We are using this solution to record our employee's information and all of the daily on-site activity.
System Administrator & Oracle DBA at a government with 10,001+ employees
Reliable, fast, and secure, but the user interface needs improvement
Pros and Cons
- "The most valuable features are security and speed."
- "The user interface is not very interactive. It needs improvement."
What is our primary use case?
What is most valuable?
The most valuable features are security and speed.
What needs improvement?
The user interface is not very interactive. It needs improvement.
For how long have I used the solution?
We have been using this solution for more than 10 years.
We are not using the latest version, but it's not that old.
Currently, the newest version is 19C and we are using 11G.
Buyer's Guide
Oracle Enterprise Manager
January 2025
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
What do I think about the stability of the solution?
Oracle Enterprise Manage is stable.
What do I think about the scalability of the solution?
It's a scalable product.
We have approximately 500 users in our organization.
How are customer service and support?
Currently, we do not have any technical support.
Technical support is needed.
How was the initial setup?
The initial setup is straightforward.
The user manual is very good and it is very easy to install.
Deployment times vary depending on the features that you want to include.
If you want to include only the regular features of Oracle, then it will take 35 minutes, and less than an hour if you want to include some more options.
Two engineers are more than sufficient to maintain this solution.
What about the implementation team?
We completed the setup, deployment, and implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
There is only the standard licensing fee. There are no other costs.
What other advice do I have?
We will continue to use this solution.
For any organization that wants a reliable or secure system, this is the product to go with.
I would rate Oracle Enterprise Manager a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DB Manager at Secure-24
we have a thousand databases and the way you can get to the metrics, quickly figure out the ETA to fix a problem, these are the things that I love.
Pros and Cons
- "I think the look and feel and the accessibility to the databases, the scale of environment support."
- "We could use it but definitely with some effort we can streamline much better and sometimes some box here and there, like 13C you have to really wait, but there are great features. Just have to make sure it is a stable product."
What is most valuable?
I think the look and feel and the accessibility to the databases, the scale of environment support. Ours is basically like a hosting company and we have a thousand databases and the way you can get to the metrics, quickly figure out the ETA to fix a problem, these are the things that I love.
How has it helped my organization?
As I said, ours is a hosting company. We host a lot of customer environments in our data center and pretty much the alerting mechanism and the deviates stay on top of things with using the ... applying patches, for example.
We can do things on the fly and templates and the monitoring, the way the alerts kick in. We can pretty much make generic and customize based on customer needs and it takes less deviate time I would say, even down time or when you want to set those blackouts when you are working without the teams. It is pretty straightforward.
What needs improvement?
I think maybe we have to streamline further. It is just that everything out of the box. It is not really...
We could use it but definitely with some effort we can streamline much better and sometimes some box here and there, like 13C you have to really wait, but there are great features. Just have to make sure it is a stable product.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How is customer service and technical support?
Yeah, sometimes we see little things that are getting dragged with Oracle support and all that. I think overall they are fine.
What's my experience with pricing, setup cost, and licensing?
I think training is not required unless you are really low rating all the great features. I would recommend getting them certified, OEM certification, 12C certification. That would help.
Which other solutions did I evaluate?
Quest products is one that I can think of.
Quest I don't think looks it at such a larger scale and we integrated Oracle's OEM service now and that also helps us. We liked the internal views which pretty much covers all the environments, also the OEM internal which captures the database. We call that database repository.
What other advice do I have?
I would definitely recommend it. Yeah, just get the stable product right now, 12C, and probably 6 months down the line I could even recommend 13C.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Enterprise Manager
January 2025
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
System Architect at a consumer goods company with 10,001+ employees
It reduces overall required downtime. Better stability is required.
What is most valuable?
Both OS and Hardware Management, Network Boot, Server Pools, and Live migration of LDOMs over Server Pool are Ops Center's most valuable features to me.
How has it helped my organization?
It helps a lot in data center consolidation, P2V, and with LDOM live migration. It reduces overall required downtime and is highly scalable, especially with T5 architecture.
What needs improvement?
The monitoring feature should be improved, so that it may be used as a dependable monitoring solution, as well as a deployment solution for SPARC-based hardware and operating systems.
For how long have I used the solution?
I have used the product for three years.
What was my experience with deployment of the solution?
No, I didn’t encounter any issues with deployment, stability or scalability.
How are customer service and technical support?
I will rate technical support at 9.
Which solution did I use previously and why did I switch?
I have had the opportunity to work with various other UNIX as well as Linux systems, but among all of them, I found Solaris to be a very stable operating system. Now with the evolution of LDOMs, ZFS and zones, it’s providing a perfect platform for virtualization solutions.
How was the initial setup?
To me installation doesn’t seem complex, but at the same time comprehensive understanding of technology is required.
What about the implementation team?
We performed implementation ourselves, except some time when we requested Oracle’s professional services.
What other advice do I have?
