We use OEM for managing Production, Test and Development environments. It provides a centralized location for proactively administering all database components with the ability to do much more.
Senior Technical Director at AEM Corporation
Represents the best of the breed. Very powerful product and should be used to automate more key DBA type tasks.
Pros and Cons
- "SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications"
- "Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different."
What is our primary use case?
How has it helped my organization?
SQL Tuning allows massive performance gains behind the scenes in order to more easily troubleshoot the most complex SQL statements. The use of SQL Profiles and creating SQL Baselines, makes improving SQL performance a less time consuming exercise. We've developed a number of monthly metrics we use to show our customer performance and any potential bottlenecks. In addition, we have set up a number of alerts for quickly addressing potential issues.
What is most valuable?
SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications. The ability to identify performance bottlenecks and make an immediate impact can serve as a significant contribution to Database Administers which saves time and resources.
What needs improvement?
Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different. In desperate need of a single patch or a simplified process at a minimum. OEM 13c is out and we have it installed. There seems to be some potential bugs associated with implementing third party certificates and the Tuning Advisor so just something to consider before upgrading.
One new issue came up recently. We upgraded to 12.2 and went with a container/pdb model for each database. After doing so, some of the functionality gets a little tricky with OEM. For some things you need to be in the PDB to work and for other things you need to be in the cdb$root. You can create SQL Profiles through OEM but dropping them through OEM has become a point in futility. Instead, we are doing more manual SQL Tuning Advisor functional through sqlplus which works well.
Buyer's Guide
Oracle Enterprise Manager
November 2024
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For how long have I used the solution?
More than ten years
What do I think about the stability of the solution?
OEM is a very stable product.
What do I think about the scalability of the solution?
Scalability is not an issue with OEM. It can support a number of targets and target types without sacrificing performance.
Which solution did I use previously and why did I switch?
We used cron jobs and custom scripts for some of the capability. However, many of those scripts are no longer necessary.
How was the initial setup?
The initial setup was not too painful with 12.1.0.3 as there's good documentation on it. Earlier versions presented some challenges and sometimes required opening a SR to cut through some of the confusion.
What about the implementation team?
In-house
What's my experience with pricing, setup cost, and licensing?
The initial setup was probably a couple of hours of installation time. Besides applying the quarterly patches which takes 2 - 4 hours (we have two Cloud Control environments) another "cost" is hardware resources on a VM. There are a few bugs with the software which require opening SRs with Oracle Support which contribute to the day-to-day cost. Perhaps 8 hours per month is spent dealing with support, just as a rough guess. I would highly recommend the Tuning and Diagnostic Packs for OEM to greatly aid performance tuning with come with additional licensing fees.
Which other solutions did I evaluate?
We also have Foglight and AppDynamics in house. Foglight will be going away and from my perspective, it doesn't offer any real value over what Cloud Control can provide. AppDynamics offers some nice capabilities in terms of drill down and identifying bottlenecks. I would say it's better about determining the root cause of a problem especially if the root cause is with the application code. However, if the problem is on the database side, Cloud Control will provide through the Advisors ways of fixing the problem which AppDynamics can not do.
What other advice do I have?
The product is very powerful and should be used to automate more key DBA type tasks. Performance tuning bad SQL becomes extremely simplified as long as you leverage the out of box capabilities and you have purchased the Tuning and Diagnostic Pack. Those are a must have to really take advantage of the capabilities.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Independent Consultant at CEO
Incredibly useful for drawing up the SQL, scalable, reliable, and has good support
Pros and Cons
- "It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using."
- "In my opinion, rather than a younger DBA, think the user interface could be improved."
What is our primary use case?
When we have a tuning problem, we use this solution.
It's incredibly useful for drawing up the SQL that's being run, identifying and resolving a problematic SQL. You can monitor performance using the various performance data which is what some employees in the companies where I work use it for.
The majority of the time, I use it to aid in the detection of a performance issue.
How has it helped my organization?
It makes things a lot faster.
We used to have to try to run down the SQL by using queries against the database and run explain plans and go through a number of different processes by hand, which would be very time-consuming. I am pointing and clicking, seeing what the top SQL is in terms of performance and utilization, taking up resources, and I am more or less navigating through it to get to the problem. What used to take hours to solve a problem, can be done in a matter of minutes.
What is most valuable?
It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using.
Also, being able to utilize that to look at the plans that are being generated for that piece of SQL and then determine how we can change that to increase the performance.
What needs improvement?
In my opinion, rather than a younger DBA, think the user interface could be improved.
I like the tree-type system. In all of Oracles products, you can get anywhere in several different ways, and I find that navigation to be a little bit tedious. For instance, you might wonder, "How did I get there that time?" " Oh, I got there a different way" the next time. It would be easier for me to remember if there was only one route to get there.
This is my point of view. If you spoke with a younger DBA who has just started, they would have no trouble at all. When you have been doing something for the past 30 years, or how you learned to do it, or how you learned to learn when you were younger versus what they are doing today.
For how long have I used the solution?
