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Assistant General Manager at ELEVATE Solutions Limited
Real User
Reasonably priced and scalable with a nice user interface
Pros and Cons
  • "The technical support is pretty good."
  • "The monitoring dashboard could be a bit better."

What is our primary use case?

We use this and Microsoft Intune. Azure Active Directory is an identity solution and a mandatory requirement. Without Azure Active Directory, Intune would not work.

What is most valuable?

Within Azure Active Directory, the single sign-on feature is the best aspect. Right now, the world is moving to the cloud. Nowadays, every vendor is developing their cloud. With this, I can have a single sign-on and move around from place to place easily.

The technical support is pretty good.

The initial setup is pretty straightforward. 

I have found the solution to be stable so far.

The scalability potential is good. 

The pricing of the product is reasonable. 

The interface, in general, looks okay. 

The solution has built-in backup capabilities. 

What needs improvement?

So far, the solution has worked well for us. there are no missing features. 

The monitoring dashboard could be a bit better.

What do I think about the stability of the solution?

The solution is stable. the performance and reliability are good. There aren't issues with bugs or glitches. It doesn't crash or freeze. 

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What do I think about the scalability of the solution?

You can scale this solution if you need to. It's not a problem. 

How are customer service and support?

We haven't dealt much with technical support, as we haven't really needed it, however, if we did need assistance, they have been helpful. Overall, it's been a positive experience. 

How was the initial setup?

The initial setup is very, very easy. It's not complex or difficult at all.

What's my experience with pricing, setup cost, and licensing?

There are multiple options for pricing. One is standalone. Another is within a package. If we consider an F1 package, I'm getting Azure Active Directory, Intune, and Microsoft Information Protection. If I'm taking the Azure Active Directory virtual feature under the plan, under the package, it's affordable. They offer a very good price.

What other advice do I have?

I would rate the solution at a perfect ten out of ten overall. It's the best product. I'm really happy with it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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reviewer1724676 - PeerSpot reviewer
Sr. Cloud Engineer at a tech services company with 1,001-5,000 employees
Real User
Great out of the box authentication flows, provides minimal security leakage, and is quite stable
Pros and Cons
  • "The scalability capabilities are quite high."
  • "Azure AD provides two types of features. One is Azure AD Excel and is already B2C. Out of both versions, Azure B2C requires some improvement, in terms of user management and role management, et cetera."

What is our primary use case?

There were a couple of use cases I've dealt with. In one scenario, I had to import on-premise users to my Azure AD. We had a couple of mobile applications where we were using the authentication feature from Azure AD. 

We needed to create a new infrastructure for one of the clients and everything had to be taken care of by the Azure infrastructure. In that case, we used Azure AD for all kinds of user management tasks, as well as authentication.

How has it helped my organization?

We simply use Azure AD and everything is taken care of instantly. You need not worry about user management. Everything is taken care of by Azure AD itself. You just simply have it in your application and everything is done out-of-the-box.

What is most valuable?

Azure AD, overall, is quite good for securing your applications as well as the infrastructure. 

I like that they provide most of the authentication flows out-of-the-box, so you do not need to do anything specific to tackle any authentication flows.

Azure AD has affected our organization's security positively. In terms of the application, it's quite good. There was very minimal leakage. We had a single instance and that user was already compromised. Otherwise, it's quite good.

What needs improvement?

Azure AD provides two types of features. One is Azure AD Excel and is already B2C. Out of both versions, Azure B2C requires some improvement, in terms of user management and role management, et cetera.

For how long have I used the solution?

I've used the solution for approximately one to one-and-a-half years.

What do I think about the stability of the solution?

The stability is quite high - if we are talking about Azure AD and not Azure AD B2C.

What do I think about the scalability of the solution?

The scalability capabilities are quite high. We have somewhere around 5 million users, and it was doing quite well even with that number.

How are customer service and support?

I haven't interacted much with technical support, however, during one of the instances where we required some help, which was not related to the Azure AD, they provided us quite good support.

Which solution did I use previously and why did I switch?

I have tried one competitor, IdentityServer. It is basically an open-source solution. In terms of comparison, Azure AD is quite solid. When it comes to IdentityServer, you need to manage everything on your own. You need to host everything and you have to take care of the whole application life cycle with that identity cycle. In the case of Azure AD it's an almost managed service.

How was the initial setup?

I found the initial setup process quite straightforward.

In terms of implementation, Microsoft provides very good documentation of how to kick off Azure AD. You just need to follow those instructions and it will be done in a couple of clicks.

What's my experience with pricing, setup cost, and licensing?

They do have a tier of service that is free that supports many people. You can also purchase a license and costs can be reduced on the Microsoft side.

What other advice do I have?

My previous organization has a very close relationship with Microsoft.

I would advise users to go with Azure AD, if possible, and to try to avoid the B2C version at the moment, as quite a few good features are already in the preview. Once those preview features are done, you can go with the B2C version. 

