This is specialized software, an ERP, for the financial and management functions of an enterprise.
Partner at a financial services firm with 5,001-10,000 employees
Flexible, is regularly updated, and works well for large enterprises
Pros and Cons
- "Every year, they release a new version."
- "The pricing is high."
What is our primary use case?
What is most valuable?
It's very capable in its area.
The product is very flexible and can adjust to the customer's needs.
They keep improving the product. Every year, they release a new version.
The solution works well for larger organizations.
What needs improvement?
There is always a way to improve the tools used for customizing it to the special needs of the customers. They could make it even better.
The pricing is high. For small companies, it is not very competitive.
For how long have I used the solution?
I've been using the solution for five years.
Buyer's Guide
NetSuite ERP
January 2025
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What about the implementation team?
We are able to implement the solution for clients as needed.
What's my experience with pricing, setup cost, and licensing?
The price is quite high if you are a smaller organization.
What other advice do I have?
We are implementors. Oracle is a provider, and our company offers the service for implementation and customization.
Overall, I would rate the solution eight out of ten. I've been mostly very happy with its capabilities.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at a tech services company with 51-200 employees
The system notes give me information about who changed the data and what data was changed. The user interface could be improved.
What is most valuable?
The system notes give me information of who changed what.
How has it helped my organization?
We are an implementation partner of NetSuite and we don’t use the product ourselves.
What needs improvement?
The user interface could be improved. The latest technology can be used to improve the list view of records and load pages faster on a browser. This will make the search faster.
It needs better POS features. It’s a point-of-sale system, implemented for retail business.
For how long have I used the solution?
I have used NetSuite ERP for three years.
What do I think about the stability of the solution?
We have not really had any stability issues.
What do I think about the scalability of the solution?
We have had scalability issues.
How are customer service and technical support?
I would give technical support a rating of 2.5/5.
Which solution did I use previously and why did I switch?
We were using Openbravo ERP.
How was the initial setup?
The initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
It’s a bit expensive.
What other advice do I have?
Make sure you have a good internet connection.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a NetSuite partner.
Buyer's Guide
NetSuite ERP
January 2025
Learn what your peers think about NetSuite ERP. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Consultant / Cloud CRM and ERP solution provider at a tech services company with 51-200 employees
Provides reporting capabilities. We can retrieve data via a saved search.
What is most valuable?
The reporting feature is the most valuable because it is very flexible. It is easy to retrieve any data via a saved search.
Compared to other ERP systems, Oracle NetSuite demarks the reporting capabilities via its flexible reporting tool.
How has it helped my organization?
It is an integrated system that helps us streamline the business processes.
What needs improvement?
The manufacturing aspect needs to improve.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
The technical support is very good.
Which solution did I use previously and why did I switch?
Oracle NetSuite is the best cloud-based solution.
How was the initial setup?
The setup was straightforward. The Oracle help center explained everything to us.
What's my experience with pricing, setup cost, and licensing?
This product is worth its price and provides value for the money.
Which other solutions did I evaluate?
We looked at other options, namely the Microsoft Dynamics NAV solution.
What other advice do I have?
You should go for it. You won't regret it! This is the best solution. It is very simple to configure, easy to use, and is hosted on the cloud.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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sharing their opinions.
Updated: January 2025
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