Mimecast Email Security Reviews

URL inspection works pretty well.

Nothing’s been working properly in the product. There's a lot of misclassification. The attachment scanning feature doesn't work properly.

The product needs to fix the existing problems, which Mimecast is always in denial about. It definitely must catch up with the market. It needs to fix its core products, which don't work very well.

I have been using the solution for five years.

I rate the tool’s stability a four or five out of ten.

The product is not scalable.

The technical support is not great. It is poor at best.

Neutral

The return on investment and the value is very minimal with Mimecast.

The price is fine. For what it is, the product is overpriced. It's pretty much in line with what we would expect. However, for what it does now, there are much better products.

I would definitely recommend Avanan over Mimecast. IRONSCALES is also good. However, Avanan is by far a much more developed and intelligent product. Avanan’s attachment scanning works flawlessly. It works very, very well. The accuracy for spam and phishing is far, far superior. It also has better visibility, reporting, and other built-in tools like Shadow IT. Avanan provides visibility of where people are logging in from. It helps with anomaly detection and account takeover. Overall, Avanan is a much better product.

I don't know what happened to Mimecast, but it seems to be going backwards now. They've lost their way in the market, and other solutions are taking over now. I know a lot of people are having issues with Mimecast and are just moving away from it. Overall, I rate the solution a five out of ten.

We use the product as an anti-spam solution and for archiving emails.

The solution is pretty straightforward to use and easy to set up. It's one of the best products in the market that filters and does the job.

The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it. Currently, it's just one pane, and we cannot open tabs in it.

I have been using Mimecast Email Security with Targeted Threat Protection for five years.

We've been using the solution for five years, and it's pretty much stable.

Since the solution is license-based, you can easily tell them that you want to change the plan, and they can change it. Around 600 users are using the solution in our organization.

The solution's technical support team is very good and very responsive.

Positive

The solution's deployment can be done in a day. Once everything is set up and you have all the permissions, you can finish it in a day.

One or two people are enough to deploy the solution. Since the solution is cloud-based, it just requires periodic checks on the policies from the vendor, which is done every four times a year.

Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine. We pay only for the yearly license or subscription, which covers all support.

Mimecast Email Security with Targeted Threat Protection is deployed on-cloud in our organization.

Since it's cloud-based, the solution is very easy to maintain and configure.

Overall, I rate Mimecast Email Security with Targeted Threat Protection a nine out of ten.

We use the tool for email security. It filters email messages for spam and phishing and provides overall security functions.

The biggest advantage of Mimecast Email Security is its spam filtering. Its filtering feature is interesting.

The tool can be challenging because it relies on rule-based configurations, especially for addressing impersonation threats. This approach requires setting up numerous rules to ensure filtering. It should work based on behavior-based analytics. 

However, it relies on a database of blocked web addresses in the background rather than behavior-based scenarios. So, if a link is malicious and not in the database, it might slip through.

Based on my experience requesting changes and configurations, even simple security queries can sometimes be challenging. For instance, it took us a week to properly configure. Resolving the issue involved multiple rounds of testing and discussions via email and conference calls. So, I believe some aspects of maintenance and setup in Mimecast Email Security may not be as straightforward as expected.

I have been working with the product since 2016.

The solution's stability depends on what's happening in the background. For instance, sometimes there's a delay in receiving emails, especially when waiting for MFA codes on web pages. Whether it's the product or something else causing this, I'm not sure.

I haven't contacted the tool's support yet. 

We pay monthly fees to our provider. 

I rate the overall solution a seven out of ten.

The solution's performance is good.

The solution is complex and not easy to use.

I have to continuously manage the tech in a different space with the solution. I've got to manage different types of rules separately.

I have been working with Mimecast Email Security with Targeted Threat Protection for three years.

The solution’s technical support is very good.

Positive

The solution's initial setup requires a bit of additional consultancy. Mimecast manages things differently, and they have a country-based support framework. Since we have multinational customers and have instances in the UK and Australia, we've got to work through different support sectors.

Mimecast could simplify the solution and include a central console like the one Microsoft has.

Overall, I rate the solution a nine out of ten.

It's very stable. 

We find the product to be scalable. 

The solution offers good technical support.

The price is reasonable. 

The installation is not so straightforward. In comparison, for example, Proofpoint or Defender offer easier installations when you integrate with Active Directory.

I started using the solution five years ago. 

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

We can scale the solution as needed. 

Technical support is good. We are happy with the level of support on offer. 

Positive

I've used Defender, Proofpoint, and Mimecast. 

Some companies are using Defender, some companies are using Proofpoint, and some are using Mimecast.

In my company, we are using Defender.

Mimecast and Microsoft Office 365 is better than Proofpoint for the mail filter rules only. The mail filter rules in Proofpoint are not the best.

The solution is not straightforward to set up. The integration can be a bit harder than when compared to other solutions. That said, it's not so hard it's impossible. 

I'd rate the initial setup a four out of five in terms of complexity.

