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Gerente da Unidade de Negocio Oracle at a tech services company with 11-50 employees
Real User
Streamlines diagnosis of database issues, has tuning capabilities for most issues found
Pros and Cons
  • "With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate."
  • "It can also help with capacity planning, sizing, and maximizing overall performance in a large scale environment."

    What is our primary use case?

    We use Oracle Enterprise Manager primarily for database management, with a focus on performance monitoring. 

    Our environments are composed of both standalone and cluster databases which, in turn, are deployed in Oracle appliances like ODA and Exadata, as well as others hardware vendors.

    In addition, we use the tool to create, configure and manage high-availability environments using Oracle Data Guard and Real Application Clusters, automation of manual activities and patching.

    How has it helped my organization?

    With Enterprise Manager, we have achieved a dramatic decrease in the number of database incidents. As a result, unplanned downtime has been reduced because we are resolving issues before the business is even aware of them.

    What is most valuable?

    The product has powerful features for diagnosis of database issues, complemented with tuning capabilities for most of the issues found.

    With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate.

    What needs improvement?

    Oracle is always making improvements to Oracle Enterprise Manager. I think Enterprise cloud integration presents new management challenges.

    Buyer's Guide
    Oracle Enterprise Manager
    March 2025
    Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    We always strive to have the latest version of this product, which has always helped to improve stability and performance.

    What do I think about the scalability of the solution?

    Yes, we encountered scalability issues. However, there are several techniques for achieving optimal performance. It can also help with capacity planning, sizing, and maximizing overall performance in a large scale environment.

    Inadequately-sized Enterprise Manager deployments may result in the overall benefits of Enterprise Manager being compromised.

    How are customer service and support?

    Good.

    How was the initial setup?

    The initial setup is pretty straightforward. Today, you can even download the templates found on the Oracle website.

    What's my experience with pricing, setup cost, and licensing?

    The basic functions are free. You only pay license fees for advanced features.

    Which other solutions did I evaluate?

    I’ve been using this product for years. I evaluated other options from different vendors such as Foglight and SolarWinds, to name a couple.

    What other advice do I have?

    To me this is the best product for enterprise database management. I rate it a 10 out of 10.

    Now, before you implement, you can do several tests with the Enterprise Manager templates VMS, available from Oracle. Also, check the compatibility matrix and try to always keep your system up to date.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Platinum Partner.
    PeerSpot user
    it_user101799 - PeerSpot reviewer
    Sr. Oracle, MySQL and Teradata DBA at a tech vendor with 51-200 employees
    Vendor
    We have found that OEM has improved significantly the monitoring and tuning of our databases

    What is most valuable?

    Monitoring and tuning of Oracle databases.

    How has it helped my organization?

    It has improved significantly our monitoring and tuning of our databases.

    What needs improvement?

    Installation and configuration.

    For how long have I used the solution?

    6+ years

    What was my experience with deployment of the solution?

    Yes, configuration is a pain.

    What do I think about the stability of the solution?

    Nope

    What do I think about the scalability of the solution?

    Nope

    How are customer service and technical support?

    Customer Service: 4 stars, sometimes support takes time to figure out the issue and provide a solution.Technical Support: 4 stars

    Which solution did I use previously and why did I switch?

    Used to monitor manually before.

    How was the initial setup?

    Medium difficulty

    What about the implementation team?

    In-house

    What's my experience with pricing, setup cost, and licensing?

    None

    Which other solutions did I evaluate?

    None

    What other advice do I have?

    Go for it and utilize all the features!
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user2652 - PeerSpot reviewer
    it_user2652Project Manager at a non-tech company with 10,001+ employees
    Top 20Vendor

    You marked technical support as 4. Can you please share an example where you had a delayed response or difficulty in getting support from Oracle?

    See all 2 comments
    Buyer's Guide
    Oracle Enterprise Manager
    March 2025
    Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
    842,767 professionals have used our research since 2012.
    PeerSpot user
    Head of Data Analytics at a manufacturing company with 51-200 employees
    Vendor
    Drastically reduced our diagnostic time and helps us monitor multiple instances

    What is most valuable?

    The performance console is a must.

    How has it helped my organization?

    Can drastically reduce the diagnostic time and help monitoring multiple instances. Be aware that a lot of the features need appropriate licensing.

    What needs improvement?

    I would say the footprint on the server. Also the GUI can be tricky.

    For how long have I used the solution?

    More than 7 years

    What was my experience with deployment of the solution?

    To uninstall I needed to refer to the documentation.

    What do I think about the stability of the solution?

    No and it's a good point.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Customer Service: Very good.Technical Support: Very good.

    Which solution did I use previously and why did I switch?

    I used ignite8 which is a must have for the perf part and a lot cheaper.

    How was the initial setup?

    It requires some reading but nothing is too complex.

    What about the implementation team?

    Myself.

    Which other solutions did I evaluate?

    Yes, quest spotlight- too messy. Nothing like AWR.

    What other advice do I have?

    Give it a try with the version embedded within the database and then go further.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user83598 - PeerSpot reviewer
    it_user83598IT Manager at a tech services company
    Consultant

    Hello,

    You mentioned in deployment issues : To uninstall I needed to refer to the documentation.
    So can you please share your thoughts on Installation part ?

