N-able Cove Data Protection Reviews

Our primary use case is for all of our backup needs for the companies that we support throughout our area. Anybody who's looking for some sort of a trusted offsite backup solution, this is what our lead product is. It supports all bare-metal, offsite, cloud replication, the whole deal.

SolarWinds has improved my organization due to the way that we've been able to recover and not have any problems or issues within recovery. This has been key in making sure that we can get our clients back up working correctly, as well as making sure that the data is recoverable at any point in time.

It has reduced the amount of time that we spend on a day-to-day basis, as far as the admin side of the backup. We've probably been able to save a couple of hours per day, making sure that everything is working and working correctly the first time.

It has also reduced recovery times, as well as backup to the cloud itself. We've been looking at the recovery times. We have been able to save around eight to 10 hours per recovery, around an hour or two per week. And then as far as backup goes, we've been able to save around four to five hours. 

The most valuable feature is the recovery piece itself. Our ability to recover full systems correctly and properly the first time is what makes SolarWinds our most important piece.

The overall ease of use is fantastic. We have people who have very little knowledge who we've been able to teach how to do recoveries. Making things work has been very easy for us.

It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward.

We've noticed no difference between managing a simple or a complex backup or recovery, which is another reason why we liked the product so much. There have been no problems or changes as far as speed goes. We think that it's definitely an adequate or amount of time to recover those situations.

The efficiency of the resource and bandwidth use when it comes to both backup and recovery has been excellent at this point. We have not noticed any problems, issues, or changes within bandwidth and our ability to manipulate the amount of bandwidth that's taken at any point in time is another great feature.

The cloud storage feature has made us much more efficient, as well as profitable because of the ways that the software changes and deduplicates the amount of storage that is used at any point in time.

The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options.

We have been using SolarWinds Backup and Recovery for roughly four years. 

I am very impressed with the stability. I haven't seen any problems or issues as far as corruption, stability, or anything along those lines.

It's very scalable and very friendly as far as scalability goes. It allows us to use whatever hardware we like and work in a variety of different situations.

Internally, we have about five or six dedicated technicians that we have using the solution. They are fully responsible for all deployment and maintenance.

In our organization, SolarWinds is used very extensively. All new backup opportunities go through and are sold as the SolarWinds Backup Recovery product.

Before SolarWinds, we used Barracuda Backups. The biggest reasons we switched to SolarWinds are because of the price, flexibility, and scalability.

The initial setup was very straightforward. It was very easy to use, very easy to understand, to sell, and to maintain.

We spent around a day or two learning how to back up, how things worked, how things got onsite/offsite. Then, just over time, we are continuing to look at ways to improve so, we spend a couple of hours per month learning new ways of doing things.

Our initial strategy was based on a cost-competitive situation and we were looking at something that was straightforward, easy to use, but also relatively inexpensive. This fit the bill for what we were looking to do. The strategy was to provide an offsite backup solution that would work for a client, in terms of a tape backup.

We had done the deployment ourselves. Any help that we needed, we got directly from SolarWinds. They were very good, very easy, and very willing to help. They're still very willing to help as we work through any hiccups or things that we see that are abnormal.

We have seen ROI. When we get a much more quick and scalable solution where everything works. We have been able to definitely increase our profitability within that.

We're about 40 or 50% more profitable than we were before.

The total cost of ownership given the inclusion of cloud storage and the absence of proprietary appliances has been great so far. The costs that they have in place are very fair and very justifiable.

The best thing about the SolarWinds solution is the ability to price or scale on a case by case basis. You're not buying into a full block of how many licenses you need. You're not signing up into a contract where you have to buy so many licenses, which has been great for us so.

If you're looking at doing a local storage device, then that is a one-time cost that you usually source from a third-party. They're outside of the initial software costs. There's nothing else that goes along with it.

