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Adobe Workfront vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Adobe Workfront enhances efficiency, collaboration, and productivity, offering ROI through reduced costs, real-time updates, and improved user satisfaction.
Sentiment score
7.3
Users find Smartsheet crucial for efficient operations, praising its automation, collaboration, simplicity, and noting productivity and time savings.
 

Customer Service

Sentiment score
7.7
Adobe Workfront customer service is praised for responsiveness and expertise, despite occasional delays or costly advanced support.
Sentiment score
7.4
Smartsheet's responsive email support and knowledge library are praised, though improvements in ticket management and additional support channels are suggested.
 

Scalability Issues

Sentiment score
7.3
Adobe Workfront scales well for various organizations, managing users and projects smoothly with high performance and adaptable scalability.
Sentiment score
7.5
Smartsheet excels in scalability, integration, flexibility, and licensing, garnering high user satisfaction, especially in growing organizations.
 

Stability Issues

Sentiment score
7.0
Adobe Workfront is generally stable, with minimal downtime, quick issue resolutions, and requires modern browsers for optimal performance.
Sentiment score
8.1
Smartsheet is highly stable with rare minor issues, appreciated for reliability, cloud accessibility, and consistent high-performance ratings.
 

Room For Improvement

Adobe Workfront needs faster updates, user-friendly design, improved integrations, flexible customization, and better documentation for enhanced usability.
Smartsheet needs UI improvements, faster internet speed, better integrations, enhanced features, automation, and improved training for usability.
Integration with Azure DevOps could be improved to facilitate better communication between the two systems.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
 

Setup Cost

Adobe Workfront pricing varies by license type, with significant subscription fees but potential discounts for existing Adobe customers.
Smartsheet offers scalable pricing with essential and full features, appealing to various needs, starting from free to enterprise plans.
 

Valuable Features

Adobe Workfront enhances collaboration and decision-making with customizable templates, workflow management, and strong integration supporting agile and waterfall methodologies.
Smartsheet offers real-time sharing, easy collaboration, customizable interface, automation, Gantt charts, dashboards, and tool integration for efficient project management.
The system aids in supporting demand management and producing high-level status reports.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
 

Categories and Ranking

Adobe Workfront
Ranking in Project Management Software
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Digital Asset Management (1st)
Smartsheet
Ranking in Project Management Software
5th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Project Portfolio Management (3rd)
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Adobe Workfront is 3.6%, down from 3.9% compared to the previous year. The mindshare of Smartsheet is 4.6%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Graham Sprague - PeerSpot reviewer
Centralized task management and simplified creative collaboration but interface is inconsistent
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first, leading to some confusion and differences in available functions. Additionally, the low-code environment in Workfront Fusion is beneficial yet sometimes limiting, and it might be more powerful with enhancements.
PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.
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Top Industries

By visitors reading reviews
Educational Organization
62%
Financial Services Firm
7%
Computer Software Company
5%
Healthcare Company
4%
Educational Organization
41%
Manufacturing Company
7%
Government
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Workfront?
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
What is your experience regarding pricing and costs for Workfront?
Workfront incurs around a hundred thousand plus dollars per year. Licensing is strict, particularly with free accounts, however, it offers flexibility in project access, which could be enhanced fur...
What needs improvement with Workfront?
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Also Known As

AtTask, Workfront DAM
No data available
 

Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Adobe Workfront vs. Smartsheet and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.