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Adobe Workfront vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Workfront
Ranking in Project Management Software
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Digital Asset Management (1st)
Jira
Ranking in Project Management Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of Adobe Workfront is 3.5%, down from 3.7% compared to the previous year. The mindshare of Jira is 8.6%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Graham Sprague - PeerSpot reviewer
Centralized task management and simplified creative collaboration but interface is inconsistent
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first, leading to some confusion and differences in available functions. Additionally, the low-code environment in Workfront Fusion is beneficial yet sometimes limiting, and it might be more powerful with enhancements.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is very user-friendly."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"The solution is stable."
"Workfront centralizes the tasks, the assignment of tasks, and documents required to do the work, streamlining communication and information availability, thus improving organization and reducing dependency on decentralized methods like email or servers."
"Monitoring the progress of projects and tasks is very effective."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"Instead of following everything on email, business users can track everything on Adobe Workfront when the other systems are integrated with it."
"There are a couple of things that I find valuable about Jira, the first being its architecture. For instance, I like that you can create dashboards easily, which makes it very user-friendly. You don't need much training on that. You can just get right to it and people are able to use almost all of Jira's features with little training."
"The most valuable feature is managing software development."
"Jira is easy to use and there are a lot of tools that are integrated with it."
"The solution provides users with clarity in terms of the scope of work in a given timeframe."
"The most valuable feature is that it has different APIs available, with good services, and it is completely by the books."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening."
"The most valuable feature is working with sprints and having the ability to create sprints."
 

Cons

"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"The solution's visualization feature could be user-friendly."
"Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API."
"Workfront's reporting capabilities must be improved."
"Sometimes, new users find it a bit difficult to handle Adobe Workfront."
"Sometimes there are glitches when we are reviewing an interactive proof."
"We were having some difficulties creating different kinds of reports and dashboards."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"I'm really new to Jira and I haven't used all of the features. However, it is quite difficult to use and manipulate. It was a little complicated for me and I don't know if it's difficult globally for others, but I had a difficult time understanding it at first. I used it for issues, epics, stories, tasks, and sub-tasks. For first-time users, Jira could be made better to help them understand."
"Because I am a developer, I would like integration with Git Source Code Management so that for tickets, we can reference the code where the change has happened and where the issue is. This feature might be there, and I probably haven't discovered it."
"There needs to be easier integration with third-parties — personally, this is the biggest issue for me."
"If CI/CD is integrated with it, it would be better. I've used Azure DevOps before, and it's nice to have everything, such as CI/CD Repos and other things, integrated. Jira has fewer integrations. Azure DevOps has an easier interface, and it has got everything in one spot. I don't have to jump around in different applications."
"Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode. That's too many clicks and switches."
"The release of a MailServer feature within Jira would be beneficial."
"I have to go through a lot of processes to consider it done. I have to log in then change the logins and make it interesting. It's not so good for testing."
"It would be very useful to have drag and drop time tracking."
 

Pricing and Cost Advice

"Speaking about pricing, I wouldn't recommend it to a smaller company because I do think the price point is higher than other solutions that can work."
"The pricing of Workfront is completely license based."
"We are partners with Adobe, so we get the licensing at a cheaper rate."
"Adobe Workfront is an expensive solution."
"Adobe purchased Workfront in the past year, and they're putting work into developing the platform, so I expect the price to rise. It isn't cheap, but it's reasonable for the value it provides. It isn't Monday.com where you pick a license with a set price, and you've got a project manager."
"The pricing is a barrier to implementation. It is expensive compared to other competitors. Speaking about licensing, they have a private manager license for $1000, which you can use for administration as well. Then they offer a worker license for $500, and then a reviewer or contributor license which is free."
"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."
"The price of the solution could be lower."
"We are a regional research and education institute. We're using the free license provided for educational institutes."
"It is certainly a long-term solution for our company and for previous companies that I have worked for. They have these long-term term licenses, but I'm not sure if they really pay on a yearly basis. They are certainly using it for a really long period and for a lot of users."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"I rate the tool's pricing a five out of ten. It's paid yearly."
"There are no additional costs to the standard licensing."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
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Top Industries

By visitors reading reviews
Educational Organization
70%
Financial Services Firm
5%
Computer Software Company
4%
Healthcare Company
3%
Educational Organization
53%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Workfront?
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
What is your experience regarding pricing and costs for Workfront?
Workfront incurs around a hundred thousand plus dollars per year. Licensing is strict, particularly with free accounts, however, it offers flexibility in project access, which could be enhanced fur...
What needs improvement with Workfront?
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

AtTask, Workfront DAM
Jira Software
 

Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Adobe Workfront vs. Jira and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.