Try our new research platform with insights from 80,000+ expert users

Rally Software vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Rally Software improves efficiency and ROI, simplifies processes, offers valuable insights, and outperforms Quality Center in cost-effectiveness.
Sentiment score
7.3
Smartsheet streamlines operations, reduces administrative tasks, enhances collaboration, and boosts productivity with an easy-to-use, cost-effective interface.
 

Customer Service

Sentiment score
6.9
Rally Software's customer service is knowledgeable and responsive, but response times can be slower for complex issues.
Sentiment score
7.4
Smartsheet's customer support is praised for responsiveness and resources but criticized for ticket tracking and lacks phone/chat options.
 

Scalability Issues

Sentiment score
7.2
Rally Software is known for scalability and agile integration, with minor slow-downs but no major data handling issues.
Sentiment score
7.6
Smartsheet excels in scalability and integration but faces challenges with large tasks, depending on user proficiency and adoption.
 

Stability Issues

Sentiment score
7.3
Rally Software is stable with reliable uptime, but users face occasional performance issues, needing improvement in reporting and speed.
Sentiment score
8.1
Users praise Smartsheet's stability and reliability, noting minor issues that don't significantly affect their overall satisfaction.
 

Room For Improvement

Users seek improved navigation, performance, reporting, Kanban support, integration, and customization in Rally Software for better user satisfaction.
Smartsheet requires UI improvements, better integrations, enhanced functionality, and increased user-friendliness, with superior training and support.
 

Setup Cost

Rally Software is costly compared to competitors, but offers value for agile scaling and negotiable professional services for large users.
Smartsheet offers flexible pricing with various plans, seen as cost-effective compared to competitors, with customizable features and support.
 

Valuable Features

Smartsheet excels with cloud accessibility, real-time collaboration, and robust integrations, offering customizable project management and intuitive interfaces.
 

Categories and Ranking

Rally Software
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
119
Ranking in other categories
Application Lifecycle Management (ALM) Suites (7th), Enterprise Agile Planning Tools (7th)
Smartsheet
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
40
Ranking in other categories
Project Portfolio Management (5th), Project Management Software (5th)
 

Mindshare comparison

Rally Software and Smartsheet aren’t in the same category and serve different purposes. Rally Software is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 6.9%, up 5.4% compared to last year.
Smartsheet, on the other hand, focuses on Project Portfolio Management, holds 8.1% mindshare, up 7.1% since last year.
Application Lifecycle Management (ALM) Suites
Project Portfolio Management
 

Featured Reviews

Deep Maini - PeerSpot reviewer
Helps you collaborate on various effects and solutions from the top to the bottom of the organization
We use Rally Software extensively in our agile development processes. We have program boards set up where we write and break down stories. We assign story points and map dependencies between different stories, showing how stories from one team may depend on stories from another team. It integrates these functions well, especially compared to Jira, which has some limitations in this area. The tool keeps improving based on how teams actually work in Scaled Agile, continually upgrading their software versions to meet our needs. I find the whole Rally Software tool integrated very nicely. In Jira, we often go to Confluence for documentation using two separate tools. But in the product, it's not like that. The documentation is tightly integrated. I don't feel like switching to another tool, like going from Jira to Confluence. The tool is designed for collaboration. It shows your organization's view, showing different teams and verticals. It helps you collaborate on various effects and solutions from the top to the bottom of the organization. It has an ecosystem that supports this. All the dependencies between different teams can be easily mapped in Rally Software. They have a program board for that purpose.
Asma Ali - PeerSpot reviewer
Easy to use, simple to set up, and great for non co-located environments
At one point we were trying to use it to organize a curriculum for students to just have the weekly stuff. We kind of ran into trouble doing this. It's not really designed for that. What we were trying to do is give them a real-time syllabus with pre-readings and activities and stuff embedded. It ended up getting really complicated. They also had access, and while there’s probably a way to not give them access, I didn’t know how to set that. I just wanted to let them download. It got complex. It wasn’t just people updating what they were working on. It was something else and it didn’t work. If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal. We use Box to store recordings, for example, of sessions and stuff. We’d like to store it in this solution. We already integrate Smartsheet into Teams for updates and stuff. That works well.
report
Use our free recommendation engine to learn which Application Lifecycle Management (ALM) Suites solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
81%
Financial Services Firm
3%
Manufacturing Company
3%
Insurance Company
2%
Educational Organization
43%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Rally Software?
Rally offers many features that help the management of activities, coordination, alignment and reports, which applies agility across the organization. If I were to highlight a particular feature, i...
What is your experience regarding pricing and costs for Rally Software?
I don't know the exact pricing, but I think the tool is priced high. They provide quality workmanship, good software, regular upgrades, and they're always attentive and listen to users. Everything ...
What needs improvement with Rally Software?
The product itself seems to have a lot of bugs. One issue is that it sometimes allows people to modify data inappropriately. For example, team members can change numbers at will. While we have a me...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Comparisons

 

Also Known As

CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: November 2024.
824,053 professionals have used our research since 2012.