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Technology engineer at Dicegsa
Real User
Top 20
The throughput is excellent, especially the data analytics
Pros and Cons
  • "The best Nutanix Unified Storage features are its recovery and data speeds. It has resolved the issue of accessing information quickly."
  • "Perhaps Unified Storage could be improved by including artificial intelligence to make searches more effective. Also, if someone has access who shouldn't, it could automatically update, so I do not need to physically remove permission. The platform could do it automatically. AI could make it more self-service."

What is our primary use case?

We use Unified Storage for file sharing, application access, and backups.

How has it helped my organization?

The model at Dicegsa involves many sellers storing their information on Nutanix Unified Storage from different places in various ways. Nutanix allows us to avoid silos of information by consolidating everything into Unified Storage, so no data is lost and users have high trust in it. Phones, laptops, etc. get lost, but the data remains protected. 

Nutanix Unified Storage has enabled us to reduce the number of storage nodes. When it comes to renewing the technology, I prefer to buy NUS because it works better than traditional storage. In terabytes, we have reduced about 80 terabytes into two little boxes. It has affected us positively in that we do not have any outages. We have lost devices but the information is still available. 

What is most valuable?

The best Nutanix Unified Storage features are its recovery and data speeds. It has resolved the issue of accessing information quickly. NUS's throughput is quite good. However, our model still requires optimization for better results. It isn't the solution's fault but rather how our data is organized. The throughput is excellent, especially the data analytics, it has many conversions. A lot of information comes and goes, which is analyzed differently. The result is perfect.

It has immutability functionality within the backups that is out of the box. Nutanix delivers it and offers us an additional layer of security. I did not know the feature existed, I was pleasantly surprised when I found out about it.

What needs improvement?

Perhaps Unified Storage could be improved by including artificial intelligence to make searches more effective. Also, if someone has access who shouldn't, it could automatically update, so I do not need to physically remove permission. The platform could do it automatically. AI could make it more self-service.

Buyer's Guide
Nutanix Unified Storage (NUS)
November 2024
Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

We have used Unified Storage for three years.

What do I think about the stability of the solution?

In the three years we've used Nutanix Unified Storage, we've never had any issues aside from the ones we've generated. 

What do I think about the scalability of the solution?

We are not yet at our limits, and what we purchased still supports our data, but I believe Nutanix Unified Storage has no problems scaling. It's a highly stable platform.

How are customer service and support?

I rate Nutanix customer service nine out of 10. It's only nine because I do not believe in perfection. This is a critical subject for us. Normally, our suppliers deliver and leave. However, we have maintained a relationship with Nutanix for three years. We started with a single solution and decided we wanted to continue working with them. 

We recently renewed three other servers and will continue to grow with the same provider. We know each other, so it's easier to trust someone you've known for a while. Indeed, a community is growing and more clients join every day.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously had a Dell that was expensive and incomplete. We would have to complete it with something else that made it even more expensive and have the dependency on a resource. This was ultimately reduced thanks to NUS.

How was the initial setup?

Deploying Nutanix Unified Storage was simple for the IT team, and we quickly integrated it in compliance with the minimum security mechanisms. We updated, migrated, and implemented it, so it wasn't too chaotic. There was a learning curve, but it wasn't so bad because our IT staff members aren't rookies. They already understand the concepts and how things are implemented, so it was fast.

We started with certain important people, focusing on the business aspects, not technology. We took advantage of technological renewal, the fact that it was time to renew and change components. In every deployment, people always react differently to change. At first, you don't trust the technology, but once you start realizing its potential, things become much more fluid. 

What about the implementation team?

A consulting integrator called Mtsolutions, which is in Latin America. The name of the integrator was Ronald Paniahui, the experience was very positive.

What was our ROI?

It is difficult to say because we have never measured the ROI of Nutanix Unified Storage, but I can provide a concrete example. For example, a salesperson had a problem in January when her laptop stopped working. That loss of information costs a lot of money. We implemented Unified Storage in March, and something similar happened to another person in May, but they didn't lose their information. There was only minimal physical damage to the device.

We know there is operational efficiency and the information is easier to recover. If we were working the same old way, we would have needed people dedicated to many issues. Maybe this measurement has not been from a human resources perspective of how long it takes for a person to recover their information, where they do it, what they recover, etc. The business flow would not be the same if we still used another solution.

What's my experience with pricing, setup cost, and licensing?

The price can always be improved. As a customer, you always seek reasonable solutions within your budget, and they give us little to do a lot. My IT team always has to justify that we are choosing an optimal solution, so the price could be a little lower.

What other advice do I have?

