Dell NetWorker and NetApp SnapCenter are two prominent data protection and backup solutions. NetApp SnapCenter seems to have the upper hand in automation features and snapshot management, while Dell NetWorker has advantages in deployment ease and reporting capabilities.
Features: Dell NetWorker offers comprehensive data protection, integration capabilities, and a straightforward deployment process. NetApp SnapCenter provides robust snapshot management, seamless VMware integration, and advanced automation features.
Room for Improvement: Dell NetWorker needs enhancements in reporting, analytics, and more intuitive updates. NetApp SnapCenter requires improvements in setup complexity and more comprehensive documentation. The noted complexity in SnapCenter's setup gives NetWorker an edge.
Ease of Deployment and Customer Service: Dell NetWorker is known for its straightforward deployment and responsive customer service. NetApp SnapCenter's deployment can be more challenging, though its customer service is also well-reviewed.
Pricing and ROI: Dell NetWorker offers competitive pricing with solid ROI according to user feedback. NetApp SnapCenter, while potentially costlier upfront, is seen as worth the expense due to its advanced features. Users generally feel they receive good value from both systems, but SnapCenter's features justify its higher price for many.
Technical support in Turkey is excellent, providing on-site support for some products.
Dell should consider creating certifications similar to Cisco's CCNA, which has significantly helped Cisco in marketing and user adoption.
Licensing starts from around five thousand US dollars and can go up to $40,000 or $50,000 depending on the project.
As for technical support, the service provided in Turkey is very good, and they also offer on-site support for some products, which keeps us happy.
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.
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