Nutanix Cloud Infrastructure (NCI) Reviews

We are a managed service provider (MSP) using Acropolis AOS to host our customers' servers and data.

Acropolis has a great interface and lots of management features packaged with it at an affordable price.

We ran into an issue as a managed service provider because Acropolis isn't designed to be used the way we are running it. For example, if we want to deploy a Kubernetes service, the customer networks need to reach our protected cluster network. We have isolated our customers in separate VLANs. However, our customers' networks must access our cluster network to get features like iSCSI or Kubernetes to run. It's challenging.

I've been looking forward to Layer 3 networking, which Nutanix is expected to add to Acropolis soon. When I think of a feature I would like to implement, I check the Nutanix site to see if it's coming. Layer 3 networking is a release candidate right now. It's on the roadmap already. They're working on all of the features that I want.

Acropolis is stable.

Acropolis is scalable. We are increasing the usage every day, and we are planning to purchase a couple of nodes more soon. We have maybe 300 virtual machines and 30 customers.

Nutanix support is good. We contact support when we have any problems, and they quickly put us in touch with the senior technicians.

We switched to Acropolis from an older Hyper-V cluster. It was old — not outdated per se — but it lagged in terms of feature sets like hosting containerized solutions and things like that. Acropolis gave us a solution that improved a lot of areas. 

For example, they have built-in firewalls for the services if we want to use them. We use a different solution for firewalling our customer environment, but I would say that the feature sets are developing rapidly. They come out with new features every year, and it feels like they are on top of developing new things to implement in Acropolis.

Deploying Acropolis was quite easy. It took a little bit of light tinkering to get everything to work with the VLANs and isolate all the networks in the beginning. I and my colleague went into our data center and put everything into place then configured everything, so it was straightforward. Also, you only need one person to maintain these nodes. 

I rate Acropolis AOS eight out of 10. If someone is thinking of implementing Acropolis, it's essential to read the documentation and use any technical resources you can use with Nutanix before deploying it. They need to know what they're doing before deploying a Nutanix solution. Before deploying, I would suggest reading all the documentation and talking to a Nutanix expert. Everything needs to be correct when deploying it because it's harder to adjust everything after.

We primarily use the solution for our hyper-converged infrastructure.

The solution is easy to use.

The product is quite scalable.

I have found the solution to be stable. 

The product is very easy to install.

I haven't used the solution for that long and therefore don't really have any deep knowledge about it.

It would be ideal if it was more secure. 

I've worked with the solution for six months.

The stability of the product is excellent. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The scalability of the product is very good. If a company wants to expand it, it can do so.

We only have two teams that use the solution in general. 

I've never contacted technical support. I cannot speak to how helpful or responsive they are, having never worked with them directly.

I did not previously use a different hyper-converged solution before Nutanix.

In terms of the implementation process, the process is pretty simple and straightforward. It's not overly complex or difficult. A company shouldn't have any issues with it. 

I didn't have too much exposure to the setup, however, my understanding was that the deployment didn't take long, and it only takes less than half an hour for a single node.

For us, it required two managers and eight engineers in one team to handle the deployment.

I can't speak to the pricing aspect of the solution. I was not exposed to that part of the product.

We are an end-user of the product.

I'm not sure which version of the solution we're using currently.

I'd rate the solution at a nine out of ten. 

It is great. Some of my colleagues have been permanently glued to Nutanix. I would recommend the solution to people who are interested in networking-related products.

The solution actually has multiple use cases, including business critical infrastructure, VDL, and Database. The solution covers pretty much anything inside the software-defined data center.

The solution is very stable.

The ease of deployment is very good.

The pricing of the solution is too high. It needs to be adjusted or lowered to be more competitive.

I've been using a solution for about three years now.

The solution is very stable. It's reliable. It doesn't freeze or crash. There aren't a lot of bugs or glitches that affect the functionality.

The solution is definitely scalable. A company that needs to expand can do so easily using Nutanix.

The solution works for all sizes of business - from small to large enterprises.

I've dealt with technical support in the past and I've found them to be excellent. I would say they are one of the best in the industry in terms of the experience we've had.

I've used other solutions in the past. The main difference between Nutanix and others is that its architecture is superior.

The initial setup is not complex. It's very straightforward.

How long deployment takes depends on the number of nodes and the type of deployment that you're doing. How long it takes is a bit of a strain, really. A simple deployment might take a couple of days.

The solution is very expensive.

We have a business relationship with Nutanix. We're a reseller and services partner.

I'd advise other companies considering the solution to do your research fully and make sure it's going to fit what you need it to do before jumping in.

I'd rate the solution eight out of ten. Their continuation of integration into all the supporting infrastructure is great. It's just about making sure that they got all the accreditations with backup and replication software and the antivirus. If they had an even wider ecosystem that supported additional products I'd rate them higher.

• Single pane of glass view for all components.
• Excellent after-sales support.
• Easy updates and upgrades.

Reduced hours wasted on troubleshooting failed updates.

• Uptime
• HA
• Redundancy
• Disaster Recover (DR)

Three years.

None, except when they sent an engineer who was still new.

None.

None. It scales seemlessly. The hardest part is negotiating for the budget to do so.

The customer service is excellent.

The technical support is excellent.

3-tier infrastructure. We switched due to the complexities of multiple vendors with multiple points to blame.