I rate Nutanix Unified Storage nine out of 10. The platform sells itself without forcing you to like it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2059110 - PeerSpot reviewer
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees
MSP
Top 5Leaderboard
Boasts impressive flexibility, is resilient, and removes silos
Pros and Cons
  • "The real-time alerts generated by this system enable us to swiftly address and mitigate such threats."
  • "The feature request I have is for the consistent improvement of how user account permissions are assigned in Nutanix Unified Storage."

What is our primary use case?

Our NetApp storage array, nearing its end of life, prompted us to seek a replacement. We aimed to migrate NFS, CIFS (SMB), and SIP shares to a new platform. Initially, we considered a Windows file server, but the Nutanix Unified Storage file offering proved more appealing. However, setting up Nutanix files required a dedicated server, and we used Robocopy jobs to transfer workloads to the new platform.

How has it helped my organization?

Nutanix Unified Storage boasts impressive flexibility. It offers extensive capabilities and built-in continuity, ensuring minimal disruption to workloads during updates. Unlike Windows servers, where applying updates or security patches necessitates rebooting and potential user downtime of five to 30 minutes, Nutanix Files seamlessly handles updates. During an update, user requests are automatically directed to another node while the original node reboots and sequences, ensuring a smooth and transparent experience for users.

Resiliency is about maintaining functionality despite setbacks. During our installation, we had three different file servers built with redundancy. When we tested this by powering down one server completely, users didn't experience any change in file accessibility.

I've seen demos of Data Lens, but it's not currently deployed in our environment. Nutanix United Storage is holding it in development and testing until additional features become available. However, I recognize its potential, particularly for specific notifications like unusual file activity, such as encryption or large-scale downloads. The snapshot technology offers the advantage of swift recovery within hours or minutes, compared to days or weeks with traditional methods.

One of the key advantages of Nutanix Unified Storage is its resilience, which allows us to perform updates without causing disruptions to users. This is crucial for our global organization, as any downtime would affect employees accessing files anywhere from Great Britain to India. With Nutanix, we can perform maintenance without worrying about complaints due to inaccessibility. We initially encountered the benefit of this resilience when we first implemented updates. While it was still in a testing phase and files weren't accessible to the entire company, we grasped the power of seamless updates for our globally distributed teams.

Unifying everything to Nutanix makes great sense. We no longer have to deal with multiple vendors. For us to have different workloads running. At one time, we had three different storage vendors for different application uses.

Three years ago, I was frustrated with the user permission management process for Nutanix files. It necessitated using an MMC plugin for Windows. Thankfully, newer versions, like our current version 4.4, have streamlined this management by unifying and integrating it into the overall solution.

Nutanix Unified Storage helps our organization remove storage silos. It allows us to create diverse file repositories, eliminating the need for separate tiers of storage. Additionally, we can set distinct policies based on the specific storage requirements of each repository.

Nutanix Unified Storage integrates seamlessly with other Nutanix solutions, presenting a unified view through Prism Central's single pane of glass. This centralized console simplifies operations, eliminating the need to navigate across multiple interfaces for information or management tasks.

What is most valuable?

With the current version of Nutanix Unified Storage, we've implemented a new feature called Data Lens that provides powerful capabilities for reporting file usage and identifying abnormal trends. These trends could include unusual file deletions, large-scale file access events, or potential indicators of cyberattacks like ransomware. Additionally, this data lens can help detect malicious insider activity, such as a disgruntled employee downloading sensitive company information before termination. The real-time alerts generated by this system enable us to swiftly address and mitigate such threats.

What needs improvement?

The feature request I have is for the consistent improvement of how user account permissions are assigned in Nutanix Unified Storage. While there have been vast improvements over the last three years since I began using it, there's still some additional functionality I'd love to see. I believe their team is working towards those goals, but I understand that not everything can be implemented at once, and progress takes time.

For how long have I used the solution?

I have been using Nutanix Unified Storage for three years.

What do I think about the stability of the solution?

I've only experienced one instance of downtime, and even that wasn't caused by Nutanix. It was a network issue. This underscores the stability of Nutanix Unified Storage. I haven't encountered any other problems with it. If any concerns arise, we can always reach out to support for a health check. They typically respond quite promptly.

What do I think about the scalability of the solution?

Nutanix Unified Storage is indeed highly scalable. With just a few clicks, we can deploy another worker VM, and the solution seamlessly scales to meet our growing needs.

How are customer service and support?

Technical support is generally quick to respond to P3 requests. Their standard response time is within eight to twelve hours, although I usually receive responses much sooner than that. The benefit of their global support network is that even if we call from the US at midnight, there's a good chance we'll reach someone in Australia who can help and is happy to do so.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were previously using NetApp for our storage needs. However, when we decided to switch to a hyper-converged platform as part of a broader platform change, we needed to move away from NetApp. Finalizing our purchase with Nutanix was an easy decision because it streamlined the process considerably. The fact that Nutanix offered file services was also a significant factor in our choice.

