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NETSCOUT InfiniStreamNG pros and cons

Vendor: NETSCOUT
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

NETSCOUT InfiniStreamNG enhances troubleshooting efficiency, significantly reducing the time needed by days.
It is praised for its stable performance, with no visibility loss reported.
The technical support is proactive and helpful, engaging further expertise when needed.
Features like real-time troubleshooting and application segregation facilitate detailed network analysis.
Its ability to retrospectively analyze up to a month's data simplifies complex troubleshooting.

CONS

NetFlow Collectors could handle more flows per minute.
Scalability has some limitations and quirks, with a preference for upgrades over replacements.
Monitoring and reporting tool needs improvement for detailed packet analysis.
End-of-life technology notices are needed sooner due to lengthy certification processes.
Numerous patches require constant attention to maintain stability.
 

NETSCOUT InfiniStreamNG Pros review quotes

ES
Apr 21, 2019
I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window.
RC
Apr 21, 2019
The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out.
JW
Apr 21, 2019
It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process.
Learn what your peers think about NETSCOUT InfiniStreamNG. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
SS
Apr 21, 2019
When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail.
NB
Apr 21, 2019
The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank.
WB
Apr 21, 2019
It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users.
AM
Apr 21, 2019
It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly.
DS
Apr 21, 2019
The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past.
JC
Apr 21, 2019
It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process.
Michael Gideon Genita - PeerSpot reviewer
Sep 27, 2022
It's an easy product to set up.
 

NETSCOUT InfiniStreamNG Cons review quotes

ES
Apr 21, 2019
The NetFlow Collectors could handle more flows per minute.
RC
Apr 21, 2019
The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore.
JW
Apr 21, 2019
Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues.
Learn what your peers think about NETSCOUT InfiniStreamNG. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
SS
Apr 21, 2019
The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point.
NB
Apr 21, 2019
The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while.
WB
Apr 21, 2019
Being able to manage the packet flow switches in nGeniusONE would be great.
AM
Apr 21, 2019
I would like to see an improved level of stitching between IPs.
DS
Apr 21, 2019
We don't use the single pane of glass view, even though we own it.
JC
Apr 21, 2019
It's not able to communicate with our probes.
Michael Gideon Genita - PeerSpot reviewer
Sep 27, 2022
I'd like them to make the product more user-friendly.