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OpenText Project and Portfolio Management vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Users are uncertain about ROI from OpenText PPM, anticipating potential value post-full implementation despite current mixed opinions.
Sentiment score
7.3
Smartsheet streamlines operations, reduces administrative tasks, enhances collaboration, and boosts productivity with an easy-to-use, cost-effective interface.
 

Customer Service

Sentiment score
7.4
OpenText support is inconsistent, with mixed reviews on responsiveness, satisfaction, bug fixing, and technical expertise ratings between 5-9.
Sentiment score
7.4
Smartsheet's customer support is praised for responsiveness and resources but criticized for ticket tracking and lacks phone/chat options.
 

Scalability Issues

Sentiment score
7.7
OpenText Project and Portfolio Management is highly praised for its scalability, accommodating growth seamlessly for various business sizes.
Sentiment score
7.5
Smartsheet excels in scalability and integration but faces challenges with large tasks, depending on user proficiency and adoption.
 

Stability Issues

Sentiment score
7.5
OpenText PPM is stable, especially on Windows, though some users report version-specific issues and infrastructure-related downtimes.
Sentiment score
8.1
Users praise Smartsheet's stability and reliability, noting minor issues that don't significantly affect their overall satisfaction.
While it is generally stable, there is still some room for improvement.
 

Room For Improvement

OpenText needs improved reporting, user interface, resource management, integration, and security, alongside better mobile, database, and automation features.
Smartsheet requires UI improvements, better integrations, enhanced functionality, and increased user-friendliness, with superior training and support.
OpenText Project and Portfolio Management could improve in several areas such as portfolio planning and resource allocation.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
 

Setup Cost

OpenText pricing is seen as high by SMBs, but offers transparency with separate licenses and no hidden costs.
Smartsheet offers flexible pricing with various plans, seen as cost-effective compared to competitors, with customizable features and support.
It is not overly expensive and provides a fair value for the features offered.
 

Valuable Features

OpenText PPM offers a user-friendly interface with real-time data, integration flexibility, and tools for efficient project and financial management.
Smartsheet excels with cloud accessibility, real-time collaboration, and robust integrations, offering customizable project management and intuitive interfaces.
The workflow is amazing and highly effective in streamlining processes.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
 

Categories and Ranking

OpenText Project and Portfo...
Ranking in Project Portfolio Management
12th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Portfolio Management
4th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Project Management Software (5th)
 

Mindshare comparison

As of March 2025, in the Project Portfolio Management category, the mindshare of OpenText Project and Portfolio Management is 1.7%, down from 2.5% compared to the previous year. The mindshare of Smartsheet is 8.1%, up from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

Mahmoud NourElDin - PeerSpot reviewer
Saves significant time on demand management and helps accelerate delivery
The ease of customization of the tool means I can support multiple departments in our company. Our users find it easy to use the service and the forms. And the Project Management module is one of the best modules that they work on. It is very important that the platform gives us a single place where we can measure progress toward goals, as we have weekly meetings with the CTO. We present these consolidated overviews and dashboards to him so that he has an overview of all the projects and can see the status of all the problems that we have and we are working on.
PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.
report
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
14%
Government
11%
Manufacturing Company
5%
Educational Organization
44%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any experience with Strategic Project Portfolio Management Solutions?
Hi, @Cheryl Joseph Micro Focus Project and Portfolio Management solution could be a good candidate, see my review on this product, or if you may need more information to drop me a message. You can...
What do you like most about Micro Focus Project and Portfolio Management (PPM)?
Micro Focus PPM is flexible and easy to use. It's simple to customize and configure workflows.
What is your experience regarding pricing and costs for Micro Focus Project and Portfolio Management (PPM)?
The price of this solution is reasonable. It is not overly expensive and provides a fair value for the features offered.
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Also Known As

Micro Focus Project and Portfolio Management (PPM), HPE Project and Portfolio Management PPM
No data available
 

Overview

 

Sample Customers

Bank Simpanan Nasional, Smart Communications, Aareon AG
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about OpenText Project and Portfolio Management vs. Smartsheet and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.