How was the initial setup?

The initial setup was straightforward. While some network and firewall configuration was necessary, the installation wizard clearly outlined the steps. I was able to complete the installation myself within an hour, thanks to the helpful Nutanix documentation.

The migration, however, took several months due to the large amount of data involved and the need to coordinate with other departments and teams. Since the data resided in existing storage, we continued running our Robocopy jobs to maintain synchronization. This meant we had to carefully choose downtime windows compatible with business operations for the cutover, which ultimately extended the migration timeline.

Two people were involved in the full deployment process.

What about the implementation team?

The implementation was completed in-house.

What was our ROI?

Using Nutanix as a whole, I've seen a significant return on my time investment. I spend significantly less time troubleshooting, configuring, and updating. It's been much easier, and it's allowed me to reclaim my nights and weekends.

What's my experience with pricing, setup cost, and licensing?

Nutanix Unified Storage pricing is reasonable.

Which other solutions did I evaluate?

We were initially considering VMware as a hyper-converged solution, similar to Hyper-V. However, the licensing costs for VMware were significantly higher than what we found with the Nutanix solution.

What other advice do I have?

I would rate Nutanix Unified Storage a ten out of ten.

I find the security of Nutanix Unified Storage to be on par with industry standards. Additionally, the various security reports and analytics offered by Nutanix help me ensure that we are following best practices and maintaining a secure environment.

For those considering Nutanix Unified Storage for their organization but concerned about the cost, I recommend visiting the Nutanix website to test drive the solution. For specific pricing information, speak with the local reseller to explore available options.

The only maintenance required is for the software updates.

I recommend reading the documentation and taking advantage of the free test drive before migrating your existing storage to this new platform. Be sure to create a migration plan to ensure a smooth transition.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Nutanix Unified Storage (NUS)
November 2024
Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Faisal Shaheen - PeerSpot reviewer
Systems Administration Manager at Elsewedy Technology
Real User
Top 5
I like the ability to manage all my file servers from a single platform
Pros and Cons
  • "Nutanix's analytics provide better insights into all of our files."
  • "The interface could be improved."

What is our primary use case?

We use Nutanix Unified Storage for file storage and analytics. We use Nutanix as an additional server. Before implementing it, we didn't have insight into our files. We have two Nutanix clusters. One is at our primary location, and we also have an off-site disaster recovery cluster.  My company has about a thousand users on the main site. 

How has it helped my organization?

Nutanix's analytics provide better insights into all of our files. 

What is most valuable?

The most valuable feature is Nutanix's file analytics. I like the ability to manage all my file servers from a single platform. I can see which owners have access to files and track changes. 

What needs improvement?

The interface could be improved.

For how long have I used the solution?

We have used Nutanix Unified Storage for about seven months. 

What do I think about the stability of the solution?

Nutanix is stable.

What do I think about the scalability of the solution?

The scalability is excellent. We can scale up and out. Nutanix can expand to meet any demand. We can increase the VMs, CPU, and memory as needed. 

How are customer service and support?

I rate Nutanix support 10 out of 10. It's excellent. We contact them when we have problems, and they always resolve the issue quickly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before implementing Nutanix, we used a traditional file server storage solution. We adopted Nutanix because we have more than a million files and we didn't have any insights or analytics. We didn't know who deleted or moved files. We couldn't see who had permission to access a file. Nutanix is integrated with our Active Directory.

How was the initial setup?

The setup is straightforward, and it only took about 15 minutes to deploy Nutanix to our file server. We had help from a reseller and rely on the vendor for maintenance.

What was our ROI?

We haven't seen an ROI so far, but I believe we'll start to see a return after three years.

What's my experience with pricing, setup cost, and licensing?

Nutanix is cost-effective because we don't need to upgrade our infrastructure. It's cheaper than the alternatives. 

What other advice do I have?

I rate Nutanix Unified Storage 10 out of 10. The file server analytics are great. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Network Administrator at a healthcare company with 501-1,000 employees
Real User
Helps our organization manage and operate its storage from any location
Pros and Cons
  • "The scalability, ease of use, and technical support are the most valuable features of Nutanix Unified Storage."
  • "The graphical user interfaces could benefit from more attention to detail."

What is our primary use case?

We run our entire production environment on the HCI Nutanix cluster, including SQL servers, web servers, on-prem exchange, hybrid Active Directory, and essentially, our entire virtual infrastructure.

How has it helped my organization?

