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IRONSCALES vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Implementing IRONSCALES led to cost savings, improved cybersecurity, and enhanced security awareness with immediate efficiency and threat detection benefits.
Sentiment score
3.5
Mimecast Email Security prevents breaches and blocks phishing, significantly enhancing business security despite challenges in quantifying its ROI.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
 

Customer Service

Sentiment score
8.8
IRONSCALES and its third-party resellers are praised for their quick, efficient issue resolution, excellent support, and high customer ratings.
Sentiment score
5.5
Mimecast Email Security support is responsive but often redirects to unclear articles; mixed reviews on speed and flexibility.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
 

Scalability Issues

Sentiment score
8.2
IRONSCALES is cloud-based, easily scalable for up to thousands of users, integrates with Office 365, and requires minimal maintenance.
Sentiment score
7.9
Mimecast Email Security is scalable, adaptable, and allows easy license adjustments but may face occasional feature challenges.
 

Stability Issues

Sentiment score
8.9
IRONSCALES is highly stable and reliable, featuring minimal downtime, easy maintenance, and consistent uptime, ensuring smooth performance.
Sentiment score
7.5
Mimecast Email Security is praised for stability and integration, with rare downtimes, few bugs, and high user satisfaction.
 

Room For Improvement

IRONSCALES needs improved Google Suite integration, better UI, enhanced training and reporting, refined algorithms, and more comprehensive feature bundling.
Mimecast Email Security struggles with detection, user interface, support, costs, configurations, and database reliance, affecting overall user satisfaction.
A lot of emails were missed despite being known samples.
 

Setup Cost

IRONSCALES pricing is considered high but cost-effective and valuable, offering significant security benefits and savings for varying budgets.
Mimecast Email Security is seen as costly, though features and updates justify the price; competitors offer cheaper alternatives.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
 

Valuable Features

IRONSCALES offers scalable AI-driven phishing detection, automated response, and integration with Microsoft 365, enhancing email security and user experience.
Mimecast Email Security excels in threat protection, spam filtering, and user-friendliness, with strong Microsoft 365 integration and technical support.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
 

Categories and Ranking

IRONSCALES
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Email Security (18th), Advanced Threat Protection (ATP) (18th)
Mimecast Email Security
Ranking in Secure Email Gateway (SEG)
4th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
30
Ranking in other categories
Office 365 Protection (5th)
 

Mindshare comparison

As of March 2025, in the Secure Email Gateway (SEG) category, the mindshare of IRONSCALES is 4.3%, down from 6.2% compared to the previous year. The mindshare of Mimecast Email Security is 17.2%, up from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG)
 

Q&A Highlights

DN
Jul 19, 2023
 

Featured Reviews

Orion Trist - PeerSpot reviewer
Saved us a big deal by catching malicious links and attachments sent directly to our staff and has also been helpful for educating our staff
It has helped immensely because it has gotten rid of malicious links and malicious attachments that have been targeted at our different staff members. It has definitely protected us on more than one occasion. Their integrated approach of combining email security and employee awareness training is excellent because the training is a reminder for staff to continually be on their feet and look out for the ever-changing landscape. It also lets us know who has been trained, who hasn't been trained, and what they're like. It integrates a risk ratio for all our employees. Its artificial intelligence and machine learning capabilities are very important because I don't want to have to manage 24/7. Having the AI to do a lot of the work for me is invaluable. Its automated detection and response capabilities are excellent. It does a wonderful job. They provide all the stats on what it has done. It gives you information about how much time is saved and all that kind of good information. Its automated detection and response capabilities have massively decreased the time we spend manually reviewing email events. Since May, it has taken care of 170 hours. So, it has saved 88 hours per analyst. It is very good in terms of the customization of the automated detection and response capabilities. It is granular, and you can adjust it however you want. If it is too high, you can turn it down. If it is too low, you can turn it up.
Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.
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842,466 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
The product is available as a middle-priced tool. I think it is not the cheapest solution. There are other solutions apart from IRONSCALES that are more expensive, while some are a little bit more ...
What needs improvement with IRONSCALES?
I think maybe on the side of the awareness training, the tool can improve a little more information and have some other languages since even though English is good, Spanish is not so good. The tool...
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is nothing that notably stands out in need of improvement at present.
 

Also Known As

No data available
Mimecast Email Security with Targeted Threat Protection
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about IRONSCALES vs. Mimecast Email Security and other solutions. Updated: March 2025.
842,466 professionals have used our research since 2012.