I recommend Oracle solutions like T5 Super-Cluster, T5-8 and Oracle Solaris 11 operating systems, as they are highly scalable and fault-tolerant systems.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Oracle Database Administrator at a pharma/biotech company with 5,001-10,000 employees
As the DBA it give me a graphical representation of what's going on with my Oracle footprint, and it's quick to display where I would have issues and where I can correct them.
Valuable Features:
OEM gives me, as the DBA, a very graphical representation of what's going on with my Oracle footprint, and it's very quick to display to me where I would have issues and where I can correct them. This gives me the capability to see when there are issues happening, which means that I can actually act on the issues pretty quickly before it becomes apparent to the business that there is something going on within the database, that could, for example, have a negative effect on their ability to get a drug out the door.
Improvements to My Organization:
From my point of view, I've found OEM to be one of the easier products to deal with. It's the product that I use day in daily to view all of my databases, and the fact that I can actually integrate multiple databases and multiple middleware solutions into one single point is perfect for me, so I'm really happy with it.
Room for Improvement:
The features that I'd want to use in Enterprise Manager would be in and around the diagnostics and tuning area of the database. Again, that is an additional license. Whilst I can get Enterprise Manager, I can do certain things with it, the really, really high-value part of Enterprise Manager requires additional licenses. So I'd like to see more advanced functionalities that, frankly, don't require us to spend more money.
Deployment Issues:
We've had no issues with deploying it.
Stability Issues:
It's been very stable. I don't recall any big issues with stability.
Scalability Issues:
We've been able to scale it as needed.
Initial Setup:
It was a very, very complicated product to set up. We initially used it with Oracle Single Sign-On to link Microsoft Active Directory to our E-Business Suite instance. It was difficult to set up, and actually now we've migrated to Oracle Access Manager with Identity Manager, and it's even more complicated.
Oracle Access Manager is a product that Oracle has brought in. They've took over a company which had their own identity management solution. They took it over and re-labelled it, re-branded it to be their product. We had a few enhancements in it, but when they released it is was absolutely full of bugs, and, actually really, really complicated to set up.
Later releases and scripts is what have made it a little bit easier, but I would like Oracle before they put these products out to the market, to invest some time in making them easier to set up.
Implementation Team:
We implemented it with our in-house team.
Other Advice:
Read the documentation, because we found and still find it extremely complicated to bind the latest versions of the database into Enterprise Manager. It was much easier in earlier versions, but much more complicated now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Application Support & Infrastructure at Baader Bank AG
Stable monitoring that is scalable but it's expensive
Pros and Cons
- "I like that it's stable."
- "I would like to see better pricing."
What is our primary use case?
We use this solution to monitor the server, looking at the system, and maintaining it.
What is most valuable?
I like that it's stable.
What needs improvement?
I would like to see better pricing.
For how long have I used the solution?
I have been using this solution for a couple of years.
We are using the latest version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's a scalable product. We have approximately seven users in our organization.
We have plans to continue using this solution.
How are customer service and technical support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
We are using Ruckus.
How was the initial setup?
I was not involved in the maintenance.
We have a team of five to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
It's expensive.
We are paying on a yearly basis, but we are currently negotiating for a new license.
Which other solutions did I evaluate?
We are currently evaluating software such as Eggplant.
We like Tosca, but we never received a response.
We are also looking into the Robot Framework.
What other advice do I have?
Other than being costly, it works.
I would rate Oracle Enterprise Manager a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle DBA at Group Dynamite Inc
I see which SQL is causing the problem, drill down, and apply a profile to that SQL.
What is most valuable?
The most valuable is when a client calls us to tell us the performance is really bad, I can quickly go on to OEM and see which SQL is causing the problem. I can drill down. I can quickly apply a profile to that SQL. The only drawback that I don't really like about that is they have to restart their job at the gate. The equipment profile doesn't take affect right away. You have to stop it, and you have to restart it. Other than that, it's fantastic. If they're able to stop it, you tell them to stop it. If not, you have to wait until tomorrow, where you'll see a better performance.
It's very quick, it's very easy to use. Considering the old AWR reports, which are still out there, you can get an AWR report at that particular time in OEM. OEM does data guard; you can set it up. They had a session at a conference I went to. They had the old DBA, which is like me, and the young DBA, which they used Justin Bieber. They were using the OEM, and the old DBA was still using their scripts. They were showing that the young DBA, which had no experience in Oracle whatsoever, was able to troubleshoot the problem much quicker than the old DBA who was running all his old scripts to figure out what the problem was. That's one of the things I really like about it.
Another thing is that you're able to see all your databases. Right now, we have 13 databases, so I can quickly monitor any of the 13 databases.
How has it helped my organization?
As I’ve mentioned, the biggest benefit is being able to pinpoint a performance issue very quickly, and be able to react to it very quickly.
What needs improvement?
One of the things I'd like to see is for profiles to be dynamic. That would be really great, where you don't have to tell the user, "Stop whatever you're doing and restart your job." To me, that would be highest on my list of improvements.