The biggest problem we had was with an old aging vendor and our three-tier architecture. We had to constantly spend a lot of money on purchasing storage to meet our demands, making it quite expensive. Additionally, our data center's power consumption was increasing rapidly. To solve these issues, we decided to replace the old vendor with a four-node cluster of about 8U, significantly reducing our footprint and the cost of buying various components for virtualization, CPU, and SAM solutions separately. This was achieved by implementing Nutanix Unified Storage.

Nutanix Unified Storage handles unstructured data effectively. Currently, we are using Citrix, which works well for audio and other tasks. However, apart from that, we don't have a significant amount of media of that type in our organization's environment.

Nutanix Unified Storage is incredibly flexible and scalable. It has made troubleshooting CPU spikes, memory, and network issues very easy for us. We can easily fix and remedy any problems that arise. The interface is user-friendly, and we can easily expand and add additional clusters when we run low on resources. Overall, it provides us with great flexibility in managing our storage needs.

The resiliency of Nutanix Unified Storage is impressive, with excellent uptime. We faced numerous issues with our previous three-tier architecture. However, with our current Nutanix solution, we have experienced no downtime in the last three-plus years. It appears to be very reliable.

Nutanix Unified Storage has significantly improved the performance of our virtual machines. We can now supply data faster to our end users without experiencing long waits and lag. Additionally, we save a lot of money by purchasing a server that contains all three components, storage, computing, and everything else at a much cheaper price, rather than buying them individually. Switching to Nutanix from a three-tier architecture has also allowed us to save considerable money on electricity consolidation in our data center.

We immediately recognized the benefits of Nutanix Unified Storage after its deployment.

We have integrated the Nutanix file system to consolidate our files and object storage. Previously, we had a CIFS share from a different vendor, which resulted in significant lag and poor performance. However, after implementing Nutanix and its file analytics component, the speed improved drastically. As a result, we are now able to share numerous files with our end users, enabling seamless collaboration. We no longer experience network bottlenecks or performance problems like before.

Nutanix Unified Storage helps our organization manage and operate its storage from any location. Currently, we have two campuses where we utilize this technology. With the challenges brought about by COVID, our employees in the healthcare profession have shifted to remote or teleworking, and Nutanix has played a significant role in enabling them to access all critical systems just as if they were in the office. It has allowed our end users to work from home and connect seamlessly to their workstations.

Before switching to Nutanix Unified Storage, we had a three-tiered architecture with siloed individuals who only knew specific components of that architecture. This led to a highly compartmentalized organization, with separate individuals responsible for storage, virtualization, and VDI. Now, with Nutanix Unified Storage, all these tasks can be handled by a single administrator as they are integrated into the same system. This centralization makes management much easier as everything is now consolidated within the organization.

We have a Nutanix cluster with four nodes. Additionally, we use File Analytics and Nutanix Files for managing our files. The integration between these solutions and Nutanix is excellent. We can easily manage them through their respective management UIs, which are very user-friendly. There are numerous add-ins and third-party products that we can incorporate into their system, although we haven't explored this option much yet. However, the products we currently utilize, such as Files and File Analytics, seamlessly integrate into a single management interface.

What is most valuable?

The scalability, ease of use, and technical support are the most valuable features of Nutanix Unified Storage. Whenever we encounter an issue, we call their support team and they are great in assisting us. We are able to quickly scale our environment to meet our annual demands without incurring high costs for replacement or addition. We do not have to remove anything, we simply add on as needed.

What needs improvement?

The graphical user interfaces could benefit from more attention to detail. Simplifying some menus and incorporating a few sub-menus would enhance the ability to manage the clusters through Prism and Prism Element.

For how long have I used the solution?

I have been using Nutanix Unified Storage for a couple of years.

What do I think about the stability of the solution?

Nutanix Unified Storage is extremely stable. In the past three years, I have never encountered any issues that resulted in downtime. The storage system has multiple resiliency and backup features, ensuring that we do not experience any outages. Occasionally, we have come across some software bugs, but when we contact their engineers, they promptly provide solutions and guide us through the process of fixing them. Through screen sharing and phone calls, we quickly resolve these minor issues without any significant impact on our operations or data loss.

What do I think about the scalability of the solution?

What I like about Nutanix Unified Storage is the ability to easily add the amount of space it would save in our data center. With our previous vendor, we needed almost an entire rack full of hardware to accommodate what we are now able to do with just four servers sitting at the top of our rack. This takes up very little space, leaving plenty of room underneath for expansion and growth. All we need to do is buy one server if we want to expand, as it contains the CPU, memory, and storage in one small unit, all being solid-state drives. We can easily expand our current cluster by adding on an additional one, and if we run out of space, we can simply buy and add more servers until our rack is full. This level of flexibility and ease of expansion is something I haven't experienced with their competitors or other solutions we've tried in the past. It requires a lot less effort and work on our end.

