Microsoft Project Server and Smartsheet compete in the project management tools category. Microsoft Project Server appears to have the upper hand in managing complex projects and integrations with Microsoft products, while Smartsheet gains favor for its intuitive and flexible platform, especially for teams prioritizing collaboration.
Features: Microsoft Project Server excels in resource management, detailed scheduling, and integration with other Microsoft products, making it ideal for managing large-scale enterprise projects. Users value its extensive reporting features and ability to manage complex projects efficiently. Smartsheet offers an intuitive and flexible platform with customizable workflows and dashboards. It supports collaboration and integrates with apps like Jira and Microsoft Teams, making it a versatile solution for teams seeking ease of use and enhanced collaborative functionalities.
Room for Improvement: Microsoft Project Server users point to a need for improved integration capabilities, collaboration features, and user experience. Its complexity and high costs are also noted as areas needing improvement, particularly for small teams. Smartsheet could enhance its API integrations and expand its spreadsheet-like functionality. Users express a need for more automation and handling formulas, and more affordable pricing options to broaden accessibility.
Ease of Deployment and Customer Service: Microsoft Project Server offers on-premises, hybrid, and cloud deployment options, providing flexibility but often seen as complex, especially for on-premises setups. Customer support has mixed reviews, with some challenges in prompt issue resolution. Smartsheet's cloud operation simplifies deployment and scaling, with generally satisfactory customer service, though improvements in support responsiveness could help users.
Pricing and ROI: Microsoft Project Server is available in different licensing options, often considered expensive, but reasonable for its enterprise-level features. Its ROI is challenging to measure beyond financial terms, though large organizations find its comprehensive features justify the cost. Smartsheet's competitive pricing with a straightforward licensing model makes it more accessible for smaller teams. It offers value through flexible and scalable platforms, with good ROI due to ease of use and collaboration, though costs can increase with scaling for enterprise needs.
It's challenging to navigate, often making it necessary to search for solutions externally.
Communication with two people, one was knowledgeable while the other was learning.
Exporting data from Microsoft Project, especially Gantt charts, is overly complex and not user-friendly.
The lack of collaboration capabilities on the desktop version, unlike the cloud version, is a limitation.
The desktop version does not have scalability.
Microsoft's products are expensive for individuals.
The pricing for Microsoft Project is fair, considering it is ahead of competitors and offers a comprehensive suite of features.
I have never had to reach out to their support because the product works as expected.
The Gantt chart is also a very powerful tool for a visual presentation of sequences, critical paths, and execution processes, which simplifies comprehension for users.
The level of customization is significant, and there are ample resources available online about how to use it.
Smartsheet is the enterprise platform for dynamic work. A leading cloud-based platform for work management, Smartsheet empowers organizations and teams to dynamically plan, execute, and report on work at scale, resulting in more efficient processes, innovative solutions, and better business outcomes.
Today over 90% of Fortune 100 companies and over 75% of Fortune 500 companies rely on the secure, scalable Smartsheet platform to connect the entire enterprise. The single Smartsheet platform gives people a solution flexible enough to adapt to the changing needs of dynamic work across a broad array of departments and use cases.
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