You can get a healthful overview of all your targets in one snapshot in Enterprise Manager. You can see what's up or what's down and then take corrective action. It's a valuable tool for an admin like me.
DBA at a tech services company with 10,001+ employees
You can get a healthful overview of all your targets in one snapshot.
What is most valuable?
How has it helped my organization?
Another feature of the Enterprise Manager is a plug-in, which crosses multiple teams. I've seen multiple teams coming to us and then asking for the tools to be deployed for their team. It's a cross-team effort, which streamlines a lot of things in terms of monitoring.
Also, since it's an Oracle-based product, it can talk to the Oracle-related products very well. The plug-in extension extends the functionality. I see a lot of benefits in terms of monitoring costing less effort; streamlining the monitoring has helped.
What needs improvement?
There are functional areas were you have extensions. Those extensions, or plug-ins, are one way to incorporate more products.
There are extensions that are available.
What do I think about the stability of the solution?
It's too early to know about stability, because right now we have 12c and we're looking to go to 13c.
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What do I think about the scalability of the solution?
We'll see what we can do in terms of scalability and operational deployment. We are still evaluating it. We're working with Oracle on that.
How are customer service and support?
We're fortunate to have direct access to the product managers and the product support managers. They have been on our case for Enterprise Manager deployment.
How was the initial setup?
It was already deployed to some extent when I entered into the team. I'm extending the deployment with the other team members. We did have some hiccups in working with Oracle.
Which other solutions did I evaluate?
At our company, we have multiple monitoring tools, so we do look at Precise as one other tool. There are a couple of other homegrown tools also. We'll be evaluating against all them next.
I didn’t choose Oracle. It was already picked for me.
What other advice do I have?
PoC is a good starting point. It doesn't hurt to have a PoC and have some of the environmental test or something monitored by that environment. You learn from that. Then you take the best practices, which are already there from the various laws and Oracle published notes and you incorporate that. It's not hard.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Division Officer at a government with 10,001+ employees
Automated alerts tell me when I have an issue before a user calls.
What is most valuable?
The GUI interface for monitoring and managing databases is the most valuable feature.
How has it helped my organization?
The automated alerts tell me when I have an issue before a user calls. They are proactive.
What needs improvement?
We use it mostly for the connection to the databases. It could be the version I'm on, but we seem a little limited on what we can do for monitoring for the middleware.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
So far, it has scaled well for our needs.
How is customer service and technical support?
Most of the time, when we open a ticket, we are happy with the resolution and the timing of the response. We've had a few incidents where they immediately say, “Maybe you should upgrade.” That usually kind of sets me off. It's like, why don't you listen to the entire thing before you immediately tell me to upgrade? Overall yes, no issues with that.
Which other solutions did I evaluate?
What other advice do I have?
Go to training first. We did it the other way around: We tried to figure it out, and then go to training. That’s fine, as long as there isn’t a big gap between when you're going to implement it, and when you've been trained. We probably would have saved a lot of angst and issues if we were properly trained first.
Our biggest issue is learning all the features. There are more bells and whistles than we're probably using; getting familiar with the capabilities, and then actually being able to execute them.
I'm happy with it. I think we're not leveraging it enough, but for what we use it for, it's perfect.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oracle Applications DBA/UNIX SA at a agriculture with 1,001-5,000 employees
It's great being able to see that all the information you need is in front of you on the screen.
Valuable Features:
I find it nice that OEM provides a graphical way to manage both our database and E-Business Suite. It's great being able to see that all the information you need is in front of you on the screen. There are links that allow you to kill sessions or to check your performance. With other solutions, you just see numbers go by on a screen.
Improvements to My Organization:
It helps me do my job as a DBA. Even though I may know how to manage it wth the CLI, I'm much quicker at doing things and identifying problems. Having it running and seeing a spike on the graph lets me know that we have a performance issue, I've got something locked up, and I need to address that proactively instead of being reactive. Sometimes I go to the CLI to get right to the thing quicker, but the graphical interface, again, is nice.
Room for Improvement:
It can be a process hog sometimes. When I do leave it running, the CPU fan kicks on, and I can hear it running. Otherwise, it's a great tool.
Deployment Issues:
We've had no issues with deploying it.
Stability Issues:
It's been stable. We haven't had any instability issues to speak of.
Scalability Issues:
It's been scaling just fine. We have no issues scaling it for our needs.
Initial Setup:
It's easy, very easy to set up. You've got to know what you're doing, but it's not a lot. You've just got to follow the documentation and configure it accordingly.