We have been providing Oracle Enterprise Manager since its inception.
The version used, varies from customer to customer and what they have.
Currently, we don't have it installed on a local machine.
What do I think about the stability of the solution?
The stability of Oracle Enterprise Manager is very good.
When it first came out, and I started using it, I was working for Oracle in Oracle Education. You could utilize it, and the SQL behind it to gather statistics was wrong. But they have that sorted out now, and things are looking up today.
What do I think about the scalability of the solution?
It's very scalable. You can expand it to cover everything you need in that environment.
It could range between 10 and 20, depending on the size of the customer and the number of DBAs they have. However, DBAs and system administrators will use it in some cases. I have one customer where there are some power users who can look at things. Then we try to get the developers to use it as well, so they can look at their SQL to tune it. In my area, it's usually 10 to 20, but once you open it up to developers, it could be another 50 to a hundred. It all depends on the company, its size, and how it is used.
A good percentage of Oracle clients use this solution, but I don't have any personal plans to use it more or to use it less. We use it when it's available.
How are customer service and support?
Oracle technical support is pretty good, but you have to know how to work with them.
You have to know when to bring on a duty manager, or when to raise the level of support that you need, but they're pretty good. They do a pretty good job overall.
Which solution did I use previously and why did I switch?
I've used Toad before, as well as a SQL developer that they have, which does some of the same things as this, but none of those products provide the overall picture that Enterprise Manager does, though Toad is frequently used. That's something I've done for a variety of customers. Quest Spotlight was a product that was used in the past. There were a few products that did the same thing, and it's possible that those were the only ones. But these days, if I walk into a client and they're using a tool, I'd probably prefer it to be Enterprise Manager.
How was the initial setup?
The initial setup is pretty straightforward. It's not as simple as Microsoft products for example, but it's not difficult.
Oracle products, in general, are not Microsoft products; you will always have some configuration or some tweaking that you will have to do.
I haven't deployed this solution in quite some time. It has always just been there. I would say deployment, is typically part of a larger project. It's just one of the tools that you're going to deploy along the way.
In terms of timing, and how it takes to deploy, would be days, and planning would be on the backend of a larger project. You are preparing databases and applications before you get to the core of what is to be done, then you can start including tools around it, which is normally on the backed.
One person can easily deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing is the responsibility of our customers.
Other than having the expertise to put it together, and then use it properly, there are no additional costs incurred beyond the standard licensing fees that I have encountered.
What other advice do I have?
My advice would be to find someone with experience who has implemented it before, and if they're not on staff, bring them in as a consultant. Have them work with the staff to show the staff how to do it. As I am a consultant, of course, this would be my recommendation.
You can save yourself a lot of time and a lot of heartaches, by working with someone that knows what they're doing. Of course, you want to ensure that all of that knowledge is transferred, but if you find someone who knows what they're doing, it can save you a lot of time and they can set things up correctly and show you how to use it efficiently.
Because it's a good product, and I worked for Oracle when they first released it, which was more than 20 years ago, but things have changed dramatically since then.
It did not replace the DBA as they claimed when it was first introduced, but we, the DBAs, knew it wouldn't. It's a really good product and can be a really good tool in the right hands. I would rate Oracle Enterprise Manager a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Enterprise Manager
November 2024
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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Sales Manager at Performance Technologies
A stable tool that provides users with a dashboard to give a view of all the implementations of Oracle products at a glance
Pros and Cons
- "It is a scalable solution. So far, my company has not faced any issues with the scalability part of the solution."
- "The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement."
What is our primary use case?
When my company has to deal with complex customers along with the many products from Oracle, we use Oracle Enterprise Manager as a dashboard to get a view of all the implementations of Oracle products.
What needs improvement?
The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement.
For how long have I used the solution?
I have been using Oracle Enterprise Manager for many years. I am a seller of the solution for my company.
What do I think about the stability of the solution?
My company's technical team uses the solution since it is stable. It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. So far, my company has not faced any issues with the scalability part of the solution.
Around six or seven customers of my company use Oracle Enterprise Manager.
How are customer service and support?
Whenever my company needed assistance, Oracle's technical support has been helpful. Since my company knows people from Oracle, we get support from Oracle's local team, too.
How was the initial setup?
From whatever knowledge I have gathered from my team, I can say that the beginning phase of the initial setup process of Oracle Enterprise Manager can be complex. Lately, my team has been using Oracle Enterprise Manager as any other solution.
The solution is deployed on an on-premises model.
What's my experience with pricing, setup cost, and licensing?
Oracle Enterprise Manager is a free-of-cost solution. Oracle Enterprise Manager can be expensive only if you go for its licensing part.
What other advice do I have?
I recommend the product to those who plan to use it.
I rate the overall tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Manager, IT Security at SCM GROUP S.p.A.
A scalable solution that can be used for a lot of services like ERP and PLM
Pros and Cons
- "We use Oracle Enterprise Manager for a lot of services like ERP and PLM."
- "The solution’s pricing could be improved."
What is most valuable?
