Oracle Enterprise Manager Reviews

The tight integration with Oracle ASH, AWR and ADDM is invaluable. Management of Oracle Appliances with support for system health monitoring and performance views for all hardware and software components.

OEM 12 C has simplified management of our Enterprise Systems and has eliminated unnecessary and legacy tools. Oracle Enterprise Manager has a comprehensive set up plug-ins for operating systems, hosts, databases, middleware, security, network, servers, and storage.

Prior to Oracle Enterprise Manager 12C I would have said the UI could be improved, however this has achieved in Oracle Enterprise Manager 12C which has a new and improved UI.

Since 2004 starting with Oracle OEM 10g

No

No

No

Customer Service: GoodTechnical Support: Excellent mechanism for support management using ‘My Oracle Support. The support framework is second to none. Excellent interface, with fast response and resolution times, also includes escalation paths and full audit trail.

Previously have used TOAD. The main reason for the switch is that OEM is free and offers more functionality.

Very simple to setup within a command line interface known as EMCTL

In House

No

Get OEM 12c integrated into your support tool arsenal. The latest version allows you to manage and diverse group of products other than just the database, these include but are not limited to Web Logic, MySQL, Linux.

The main usage is for monitoring performance, a major part of the software is you can define some virtualization for RAM utilization. You can set up something and then you will start getting alerts which you can do some optimizations from the information.

It is the best monitoring tool for Oracle databases. 

You have full visibility with the tool, it is a complete solution. 

The software is simple to use.

In my experience, the monitoring could be improved. 

If the solution had an auditing feature, I would not look into other software, for example, Imperva or IBM Guardium. These other solutions have an audit feature and monitoring together, this one is strictly monitoring only. Oracle does have a separate product for auditing, which is very expensive.

I have been using the solution for seven years.

It is a very stable product.

We have five administrators that are using the solution, as it is only for administrators.

We have access to the support but the product is really easy to use, we have not needed any help.

The setup was easy, we encountered no problems and it took us only three hours.

We did the implementation ourselves.

The solution is inexpensive to purchase.

I have evaluated Imperva and IBM Guardium. 

I am going to continue to use this product in the future.

I rate Oracle Enterprise Manager a nine out of ten.

On-premises

I manage a team of Customer Care and Billing Support Administrators. Earlier in our implementation when we were not quite stable we had to request assistance from our DBAs to troubleshoot performance of our databases. We eventually convinced them that it would be to their advantage to provide us with read only access to the graphs and to run AWR reports in OEM so we could troubleshoot ourselves. We actively monitor the databases and can get ahead of any issues. We are also making preparations for using OEM with Oracle Utilities Application Management which will provide application monitoring through OEM.

We definitely get ahead of issues before they become severe.

The reports are very busy. Once you understand the information it was great, but initially it was not very user friendly.

Five years.

No problems.

No issues.

None.

Customer Service:

Good.

Technical Support:

Good.

No.

The most valuable feature is that it is very easy for the novice DBA to drill down and find problems that might otherwise be difficult to find.

It has helped developers and novice DBAs drill down and find the cause for problems. There are two pieces. One, it allows people to pinpoint issues easily, and then drill down and get more details of the issue. Previously, this used to be a skillset in the hands of a very few people, but now virtually anybody can do it. Even if they can't fix the actual problem, they could filter down a lot of the issues, and get only the relevant information, which is helping us.

I probably would like to see better SQL tuning advisors that are built into the product. When you know the issue, rather than just pinpoint it, if it could also give you a solution that might work, I think that would help the product.

There are a few things on the wish list. We would hope that it makes some predictions of what we could fix and also the resources for printing that it takes. In some cases, it is not available when we need it the most.

It is mostly stable, but we have found some issues when we are having resource contention or CPU issues. It is not easy to bring up the product because it is a bit of a resource hog. Sometimes when you need it the most, that is when you find it missing, but those are rare and far between.

It is a very scalable product. No complaints there. We use it for hundreds of databases and it grows.

On a scale of 1 to 10, I would probably give Oracle tech support somewhere between a 6 and a 7. Often, when you know what the issue is, there is a lot of collecting data for root cause which we might have provided just the previous day. We find ramp up is a bit of a waste of time before we can actually get a solution.

We were covered by the Oracle enterprise license agreement and it made more sense for us to go with this product as opposed to looking for another one. They have had it for a very long time.

It is a very straightforward setup and also we had help from Oracle as part of our enterprise license agreement with my company. They helped set it up and it has been working pretty well.

It was an easy choice. The Oracle Enterprise Manager is pretty well known and I don't think anything else, an external product, matches or comes even close.

Look at the reputation and the size of the company. These products are often very expensive. It is better to go with someone who has been around for a long time and who would continue to be in business, as opposed to flavor-of-the-month products.

