

OpenText Project and Portfolio Management and Smartsheet compete in the project management software category. Smartsheet seems to have the upper hand due to its ease of use and affordability, particularly appealing to small to medium-sized businesses.
Features: OpenText PPM integrates various modules, such as project, resource, and demand management, offering real-time visibility and trusted data for decision-making. It features scenario comparisons and financial management, along with robust workflow customizations and integration capabilities. Smartsheet is noted for its ease of use and low-code capabilities, ideal for project customization with functionalities akin to Excel. The intuitive Gantt chart and dashboard features facilitate effective project planning.
Room for Improvement: OpenText PPM needs improvements in reporting, resource management, and integration with cloud services. Enhancing security and the user interface would also be beneficial. Smartsheet could enhance real-time updates, integration capabilities, and complex sheet management, along with enhancing automation and dashboard visualizations.
Ease of Deployment and Customer Service: OpenText PPM is mainly for on-premises deployment but offers some flexibility; however, user feedback suggests mixed experiences with customer service, emphasizing delays in issue resolution. Smartsheet, a cloud-based solution, excels in straightforward deployment and adaptability, although it also receives average customer support ratings, with requests for better responsiveness.
Pricing and ROI: OpenText PPM is seen as costly for small to medium enterprises, with pricing based on user licenses and additional support costs. Smartsheet provides more flexible pricing options, including a free version for basic functionalities and competitive pricing, although the enterprise version is significantly more expensive. Both products face challenges in illustrating clear ROI without extensive implementation and usage analysis.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Smartsheet is pretty flexible and scalable.
While it is generally stable, there is still some room for improvement.
OpenText Project and Portfolio Management could improve in several areas such as portfolio planning and resource allocation.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
It is not overly expensive and provides a fair value for the features offered.
Licensing might be cheaper per user.
The workflow is amazing and highly effective in streamlining processes.
Automation helps by simplifying some manual work, saving time and facilitating communication.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
| Product | Market Share (%) |
|---|---|
| Smartsheet | 6.3% |
| OpenText Project and Portfolio Management | 3.1% |
| Other | 90.6% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
OpenText Project and Portfolio Management provides user-friendly interfaces with seamless integration into tools like Jira. It enhances real-time visibility, resource planning, demand management, and workflow automation for more effective project tracking aligned with business goals.
OpenText Project and Portfolio Management offers extensive customization and reporting capabilities. It integrates effortlessly with platforms like Jira and Microsoft Project, offering real-time data visibility for improved decision-making. While its strengths in resource planning, demand management, and financial oversight stand out, users highlight the need for improved chargeback integration, enriched reporting capabilities, and more efficient license management. The platform aids in managing project delivery, investment, resource management, and financial forecasts, with modules for time tracking and reporting management ensuring transparency and governance.
What are the key features of OpenText Project and Portfolio Management?OpenText Project and Portfolio Management is widely used across industries for resource and demand management, handling project delivery, capacity, and financial forecasts. Entities incorporate diverse modules like time and defect tracking to ensure governance and tailor the platform to meet project management requirements, collaborating closely with developers for effective testing and implementation.
Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.
Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.
What are the key features of Smartsheet?In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.
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