In my opinion, without Enterprise Manager no DBA can do their job. There are better tools out there, but they only complement OEM because it may not do the whole job. OEM, though, is very intuitive when it comes to performance tuning, metrics, and monitoring.
Manager of Oracle Technology/DevOpsManager at a retailer with 1,001-5,000 employees
It is intuitive when it comes to performance tuning, metrics, and monitoring.
What is most valuable?
How has it helped my organization?
Without it, it's like driving a car without seeing with your eyes. Without OEM, I can't troubleshoot any of the issues that arise. For the Automatic Database Diagnostic Monitor, port reports, memory advisors depending on load, manual memory management and other database analyses that SGAs and PGAs expect -- these are all things that can only be provided by OEM.
What needs improvement?
It's quite user-friendly when integrating, but when propagating user access and agents, it's not so intuitive. I'm using 12.1.0.3, I believe, and there seems to be a log of bugs that haven't been worked out.
What was my experience with deployment of the solution?
The issues with deployment in 12.1.0.3 have to do with user access and agents. Other than that, it deploys fine.
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What do I think about the stability of the solution?
It is buggy in certain process, but every Oracle product has bugs, although unless you really hit it you would never really come to know about it. For example, one of the Java processes within OEM chews up the entire CPU. This is an obvious bug, but there is a patch that can be applied to correct the issue.
What do I think about the scalability of the solution?
It scales with out issues for us.
How was the initial setup?
Deploying agent is not easy, but the rest of setting up is fairly easy.
What about the implementation team?
We implemented it ourselves with our in-house team.
What other advice do I have?
You need OEM if you are having Oracle databases. OEM is very expensive, but it does some nice things like memory advisors and ADDM reports. There are products that complement OEM, but they can't replace it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Application and BI manager at Ithmaar-solutions
Though a stable tool that offers good performance to its user, it needs to improve its user interface
Pros and Cons
- "It is a stable solution...The initial setup of Oracle Enterprise Manager was straightforward."
- "The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool."
What is our primary use case?
My organization is a software company that develops application files and uses Oracle databases along with Oracle EBS for interface.
What is most valuable?
The most valuable features of the solution are its stability and the performance of the databases from Oracle.
What needs improvement?
The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool. The interface offered by Oracle Enterprise Manager needs to be more user-friendly.
For how long have I used the solution?
I have been using Oracle Enterprise Manager for twenty years. I use the solution's latest version, which is Oracle Database 19c.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
All the employees in my company use Oracle Enterprise Manager.
How are customer service and support?
The solution's technical support is nice since they respond very fast to queries, especially if you have an account with them. There is a forum where a lot of people talk about anything you can search for if you don't have an account for Oracle's support.
How was the initial setup?
The initial setup of Oracle Enterprise Manager was straightforward. The setup phase of all Oracle products is straightforward.
The solution comes as an in-built solution of the database of Oracle. One can install the database from Oracle in 20 minutes.
You need to download the installation file from Oracle's website for the installation process.
What other advice do I have?
Oracle Enterprise Manager is the tool for managing the database, and we use Oracle database in our company.
I would recommend other tools to those planning to use Oracle Enterprise Manager.
Oracle Enterprise Manager provides all the features to its users for the price paid for it.
I rate the overall solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Application Support Officer at FINCA MALAWI
Useful monitoring, reliable, and easy data access
Pros and Cons
- "The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring."
- "Oracle Enterprise Manager could improve the monitoring types and the graphics."
What is our primary use case?
We are using Oracle Enterprise Manager for managing databases in banking.
How has it helped my organization?
Oracle Enterprise Manager has helped our organization by allowing us easy access to data in the extractor manager.
What is most valuable?
The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring.
What needs improvement?
Oracle Enterprise Manager could improve the monitoring types and the graphics.
For how long have I used the solution?
I have been using Oracle Enterprise Manager for approximately six years.
What do I think about the stability of the solution?
Oracle Enterprise Manager is stable.
What do I think about the scalability of the solution?
I have found Oracle Enterprise Manager to scalable. We are using a lot of data in our large data warehouse. We plan to increase usage and upgrade in the next two or three years. For the next upgrade, we will most likely move to the cloud.
Which solution did I use previously and why did I switch?