How are customer service and support?

I have never encountered tech support that is better than theirs. Whenever I call their main number, I am always connected with an engineer. The person who answers my call is always the engineer who then opens a ticket and ensures they have all my contact information. Once the engineer receives the information and inputs it into their computer, we are already on a screen share. This means there is no waiting involved, and I have never had to wait for a callback, regardless of the criticality of the issue. Whenever I call, I immediately get on the phone with an actual engineer, and I am never transferred. They always manage to resolve the issue efficiently.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to use NetApp before switching to Nutanix Unified Storage. NetApp had much slower disks and did not have solid-state disks. It was essentially just a 10K RPM storage shelf that we kept having to add on to, and it eventually reached the end of its lifespan. The performance was no longer good, and we experienced some outages as a result.

How was the initial setup?

The initial setup is straightforward. I had never worked on an HCI solution before, but I found it very intuitive once the engineer contracted to help us install the solution and showed us how to do it. It didn't take very long at all. He was there for only two days, and we had an entire cluster and all of our production stuff migrated over to it. It was simplistic.

The deployment was completed by two network engineers, including myself and the consultant.

What about the implementation team?

We hired a consultant from Converge Technology Solutions who was helpful in assisting with the implementation.

What was our ROI?

We have definitely seen a return on investment, particularly from an uptime perspective. It has proven to be more cost-effective and efficient. Our users have been able to be more productive due to the increased uptime with our old solution. Previously, we experienced quite a bit of downtime, which hindered our users' ability to perform their jobs. Therefore, Nutanix Unified Storage has undoubtedly been beneficial for us.

What's my experience with pricing, setup cost, and licensing?

The only concern I have about the cost of Nutanix Unified Storage is the buyout between VMware, as we still use VMware instead of Acropolis. I believe Broadcom now owns VMware, and Nutanix has its own hypervisor, Acropolis. We are considering migrating to Acropolis due to the increased cost imposed by VMware since being acquired by Broadcom, which raised their virtualization pricing. However, in terms of pricing, Nutanix is very competitive. They offer one of the better pricing schemes compared to their competitors, providing many included products at the base level that other companies charge extra for.

Which other solutions did I evaluate?

Considering our origins and the benefits we gained from Nutanix Unified Storage, we explored other vendors such as Dell VxRail and another NetApp three-tier solution. However, we ultimately found that Nutanix was the best fit for us. Currently, I am the main administrator for this product. In terms of its functionality, I find that it works wonderfully and has several fail-safe features. For instance, if updates are done, it can easily roll them back or identify and fix any issues. Personally, I haven't encountered any problems with it. Additionally, I appreciate their tech support as they are always very responsive.

What other advice do I have?

I give Nutanix Unified Storage a perfect score of ten out of ten.

When I compare the security offered by Nutanix Unified Storage to Dell VxRail, the two solutions are very similar. However, it seemed that Nutanix had a slightly higher level of granularity and more control over the security features and options available to us.

I am the person responsible for managing the environment, particularly in terms of maintenance and patching. I take care of these tasks using either Prism Element or Prism Central. Occasionally, I update our VMware hypervisors through VMware VirtualCenter.

I'm not sure about all the various vendors currently in that field, but when we installed Nutanix Unified Storage, there weren't many other competitors. I recommend researching different solutions, checking their pricing, ensuring a fair comparison of features, and considering their potential future needs. Additionally, it's essential to evaluate how easy it is to support the solution, decide who will administer it, and select a vendor with excellent tech support. Nutanix offers new training at Nutanix University, and I've never seen anything like it. They provide a lot of free videos, training, certifications, and similar resources. I think that's also important for the decision-makers evaluating other vendors to ensure they have some sort of good training documentation or utilities as Nutanix does.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
MakhloufMimouni - PeerSpot reviewer
Virtualization systems Engineer at Freelance Consultant
Real User
Stable, scalable, and has high availability and ability to scale out with many VMs
Pros and Cons
  • "What I found most valuable in Nutanix Files Storage is its high availability and ability to scale out with many VMs."
  • "Managing other storage infrastructure on Nutanix Files Storage is an area for improvement. In particular, I want to add other forms of storage from different vendors not currently in Nutanix Files Storage, to the file server, for better management."

What is our primary use case?

We use Nutanix Files Storage for sharing and storing critical data with different divisions and for various services within the company.

What is most valuable?

What I found most valuable in Nutanix Files Storage is its high availability and ability to scale out with many VMs.

What needs improvement?

Nutanix Files Storage lacks a user access auditing feature, and that's the feature I want to be added to the solution.