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Associate Technical Lead at SoftwareONE
Vendor
Top 20
Useful user account replication, many available features, and great support
Pros and Cons
  • "The solution has a variety of tools. Two of the most valuable features are the ability to create users and to replicate the user account from on-premise to the cloud."
  • "The solution could be improved when it comes to monitoring and logging as these are the most critical areas in case something was to go wrong."

What is our primary use case?

The primary use case of the solution is for application security and user access management.

How has it helped my organization?

Azure Active Directory has improved our organization because it is one of the key components and is being used by almost most companies for identifying and access management on the cloud or on-premise infrastructure.

What is most valuable?

The solution has a variety of tools. Two of the most valuable features are the ability to create users and to replicate the user account from on-premise to the cloud. 

What needs improvement?

The solution could be improved when it comes to monitoring and logging as these are the most critical areas in case something was to go wrong.

Additionally, the available zones should be in all regions, such as in AWS, they have higher availability in all regions.

For how long have I used the solution?

I have been using Azure Active Directory for approximately ten years. 

What do I think about the stability of the solution?

I find the stability of the solution to be very good. The solution has improved a lot in this area.

What do I think about the scalability of the solution?

The solution is very scalable and is easy to scale.

How are customer service and technical support?

The technical support is great. 

Which solution did I use previously and why did I switch?

I have previously used Amazon Load Balancer and AWS. 

How was the initial setup?

The initial setup of the solution is very easy.  

What other advice do I have?

I rate Azure Active Directory a ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Service Delivery Manager Cloud & Infrastructure Solutions at Nile
Real User
Enables our clients to build new environments and virtual machines
Pros and Cons
  • "The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time."
  • "I would rate it an eight out of ten. The price plays a factor in the rating."

What is our primary use case?

Most of my customers use Active Directory Premium for condition and access scenarios that they need to comply with my conditions to access my resources. They also build new environments, virtual machines, and some other products like SQL on the infrastructure as a service. There are some customers that use Microsoft Intune, which is mobile device management. Microsoft Intune is a cloud.

What is most valuable?

The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time.

What needs improvement?

Microsoft has a feedback page, in which if anyone has any suggestions or feedback, you can send them to them. They have all of the technical resources available on the internet, on their website. In case you need the support, you can easily open a ticket with them because you already have a subscription and you are eligible to open a ticket.

For how long have I used the solution?

I've been working with Active Directory for twelve years. I have experience with Microsoft Active Directory Virtualization like Hyper-V systems in the family for Microsoft. So, this is a 12-year journey, it has been 12 years of experience with this product.

It's currently on-premise but because of COVID, a lot of our clients are moving to the cloud. 

How are customer service and technical support?

I have contacted technical support many times for the cloud. They are good. But for on-prem, they have recently started becoming delayed. Maybe the technical resources are not very good. I know Microsoft, they are focusing on the cloud solutions more than the on-premise solutions. The support for on-premises has become not as at previous times. But for cloud solutions, they are good.

How was the initial setup?

The initial setup complexity is based on the scenario. If it's infrastructure as a service where you are building VMs, it could take you one day to complete your setup for virtual machines. 

What other advice do I have?

Whether or not I would recommend this solution, would depend on the users' needs. If their use cases fit what Microsoft provides, then I would recommend it. 

I would rate it an eight out of ten. The price plays a factor in the rating. Customers are not oriented with a cloud solution, they move forward very slowly towards the cloud, because maybe in my country big sectors, like the banking sectors, don't deal with the cloud. So customers see this and don't want to use the cloud either. They fear for their security and privacy. Although Microsoft assures that they protect their customer's data and privacy.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Chief Executive Officer at ZDAPT
Real User
Helpful B2B connectors with an interface that is well laid out and easy to navigate
Pros and Cons
  • "The interface is well laid out and it is easy to navigate."
  • "My only pain point in this solution is creating group membership for devices."

What is our primary use case?

This product manages access for our compute space that includes Office 365, Salesforce, and other solutions.

What is most valuable?

The most valuable features are the B2B connector and the external identity connection functionality. These are helpful.

User group management works well.

The interface is well laid out and it is easy to navigate. You can get to things quickly and it works.

The portal allows you to create reports, which is a nice feature.

What needs improvement?

My only pain point in this solution is creating group membership for devices. This is something that could be improved. Essentially, I want to be able to create collection groups, or organizational units and include devices in there. I should be able to add them in the same way that we can add users.

We want to be able to create members as devices in groups, without having to leverage a dynamic group membership with queries. I want to be able to just pick machines, create a group, and add them.

For how long have I used the solution?

We have been using Active Directory Premium for four years.

What do I think about the stability of the solution?

This is a stable product.

How are customer service and technical support?

I have only used technical support on one occasion and I found it to be pretty good.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I have not used this product to its full extent but from what I have used, I find that it works well.

My advice for anybody who is implementing AD Premium is to understand what it is that they're going to use and how they're going to manage identity. I suggest doing a lot more in terms of identity governance.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1489584 - PeerSpot reviewer
Domain Admin at a government with 1,001-5,000 employees
Real User
Enhanced user and multifactor authentication experience with a straightforward setup
Pros and Cons
  • "The most valuable feature is the ability to authenticate users using Microsoft Entra ID."
  • "I would like to see some additional attributes for user objects in Microsoft Entra, especially for tasks such as users and account validation, including guest users and guest accounts."