There are three types of licenses, however, I don't know the exact pricing or differences. My understanding is that it is not overly expensive, as my clients have used it for years and they would have left if it was costly.

I'm a freelancer and working support for some companies who are using Mimecast and Proofpoint. Sometimes I create it as a subscription for them, and I configure everything from the scratch, and sometimes, I take it already configured and just maintain it and tune the settings in.

I'd advise those implementing the solution to read the documentation carefully before beginning. 

I'd rate the solution eight out of ten. I'd rate them higher, however, they are difficult to set up with Active Directory.

We use Mimecast Email Security with Targeted Threat Protection for email security.

What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail.

It does have integrations, and there is an app that can be added to Outlook to allow them to do what they need to do. 

While some of the setups are probably not as user-friendly as some of the other platforms, there is a lot of customization that you can do to the platform to help you pull up a lot of stuff that shouldn't be going into users' mailboxes.

I believe the world is going through a crazy period right now, and everyone is attempting to penetrate different systems as quickly as possible and change their ways of doing things. 

I have always found Mimecast to be very responsive; for example, if we see something come through, they address it and it helps to sort out the issues. Overall, I'm pleased with them. I think I just look at what's out there every year during renewal time to see if we're still on the best platform or if we should consider migrating to something else.

It has great reporting, and we can see what's going on.

I am pleased with the features we have at the moment and everything it does; it's only one piece of the puzzle for our environment, but I'm pleased with how it detects things and some of the functionality that we have had to set up due to the complexity of our business and security. I'm pleased with everything. I don't have anything specific in mind that I'd be looking for.

While it's quick and easy, the initial setup could be more user-friendly.

I have been working with Mimecast Email Security with Targeted Threat Protection for two or three years.

I did not have any issues with the stability of Mimecast Email Security with Targeted Threat Protection.

Maybe once in the last year, but it was a short period of time. Everything comes through. The capabilities during the impersonation protection, integrating with some of our various partners, and so on so that we can work seamlessly with them as well. Overall, I found it very easy to work with them.

Technical support is good. I haven't had any problems with technical support.

Obviously, there is a paid add-on depending on the level of support you require, but they are extremely responsive. Whenever I call in, they usually resolve my issue right away, we'll go over it and give me a callback. It's not like I'm waiting weeks or months for a response. So far, so good.

To be honest, the initial setup was very quick and easy. I had a quick turnaround because I was transitioning away from another company we were using called AppRiver and their SecureTide product, which was okay but not my favorite. I didn't like the integrations and other procedures we had to go through, and the Mimecast product seemed to fit better in comparison.

There is a lot of functionality that we haven't fully taken advantage of. 

I would say, make sure you are selecting a product that best fits your business.

Some things will be added as you go through the implementation process. Since our implementation, items have been added, and with some of the functionality that they have, we simply don't have the time to assess and determine what we require.

I would recommend reviewing everything that comes with your product license and ensuring that it is covered when you go through the implementation process.

I would rate Mimecast Email Security with Targeted Threat Protection an eight out of ten.

We use the solution for email security.

Email security is the most valuable feature of the solution.

The solution should include more AI features instead of Mimecast's more general static configuration tooling.

I have been using Mimecast Email Security with Targeted Threat Protection for two years.

I rate the solution a nine out of ten for stability.

The solution was deployed by a vendor for us.

Mimecast Email Security with Targeted Threat Protection is a well-known solution that was recommended to us by a third party.

I wouldn't say Mimecast Email Security with Targeted Threat Protection is the best tool out there, but it's okay. I would advise potential users to try out its alternatives as well.

Overall, I rate the solution a six or seven out of ten.

We have a client using the Mimecast tool. We observe multiple information sensors, such as default information, mismatched data, unknown IPs, and various user activities.

They use Mimecast to monitor outbound traffic, including impersonation and mismatched data. All these activities are managed within Mimecast. Companies use Mimecast to enhance network security within their budget. For outbound communication, emails go to Mimecast, where they are scanned and delivered to the user.

We are monitoring emails that come from outside the organization. Some impersonation policies are in place, and we are tracking five different types of impersonation policies. These policies include external IP addresses, external users, reply-to mismatches, default inbound attachments, and VIP impersonation cases.

Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text. Additionally, Mimecast should ensure that the system can accommodate multiple users and effectively send information to them.

We are using V7.5.0 of the solution.

One person is using this solution.

The initial setup is easy.

I have learned various aspects related to the topic. I will monitor all types of logs, including those from Mimecast, which provides information about users’ contacts, histories, and account numbers. Although multiple policies are in place, we are currently monitoring just five specific types.

Mimecast is useful. According to the premises, Mimecast is important, but the choice of tools often depends on each company’s requirements and budget. While Mimecast is a highly effective console for email protection, companies select tools based on their own budgets and needs.

It is easy for a beginner to learn. If a person understands impersonation policies and how to apply them, the process becomes straightforward. However, if someone is unfamiliar with these policies and their monitoring, it can be challenging. However, once a person is knowledgeable about impersonation policies, the process becomes much easier.

Overall, I rate the solution an eight out of ten.