Managing other storage infrastructure on Nutanix Files Storage is an area for improvement. In particular, I want to add other forms of storage from different vendors not currently in Nutanix Files Storage, to the file server, for better management.

For how long have I used the solution?

I've been using Nutanix Files Storage for four years.

What do I think about the stability of the solution?

Nutanix Files Storage is stable, so I'm rating it as ten.

What do I think about the scalability of the solution?

Nutanix Files Storage is very scalable. In terms of scalability, it's a ten.

How are customer service and support?

The support for Nutanix Files Storage is excellent. When I open a case, mainly when it's critical, I get a direct response at a maximum of four hours. The Nutanix technical support team always has a solution. My company has opened many cases with Nutanix, and it always gets a solution for each case.

As the technical support for Nutanix Files Storage is very good, I'm giving it a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It was easy for me to set up Nutanix Files Storage. I didn't experience any difficulty with the initial setup, so setup-wise, it's a nine out of ten.

Deploying Nutanix Files Storage took a few minutes. It's a process of adding a new file server, selecting the number of VMs, and taking care of the local storage, DNS, and the network.

What about the implementation team?

I implemented Nutanix Files Storage. I am NCSC-certified. I am a consultant, so I could implement the solution without help from the vendor.

What's my experience with pricing, setup cost, and licensing?

As an engineer, I don't have information on the pricing for Nutanix Files Storage. A different team handles that part.

What other advice do I have?

I've recently updated Nutanix Files Storage, so I'm using the latest version.

I didn't experience any problems updating or maintaining Nutanix Files Storage whenever there's a new version. My company updates and upgrades immediately.

I recommend Nutanix Files Storage to others because it's easy to install and has high availability. It's one of the most useful solutions.

My rating for Nutanix Files Storage is nine out of ten.

My company is a Nutanix customer.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SigfridCecillon - PeerSpot reviewer
Director at Arsium
Real User
Top 5Leaderboard
Stable and good tool
Pros and Cons
  • "My opinion is that this solution has very good stability."
  • "Customer service is more difficult to call and they do not responding as much as, for example, DataCore. It's not the same level of satisfaction compared to DataCore. Responses could be faster."

What is our primary use case?

My use case is quite complicated because in our society we need to know how to integrate Nutanix products and we need to understand how to integrate technical products. Nutanix is a bit more challenging to use, start, administrate, and deploy, but overall a very stable solution and quite a good tool.

All of my clients are secret clients for military use or industrial use and, in all cases, we are on-premises.

What needs improvement?

There is room for improvement in the solution's customer service.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

My opinion is that this solution has very good stability. Maybe it's better than, for example, DataCore, because there are more servers. So you can move your data easily to a different server. When it comes to moving data, it's better than DataCore.

What do I think about the scalability of the solution?

When it comes to scalability, it's not as easy as, for example, DataCore, but it's scalable. When you have a lot of storage to add, it's pretty good. When you have small storage to add, it's more complicated than DataCore.

How are customer service and support?

Customer service is more difficult to call and they do not responding as much as, for example, DataCore. It's not the same level of satisfaction compared to DataCore. Responses could be faster.

I would rate their customer service a seven, on a scale from one to 10, with one being the worst and 10 being the best.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The license is paid on a yearly basis and they're quite expensive.

I would rate their pricing plan an eight, on a scale from one to 10, with one being the worst and 10 being the best.

What other advice do I have?

I would recommend Nutanix for people that can manage their computing infrastructure. Because when you have Nutanix, you need some expertise in computing science, because it's not very easy to use and administrate.

We only have about three clients on Nutanix.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Controller at Cooperativa Santa Clara
Real User
Top 20
We replaced our entire infrastructure with the solution, greatly reducing data center space and consumption
Pros and Cons
  • "We have virtually zero downtime with Nutanix. It updates itself, and we can easily move machines from one cluster to another."
  • "While Unified Storage has evolved a lot over time, its database handling needs to improve a little. There could be an improvement in terms of costs. It's a little expensive for Brazil but still delivers a lot of performance."

What is our primary use case?

We use Nutanix Unified Storage for virtualization with Acropolis and have approximately 120 servers on Nutanix.

How has it helped my organization?

We replaced our entire infrastructure with Nutanix, greatly reducing data center space and consumption, which has helped the company. Everything we have today runs on top of Nutanix.

Unified Storage has reduced the number of storage nodes needed by about 60 percent. We had nearly two racks in the data center, and now we have less than half a rack. It has helped us put fewer resources into data center expansion, and by reducing them, we can put more computing power in the same space.

What is most valuable?

We have virtually zero downtime with Nutanix. It updates itself, and we can easily move machines from one cluster to another. Through its hyperconvergence, Nutanix performs comparably to traditional hardware or better.