One of the drawbacks that I don't like is, quite often you'll see that the agent will show a status of Pending. When you try to refresh it, it'll stay Pending, which is kind of weird because you can still connect there. I did some Googling and it looks like there's a little issue there, where the agents aren't always up-to-date. Sometimes you have to go and stop the agents and restart the agents.
Other than that, I love the product.
What do I think about the stability of the solution?
The product is very stable. The only thing that I find is that the agent isn't that stable. Even though the agent doesn't seem to be stable, you're still able to connect. I don't know why, but you are.
Which solution did I use previously and why did I switch?
I never used OEM before I started with Dynamite. Being with IBM, it was more like a contract we were being sent out on, so it was a different type of environment. It wasn't a performance tool, it was more building the databases and then walking away. OEM didn't come into the picture. Being with Dynamite, it's completely different.
What other advice do I have?
I would give the same advice that I saw at the conference, with the old DBA and the young person that had no clue of what was going on behind the scenes of that database. How that young person, with a little bit of knowledge, was able to resolve an issue a lot quicker than the older person with all their fancy scripts.
Right now, we're at the very same version of OEM, so we haven't changed anything. Our company is very difficult when it comes to change. They've got a mindset that if it's not broken, don't fix it. They always look at us, especially IT, as an expense. Enterprise Manager Express really looks very interesting, and I really would like to try to push that. We'll see how well that flies, money-wise.
I really like the product, but there are some issues that need to be resolved. We're at version 12, and I believe there's a new 13c out, which probably has a lot of those issues fixed.
When I’m selecting a vendor such as Oracle or IBM, support has to be the number one criteria.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Systems Engineer at Sybyl
Granular, insightful, and easy to implement
Pros and Cons
- "It's easy to implement as it's made by Oracle for Oracle."
- "Technical support could be faster."
What is our primary use case?
I've used the solution for monitoring. It looks at if something is slow, which processes are taking the most resources, if it's up or if it's down, et cetera.
What is most valuable?
I like how you can drill down to a problem, like which specific query is causing the most workloads, which user has issued that query, what's taking up the most resources, et cetera.
It's easy to implement as it's made by Oracle for Oracle. Yeah. It's very insightful when it comes to what you can check healthwise on a database.
What needs improvement?
Technical support could be faster.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
It's fairly stable. It doesn't disappoint. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The product is scalable in terms of how much better business you can monitor. You can really just keep adding them.
I know of six users of the solution in our organization. That said, I am sure we can add more if we need others. If we add new employees, we will increase usage.
How are customer service and support?
Technical support is good. That said, they take a lot of time before they start acting upon an issue.
How was the initial setup?
I did not handle the initial setup of the solution.
That said, I understand that it is simple to implement.
I can't speak to the deployment or how long it took.
What about the implementation team?
The entire implementation was done in-house.
What's my experience with pricing, setup cost, and licensing?
There is a license that is required, however, I cannot speak to the exact cost.
What other advice do I have?
I'd rate the solution nine out of ten. We are quite satisfied with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle DB A
I'm able to monitor the cluster levels; all the information is consolidated in one place
Pros and Cons
- "I mostly use the top events, and look at how the execution is happening on the database; and monitoring the cluster level rates. I even look at the execution plan."
- "I would say mostly backup and recovery, through the Enterprise Manager. Or any corruptions, to be able to fix them through Enterprise Manager."
What is most valuable?
I mostly use the top events, and look at how the execution is happening on the database; and monitoring the cluster level rates. I even look at the execution plan.
I really love this tool because I don't need to type the commands. It's very user friendly, I just click and get the reports and get it done.
How has it helped my organization?
It does help a lot because we have a centralized place, we can go there and monitor all the databases or whatever else we need to. It's in one place. We can monitor everything.
What needs improvement?
I would say mostly backup and recovery, through the Enterprise Manager. Or any corruptions, to be able to fix them through Enterprise Manager.
What do I think about the stability of the solution?
In terms of stability, I'm pretty confident. I'm very happy with the product.
What do I think about the scalability of the solution?
Scalability is pretty good. We have everything monitored using Enterprise Manager.
How are customer service and technical support?
We get our support through the Oracle Support help desk ticketing system. It's good.
We have two types of support. One is an on site person, from Oracle. The other option is that we can create a ticket through the online support.
Which solution did I use previously and why did I switch?
Previously I was using all command-based, I needed to manually run things, but now I don't need to. Now, whatever I need, I can go and find it.
The switch was a company decision.
How was the initial setup?
It was already set up in our datacenter, another team is managing it, but we are using it.
What other advice do I have?
When looking at a vendor the most important criterion I'm focused on is timely support. A person available, and the ability of the person in support to fix the problem immediately. I also prefer anyone that is a market leader or that has a lot of options, and they know what they're doing.
I give it an eight out of 10 because I still feel that there are more improvements that need to be done.
Go use it first and see whether it's meeting your requirements. Then, if you're happy, go from there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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