NetApp SnapCenter Reviews

Our clients use it for backup and restore.

It needs to support vSphere 6.7.

The stability seems good.

I have not had to use NetApp support. As far as our customers are concerned, we are the NetApp representative.

The initial setup is fairly straightforward. There is a little bit of work in getting it to work, but it's not too bad. It's not complex. The one time I installed it myself, it was for a somewhat complex customer, so it took some days.

My advice to someone who is looking into implementing this product depends on their environment, whether they're using several SnapManager products, whether they've been using SnapManager before, or if it's a new install. It would also depend on the versions of the products being protected.

The solution needs one primary administrator for 400 or 500 users.

We use it as a backup solution.

I think there is no improvement for our organization, it's just a new tool.

For us, it's the Exchange plugin because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter.

Plugins should be developed in shorter times. Performance generally could be a little bit faster.

Sometimes it works fine, sometimes not. It depends on the complexity of the customer's environment.

No experience at this time, as it’s relatively new in our environment.

Depends on the technician on the phone. We’ve had both good and bad experiences.

Yes, SnapManager Products. Because of EOA we had to switch to SnapCenter.

Initial setup took one day, but it is complex. You have to deploy servers with high requirements on server power, you have to create users, you must deploy plugins, etc.

As a service provider, we implement the solution by following best practices.

Looks good.

Yes, we were looking at other software products. If a user already has a backup solution, for example Commvault, it's easier to sell and implement an agent for this product.

You should always look at best practices and the interoperability matrix.