I think that recently, about two years ago I imagine, Nutanix added a better feature on the platform and now it competes with the best on the market. I think the add-on feature they used is very good.

What needs improvement?

While Unified Storage has evolved a lot over time, its database handling needs to improve a little. There could be an improvement in terms of costs. It's a little expensive for Brazil but still delivers a lot of performance.

For how long have I used the solution?

I have used Nutanix Unified Storage for eight years.

What do I think about the stability of the solution?

Nutanix Unified Storage is highly stable. We haven’t had any issues.

What do I think about the scalability of the solution?

Over time, Unified Storage's versions changed, and its capacity also increased a lot. Eventually, you also need to upgrade the hardware version, but it is highly scalable and easy.

How are customer service and support?

I rate Nutanix nine out of 10 for support. Nutanix support is one of the best on the market. They respond quickly, and the technicians are knowledgeable and professional. 

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy and transparent to deploy servers on Nutanix. We started with some servers to test. Once we saw there were no major problems and the installation was quick, we implemented the entire load..

What about the implementation team?

We use a consultancy from Brazil called Tech Channel, which supports us to this day. We are here at the event with them.

What was our ROI?

The biggest benefits are performance, security of use, and a single management platform.

What's my experience with pricing, setup cost, and licensing?

Nutanix's licensing model isn't too difficult, but the price is high for Brazil, and the software renewal is considerable. 

What other advice do I have?

I rate Nutanix nine out of 10. It is extraordinary, and the price is okay.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Systems Engineer at ITIC
Real User
Unrivaled customer service and does everything better than its competitors
Pros and Cons
  • "For somebody like me who grew up building what others call three-tier and I call traditional architecture, the valuable thing is that you can now buy it. You can have new deployments and infrastructure up and running with very little infrastructure behind it."
  • "The biggest thing for me, which is a pet peeve of mine, is the integration with the hardware platforms."

What is our primary use case?

Everybody calls it three-tier, but we came from traditional Big Iron, so app hosting was on clustered Unix or Linux systems. It was nothing to have SAN, NAS, iSCSI, and all kinds of disparate storage in the environment. When we did a run-off of HCI products, we did VxRail, HyperFlex, and Nutanix. It was only a benefit to realize that there was a storage element that we did not account for. 

I was trying to beat out having to have all these products to do VMware. In the long run, there was this benefit where we started to think about what other things we could do now that we had this storage. There were files, objects, or whatever you wanted to turn on, so to me, it was a huge win for no money. It was just available. You just took advantage of it when you needed to.

How has it helped my organization?

We scaled out the second or third cluster in anticipation of removing EMC CLARiiON products at the time, which then became Dell EMC CLARiiON products. We scaled out a ten-node cluster. It had 300 or 400 terabytes in it, so we were able to migrate from traditional SAN-based infrastructure. I got rid of the SAN-based infrastructure. I got rid of the refrigerator full of disks and power cooling. We did not have only storage; we could also run compute on it, and everything runs local. We did some storage-centric nodes for a while. They were fun, but they were just large disk arrays that presented themselves inside the cluster. I figured that it was easier to have FAT nodes with enough storage in them to take advantage of both compute and memory versus having any sort of storage-centric nodes, but you could not run any workloads on them. It was a nice Flex environment where you could move stuff into a cluster because it has a ton of storage, but when you tried to uplift it or were close to it, you discovered that some of these nodes do have limitations. In the long run, it was better to have all the compute nodes with memory storage and an all-in-one compute platform for our use cases. Now that disks are fast and everything like that, it does not hurt in the long run. There is no downside.

In the long run, there was money savings. In simple terms, you had to continue either to pay maintenance for the SAN infrastructure and storage environment and then present that to physical nodes that just get shared out when all of that is rolled into one bottle of wine. Imagine taking two-thirds of your infrastructure away with no impact. It is a no-brainer that you are going to save a ton of money. In the long run, you did not have to convince your customer. It would probably be termed as reinvesting into this product. Do not just buy one and consider it done. Start to do the evolution—no more stack delivery, which is also a benefit. You do not have to forklift anything in. Just buy a few nodes every year. It is easy. It is a no-brainer. It saves tons of money.

When it comes to latency or throughput improvements, most of our infrastructure runs on what you would consider just traditional factors. If we had a database or if people had hosted apps, it all ran in the local environment. We rarely separated the infrastructure where we had a database server living somewhere in the environment, and then we had the front-end web servers living somewhere else. A lot of times, they were just combined, but with the all-flash capabilities that Nutanix has in Unified Storage, if you want to move workloads in or tier it, there are no issues. Nutanix has solved all of the problems. I never experienced any issues. I never heard any complaints. No one ever came to me. We have moved things to it. It is hard to get compliments when you are the cloud for your customer, but very frequently, you get asked if something changed. If you ask them why they're asking, they say. "It is a little faster." When it works a little faster, I pat myself on the back. We have been using it significantly, and we never ran into any problems.