Implementation Team:
We implemented it ourselves with our in-house team. It was pretty straightforward.
Other Advice:
Follow the directions as the setup and implementation are all nicely laid out for you.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Database Admin at a insurance company with 10,001+ employees
Automation in patching, applying security patches, and PSU's has been important for us. We've had many struggles patching automation.
Valuable Features:
The most valuable feature is the way it shows me, on top in one screen, right there, my availability options. Then if I have to drill down the performance, it shows me what's running, rather than me going in and doing my own scripts. It provides AWR reports, active session reports, and things like that.
Improvements to My Organization:
The biggest bang for our buck with Enterprise Manger is automated patching. We have at least 1000 or so databases, so automation in patching, applying security patches, and PSU's has been huge for us. We are working heavily with Oracle and their representatives to have patches written up.
Room for Improvement:
We've had a lot of struggles patching automation. There's no good log file that you can debug. We have to go back to the account managers and work with Oracle internals. I'm hoping that 13c will bring something better on that front.
Deployment Issues:
We've been OK deploying it within our company.
Stability Issues:
It's been stable, but the patching is the biggest pain-point right now for us.
Scalability Issues:
We are not there yet with scaling it. Like I said, if you patch one single database, it works OK. If you have, on one server, ten different databases, that's where it hangs, and we don't know where it failed and when it might fail.
Initial Setup:
The initial setup was good and fairly straightforward. We didn't have a whole lot of trouble with it.
Implementation Team:
We implemented it with our in-house team.
Other Advice:
If you're a newbie who doesn't want much hands-on in a CLI, it's a good solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle Consultant & DBA - Cloud Support Engineer at Amazon Web Services
Top features are the ability to consolidate information and access to my databases into a single portal
What is most valuable?
Consolidate information and access to my databases into a single portal.
How has it helped my organization?
We increased our capacity and speed of detection, diagnose & resolution of database issues.
What needs improvement?
UI is the part that I like to see improved in the future.
For how long have I used the solution?
I have been using EM for almost 6 years.
What was my experience with deployment of the solution?
Not so much, and all easily fixed.
What do I think about the stability of the solution?
Not in version 12c, EM uses Database 11gR2 and WebLogic that both have superb stability.
What do I think about the scalability of the solution?
None and, in case of need, we can always add another WebLogic Server or another node to the database tier.
How are customer service and technical support?
Customer Service: Oracle Support is very good most of the time.Technical Support: You start with junior technicians, but you can escalate if necessarily.
Which solution did I use previously and why did I switch?
No, previously we used Enterprise Manager Database Console, that is a local DB console.
How was the initial setup?
We're used to Oracle products, so the deployment wasn't complex at all.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
I don't have a money estimate, but in man-hours, a deploy in a single machine, for an estimate of 100 targets, takes 8 hours.
Which other solutions did I evaluate?
Yes, we evaluated Pandora, Nagios and Zabbix.
What other advice do I have?
Follow the installation guide step by step, there won't be any surprises. Check your memory, CPU & disk requirements before implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a tech services company with 10,001+ employees
Oracle Enterprise Manager for hybrid cloud monitoring
This post is syndicated from https://johanlouwers.blogspot.com/2013/07/oracle-enterprise-manager-for-hybrid.html
Cloud computing comes in many forms, in some cases cloud computing is “just” another form of hosting and it is considered an IaaS (Infrastructure As A Service). In this cloud computing model some of your servers / systems will be located within the cloud of a cloud vendor. Amazon is a good example of this. By having your servers in one or more cloud and some (or none) located in your traditional datacenter you start creating a hybrid cloud model.Having a hybrid cloud model provides you the options to make sue of the best of breed hosting options. This can be a big advantage however in some cases also brings a challenge. Even though everything can be hosted somewhere in a cloud you most likely would like to have a unified monitoring in place which gives you a holistic view of all your servers and services.
Monitoring capabilities, which provide you a holistic overview of your Enterprise IT assets are provided for Oracle products and none Oracle products by Oracle Enterprise Manager. Oracle Enterprise Manager provides you with options to monitor hardware and software within your Oracle landscape and also maintain it from the same console.
Oracle is providing a great, out of the box, solution when monitoring your on premise IT assets and it can even monitor in multiple datacenters when you have a dual or triple datacenter setup. However, in some cases you have servers running within the Amazon Web Service (AWS) hosting cloud. This is a trend that is seen more and more within the corporate world. Even though some of your servers are running at AWS you still want to include them in your default monitoring tool, Oracle Enterprise Manager and be able to monitor the complete hybrid cloud setup.

