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Dell NetWorker vs NetApp SnapCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.8
Dell NetWorker's customer service is appreciated for friendliness, but technical support experiences vary, with requests for faster responses.
Sentiment score
7.8
Customers praise NetApp SnapCenter's responsive, knowledgeable support, quick issue resolution, and detailed assistance, despite occasional extended response times for complex cases.
Technical support in Turkey is excellent, providing on-site support for some products.
 

Room For Improvement

Sentiment score
3.8
Dell NetWorker needs faster restore, better stability, improved integration, user-friendliness, enhanced support, efficient management, and clearer pricing.
Sentiment score
5.1
NetApp SnapCenter needs a modern UI, better granularity, simplified setup, improved integration, and better management ease for VM restorations.
Dell should consider creating certifications similar to Cisco's CCNA, which has significantly helped Cisco in marketing and user adoption.
 

Scalability Issues

Sentiment score
7.9
Dell NetWorker is seen as scalable but can face challenges with infrastructure and stability in larger enterprises.
Sentiment score
8.0
NetApp SnapCenter is highly regarded for its scalability, flexibility, ease of use, and extensive management capabilities in diverse environments.
 

Setup Cost

Sentiment score
6.3
Dell NetWorker provides competitive pricing with complex licensing, offering discounts for sectors, with varying user opinions on costs.
No sentiment score available
Licensing starts from around five thousand US dollars and can go up to $40,000 or $50,000 depending on the project.
 

Stability Issues

Sentiment score
7.5
Dell NetWorker's stability is mixed; reliability improves with updates, best practices, and proper configuration, despite some early challenges.
Sentiment score
8.8
NetApp SnapCenter is highly stable, highly rated, and reliably performs well with NetApp storage systems, with no significant issues.
 

Valuable Features

Sentiment score
7.9
Dell NetWorker provides scalable, fast backup solutions with robust management and compatibility across diverse systems, including SAP HANA and Oracle.
Sentiment score
7.7
NetApp SnapCenter provides efficient data protection, quick file restoration, centralized management, and user-friendly deployment appreciated by engineering and financial sectors.
As for technical support, the service provided in Turkey is very good, and they also offer on-site support for some products, which keeps us happy.
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
81
Ranking in other categories
No ranking in other categories
NetApp SnapCenter
Ranking in Backup and Recovery
35th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of NetApp SnapCenter is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Derrick Brockel - PeerSpot reviewer
A stable tool that has an easy-to-use GUI that enables quick restoration
We had a security event back in February. We lost all our servers. We probably had 1500 servers. We used NetWorker to recover and restore VMs. It took us almost 30 days to get back up. It was not quick. However, we wouldn't have been able to recover without the product’s help. We first had to restore the NetWorker infrastructure. We used data domains. We imported the catalog. We identified the tier-one VMs we needed and got those restored. We installed security products on them to ensure they were clean. Then, we booted them up. The solution allowed us to recover our infrastructure.
MervynMorgan - PeerSpot reviewer
Enables us to save data for data projection but could improve its integration with other backup solutions
NetApp SnapCenter is highly efficient because it allows you to automate the creation of snapshots. Instead of manually creating snapshots using IMS or HMS, you can schedule and automate them, specifying the timing and frequency. This eliminates the need for daily manual intervention and streamlines the process. SnapCenter also enables you to assign specific user roles to manage these tasks, enhancing efficiency. SnapCenter ensures that your LPOs and RTOs are extremely quick. Although it may seem expensive initially, after using it for a while, you'll appreciate the efficiencies and gains it provides. I recommend the solution. Overall, I rate the solution a seven out of ten.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Manufacturing Company
21%
Computer Software Company
13%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
I am not sure about the exact pricing, but it seems to be nominal and reasonable.
What do you like most about NetApp SnapCenter?
Most banks and financial institutions use the solution.
What is your experience regarding pricing and costs for NetApp SnapCenter?
If you have a license, you don't need to buy anything extra. If you have multiple storage systems and want to manage them with a central tool, you are covered.
What needs improvement with NetApp SnapCenter?
There is always a chance for improvement. One thing that might be improved is the ease of management. It might be made a little less complicated.
 

Also Known As

NetWorker
SnapCenter
 

Learn More

Video not available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
All for One Steeb AG, Accenture
Find out what your peers are saying about Dell NetWorker vs. NetApp SnapCenter and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.