Filters can be customized depending on the characteristics of the attack traffic. This feature has made it easier for Nexusguard's SOC team to further isolate any specific attack that can't be blocked by pre-configured mitigation.
Cloud Diversion is another good feature packaged with the whole solution. When attack traffic is detected, Cloud Diversion triggers to automatically route our prefix to Nexusguard’s scrubbing center, ensuring that all attack traffic is dropped in the shortest time possible.
Systems Specialist at a logistics company with 1,001-5,000 employees
Dec 6, 2021
The managed service allows us to confidently rely on Nexusguard’s professional team to take relevant actions as and when required to make sure DDoS attacks are successfully mitigated, ensuring 100% uptime of our service.
There was a certain level of performance degradation in the solution, which I don't know if it can be tuned...In my experience, it is an area that can be improved while also considering the stability and scalability aspects of the solution.
One thing that we would like to improve from them is to provide more training to SOC team for them to have a deep understanding of the solution so that they would always be ready to answer anything without the need to escalate queries to senior personnel.
One of the features that should be added to the next release is report generation. Currently, reports can be downloaded every month and are only available at the beginning of each month. It would be nice to generate the reports based on specific dates that we prefer and not have to wait until the next month for the current month’s report.