It was straightforward. We used their professional services to assist with the deployment.

We used both an in-house team and a vendor team.

Not applicable.

The after-sales support is amazing and worth investing in.

None.

We have used Nutanix for three years now and have scaled and upgraded four clusters in that time with no issues.

We're looking for a solution that integrates with cloud technologies, so we want to adopt a Nutanix service.

Acropolis could help us build a cloud environment for our company.

We would like to see a cloud version of Acropolis AOS. Currently, we're trying to implement an AWS environment for some solutions, but we would like to use another technology also to enhance our organization, so we are looking for another technology for this, especially a cloud solution.

We've been trying out Acropolis for about two weeks to a month, so I'm not an expert.

It has been stable so far.

During our trial, we have 30 users, but we plan to implement for around 300 or so in the future.

I had a good experience last time I contacted Nutanix support. 

My tech team handled the setup so I can't comment on that, but it took about a week. Maybe five staff members would be enough for deployment and maintenance.

The license for Acropolis is monthly.

I rate Acropolis AOS eight out of 10. 

The solution is primarily a backup product that works with Nutanix. 

We tend to use it for our customers. If they find some errors, we go to troubleshoot or we cooperate with the Nutanix team to get things sorted.

The most valuable aspect of the solution is the fact that it doesn't need any downtime even when you are updating the product. 

The solution offers HA, high availability.

The solution is easy to set up.

We find the product to be very stable. 

The scalability is quite good.

Nutanix offers good pricing.

Technical support is helpful. 

There is a feature in Nutanix called fault tolerance that could be improved. It exists in the VMware hypervisor, whoever, it does not exist here. It really needs to. 

To run a fault tolerance feature in Nutanix you need the time to reset the VM and to repair or to recall the backup VM. Therefore, you need a little bit of downtime. Conversely, in VMware, with the fault tolerance feature, if you want to use the fault tolerance feature, it doesn't require any downtime.

I've been working with the solution for three years. 

The stability has been very good so far. If there are any errors, we always get alerts. We haven't had a problem with any bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability is good. If a company needs to expand it, it can do so. It's not a problem. You don't have to worry about downtime either, as you don't need to have downtime in order to scale up. You just expand the nodes to the cluster and go from there. 

Technical support is okay. Usually, we try to handle it for our clients. When there is an error on the customer side, we go and find the error. However, if the error is beyond our reach, we query a case to Nutanix and they can have people onsite. We phone them.

The initial setup is very simple and straightforward. I wouldn't describe the process as overly complex or difficult.

The pricing is not too high if you compare it with other products, as it already has software and hardware together, and it doesn't need too much other equipment. The price seems reasonable.

We provide server and hardware support. We focus on Nutanix and offer it to our clients. We are a distributor. We are a partner of Nutanix in Malaysia.

I'd rate the solution at a seven out of ten. If a company doesn't want an overcomplicated solution or if they want to use the hardware with a similar solution, this is a good bet. It's easy to set up and use with Nutanix products and you don't need too much in order to begin scaling.

I primarily use the solution for virtualization.

Now that we have virtualization, with its simple configuration and installation, I can run the different platforms on it.

The configuration is easy and it's flexible.

In terms of the IT different categories, I would like for the governing sections to be able to use it in the IT department. If they can have something like a one view management portal or software similar to VMware that would be an added value.

The solution is about 70% stable. I haven't had any major problems with it.

Scalability is perfect.

I would rate technical support a 7 out of 10. They're fine. There aren't many resources for that here in Saudi Arabia. We need more resources.

We previously used VMware and we switched to Nutanix because sometimes it's cheaper for the environment, the company, and also for the customer.

I'd say the initial setup falls somewhere in the middle. It's not that complex, but it's not easier than the others, for example. Deployment took a couple of hours.

We have our own consultants that helped with the implementation.

It's easy for your IT department, manager, or director. The simplicity of it is good. I would rate this solution at 8.5 out of 10. I would rate it a 10 if support was increased in Saudi Arabia and the pricing was more competitive.

There was a 30% reduction in CAPEX spending when we moved towards the Nutanix platform and we had a high ROI.

• Management is simple
• There is easy configuration
• The solution is scalable
• The product has a compact size that greatly reduces the HW/Datacenter footprint.

The product needs improvement in the areas of SAN attachment for high capacity and high I/O profile workloads.

I have not yet encountered any issues with stability.

I did not encounter any issues with scalability.

The technical team was instrumental in resolving issues to our satisfaction.

We did not previously use a different solution on the hyper-converged platform. Apart from this solution, we converged infrastructures from EMC/HDS vendors.

The initial setup was very easy.

Pricing and licensing are easy if:

• You know which solution you are choosing the product for
• You provide the correct sizing

I did not evaluate other options.

I recommend this product for its easy implementation and its elimination of the silo approach.

We have a bunch of data warehousing servers that we have planned to migrate to the Nutanix environment, but the limitation is on the amount of capacity that is currently in the DW environment and its all traditional SAN attached. We couldn’t put the amount of data that is currently in our existing production (instead need to rework on the 10G copper connections with additional funding). That is the huge drawback, considering the infrastructure we have.

Most of the authentication processors/servers have a minimum transaction of 15k requests per second. For these types of workloads, we realized the solution doesn’t seem to fit well, leaving many of the requests either being dropped or transmission lost.