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it_user521988 - PeerSpot reviewer
Database Analyst at a financial services firm with 1,001-5,000 employees
Real User
The automating diagnostic monitor (ADM) is valuable. I don't see anything like a dashboard.

What is most valuable?

The automating diagnostic monitor (ADM) is the most valuable feature.

How has it helped my organization?

It will list the top findings: numbers one, two and three. Those are the areas where we have to troubleshoot. That helps my organization.

What needs improvement?

There are a lot of options; it takes time. I don't see anything like a dashboard or something similar. Adding some dashboards would possibly be a nice thing.

What do I think about the stability of the solution?

Stability’s good; no downtime.

Buyer's Guide
Oracle Enterprise Manager
March 2025
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What do I think about the scalability of the solution?

Scalability’s good; it's okay.

How are customer service and support?

We get good support. Tickets are resolved quickly and we are happy with the resolution. It is perfect.

How was the initial setup?

I was not involved in the installation. A different team did it.

Which other solutions did I evaluate?

I think we are an Oracle shop; naturally we lean toward them.

What other advice do I have?

It's pretty self-explanatory; just log in and explore the options. That's it.

I believe training would help. An expert can go over several options and make it easier.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user522066 - PeerSpot reviewer
Lead App Adviser at a tech services company with 10,001+ employees
Real User
It moves data, runs business rules, and runs calculation scripts. It's new and the user interface is clunky.

Valuable Features

The most valuable feature is its ability to integrate directly into S Space and move data, run business rules, run calculation scripts, and things like that.

Room for Improvement

The user interface is pretty clunky.

I have not rated it higher because it’s still new.

Use of Solution

I have been using it for about 18 months.

Stability Issues

It seems to be as stable as any other ETL product we use.

Scalability Issues

We're still in the development process. We haven't really put anything into production just yet.

As far as scalability, we're learning as we go on how to parameterize everything and stop hard-coding stuff. It seems to be handling what we're asking it to do.

Customer Service and Technical Support

Technical support is good. We get answers that we need within a couple of days. They are knowledgeable.

Initial Setup

Initial setup is a little kind of hokey, but once you figure it out, it's okay.

Other Solutions Considered

We use also use DataStage and Informatica, outside of the Hyperion stack and the Oracle stack.

Other Advice

I recommend using the product for similar situations, just because it does technically integrate all the Oracle products together, especially in the EPM space.

Reputation is a big part of the decision regarding which vendor to work with. The other part is strategy: Do they have partners that can help us strategize on implementation? We don't need people on the keyboard, we need people helping us with setting up the big picture.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Enterprise Manager
March 2025
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
it_user432612 - PeerSpot reviewer
Sr Application/Oracle Programmer at a university with 1,001-5,000 employees
Vendor
As a DBA contractor, I like the ability to be able to group my hosts/targets and set up different configurations to monitor based on the needs of my clients.

What is most valuable?

As a DBA contractor, I like the ability to be able to group my hosts/targets and set up different configurations to monitor based on the needs of my clients.

How has it helped my organization?

It has made my job easier in that I can put my focus on certain elements at the whim of my client.

What needs improvement?

The one area was the process of setting up targets and hosts as it seems rather lengthy and repetitive. There should be a way to merge some of the steps together.

For how long have I used the solution?

As a DBA contractor, I have been using this solution/configuration since 2013. I started with the upgrade from 11 to 12.

What was my experience with deployment of the solution?

I have had no issues deploying it.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

I have no issues scaling it as needed.

How are customer service and technical support?

Customer Service:

Customer service has been consistently excellent.

Technical Support:

Technical support has been consistently excellent.

Which solution did I use previously and why did I switch?

My client has always been Oracle based.

How was the initial setup?

With the proper available documentation the setup, although lengthy, was straightforward for the most part.

What about the implementation team?

Implementation was done in-house. My advice, based on the upgrade that we performed, is to create a "sandbox" to "play" in and test, test, test and document, document, document.

We documented with great detail each step and the time it would take. We ran tests in the sandbox to ensure that the upgrade would work. It was very successful and ran into virtually no problems.

What other advice do I have?

Do some research, follow the documentation and any advise that might be out there. The Oracle communities are good sources.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
it_user516738 - PeerSpot reviewer
it_user516738Works at a financial services firm with 1,001-5,000 employees
Vendor

I agree that it is helpful to group targets.

See all 3 comments
it_user522051 - PeerSpot reviewer
Is Business Analyst at Emerge
Real User
Facilitates data capture and processing based on what we need for analysis

What is most valuable?

The ability to capture data and then processing it based on what we need to pull for analysis.

How has it helped my organization?

  • Less manual work
  • Less labor intensive
  • More data consistency

What needs improvement?

More flexibility in terms of the user being able to customize a little bit instead of having it so standard. That would be helpful.

What do I think about the stability of the solution?

It's been pretty stable. It's good.

What do I think about the scalability of the solution?

For us, it's a good size. It applies to all populations. It's good.

How are customer service and technical support?

For technical, we have a technical team. Usually, because I'm an analyst, I just pass it over to the technical team and they deal with the technical side.

Which solution did I use previously and why did I switch?

It was an old system. That's why we transferred into this. In technology, you need to be advanced. You need to keep up.

The decision was made by top management, but I'm sure that they look at cost and the support of it. Mainly the cost.

How was the initial setup?

I think the initial setup was not too complex. It wasn't that bad.

What other advice do I have?

We went with Oracle because we were looking for stability, a vendor that is reliable, being able to get help, troubleshooting when there's a problem. I think those are the important ones.

I would recommend looking into it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521916 - PeerSpot reviewer
IT Manager at a tech vendor with 1,001-5,000 employees
Real User
The graphical interface makes it handy to monitor the databases. Because of stability issues, we didn't roll it out into production.

What is most valuable?

I think what I really like in this product is that DBAs and my management development team don’t have to sit and manually write queries.

It has a graphical interface, which makes it handy for you to monitor the databases and that is the most useful feature.

How has it helped my organization?

You can manage many databases at the same time.

You don't have to write ad-hoc queries. Initially, my DBAs used to write scripts which were manual. So, running the scripts, writing them and trying to figure out what we want to monitor was a very difficult process. With OEM, you have all of this in the inbuilt interface, which really helped them in adding new databases in the main that we must monitor.

As the number of databases increased, it was fast for us to start monitoring them as well.

What needs improvement?

One of the big problems we had was using Data Guard along with OEM; it just didn’t work (Data Guard is a local higher level solution). Every time we did a takeover, it would stop working, so that was the biggest challenge we had. I think that this has been probably fixed in Oracle Enterprise Manager Cloud Control 13c.

We had issues in terms of stability. Some of the functionalities, which we were looking for, were not available. It's not that it wasn't working, but it wasn't able to meet all our requirements.

What do I think about the stability of the solution?

Stability, as far as it was in a test environment, we did find a few issues. This was in Oracle Database 11g and it would just hang our systems. Thus, we didn't let it go to production.

How are customer service and technical support?

We have Oracle Advanced Customer Support in our company. Using it was easy. It's just that product had a few issues in certain scenarios.

Which solution did I use previously and why did I switch?

Oracle recommended it to us: "Everybody is using it out there, so use it!"

How was the initial setup?

It was straightforward. We had to install a server on the database side and GUI on the client side; it was quite straightforward.

What other advice do I have?

Based on our experience, if you are looking for a certain type of requirement, it would work.

The main requirement for us was stability since we run machine-critical applications.

Resiliency is really the main requirement from our side, even beyond scalability.

We run a company that provides services for banks and financial institutions, and resiliency is the most important factor, especially for a product like OEM. Security is equally important but for OEM, we don't really expose anything, so it's fine. It's more of a monitoring interface.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436146 - PeerSpot reviewer
President at a tech consulting company with 51-200 employees
Consultant
The agents for setup makes it easier to monitor databases as well as servers and SANs. Using, setting up, and maintaining the agents can be tedious.

Valuable Features:

Enterprise Manager comes with a suite of products that includes agents for setup. This makes it easier to monitor databases as well as servers and SANs.

Improvements to My Organization:

It's given us the ability to monitor multiple aspects of the organization. Also, the ability to monitor different versions of Oracle and different platforms has been helpful for our customers.

Room for Improvement:

Using, setting up, and maintaining the agents can be tedious and even almost a full-time job. Once it's done, it works pretty well. It's just setting them up that could use some improvements.

Deployment Issues:

We haven't had any issues with the deployment other than setting up the agents.

Stability Issues:

I've had problems with its reliability and speed. Sometimes even giving it a large amounts of software and hardware to run on, it can still be sluggish and fail to respond as quickly as you would think.

Scalability Issues:

It does seem to scale. Even when we throw thousands of objects at it, the scalability still seems to be there.

Initial Setup:

The newer versions are much simpler and they have a better look and feel, and once you get the agents taken care of, it goes a lot quicker.

Implementation Team:

We implemented it ourselves.

Other Advice:

If you are going to be database-heavy, and that is what you are going to be monitoring the most, then Enterprise Manager might be your best bet. If not, there are other options out there to look at to see which pieces you need to monitor. Do we need to monitor applications, servers, and networks? Figure out which part you're going to need for that.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
it_user436104 - PeerSpot reviewer
Data Modeler at a financial services firm with 1,001-5,000 employees
Vendor
The most valuable feature is the ability to manage all the databases, hardware, and middleware from one pane of glass.

Valuable Features

From my experience, I'd say that the most valuable feature is the ability to manage all the databases, hardware, and middleware from one pane of glass.

Improvements to My Organization

Having the single-pane-of-glass manageability of our database, hardware, and middleware infrastructure gives us the most efficient way to keep our thumb on the pulse of the infrastructure to ensure it's always up and running.

Room for Improvement

OEM needs to be a little bit faster. That's probably because the features that they've developed and put into the latest product are incredible. They're consolidating more and more, which, expectedly, slows it down.

Use of Solution

I've been using Oracle Enterprise Manager for the last eight to ten years.

Deployment Issues

We've had no issues deploying it.

Stability Issues

At the beginning it was in the development phase, but for the last, probably six years, it's been a fairly solid product from 10g right through to the current 12c version.

Scalability Issues

I haven't really had to scale it because the enterprise isn't large enough to require that, but the initial installation is sufficient for all the needs.

Customer Service and Technical Support

I've always been very happy with Oracle support. I think probably the one thing that I'd like to be able to have more of is input into the feature set for the next release.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436065 - PeerSpot reviewer
IT Director at a tech services company with 51-200 employees
Consultant
It makes it very easy for us to manage our infrastructure.

What is most valuable?

I think the fact that I can manage all of our infrastructure, all the hardware and software, from one place which makes it very useful.

How has it helped my organization?

It makes it very easy for us to manage our infrastructure so that's important from a company perspective.

What needs improvement?

It's very expensive.

What do I think about the stability of the solution?

I think it's fine, there's no issue there.

What do I think about the scalability of the solution?

I think it's fine, there's no issue there.

How was the initial setup?

It's implemented just fine. It's fairly easy. Combination of an easy product and also technical expertise as well.

What other advice do I have?

It's very expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.