OpenText Project and Portfolio Management and Smartsheet compete in the project management software category. Smartsheet appears to have the upper hand due to its flexibility and ease of use, ideal for project managers seeking integration capabilities.
Features: OpenText PPM provides robust project and resource management features with real-time visibility, what-if analysis, and seamless integration, making it a powerful tool for managing extensive portfolios. Smartsheet offers a flexible platform with advanced collaboration tools, customization options, and supports Gantt charts, automation, workflows, and dashboards, focusing on ease of use.
Room for Improvement: OpenText PPM requires enhancements in its chargeback mechanism, reporting, and user experience, with noted issues in background services and license management. Smartsheet needs to improve its security, real-time updates, formula intuitiveness, and has faced criticism on limited integrations and customization constraints.
Ease of Deployment and Customer Service: OpenText PPM is mainly on-premises with mixed technical support feedback, including slow resolutions. Smartsheet, being cloud-based, offers simpler deployment and is praised for its responsive customer service, though it faces challenges in resolving complex issues.
Pricing and ROI: OpenText PPM is considered costly, particularly for smaller organizations, despite being a viable option for large entities. Smartsheet offers competitive pricing with both free options and enterprise plans, providing better affordability and value compared to competitors.
Smartsheet is the enterprise platform for dynamic work. A leading cloud-based platform for work management, Smartsheet empowers organizations and teams to dynamically plan, execute, and report on work at scale, resulting in more efficient processes, innovative solutions, and better business outcomes.
Today over 90% of Fortune 100 companies and over 75% of Fortune 500 companies rely on the secure, scalable Smartsheet platform to connect the entire enterprise. The single Smartsheet platform gives people a solution flexible enough to adapt to the changing needs of dynamic work across a broad array of departments and use cases.
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