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reviewer1702560 - PeerSpot reviewer
Senior Information Technology Manager at a mining and metals company with 201-500 employees
Real User
Helpful support, easy installation, but stability could improve
Pros and Cons
  • "NetSuite ERP is good for a trading company that involves buying and selling."
  • "The solution could be more stable."

What is our primary use case?

We use NetSuite ERP as a production and application support solution.

What is most valuable?

NetSuite ERP is good for a trading company that involves buying and selling.

What needs improvement?

The solution is not good in a production company.

For how long have I used the solution?

I have been using NetSuite ERP for approximately one year.

Buyer's Guide
NetSuite ERP
December 2024
Learn what your peers think about NetSuite ERP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution could be more stable.

What do I think about the scalability of the solution?

We have approximately 70 people using this solution in my organization.

How are customer service and support?

I was satisfied with the support.

How was the initial setup?

The installation is easy.

What about the implementation team?

We have a team of five which includes technicians and a manager that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use this solution.

What other advice do I have?

I would recommend this solution for a trading company.

I rate NetSuite ERP a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user617424 - PeerSpot reviewer
Consultant / Cloud CRM and ERP solution provider at a tech services company with 51-200 employees
Consultant
Provides reporting capabilities. We can retrieve data via a saved search.

What is most valuable?

The reporting feature is the most valuable because it is very flexible. It is easy to retrieve any data via a saved search.

Compared to other ERP systems, Oracle NetSuite demarks the reporting capabilities via its flexible reporting tool.

How has it helped my organization?

It is an integrated system that helps us streamline the business processes.

What needs improvement?

The manufacturing aspect needs to improve.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Oracle NetSuite is the best cloud-based solution.

How was the initial setup?

The setup was straightforward. The Oracle help center explained everything to us.

What's my experience with pricing, setup cost, and licensing?

This product is worth its price and provides value for the money.

Which other solutions did I evaluate?

We looked at other options, namely the Microsoft Dynamics NAV solution.

What other advice do I have?

You should go for it. You won't regret it! This is the best solution. It is very simple to configure, easy to use, and is hosted on the cloud.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetSuite ERP
December 2024
Learn what your peers think about NetSuite ERP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
it_user621840 - PeerSpot reviewer
Business Analyst at a tech services company with 51-200 employees
Consultant
The system notes give me information about who changed the data and what data was changed. The user interface could be improved.

What is most valuable?

The system notes give me information of who changed what.

How has it helped my organization?

We are an implementation partner of NetSuite and we don’t use the product ourselves.

What needs improvement?

The user interface could be improved. The latest technology can be used to improve the list view of records and load pages faster on a browser. This will make the search faster.

It needs better POS features. It’s a point-of-sale system, implemented for retail business.

For how long have I used the solution?

I have used NetSuite ERP for three years.

What do I think about the stability of the solution?

We have not really had any stability issues.

What do I think about the scalability of the solution?

We have had scalability issues.

How are customer service and technical support?

I would give technical support a rating of 2.5/5.

Which solution did I use previously and why did I switch?

We were using Openbravo ERP.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

It’s a bit expensive.

What other advice do I have?

Make sure you have a good internet connection.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a NetSuite partner.
PeerSpot user
Buyer's Guide
Download our free NetSuite ERP Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free NetSuite ERP Report and get advice and tips from experienced pros sharing their opinions.