When I am looking at a vendor such as Oracle, the most important criteria that I am looking for from them are market reputation, the scale of the company, and the stability.

The most valuable feature is the monitoring of all of the different types of targets in our infrastructure, including not only the Oracle Database components, but the SQL Server components also, in the host.

We are able to manage larger numbers of databases with less human resources.

I would probably like to see more plug-ins to manage even more heterogeneous types of resources.

I would say 95% of the time it's up and running without any problems.

It's scaled pretty well for our needs, so far. We're planning on moving over to a server that has more resources available because we are getting to a point where, with some of the features that are available – such as dealing with monitoring compliances, security compliances – it's starting to take up more resources than what we have on that server along with these targets. We're having to move off of this server to have some more resources.

When I open a ticket with Oracle, it is resolved in a timely fashion. I’m happy with the resolution. They work. We have MOS. They work extensively with us to try to get resolutions as quick as possible.

I rate technical support 8/10.

We did have Foglight. It was providing us decent monitoring of the targets, but the OEM, specifically for managing the Oracle databases, is a lot more robust. You have more tools to work with to administer the Oracle databases.

I was involved in deploying and setting it. It was very straightforward and I set up all three of the tiers, from the web to the application to the back-end database. We have them running on just one server, but it's providing what we need out of it. We're currently managing approximately 900 targets.

It's a very robust tool. You will find there are many links and it's easy to navigate, but it might take you some time to learn where everything's at.

We primarily use the solution for a database.

It's the most reliable database available on the market. 

The tried and tested services that Oracle provides is second to none. 

The solution offers excellent support.

The product is very mature. There are a lot of new upstarts, however, this technology has a long history of quality. While other options may not have many use cases available, Oracle certainly does. They have a wide variety of success stories users can look to.

The solution is considered expensive.

We've been using Oracle for the past five or six years. Some of our customers are on the solution.

The solution is quite stable. There aren't bugs or glitches. It's reliable. It doesn't crash.

The solution is scalable. If a company needs to increase usage, it can do so rather easily.

As we deal with many clients, the sizes of the companies vary. I'm not sure how many users each company would have on one solution. Whether they need 100 or 1,000 users, we'll design the system to meet their needs.

Oracle does provide very good technical support. They have company support models available. If you are a license holder, you can raise your ticket in the Oracle site and get support. It's my understanding that our clients are happy with the level of support available to them.

We use a variety of solutions, according to our client's needs, as we are service providers.

The solution can be both complex and straightforward to implement. If you area laptop user, it's very simple. However, when you need to configure it as a production server, then it's a complex.

Typically, it takes about one to five hours to deploy the product. It's not too long.

If you are only using a developer edition, it will take a maximum of 30 minutes to one hour to deploy. If you need to set up your entire production, then it will take at least a couple of days due to the fact that there are a lot of activities that need to be done.

One active professional can handle an Oracle setup. You don't need too many people to implement it.

We have our own in-house team that can handle deployments for our clients.

The solution is quite expensive. It's not the cheapest on the market. Companies will have to pay a fair bit for it. The pricing is core and processor-based. The overall cost largely depends on how many nodes your company needs to deploy.

We're working with the latest version of the solution.

We're on the service industry side of the business. Whatever our clients need we work to accommodate. Whether they prefer an Oracle server or a Microsoft option, we'll work with them to meet their needs. We don't exclusively deal with Oracle. We would never push our clients to use specific technologies. We just suggest options and highlight the features that best apply to their use cases. Then, we simply follow their wishes and deliver on their expectations.

I'd rate the solution nine out of ten overall. They're very competitive in the market and very good as a product overall. Our clients are happy with it. If the pricing was a bit lower I might give them a perfect ten out of ten.

On-premises

The primary use case of this solution is used in our HSA Group for backup and recovery.

The most valuable feature is high availability.

The features that we are using the most are for partitioning, Armonk, and encryption. 

RMAN tools need improvement.

There are some doubts about the Oracle policy on price quotes. I have a good relationship with the customers and If I start dealing with them, and get them a discount, then that discount is available to all of the Oracle partners. I prefer the way it works with other companies, like HP, where any discount that I negotiate on behalf of a customer will be available only to me.

I have been using this solution for twenty-five years.

This solution is stable, and it's reliable.

This solution is scalable.

Technical support responds quickly. Our customers are satisfied with the availability of technical support.

The initial setup is straightforward. I have been a DBA for ten years now and I have been working with Oracle for twenty-five years.

The pricing is very high.

This solution is the best! It's perfect!

I would rate this solution a ten out of ten.

On-premises

I use Oracle Enterprise Manager for database administration and to manage our IT help desk. It is also used to scope database issues which need support in a production environment.

Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs.

I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses.

They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA.

More than five years.