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Adobe Workfront vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Adobe Workfront enhances efficiency, collaboration, and productivity, offering ROI through reduced costs, real-time updates, and improved user satisfaction.
Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
 

Customer Service

Sentiment score
7.7
Adobe Workfront customer service is praised for responsiveness and expertise, despite occasional delays or costly advanced support.
Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
 

Scalability Issues

Sentiment score
7.3
Adobe Workfront scales well for various organizations, managing users and projects smoothly with high performance and adaptable scalability.
Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
 

Stability Issues

Sentiment score
7.0
Adobe Workfront is generally stable, with minimal downtime, quick issue resolutions, and requires modern browsers for optimal performance.
Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
 

Room For Improvement

Adobe Workfront needs faster updates, user-friendly design, improved integrations, flexible customization, and better documentation for enhanced usability.
Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
Integration with Azure DevOps could be improved to facilitate better communication between the two systems.
 

Setup Cost

Adobe Workfront pricing varies by license type, with significant subscription fees but potential discounts for existing Adobe customers.
Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
 

Valuable Features

Adobe Workfront enhances collaboration and decision-making with customizable templates, workflow management, and strong integration supporting agile and waterfall methodologies.
Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
The system aids in supporting demand management and producing high-level status reports.
 

Categories and Ranking

Adobe Workfront
Ranking in Project Management Software
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Digital Asset Management (1st)
Jira
Ranking in Project Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Adobe Workfront is 3.6%, down from 3.9% compared to the previous year. The mindshare of Jira is 9.0%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Graham Sprague - PeerSpot reviewer
Centralized task management and simplified creative collaboration but interface is inconsistent
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first, leading to some confusion and differences in available functions. Additionally, the low-code environment in Workfront Fusion is beneficial yet sometimes limiting, and it might be more powerful with enhancements.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
report
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847,772 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
62%
Financial Services Firm
7%
Computer Software Company
5%
Healthcare Company
4%
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Workfront?
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
What is your experience regarding pricing and costs for Workfront?
Workfront incurs around a hundred thousand plus dollars per year. Licensing is strict, particularly with free accounts, however, it offers flexibility in project access, which could be enhanced fur...
What needs improvement with Workfront?
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

AtTask, Workfront DAM
Jira Software
 

Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Adobe Workfront vs. Jira and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.