We were previously using SQL and we switched to Oracle Enterprise Manager because of compatibility issues with our system.
How was the initial setup?
The initial setup of Oracle Enterprise Manager was a bit complex. The whole process took approximately two days.
I rate the setup experience of Oracle Enterprise Manager a four out of five.
What about the implementation team?
We used a specialist to do the implementation. The vendor assists with the maintenance of the solution.
Which other solutions did I evaluate?
We did evaluate other solutions before choosing Oracle Enterprise Manager.
What other advice do I have?
My advice to others is Oracle Enterprise Manager is a stable and scalable enterprise compared to the other similar solutions.
I rate Oracle Enterprise Manager an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT officer at Basaba
A stable and scalable solution that is the best database management system in the market
Pros and Cons
- "It is the best database management system."
- "The deployment is not straightforward."
What is our primary use case?
We use the solution for database repositories. The use cases depend on the applications. We can't use Oracle at the back end if our application does not support Oracle. Our company moved us from Oracle to Microsoft SQL Server. The use cases of sales and distribution are very different from manufacturing.
What is most valuable?
It is a good solution. It is the best database management system.
What needs improvement?
The deployment is not straightforward.
For how long have I used the solution?
I have been using the solution since 1997.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The tool is scalable. We have around 700 users. We do not have plans to increase the usage.
How was the initial setup?
We must undergo some training to deploy the product. The time taken for deployment depends on what we are deploying. If it is a green system, it will take a lot of time. If it is a single node, it will take less. The configuration is different.
What about the implementation team?
We work mostly with partners.
What's my experience with pricing, setup cost, and licensing?
The product is very expensive.
What other advice do I have?
I would not recommend the solution because of its price. Otherwise, it is good. Overall, I rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at Technovate
Great for monitoring and reporting; does not crash
Pros and Cons
- "I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those."
- "My opinion is that this solution needs to improve consolidation. That is what our business needs the most right now."
What is our primary use case?
Our primary use case for this solution is for monitoring and reporting and emailing those back to the client.
How has it helped my organization?
When it comes to Enterprise Manager, we use single instances and price management. We install these in every installation of Oracle and then we manage them specifically for individual databases. We are looking to consolidate everything.
What is most valuable?
I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those.
What needs improvement?
My opinion is that this solution needs to improve consolidation. That is what our business needs the most right now.
For how long have I used the solution?
I have been using this solution for more than 15 years.
What do I think about the stability of the solution?
My impression is that the stability of this solution is quite good. We've never had any issues and we've been doing prevention maintenance.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.
Which solution did I use previously and why did I switch?
Our business is doing consultancy for different types of companies and I was looking for an RMM system to manage all of these systems.
How was the initial setup?
My impression is that the initial setup is quite straightforward and easy. However, I have more than 15 years of experience with Oracle.
What other advice do I have?
Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
Good product for Oracle management and monitoring
Pros and Cons
- "The most valuable feature is the monitoring because it's very useful for checking and troubleshooting compared with other products, like Nagios for example, that have some interaction with Oracle."
- "The interface could be more friendly for basic users."
What is our primary use case?
It's a good product for Oracle management and monitoring. This solution is deployed on-premises, and we are using the latest version.
What is most valuable?
The most valuable feature is the monitoring because it's very useful for checking and troubleshooting compared with other products, like Nagios for example, that have some interaction with Oracle. Enterprise Manager is good for a DB administrator to troubleshoot and check monitoring.
What needs improvement?
The interface could be more friendly for basic users.
For how long have I used the solution?
I have been using this solution for one year.
How are customer service and support?
I haven't used Oracle technical support for this product. But we have used them for other products, like Oracle Server or Oracle Appliance, for example. For Oracle Appliance, I don't have good feedback because recently we had some issues with Exadata, and they were taking too much time with giving us a solution, so the case was still open for weeks.
Technical support is responsive, but the problem is that there are some other customers that we are managing, and there is not good feedback because every now and then, there are issues for which we open a case, and the same issues are continuously appearing. We are experiencing issues with the same hardware, and we never get a fix.
This is for Oracle Private Cloud Appliance and for Oracle Exadata. For Oracle software, we have good feedback about the quality of the support. But as far as the hardware, I cannot say the same.