What is our primary use case?

We are using Microsoft Entra ID for Microsoft services and cloud services such as email and Teams.

How has it helped my organization?

We have seen benefits like user authentication and multifactor authentication, which are advantageous for us.

What is most valuable?

The most valuable feature is the ability to authenticate users using Microsoft Entra ID.

What needs improvement?

I would like to see some additional attributes for user objects in Microsoft Entra, especially for tasks such as users and account validation, including guest users and guest accounts.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

We experienced some performance issues with the solution.

How are customer service and support?

Technical support experiences can vary. Sometimes the support is good, and sometimes it requires escalation of the problem. Usually, we have a good experience. I would rate their technical support seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did not have any similar solutions before Microsoft Entra ID.

How was the initial setup?

Starting to work with it was straightforward, and the deployment process was okay.

What about the implementation team?

I am not aware of the details regarding the implementation strategy as I need to ask our security engineers.

What other advice do I have?

I'd rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Hazel Zuñiga Rojas - PeerSpot reviewer
Administrative Assistant at Tecapro
Real User
Great for SSO, works across deployments, and increases efficiencies
Pros and Cons
  • "It has given us the ability to be able to establish single sign-on identities in which we can establish credentials no matter where we are, whether it is on-premises or in the cloud, in a hybrid cloud, or in an additional connection from another cloud where we share equipment or host."
  • "I want to see new functionalities for the active directory."

What is our primary use case?

We had the need to integrate the solution that we had on-premise and the email-based identities, so we looked for a solution from the same provider that could establish us and provide a synchronized identity (what we know today as SSO) in our resources and thus be able to log in with the same identities we had on-premise and in the cloud. 

We wanted to take advantage of that synchronized identity quickly, simply, and safely. It was important to understand that users today want to have a single password for all resources, be they applications, or devices, in order to help them so that they are not constantly learning different credentials and can thus be faster and more efficient when establishing a single login.

How has it helped my organization?

It has given us the ability to be able to establish single sign-on identities in which we can establish credentials no matter where we are, whether it is on-premises or in the cloud, in a hybrid cloud, or in an additional connection from another cloud where we share equipment or host. 

Additionally, we enabled more protection functions so that it is well protected even though it is a single credential for each environment and established for any environment it could be safely protected.

What is most valuable?

Its most outstanding feature is the ability to integrate, segment, establish, add and configure an identity for multiple domains in different regions, locations, or types of clouds. It is one of the hybrid solutions that can be used the most to establish an entity configuration in multiple environments. It is a tool that has given us the ability to establish identity security issues to share and perimeter segment the security of an organization, a domain, and multiple clouds in a fast, simple, and well-established way, which has allowed us to be more efficient.

What needs improvement?

I want to see new functionalities for the active directory. I would like to be able to establish that when you log into computers locally, it is installed on a laptop and you can enable the MFA feature that is currently not available for local computers or Windows on-or off-premise - thus being one of the characteristics that can give greater added value to information security issues. 

If this feature was available on computers, it would help us in the future to avoid security breaches, information loss, or data backup vulnerabilities. In many cases, this could generate a complication. However, we always want to innovate, and the Innovation part is always to ensure that any place, device, or management that we are going to establish at the computational level is 100% secure.

For how long have I used the solution?

We've used the solution for one year and two months.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of IT at a non-profit with 51-200 employees
Real User
It is stable and allows us to see and control PCs and mobile devices
Pros and Cons
  • "The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs."
  • "The only issue with Azure AD is that it doesn't have control over the wifi network. You have to do something more to have a secure wifi network. To have it working, you need an active directory server on-premises to take care of the networks."

What is our primary use case?

We use it to have better security and better control over PCs and clients.

What is most valuable?

The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs.

What needs improvement?

The only issue with Azure AD is that it doesn't have control over the wifi network. You have to do something more to have a secure wifi network. To have it working, you need an active directory server on-premises to take care of the networks.

For how long have I used the solution?

I have been using Microsoft products for a really long time. I have been using cloud solutions for a couple of years.

What do I think about the stability of the solution?

It is stable and working for us.

How are customer service and technical support?

They don't give support to the end users in Sweden. We always have to go to a reseller, which is a bad thing.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We didn't do it ourselves. A company did it for us.

What's my experience with pricing, setup cost, and licensing?

We are a non-profit organization, so we get good prices from Microsoft for their products. It is working well, but it could be cheaper. For the type of organization we are, it would be good if they could give a little bit more and be more generous like Google, which has completely free services. Microsoft has free versions or web services called Office 365 E1, which is free for use, but we want to have it with more qualified clients.

What other advice do I have?

I would advise getting some help from professionals to implement it. You have to implement it in a very planned way with a very detailed roadmap.

I would rate Microsoft Azure Active Directory Premium an eight out of ten. It is quite good, and we are quite pleased with this solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.