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Planisware vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.9
Planisware provides polite service driven by expert consultants, though support and responsiveness vary by expertise and package.
No sentiment score available
Smartsheet offers praised email support and resources, yet has mixed reviews on ticket handling and customer service efficiency.
 

Room For Improvement

Sentiment score
4.8
Planisware needs better stability, user experience, integration, reporting, cost reduction, training, and adaptability beyond scaled agile frameworks.
Sentiment score
5.4
Smartsheet needs an intuitive UI, better integration, real-time collaboration, enhanced project management, and improved customer service responsiveness.
 

Scalability Issues

Sentiment score
6.9
Planisware scales well on Linux but has variable performance in SaaS environments; customization is easier on-premises.
Sentiment score
8.1
Smartsheet is highly scalable, integrates with Microsoft Teams and Jira, supports collaboration, but may require licensing for advanced features.
 

Setup Cost

No sentiment score available
Planisware has high costs with variable pricing, extra charges for environments, support, and certifications, particularly for large enterprises.
No sentiment score available
Smartsheet provides flexible enterprise pricing, with per-user costs, free options, and competitive advantages over Microsoft Project.
 

Stability Issues

Sentiment score
6.4
Planisware is generally stable, especially with Linux and SaaS, though on-premises installations may face server-related challenges.
Sentiment score
8.1
Users praise Smartsheet's reliable stability, minor lags, and cloud accessibility, scoring it 8-10 for performance despite initial setup challenges.
 

Valuable Features

Sentiment score
7.7
Planisware offers robust project management, reporting, and integration, enhancing communication and centralizing data for complex organizational needs.
Sentiment score
8.0
Smartsheet's intuitive interface, real-time collaboration, and extensive features enhance project management efficiency and appeal to diverse users.
 

Categories and Ranking

Planisware
Ranking in Project Portfolio Management
6th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Portfolio Management
4th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
40
Ranking in other categories
Project Management Software (5th)
 

Mindshare comparison

As of November 2024, in the Project Portfolio Management category, the mindshare of Planisware is 8.7%, up from 8.0% compared to the previous year. The mindshare of Smartsheet is 7.8%, up from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

John Andrew Kossey - PeerSpot reviewer
A comprehensive project and portfolio management with robust scalability and dedicated long-tenured support team
Its benefits extend to the centralization and control of projects, particularly in terms of maintaining consistency in defining tasks, projects, cost accounts, and other essential elements. This level of standardization is crucial for efficiency and clarity, especially in large organizations managing diverse projects with varying timelines and complexities. The software's strength lies in its adept handling of categorization, allowing users to tailor how projects are categorized based on their specific organizational needs. Moreover, it facilitates the creation of activity types and simplifies the development of project templates. These templates serve as master projects, enabling users to swiftly replicate and customize projects by leveraging pre-defined structures. The significance lies in the ability to replicate successful approaches consistently. When a company discovers an effective method, it can be seamlessly incorporated into Planisware. The result is a standardized language that remains consistent across various projects.
Asma Ali - PeerSpot reviewer
Easy to use, simple to set up, and great for non co-located environments
At one point we were trying to use it to organize a curriculum for students to just have the weekly stuff. We kind of ran into trouble doing this. It's not really designed for that. What we were trying to do is give them a real-time syllabus with pre-readings and activities and stuff embedded. It ended up getting really complicated. They also had access, and while there’s probably a way to not give them access, I didn’t know how to set that. I just wanted to let them download. It got complex. It wasn’t just people updating what they were working on. It was something else and it didn’t work. If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal. We use Box to store recordings, for example, of sessions and stuff. We’d like to store it in this solution. We already integrate Smartsheet into Teams for updates and stuff. That works well.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Energy/Utilities Company
13%
Financial Services Firm
10%
Computer Software Company
10%
Educational Organization
41%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Planisware?
I don't have any specific details, however, it might be expensive.
What needs improvement with Planisware?
I haven't had the time to work with any other TPM tools, so I can't compare it to other tools just yet.
What is your primary use case for Planisware?
We actually use it for project planning and estimating the cost for the projects, in resource management, and as a timecard application. Users can log their time using the timesheet.
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Comparisons

 

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Overview

 

Sample Customers

Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Planisware vs. Smartsheet and other solutions. Updated: July 2024.
816,636 professionals have used our research since 2012.