously used Amazon Load Balancer and AWS. 

How was the initial setup?

The initial setup of the solution is very easy.  

What other advice do I have?

I rate Azure Active Directory a ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
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Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.