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Adobe Workfront vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Workfront
Ranking in Project Management Software
9th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
32
Ranking in other categories
Digital Asset Management (1st)
Jira
Ranking in Project Management Software
4th
Average Rating
8.0
Number of Reviews
267
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of November 2024, in the Project Management Software category, the mindshare of Adobe Workfront is 4.0%, up from 3.3% compared to the previous year. The mindshare of Jira is 8.3%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Robert Criscione - PeerSpot reviewer
A Highly Stable and Reliable Enterprise Work Management Solution
I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"The tool is very user-friendly."
"The intake feature is the most valuable in Workfront."
"Instead of following everything on email, business users can track everything on Adobe Workfront when the other systems are integrated with it."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"Monitoring the progress of projects and tasks is very effective."
"No other platform can compete on speed or search."
"JQL, JIRA Query Language enables me to filter all the issues, display the items as I want."
"Overall, the solution is very nice and has a variety of great features."
"We have not encountered difficulties with the scalability."
"Offers great multiple reporting charts."
"The most valuable feature is managing software development."
"Reporting: It gives a nice report of my backlog and what my team has currently spent its efforts on."
"It's a Scrum tool, so it's very easy to use."
 

Cons

"Sometimes there are glitches when we are reviewing an interactive proof."
"Workfront's reporting capabilities must be improved."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"Sometimes, new users find it a bit difficult to handle Adobe Workfront."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"We were having some difficulties creating different kinds of reports and dashboards."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"What I don't like is that perhaps there are not so many different apps that can add value over the management side of the product."
"I manage the progress of the stories in an Excel chart with dates on work progress or thing to do. I don't like the progress or the stage changing from the stories in Jira."
"The following definitely need improvement: UI, speed, and mobile app functionality."
"Performance is something that can always be improved upon in a feature release. Additionally, it would be a benefit to add Markdown in Jira because sometimes it might be better to describe everything in Markdown because it is a common language structure."
"ClickUp is a good alternative to Jira, so they have a better interface [GUI]. I don't like Jira's graphical interface - it could be more user-friendly. Jira looks old school."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"If they want Jira to be the one-stop shop of the view of all of your deliverables, not just from a defect tracking perspective, but also from a requirement perspective, a code perspective, and a testing perspective, it needs to pull out more data and work better as an integration tool."
"The way to configure it can definitely be improved. It is very difficult and complex to configure. Its configuration should be simplified."
 

Pricing and Cost Advice

"The pricing of Workfront is completely license based."
"Speaking about pricing, I wouldn't recommend it to a smaller company because I do think the price point is higher than other solutions that can work."
"We are partners with Adobe, so we get the licensing at a cheaper rate."
"Adobe Workfront is an expensive solution."
"Adobe purchased Workfront in the past year, and they're putting work into developing the platform, so I expect the price to rise. It isn't cheap, but it's reasonable for the value it provides. It isn't Monday.com where you pick a license with a set price, and you've got a project manager."
"The pricing is a barrier to implementation. It is expensive compared to other competitors. Speaking about licensing, they have a private manager license for $1000, which you can use for administration as well. Then they offer a worker license for $500, and then a reviewer or contributor license which is free."
"We are a regional research and education institute. We're using the free license provided for educational institutes."
"There is a monthly license required for this solution and it is expensive."
"There is an annual subscription to use Jira."
"We feel that the product is a good value for the cost."
"The price of Jira is reasonable."
"JIRA's pricing is very economical. I would say that JIRA is a great deal more economical than Microsoft."
"We had a perpetual license but have changed to a subscription."
"We used to be on a perpetual license provided by our clients."
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Top Industries

By visitors reading reviews
Educational Organization
69%
Financial Services Firm
6%
Computer Software Company
5%
Healthcare Company
3%
Educational Organization
50%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Workfront?
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
What is your experience regarding pricing and costs for Workfront?
Adobe Workfront is an expensive solution. Adobe is trying to minimize the cost. Certain price concessions are available if someone buys the Adobe Suite completely. However, buying individual produc...
What needs improvement with Workfront?
Sometimes, new users find it a bit difficult to handle Adobe Workfront. From an administrator's point of view, the documentation could be improved so that people understand it. Adobe made some impr...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
The product is quite expensive. It costs approximately 1.2 million rand per year. It's a fixed price, depending on the modules that you get. You have specific tools, that's what you pay for. I rate...
 

Comparisons

 

Also Known As

AtTask, Workfront DAM
Jira Software
 

Learn More

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Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Adobe Workfront vs. Jira and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.