In the above example you can see how we leverage an already available tunnel between the enterprise datacenter and AWS to ensure that the OEM connection is secured and encrypted on a network layer. Connecting the datacenter and AWD in such a manner is common practice and when connecting Oracle Enterprise Manager to the servers in AWS you can leverage this tunnel to do so.
Oracle is providing a plugin for this in the Oracle Enterprise Manager extensibility exchange. This plugin is developed by Oracle to monitor the AWS services and by doing so provide you a single monitoring console.
- Support for monitoring the following Amazon Web Services:
- Amazon Elastic Block Store (EBS)
- Amazon Elastic Compute Cloud (EC2)
- Amazon Relational Database Service (RDS)
- Rich and exhaustive list of metrics. Metrics are collected remotely using the Amazon Web Services Cloudwatch API.
- Detailed configuration information.
- Custom Home Pages with charts and AWS configuration information.
- Raise alerts based on thresholds set on monitoring data.
The plugin is available for Oracle Enterprise Manager 12.1.0.2.0 and later. More information can be found at the Oracle Enterprise Manager exchange website, the documentation can be found here.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager DBA at a healthcare company with 1,001-5,000 employees
We checked various Monitoring software but OEM provided us with the greatest ability for productivity
How has it helped my organization?
We have 200+ databases and monitoring that number of databases without using a enterprise tool would involve a tremendous amount of manual work. Furthermore, early notification about databases and operating system alerts helps our DBA team in fixing the issue before there is any major impact on the business.
What is most valuable?
Database performance monitoring, dashboards, databases management and Dataguard setup and monitoring are the features that I like the most.
BI Publisher is another cool feature to generate customized reports.
What needs improvement?
Middleware (weblogic) has some bugs and crashes occur which should be fixed to make OEM more productive.
This
For how long have I used the solution?
I have been using OEM for 6+ years
Which solution did I use previously and why did I switch?
We were using custom build application to monitor the systems but this product provides more functionality and GUI interface.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise Corporate License so cost is not an issue.
Which other solutions did I evaluate?
We checked Quest software (Spotlight and Toad) however we found OEM to be more productive.
What other advice do I have?
I feel that this a 5 star product because of how easy it is to configure and the vast features that are available.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
OEM helps monitor across heterogenous systems which is key for big companies with various prod environments.
Oracle Database Administrator Senior Team leader at a financial services firm with 10,001+ employees
Good monitoring and management of our Oracle products, but consolidating everything into a single dashboard would be better
Pros and Cons
- "The product gives us as much control as we can have by providing a complete picture of the whole set of Oracle products."
- "We would like to have a single dashboard for monitoring and controlling all of our products."
What is our primary use case?
Our primary use is for monitoring and management of Oracle products. We are running several Oracle products in our environment.
What is most valuable?
The product gives us as much control as we can have by providing a complete picture of the whole set of Oracle products. We can monitor all of them.
What needs improvement?
We would like to have a single dashboard for monitoring and controlling all of our products. This would add value, for us, because as it is now, we have to go to different screens to check different products.
For how long have I used the solution?
We have been using Oracle Enterprise Manager for about seven years, since 2013.
What do I think about the stability of the solution?
The Oracle Enterprise Manager is pretty stable and we haven't had any issues.
How are customer service and technical support?
We have not had to contact technical support for this product because we haven't had any issues. However, if we need to then there is a support portal available.
How was the initial setup?
This product is easy to install and we can complete the deployment in a day, including the agent.
What's my experience with pricing, setup cost, and licensing?
We are satisfied with the pricing.
What other advice do I have?
Overall, I am satisfied with this product. It assists us in finding issues through monitoring services.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Hi Johan,
We currently have a small data center operations environment, having only fewer than 10 servers. However, we do have Oracle Peoplesoft Campus Solution deployed on a fully-virtualized system on a Cisco UCS blade server system. Our application servers are Oracle, but our back-end database is MS SQL Server. We currently don't have any application performance monitoring and asset management solution.
Would you recommend Oracle Enterprise Manager for this relatively small set-up? We are also looking at MS System Center Configuration Manager, but I think this is a better product considering the Oracle system that we have. I'm quite impressed with the reviews of this product here on IT Central Station and looking for valuable advise on this.