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OpenText Project and Portfolio Management vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Users are uncertain about ROI from OpenText PPM, anticipating potential value post-full implementation despite current mixed opinions.
Sentiment score
6.9
Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Project Manager at a university with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.4
OpenText support is inconsistent, with mixed reviews on responsiveness, satisfaction, bug fixing, and technical expertise ratings between 5-9.
Sentiment score
6.8
Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.
 

Scalability Issues

Sentiment score
7.7
OpenText Project and Portfolio Management is highly praised for its scalability, accommodating growth seamlessly for various business sizes.
Sentiment score
7.4
Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.
Smartsheet is pretty flexible and scalable.
Project Manager at a university with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.5
OpenText PPM is stable, especially on Windows, though some users report version-specific issues and infrastructure-related downtimes.
Sentiment score
7.9
Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.
While it is generally stable, there is still some room for improvement.
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
 

Room For Improvement

OpenText needs improved reporting, user interface, resource management, integration, and security, alongside better mobile, database, and automation features.
Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.
OpenText Project and Portfolio Management could improve in several areas such as portfolio planning and resource allocation.
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
 

Setup Cost

OpenText pricing is seen as high by SMBs, but offers transparency with separate licenses and no hidden costs.
Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.
It is not overly expensive and provides a fair value for the features offered.
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
Licensing might be cheaper per user.
Project Manager at a university with 1,001-5,000 employees
 

Valuable Features

OpenText PPM offers a user-friendly interface with real-time data, integration flexibility, and tools for efficient project and financial management.
Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.
The workflow is amazing and highly effective in streamlining processes.
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
Automation helps by simplifying some manual work, saving time and facilitating communication.
Project Manager at a university with 1,001-5,000 employees
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
Solution Architect at Think People
 

Categories and Ranking

OpenText Project and Portfo...
Ranking in Project Portfolio Management
11th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Portfolio Management
3rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Management Software (7th)
 

Mindshare comparison

As of January 2026, in the Project Portfolio Management category, the mindshare of OpenText Project and Portfolio Management is 3.1%, up from 1.9% compared to the previous year. The mindshare of Smartsheet is 6.3%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management Market Share Distribution
ProductMarket Share (%)
Smartsheet6.3%
OpenText Project and Portfolio Management3.1%
Other90.6%
Project Portfolio Management
 

Featured Reviews

reviewer2668566 - PeerSpot reviewer
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
workflow streamlines processes and ensures activities are completed properly
The most valuable feature of OpenText Project and Portfolio Management is its workflow. The workflow is amazing and highly effective in streamlining processes. Additionally, it is used to ensure that activities are completed properly, as part of the typical project and portfolio management. It meets my needs as a good project and portfolio management tool.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.
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879,477 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
9%
Performing Arts
8%
Manufacturing Company
8%
Outsourcing Company
7%
Manufacturing Company
15%
Healthcare Company
10%
Government
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise15
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

Any experience with Strategic Project Portfolio Management Solutions?
Hi, @Cheryl Joseph Micro Focus Project and Portfolio Management solution could be a good candidate, see my review on this product, or if you may need more information to drop me a message. You can...
What is your experience regarding pricing and costs for Micro Focus Project and Portfolio Management (PPM)?
The price of this solution is reasonable. It is not overly expensive and provides a fair value for the features offered.
What needs improvement with Micro Focus Project and Portfolio Management (PPM)?
OpenText Project and Portfolio Management could improve in several areas such as portfolio planning and resource allocation. Additionally, strategic portfolio management and investment management s...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
 

Also Known As

Micro Focus Project and Portfolio Management (PPM), HPE Project and Portfolio Management PPM
No data available
 

Overview

 

Sample Customers

Bank Simpanan Nasional, Smart Communications, Aareon AG
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about OpenText Project and Portfolio Management vs. Smartsheet and other solutions. Updated: December 2025.
879,477 professionals have used our research since 2012.