How was the initial setup?
Setup wasn't very complex, but usually Oracle products are not easy to install. It's normal for there to be some complexity because Oracle products are not "plug and play" like other products.
Which other solutions did I evaluate?
For monitoring issues, I compared Oracle Enterprise Manager to Nagios. There was a monitoring need that Nagios could not provide but Enterprise Manager could.
What other advice do I have?
I would rate this solution 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Database Architect, Oracle ACE Director at Bilyoner.com
Provides comprehensive management and monitoring for Oracle products
What is our primary use case?
We use Oracle Enterprise Manager Cloud Control to monitor and manage our Oracle and MySQL databases.
How has it helped my organization?
The Oracle Databases are key components of our company. All of our services rely on critical customer data and transactions. We need %99.9995 uptime, and Oracle Enterprise Manager helps us to achieve this goal with its superior monitoring and management capabilities. Even mid-level administrators can quickly detect and solve performance problems, and our monitoring team can easily follow the general status of our databases and servers.
What is most valuable?
Oracle Enterprise Manager provides comprehensive monitoring features for all Oracle products. It has an extensible architecture, so it’s possible to add third-party plugins to extend its monitoring abilities. These are valuable features of Oracle Enterprise Manager for all Oracle customers.
On the other hand, I think the most valuable feature of Oracle Enterprise Manager is its management capability for Oracle products. It makes a real difference when comparing it to any other monitoring solution in the market. You can manage your Oracle Databases, Oracle VM, WebLogic, and other products with Oracle Enterprise Manager.
What needs improvement?
It's better to have native agents specially when monitoring legacy systems. So the agents can consume less resources.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I have not encountered any serious stability issues since version 13c.
What do I think about the scalability of the solution?
I did not encounter any scalability issues, and we know that we can easily scale up our Oracle Enterprise Manager system by adding more application servers, and even using RAC database as its repository.
How are customer service and technical support?
At the same level as other Oracle products.
Which solution did I use previously and why did I switch?
I used several monitoring solutions, including open source, both free and proprietary. Most of them are designed to monitor system health and require additional plugins to monitor Oracle databases. Unfortunately, they do not provide the same level of insights when monitoring Oracle products as Oracle Enterprise Manager provides.
How was the initial setup?
It is very straightforward because of its improved installer. Since version 12c, installing Enterprise Manager has been very simple. The installer handles everything even including configuration issues with your database repository and OS kernel parameters.
What's my experience with pricing, setup cost, and licensing?
The basic functions are free. You pay license fees only for advanced features. That means you can buy a license for selected (mission-critical) systems which need extensive care, while you can still use basic monitoring for the rest of your target systems.
Which other solutions did I evaluate?
I’ve been using this product for years. I evaluated other options from different vendors such as Quest Foglight, CA Unified Infrastructure Management, ManageEngine OpManager, Zabbix, Nagios and maybe some other tools I don’t recall right now.
What other advice do I have?
First, check the compatibility index and be sure that your targets are supported with the version you’re planning to install. I also advise keeping your system up-to-date by installing patches regularly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Analyst at a government with 201-500 employees
A freely available solution that provides great integration and enables users to manage everything in their environment
Pros and Cons
- "We can manage everything in our environment."
- "The solution is not as simple as people say it is."
What is most valuable?
I am satisfied with the solution. It enables me to keep a check on my business. It is a good product. We can manage everything in our environment. It is the best solution in the market. I am satisfied with the integrations provided by the product.
What needs improvement?
We are facing a problem due to the upgrade of TLSv1.2. We cannot access OEM currently. We have to upgrade our server to the latest version to be compatible with the security layer of TLSv1.2.
The solution is not as simple as people say it is. We need to be trained in it. It is supposed to manage the whole infrastructure. Currently, I'm using it to manage only my databases and Oracle applications. Oracle must provide some training courses to use the solution.
When we procure Oracle products, they should include training courses. Oracle is responsible for training the users before installing the software or the hardware. Other products provide training.
For how long have I used the solution?
I have been using the solution since 2016.
How are customer service and support?
Technical support is not good. We have to go through Oracle FDP. We have problems with support.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is free.
What other advice do I have?
I am not using the product to its full capability. Overall, I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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