The only solutions we looked at were Barracuda and Symantec Tape Backup solution. It wasn't very competitive. For Barracuda, the biggest pro for us at the time was our experience with it. We've worked with them for a number of years and a couple of different opportunities and situations. The con was the pricing. Then it was also the scalability where we were able to look at something that would allow us to grow along with the product versus having to buy an expensive piece of hardware. For Symantec Backup Exec, it was a pretty easy situation where it's either an onsite tape backup or an offsite cloud-based, more secure solution.

If you're looking for something that's going to be easy to use, cost-effective, but also provides a great backup and more importantly, a recovery solution, this is definitely something that you should look at and keep in mind. It's a great product. It works very well and I don't have to worry about if a backup is working or not.

Make sure that you don't undersize things. It's okay to oversize a local storage device. It's easier to come and oversell the opportunity or the option versus underselling it.

I would rate SolarWinds MSP Backup & Recovery a nine out of 10. I'd give it a 10 if we had a little bit better reporting. For the functionality and the feature set within it, I would give it a 10.

Speed of transfer and upload to the cloud, excellent monitoring.

With the monitoring it enables us to keep track. It's more efficient, so it enables us to spend less time fixing backup issues for our customers.

It's tough to answer that because compared to most we've used it does everything well. File uploads. That can always be faster.

Six months.

Absolutely not, that's what's great about it.

Oh yeah. We actually have it on over 170 computers right now in service. And we're managing them all with one person.

We call or we chat, and so it's super fast response.

We had our customers using Carbonite and, with larger backups, it would say that it would back something up, and then if we needed some files from backup they weren't there. So we searched for a new solution to best to serve customers.

Straightforward. It could be done remotely very easily. Software that could be installed right from the client. So very basic, very easy. It's not complex.

One was Veeam, that's probably the best one out there. But, because we handle mostly mid-size customers, so while Veeam is probably the best, it's also the most expensive. Because of the size customer we have, it's too expensive.

And the other one was Acronis. It was slow uploading files and it wasn't the easiest of tools.

We use this solution to provide a simple, easy to manage backup solution for our clients

This solution has allowed us to expand our services offering.

The most valuables feature is the alerts and monitoring that catches the failed backups.

We would like to have better reporting.

We have been using SolarWinds MSP Backup & Recovery for three years.

We use the product to back up Office 365 applications, including mailboxes, Team’s chat, and OneDrive.

The product is simple to use and manage. The customers have access to verify the backups.

There could be a possibility to create a local NAS backup for infrastructure.

We have been using N-able Cove Data Protection for six months or less.

I rate the product’s stability a nine out of ten. I encountered an issue related to an email report. The support team solved it in four hours.

We have 50 N-able Cove Data Protection users in our organization.

The technical support services are good.

Positive

The initial setup is simple.

A colleague and I conduct system integration for our end customers.

I rate N-able Cove Data Protection an eight out of ten.

We have an RDS farm and we use SolarWinds for backing up the central storage. We also use it to back up the profiles and other related data.

The most valuable feature is the automation.

The monitoring makes it very easy to check whether a backup has gone bad.

The performance has been pretty good.

The recoverability seems to be fairly good.

Integration with a hybrid cloud is something that I found complicated. Ultimately, we backed away from this approach because of the difficulty that we were having. It may have been related to the firewall setting or other things, but we did not figure it out because it was too complicated for the amount of time that we had budgeted to work on it.

There have been a couple of times when we noticed that it is consuming too much CPU time, although we have been able to mitigate that.

I have been using this backup and recovery solution for between two and three years.

Adding another virtual server is very easy to do.

I have not been in contact with technical support myself.

For us, the initial setup was pretty straightforward. We do not host this solution ourselves. We use a service that is hosted by our provider.

The pricing of SolarWinds seems to be fair compared to the rest of the industry.

For us, this product works well. Our use case is fairly simple and it covers exactly what we need. I recommend using it, especially for an on-premises deployment. My advice for anybody who is implementing this solution is that it might be perfect as a cloud-based solution, but you may need some time to figure it out. I think that it should be just as easy on the cloud as it is on-premises. As a hybrid model, I think that it makes sense.

I would rate this solution an eight out of ten.