OpenText Cloud Service Automation Reviews

Name: OpenText Cloud Service Automation
Brand: OpenText
Rating: 4.5 (6 reviews)

4.5 out of 5

6 reviews
100% willing to recommend

602 followers

What is OpenText Cloud Service Automation?

OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

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OpenText Cloud Service Automation is the #35 ranked solution in top Cloud Management solutions. PeerSpot users give OpenText Cloud Service Automation an average rating of 9.0 out of 10. OpenText Cloud Service Automation is most commonly compared to VMware Aria Automation: OpenText Cloud Service Automation vs VMware Aria Automation.

Buyer's Guide

OpenText Cloud Service Automation

March 2025

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Featured OpenText Cloud Service Automation reviews

SunpritSingh

Test Lead at MindTree

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

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Tony Rigby

CTO for Microsoft & Infrastructure Platforms at Amey

We actually put someone that I used to work with in contact with my account people and basically says, "It's there, it works really well, but you've still got to put a lot of effort in yourselves." So, if anybody tries to sell you a solution that says, "Don't worry, we do everything." Don't believe them. It's not true. But, Cloud Service Automation met all our needs. The only cautious thing now is, I want to see more innovation going forward, because the world is changing and we don't see that rate of change in HPE. We're worried about what's happening with HPE and CSC and the merge. Hopefully that won’t dilute the solution going forward.

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reviewer2311353

Senior Consultant at a consultancy with 10,001+ employees

The tool's most valuable feature is life cycle management. OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support. I have been working with the product for three to five years. I rate the product's stability an eight out of…

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OpenText Cloud Service Automation mindshare

As of March 2025, the mindshare of OpenText Cloud Service Automation in the Cloud Management category stands at 0.7%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Management

PeerAnalyst reports based on OpenText Cloud Service Automation reviews

Type	Title	Date
Category	Cloud Management	Mar 24, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 24, 2025	Download
Comparison	OpenText Cloud Service Automation vs VMware Aria Automation	Mar 24, 2025	Download
Comparison	OpenText Cloud Service Automation vs VMware Aria Operations	Mar 24, 2025	Download
Comparison	OpenText Cloud Service Automation vs Nutanix Cloud Manager (NCM)	Mar 24, 2025	Download

Title	Rating	Mindshare	Recommending
VMware Aria Automation	4.0	11.2%	94%	170 interviews Add to research
Morpheus	3.9	7.2%	75%	9 interviews Add to research

Valuable Features

OpenText Cloud Service Automation offers scalability, enabling users to easily request additional resources to support business growth. It integrates multiple tools, automates processes, and supports various providers for heterogeneous environments. With user-friendly features, it simplifies job submission compared to traditional mainframe systems. It includes lifecycle management capabilities. Its flexibility allows tailored offerings for different user groups, making it ideal for dynamic infrastructure-as-a-service delivery.

"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

Room for Improvement

Users suggest enhancements for OpenText Cloud Service Automation in areas such as subscriber flexibility, better monitoring visibility, and more functionality in cascading properties. They express a need for easier installation and improved support quality. Access to information could be made more open to testers. Additionally, more monitoring capabilities allowing customers to identify issues themselves would be beneficial. Users are in the learning phase and require time to adapt to the tool.

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."

Pricing

"OpenText Cloud Service Automation's pricing is average."

Deployment

Users found OpenText Cloud Service Automation's initial setup straightforward, particularly with wizard assistance. Some faced a learning curve, especially in legacy environments, which required customization and content creation. Implementation took about a week and received a high rating. Integrating with HP-OO and adapting to specific environments proved challenging for some. While some joined during the implementation phase, others adapted the tool to meet their needs efficiently.

Scalability

OpenText Cloud Service Automation is recognized for its scalability, with feedback indicating that scaling is achievable, albeit sometimes time-consuming due to physical constraints. No significant barriers have been encountered, supporting its effectiveness in expansion efforts. On the cloud, scalability is a noted strength, earning a favorable rating from users.

Stability

Users find OpenText Cloud Service Automation to maintain stability effectively. Experiences indicate few instances of instability, with some experiencing no difficulties. It receives high marks, with some evaluations rating its stability as an eight out of ten. OpenText's consistent performance is reflected in the satisfaction expressed by users who experience minimal disruptions in its operation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText Cloud Service Automation Buyer's Guide for additional reliable information.

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Learn more about OpenText Cloud Service Automation

OpenText Cloud Service Automation was previously known as Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation.