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Adobe Workfront vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Adobe Workfront improved productivity, collaboration, and organization, reducing costs and timelines with enhanced task management and broad user adoption.
Sentiment score
7.3
Smartsheet streamlines operations, reduces administrative tasks, enhances collaboration, and boosts productivity with an easy-to-use, cost-effective interface.
 

Customer Service

Sentiment score
7.7
Adobe Workfront's customer service is praised for expertise and responsiveness, with some noting delays and others appreciating dedicated support.
Sentiment score
7.4
Smartsheet's customer support is praised for responsiveness and resources but criticized for ticket tracking and lacks phone/chat options.
 

Scalability Issues

No sentiment score available
Sentiment score
7.6
Smartsheet excels in scalability and integration but faces challenges with large tasks, depending on user proficiency and adoption.
 

Stability Issues

Sentiment score
6.9
Adobe Workfront offers reliable performance with occasional slowness, minimal issues, quick bug fixes, and effective communication during outages.
Sentiment score
8.1
Users praise Smartsheet's stability and reliability, noting minor issues that don't significantly affect their overall satisfaction.
 

Room For Improvement

Adobe Workfront needs improved customization, user interface, report generation, and enhanced integration and visualization to match competitor capabilities.
Smartsheet requires UI improvements, better integrations, enhanced functionality, and increased user-friendliness, with superior training and support.
 

Setup Cost

Adobe Workfront is costly but offers scalability and flexibility, with potential discounts for enterprises with 50+ employees.
Smartsheet offers flexible pricing with various plans, seen as cost-effective compared to competitors, with customizable features and support.
 

Valuable Features

Adobe Workfront offers comprehensive project management, customizable workflows, and efficient collaboration, enhancing visibility and adaptability for diverse business needs.
Smartsheet excels with cloud accessibility, real-time collaboration, and robust integrations, offering customizable project management and intuitive interfaces.
 

Categories and Ranking

Adobe Workfront
Ranking in Project Management Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Digital Asset Management (1st)
Smartsheet
Ranking in Project Management Software
5th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
40
Ranking in other categories
Project Portfolio Management (5th)
 

Mindshare comparison

As of December 2024, in the Project Management Software category, the mindshare of Adobe Workfront is 4.0%, up from 3.5% compared to the previous year. The mindshare of Smartsheet is 5.2%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Graham Sprague - PeerSpot reviewer
Centralized task management and simplified creative collaboration but interface is inconsistent
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first, leading to some confusion and differences in available functions. Additionally, the low-code environment in Workfront Fusion is beneficial yet sometimes limiting, and it might be more powerful with enhancements.
Asma Ali - PeerSpot reviewer
Easy to use, simple to set up, and great for non co-located environments
At one point we were trying to use it to organize a curriculum for students to just have the weekly stuff. We kind of ran into trouble doing this. It's not really designed for that. What we were trying to do is give them a real-time syllabus with pre-readings and activities and stuff embedded. It ended up getting really complicated. They also had access, and while there’s probably a way to not give them access, I didn’t know how to set that. I just wanted to let them download. It got complex. It wasn’t just people updating what they were working on. It was something else and it didn’t work. If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal. We use Box to store recordings, for example, of sessions and stuff. We’d like to store it in this solution. We already integrate Smartsheet into Teams for updates and stuff. That works well.
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Top Industries

By visitors reading reviews
Educational Organization
69%
Financial Services Firm
6%
Computer Software Company
4%
Healthcare Company
3%
Educational Organization
43%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Workfront?
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
What is your experience regarding pricing and costs for Workfront?
Workfront incurs around a hundred thousand plus dollars per year. Licensing is strict, particularly with free accounts, however, it offers flexibility in project access, which could be enhanced fur...
What needs improvement with Workfront?
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Also Known As

AtTask, Workfront DAM
No data available
 

Learn More

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Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Adobe Workfront vs. Smartsheet and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.