    See all 3 comments
    reviewer1213497 - PeerSpot reviewer
    DBA Team Lead at a tech services company with 51-200 employees
    Real User
    A stable monitoring tool that shows the performance of Oracle products and databases
    Pros and Cons
    • "We use Oracle Enterprise Manager as a tool to monitor Oracle products."
    • "The solution's agents work with Java, and the Java code sometimes consumes a lot of memory on the CPU."

    What is most valuable?

    We use Oracle Enterprise Manager as a tool to monitor Oracle products. It's a monitoring tool that shows the performance of your Oracle database or many other products.

    What needs improvement?

    The solution's agents work with Java, and the Java code sometimes consumes a lot of memory on the CPU.

    For how long have I used the solution?

    I have been working with Oracle Enterprise Manager for five years.

    What do I think about the stability of the solution?

    I rate Oracle Enterprise Manager ten out of ten for stability.

    What do I think about the scalability of the solution?

    Around five to seven users use the solution in our organization.

    I rate Oracle Enterprise Manager ten out of ten for scalability.

    How was the initial setup?

    I rate Oracle Enterprise Manager ten out of ten for the ease of its initial setup.

    What about the implementation team?

    Oracle Enterprise Manager can be deployed in one hour by one person. You deploy the Oracle Enterprise Manager server, then deploy the agents to the targets you want to monitor.

    What's my experience with pricing, setup cost, and licensing?

    Oracle Enterprise Manager is a free tool from Oracle.

    What other advice do I have?

    Overall, I rate Oracle Enterprise Manager a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user522258 - PeerSpot reviewer
    Engineer at a tech services company with 10,001+ employees
    Real User
    ​Fast and compatible, easy to customize, has improved our security

    What is most valuable?

    The look and feel I think. Fast and compatible. It's easy to customize.

    How has it helped my organization?

    Security. 

    What needs improvement?

    The performance, I feel. The performance needs to be increased a little bit.Sometimes it will take some time to open forms, so I feel it should be a little bit faster.

    What do I think about the stability of the solution?

    Downtime is there, but it depends on the user's needs.

    What do I think about the scalability of the solution?

    Scales well.

    How is customer service and technical support?

    They're good.

    What other advice do I have?

    I recommend it. You should learn it; you need to know about it before you start using it. There are tools and thing which can help. There is development training you can attend, and then you can start with it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user515322 - PeerSpot reviewer
    Works at a tech company with 10,001+ employees
    Real User
    Valuable features include SQLrun and the performance page.

    What is most valuable?

    Valuable features include SQLrun and the performance page.

    How has it helped my organization?

    It has helped us in terms of automated switch-over and fail-over.

    What needs improvement?

    The SQLrun sometimes does not work, and it crashes most of the time.

    For how long have I used the solution?

    We have been using this for two years.

    What was my experience with deployment of the solution?

    There were no issues with deployment.

    What do I think about the stability of the solution?

    There were no issues with stability.

    What do I think about the scalability of the solution?

    There were no issues with scalability.

    How are customer service and technical support?

    Customer Service:

    Customer service is good.

    Technical Support:

    Technical support is very good.

    Which solution did I use previously and why did I switch?

    We did not use a solution previous to this one.

    How was the initial setup?

    The setup was straightforward.

    What about the implementation team?

    The implementation was done in-house.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user515415 - PeerSpot reviewer
    Sr Oracle DBA at a retailer with 10,001+ employees
    Vendor
    One of the valuable features is performance drill down.

    What is most valuable?

    One of the valuable features is performance drill down.

    What needs improvement?

    I would like to see drill-down tabs.

    For how long have I used the solution?

    We have been using this for eight years.

    What was my experience with deployment of the solution?

    There were no issues with deployment.

    What do I think about the stability of the solution?

    There were no issues with stability.

    What do I think about the scalability of the solution?

    There were no issues with scalability.

    Which solution did I use previously and why did I switch?

    We did not use a previous solution.

    What about the implementation team?

    The implementation was done in-house.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user486507 - PeerSpot reviewer
    Software Engineer, Banking Officer at a financial services firm with 10,001+ employees
    Real User
    The best features are the usability and the interface.

    What is most valuable?

    The best features are the usability and the interface.

    What needs improvement?

    More tools along the lines of support would be valuable. It would also be nice to catch things either as they happen or before they happen, as opposed to seeing that something is broken and having to go in and fix it.

    For how long have I used the solution?

    I’ve used the product for four years.

    What do I think about the stability of the solution?

    Services are pretty inconsistent. Too much usage will make it go down, and we will have to step in to bring it back up.

    What do I think about the scalability of the solution?

    It is a scalable solution that meets our needs for now.

    How are customer service and technical support?

    Every couple of weeks we need support. We always use the community, and as long as the issues have happened before, it’s a good help.

    Which solution did I use previously and why did I switch?

    We were using something off the mainframe before we switched to EPM. We went from mainframe to distributed, which made a big difference.

    How was the initial setup?

    Setup is pretty complex for a large system. It was pretty complicated for us, but we had consultants who helped a lot.

    What other advice do I have?

    It’s a great product, but make sure that you have people on staff that are familiar with it, or get your staff familiarized with it, because there are a lot of things that you need to learn to maintain it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.