In terms of a reduction in the number of storage nodes due to increased storage capacity per node, by being able to be clustered in the same process, we get some benefits from it as compared to traditional tiering. However, at least in my world, as soon as you make some savings, someone will take advantage of it. There might have been some savings, but I would not know. As soon as there is some space to be had, somebody needs space. The customers like it because any benefits that I somehow garner out of the infrastructure, or as I add, they win. If they give me money and I buy something, they instantly see a benefit. They never argue when I say that it is the time to buy. Nutranix MAKES it easier. It is not me. I just do the implementation.

What is most valuable?

For somebody like me who grew up building what others call three-tier and I call traditional architecture, the valuable thing is that you can now buy it. You can have new deployments and infrastructure up and running with very little infrastructure behind it. If you have networking and you buy the cluster, you are done. The flexibility it provides with growth is a no-brainer. It could be node-based or cluster-based. We have multiple clusters. We DR to different sites. We have now bought specific clusters for high-end compute for data analytics and data lakes. There is nothing that it cannot do, and it does everything better than ITS COMPETITORS. 

What needs improvement?

A pet peeve of mine is the integration with the hardware platforms. Each one of them presents its own use case. They have let Cisco on stage and they are bragging about it. Generally, when you buy UCS products, they want you to have FIs. FIs are nothing more than just fancy and smarter switches with a GUI. Now that they are partners with each other, you get LCM. LCM did not exist for UCS before. HPE is similar, but the integration points could be made better. 

At the surface level, they have done the handshake, and all those are wins. We are able to pick the platform of our choice and deploy it with the confidence that Nutanix is going to back it, but after having used almost all of the products that they have, except for Lenovo and Dell, I would still go with Supermicro. I would still go with the x nodes all day long. The flexibility is there. We only go to one vendor when something breaks. It just makes life easier. There is no short side to it. It is not deficient in some way based on the other ones. They are all equal, and there is more flexibility at a different price point. I don't integrate with extra partners and have to deal with whatever they have. In the long run, it would be just the devil in the details when it comes to hardware.

For how long have I used the solution?

It was the second cluster we wanted. We started using it in 2017 or 2018.

How are customer service and support?

The customer service from my partner and from Nutanix directly is unrivaled. At Nutanix NEXT 2024, somebody was on stage saying that he treats Nutanix as a part of his business, and that is probably the most apt way of phrasing it. I implement it. I see it as an extension of my knowledge or support, so I get to call people and people show up. I do not call hotlines and put in tickets. It is like having two extra guys on your staff that you do not pay for. 

I would rate them a ten out of ten. If possible, I would even rate them an eleven. There is not one bad instance that I can think of. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used other products, but it would have been ad hoc.

How was the initial setup?

It is all on-prem. Its initial deployment was pretty straightforward. We had deployed a few clusters before, so it was not a big deal to get the cluster up, but it was interesting to learn the lessons. You think you have all the storage and you can outsmart the unified storage environment by creating a FAT VM, and then I will give it a bunch of storage space. What you realize is that you do not get the benefits of unified storage without using unified storage. Just because you have storage does not mean that it works the way it is supposed to. You learn those lessons. You think that you can outsmart these guys and realize that you cannot. In the long run, it was easy. Once the cluster was up and running, it was just making sure our licenses and other factors were in place.

It is very intuitive. There is a wizard guide for creating shares, objects, etc. It is pretty easy.

What was our ROI?

The biggest return on investment is that it frees up revenue and the data center space cost of dealing with power, cooling, etc because now I can just put more Nutanix in there when needed. It never outgrows itself. As these nodes get denser and smarter, racks stay the same. When I scale out, I never need ten more racks of equipment. I can just fill out some older nodes, and they are now denser, so I stay in the same footprint. That to me is the biggest benefit.

What other advice do I have?

We are not using Nutanix Data Lens. It is probably something I should do.

We are not using much to protect unstructured data in our organization. Most of the infrastructure data that we get is in huge datasets. We store that on larger storage platforms that are designed specifically to hold petabytes of data and then it is read into Nutanix clusters for analytic purposes. I do not have to deal with it. I am pulling from somebody else who hosts huge data frames.

I would rate Nutanix Unified Storage a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Nutanix Unified Storage (NUS) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Nutanix Unified Storage (NUS) Report and get advice and tips from experienced pros sharing their opinions.