OpenText Project and Portfolio Management and Microsoft Project Server are competitive products in the project management software category. OpenText holds a slight advantage due to its real-time visibility and dynamic reporting capabilities, whereas Microsoft Project Server provides significant collaboration features but may fall short with its web interface.
Features: OpenText Project and Portfolio Management offers real-time visibility across projects, enabling better decision-making. It integrates seamlessly with various applications for enhanced functionality. Dynamic reporting capabilities make it strong in resource and financial management. Microsoft Project Server excels in effective project scheduling and provides seamless integration with Microsoft tools. Its notable features include the Excel-like user interface and extensive project collaboration capabilities.
Room for Improvement: OpenText needs to enhance its cloud service management and chargeback automation. Reporting functions require more refinement, and the complexity of licenses and technical support needs attention. Microsoft Project Server could improve task management and integration capabilities. Enhancements in resource allocation mechanisms and a mobile-friendly UI are also essential improvements suggested by users.
Ease of Deployment and Customer Service: OpenText supports primarily on-premises deployments, and users report slow support response times. Microsoft Project Server provides cloud and hybrid deployment options, and its technical support is commonly rated higher, offering quicker response times and better issue resolution, suitable for fast-paced environments.
Pricing and ROI: OpenText is competitively priced with clear fees but might be costly for smaller firms. Microsoft Project Server is also considered expensive for small businesses. However, its extensive features offer valuable ROI in larger organizations. Both products require careful licensing management to optimize costs and value.
It's challenging to navigate, often making it necessary to search for solutions externally.
Communication with two people, one was knowledgeable while the other was learning.
Exporting data from Microsoft Project, especially Gantt charts, is overly complex and not user-friendly.
The lack of collaboration capabilities on the desktop version, unlike the cloud version, is a limitation.
The desktop version does not have scalability.
Microsoft's products are expensive for individuals.
The pricing for Microsoft Project is fair, considering it is ahead of competitors and offers a comprehensive suite of features.
I have never had to reach out to their support because the product works as expected.
The Gantt chart is also a very powerful tool for a visual presentation of sequences, critical paths, and execution processes, which simplifies comprehension for users.
The level of customization is significant, and there are ample resources available online about how to use it.
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