OpenText Project and portfolio Management Reviews, Competitors and Pricing

it_user674352

Sales Manager at a tech services company with 11-50 employees

Jun 9, 2017

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The most powerful modules are demand, dashboard, and reporting.

What is most valuable?

Demand, Dashboard, and Reporting. These are the most powerful modules for our customers

How has it helped my organization?

Our customers mostly use the above mentioned modules. Visibility, standard processes, faster development, and much less time spent for reporting

What needs improvement?

Project and Portfolio.

For how long have I used the solution?

We have used this since 2007.

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What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and support?

We are somewhat satisfied with tech support.

Which solution did I use previously and why did I switch?

We were not using a previous solution. Our customers were facing issues, such as hard to implement changes in old tools, no info, slow development, and no resource management. Some customers had Excel. PPM solved these issues.

How was the initial setup?

It depends on customers' expectations. Some customers wanted a complex process for the start and some started with easier processes.

Which other solutions did I evaluate?

Our biggest competitors are MS Project Server, CA Clarity, and JIRA.

What other advice do I have?

It is easy to perform changes (workflow/process). Even the customer can easily administer and develop it.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an HP partner.

it_user704016

IT Consultant

Jul 17, 2017

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Demand Management and reporting are the most valuable features. The license prices are a bit high.

What is most valuable?

Demand Management and reporting are the most valuable features.

What needs improvement?

There is a need to improve the following modules:

Project Management
Program Management
Portfolio Management
Financial Management
Time Management
Resource Management

For how long have I used the solution?

We are HPE PPM implementors since the year 2007.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

It takes longer but we always get help from the technical support.

Which solution did I use previously and why did I switch?

Our customer was using another product. The older Demand Management tool was hard to develop and not so flexible so we switched over to this product.

What's my experience with pricing, setup cost, and licensing?

The HPE PPM license prices are a bit high. HPE PPM does not support agile management. HPE ALM Octane, that supports agile projects, costs are extremely high.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners.