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PeerSpot user
Head of Data Analytics at a manufacturing company with 51-200 employees
Vendor
Drastically reduced our diagnostic time and helps us monitor multiple instances

What is most valuable?

The performance console is a must.

How has it helped my organization?

Can drastically reduce the diagnostic time and help monitoring multiple instances. Be aware that a lot of the features need appropriate licensing.

What needs improvement?

I would say the footprint on the server. Also the GUI can be tricky.

For how long have I used the solution?

More than 7 years
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Oracle Enterprise Manager
January 2025
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What was my experience with deployment of the solution?

To uninstall I needed to refer to the documentation.

What do I think about the stability of the solution?

No and it's a good point.

What do I think about the scalability of the solution?

No.

How are customer service and support?

Customer Service: Very good.Technical Support: Very good.

Which solution did I use previously and why did I switch?

I used ignite8 which is a must have for the perf part and a lot cheaper.

How was the initial setup?

It requires some reading but nothing is too complex.

What about the implementation team?

Myself.

Which other solutions did I evaluate?

Yes, quest spotlight- too messy. Nothing like AWR.

What other advice do I have?

Give it a try with the version embedded within the database and then go further.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user83598 - PeerSpot reviewer
it_user83598IT Manager at a tech services company
Consultant

Hello,

You mentioned in deployment issues : To uninstall I needed to refer to the documentation.
So can you please share your thoughts on Installation part ?

See all 3 comments
reviewer1213497 - PeerSpot reviewer
DBA Team Lead at a tech services company with 51-200 employees
Real User
A stable monitoring tool that shows the performance of Oracle products and databases
Pros and Cons
  • "We use Oracle Enterprise Manager as a tool to monitor Oracle products."
  • "The solution's agents work with Java, and the Java code sometimes consumes a lot of memory on the CPU."

What is most valuable?

We use Oracle Enterprise Manager as a tool to monitor Oracle products. It's a monitoring tool that shows the performance of your Oracle database or many other products.

What needs improvement?

The solution's agents work with Java, and the Java code sometimes consumes a lot of memory on the CPU.

For how long have I used the solution?

I have been working with Oracle Enterprise Manager for five years.

What do I think about the stability of the solution?

I rate Oracle Enterprise Manager ten out of ten for stability.

What do I think about the scalability of the solution?

Around five to seven users use the solution in our organization.

I rate Oracle Enterprise Manager ten out of ten for scalability.

How was the initial setup?

I rate Oracle Enterprise Manager ten out of ten for the ease of its initial setup.

What about the implementation team?

Oracle Enterprise Manager can be deployed in one hour by one person. You deploy the Oracle Enterprise Manager server, then deploy the agents to the targets you want to monitor.

What's my experience with pricing, setup cost, and licensing?

Oracle Enterprise Manager is a free tool from Oracle.

What other advice do I have?

Overall, I rate Oracle Enterprise Manager a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Enterprise Manager
January 2025
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user522258 - PeerSpot reviewer
Engineer at a tech services company with 10,001+ employees
Real User
​Fast and compatible, easy to customize, has improved our security

What is most valuable?

The look and feel I think. Fast and compatible. It's easy to customize.

How has it helped my organization?

Security. 

What needs improvement?

The performance, I feel. The performance needs to be increased a little bit.Sometimes it will take some time to open forms, so I feel it should be a little bit faster.

What do I think about the stability of the solution?

Downtime is there, but it depends on the user's needs.

What do I think about the scalability of the solution?

Scales well.

How is customer service and technical support?

They're good.

What other advice do I have?

I recommend it. You should learn it; you need to know about it before you start using it. There are tools and thing which can help. There is development training you can attend, and then you can start with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user515322 - PeerSpot reviewer
Works at a tech company with 10,001+ employees
Real User
Valuable features include SQLrun and the performance page.

What is most valuable?

Valuable features include SQLrun and the performance page.

How has it helped my organization?

It has helped us in terms of automated switch-over and fail-over.

What needs improvement?

The SQLrun sometimes does not work, and it crashes most of the time.

For how long have I used the solution?

We have been using this for two years.

What was my experience with deployment of the solution?

There were no issues with deployment.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

There were no issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is good.

Technical Support:

Technical support is very good.

Which solution did I use previously and why did I switch?

We did not use a solution previous to this one.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

The implementation was done in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user515415 - PeerSpot reviewer
Sr Oracle DBA at a retailer with 10,001+ employees
Vendor
One of the valuable features is performance drill down.

What is most valuable?

One of the valuable features is performance drill down.

What needs improvement?

I would like to see drill-down tabs.

For how long have I used the solution?

We have been using this for eight years.

What was my experience with deployment of the solution?

There were no issues with deployment.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

There were no issues with scalability.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

What about the implementation team?

The implementation was done in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user486507 - PeerSpot reviewer
Software Engineer, Banking Officer at a financial services firm with 10,001+ employees
Real User
The best features are the usability and the interface.

What is most valuable?

The best features are the usability and the interface.

What needs improvement?

More tools along the lines of support would be valuable. It would also be nice to catch things either as they happen or before they happen, as opposed to seeing that something is broken and having to go in and fix it.

For how long have I used the solution?

I’ve used the product for four years.

What do I think about the stability of the solution?

Services are pretty inconsistent. Too much usage will make it go down, and we will have to step in to bring it back up.

What do I think about the scalability of the solution?

It is a scalable solution that meets our needs for now.

How are customer service and technical support?

Every couple of weeks we need support. We always use the community, and as long as the issues have happened before, it’s a good help.

Which solution did I use previously and why did I switch?

We were using something off the mainframe before we switched to EPM. We went from mainframe to distributed, which made a big difference.

How was the initial setup?

Setup is pretty complex for a large system. It was pretty complicated for us, but we had consultants who helped a lot.

What other advice do I have?

It’s a great product, but make sure that you have people on staff that are familiar with it, or get your staff familiarized with it, because there are a lot of things that you need to learn to maintain it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521916 - PeerSpot reviewer
IT Manager at a tech vendor with 1,001-5,000 employees
Real User
The graphical interface makes it handy to monitor the databases. Because of stability issues, we didn't roll it out into production.

What is most valuable?

I think what I really like in this product is that DBAs and my management development team don’t have to sit and manually write queries.

It has a graphical interface, which makes it handy for you to monitor the databases and that is the most useful feature.

How has it helped my organization?

You can manage many databases at the same time.

You don't have to write ad-hoc queries. Initially, my DBAs used to write scripts which were manual. So, running the scripts, writing them and trying to figure out what we want to monitor was a very difficult process. With OEM, you have all of this in the inbuilt interface, which really helped them in adding new databases in the main that we must monitor.

As the number of databases increased, it was fast for us to start monitoring them as well.

What needs improvement?

One of the big problems we had was using Data Guard along with OEM; it just didn’t work (Data Guard is a local higher level solution). Every time we did a takeover, it would stop working, so that was the biggest challenge we had. I think that this has been probably fixed in Oracle Enterprise Manager Cloud Control 13c.

We had issues in terms of stability. Some of the functionalities, which we were looking for, were not available. It's not that it wasn't working, but it wasn't able to meet all our requirements.

What do I think about the stability of the solution?

Stability, as far as it was in a test environment, we did find a few issues. This was in Oracle Database 11g and it would just hang our systems. Thus, we didn't let it go to production.

How are customer service and technical support?

We have Oracle Advanced Customer Support in our company. Using it was easy. It's just that product had a few issues in certain scenarios.

Which solution did I use previously and why did I switch?

Oracle recommended it to us: "Everybody is using it out there, so use it!"

How was the initial setup?

It was straightforward. We had to install a server on the database side and GUI on the client side; it was quite straightforward.

What other advice do I have?

Based on our experience, if you are looking for a certain type of requirement, it would work.

The main requirement for us was stability since we run machine-critical applications.

Resiliency is really the main requirement from our side, even beyond scalability.

We run a company that provides services for banks and financial institutions, and resiliency is the most important factor, especially for a product like OEM. Security is equally important but for OEM, we don't really expose anything, so it's fine. It's more of a monitoring interface.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521988 - PeerSpot reviewer
Database Analyst at a financial services firm with 1,001-5,000 employees
Real User
The automating diagnostic monitor (ADM) is valuable. I don't see anything like a dashboard.

Valuable Features

The automating diagnostic monitor (ADM) is the most valuable feature.

Improvements to My Organization

It will list the top findings: numbers one, two and three. Those are the areas where we have to troubleshoot. That helps my organization.

Room for Improvement

There are a lot of options; it takes time. I don't see anything like a dashboard or something similar. Adding some dashboards would possibly be a nice thing.

Stability Issues

Stability’s good; no downtime.

Scalability Issues

Scalability’s good; it's okay.

Customer Service and Technical Support

We get good support. Tickets are resolved quickly and we are happy with the resolution. It is perfect.

Initial Setup

I was not involved in the installation. A different team did it.

Other Solutions Considered

I think we are an Oracle shop; naturally we lean toward them.

Other Advice

It's pretty self-explanatory; just log in and explore the options. That's it.

I believe training would help. An expert can go over several options and make it easier.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.