We use Oracle Enterprise Manager for a lot of services like ERP and PLM. We have different applications that are using the solution.
What needs improvement?
The solution’s pricing could be improved.
For how long have I used the solution?
I have been using Oracle Enterprise Manager for more than ten years.
What do I think about the stability of the solution?
Oracle Enterprise Manager is a stable solution.
I rate Oracle Enterprise Manager a nine out of ten for stability.
What do I think about the scalability of the solution?
Oracle Enterprise Manager is a scalable solution. Around 500 users are using the solution in our organization, and we have plans to increase the usage.
How are customer service and support?
Oracle Enterprise Manager's technical support is good.
How was the initial setup?
Oracle Enterprise Manager's initial setup is easy.
What about the implementation team?
The solution was implemented by Oracle.
What's my experience with pricing, setup cost, and licensing?
I rate Oracle Enterprise Manager’s pricing a five out of ten.
What other advice do I have?
I would recommend Oracle Enterprise Manager to other users.
Overall, I rate Oracle Enterprise Manager an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Oracle Cloud Infrastructure Solutioning Technology and Architeture at Tata Consultancy Services
OracLe Enterpise Manager allows us to quickly drill down when there are issues and to get a real time view of the Oracle database internals
Pros and Cons
- "This solution allows us to quickly drill down when there are issues."
- "We use it extensively for performance tuning testing, monitoring, and configuration."
- "The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java."
- "Better mobile access would be useful."
What is our primary use case?
Enterprise Manager is a single window plane of glass which allows one to look into every aspect of the systems deployed in an organization. We use it to mange our internal infrastructure, including Oracle Exadata, Oracle Exalytics, Oracle VMs, ERP solutions (such as Oracle Applications and Fusion Middleware, like SOA and AIA), and Oracle Linux servers.
How has it helped my organization?
This solution allows us to quickly drill down when there are issues. It helps us monitor solutions both in-house and at our customer premises. We use it extensively for performance tuning testing, monitoring, and configuration.It is also the only tool that can monitr all apects of Exadata , Exalogic and other Oracle engineered systems.
What is most valuable?
The database performance monitoring features are very useful and allow us to quickly zero in on DB-related issues.Exadata storage server and Infiniband switches can be viewed from the GUi in OEM which cannot be done in other tools . The ability to deploy metric extensions makes this tool extensible for our custom monitoring also.
What needs improvement?
The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java.
Also, better mobile access would be useful.
For how long have I used the solution?
More than ten years.
What do I think about the stability of the solution?
There were some issues with the software due to its resource requirements. Be careful to follow the recommended sizing guidelines.
What do I think about the scalability of the solution?
No issues. It is very scalable. Ther are also comprehensive documents for both HA setup and DR setup. One caution is that for DR setup additional licensing is required.
How are customer service and technical support?
We have not faced any major issues with the product. Auto deployment may be difficult in certain customer environments due to the firwall port issues but in those cases manula deployment of agents is an acceptable workaround. We originally had some timezone related issues due to the fact that my home timezone changed from Asia/Calcutta to Asia /Kolkata but this is no longer an issue
Which solution did I use previously and why did I switch?
Oracle Enterprise Manager is the only solution which can monitor and drill down into the inner workings of engineered systems, like Exadata and Exalytics. Thus, we had to use this system when we deployed those systems. Being system integrators we work with a wide variety of tools however this tool has very wide support across all of oracles hardware and software.
How was the initial setup?
Setup can be complex depending on the options required. There is a simple express install and a much more elaborate enterprise class setup, which is also possible.
What about the implementation team?
Our in-house team has the capability to implement this (with customers).
What was our ROI?
This solution was the only one which allows us to monitor all our solutions from one interface. However, the optional packs are expensive, hence your mileage may vary. Please take advice before choosing what exactly to purchase. Remember that the base configuration is free to monitor any Oracle product.
What's my experience with pricing, setup cost, and licensing?
Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive.
Be careful to only enable the packs for which you have a license as this is an issue we see time and again. I.e., customers who do not understand the licensing model have not turned off access to packs that they are not licensed for, then get into legal issues for it later.
Which other solutions did I evaluate?
None of the other options out there have the breadth and depth of this solution. This is the only solution which can drill down to the cell level of an Exadata system. Finally, it has modules available for almost every Oracle product available.
What other advice do I have?
If you are an Oracle shop, or even an Oracle SI, then familiarity with Oracle one stop management solution is an imperative. Everything ties into this solution, so it has become a de facto standard for Oracle-based software given that the base is free to use with Oracle products. There is no downside to deploying this solution in your data center.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Diamond and Cloud Elite partners of Oracle and work as a system integrator for this and other products.
Application and BI manager at Ithmaar-solutions
Though a stable tool that offers good performance to its user, it needs to improve its user interface
Pros and Cons
- "It is a stable solution...The initial setup of Oracle Enterprise Manager was straightforward."
- "The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool."
What is our primary use case?
My organization is a software company that develops application files and uses Oracle databases along with Oracle EBS for interface.
What is most valuable?
The most valuable features of the solution are its stability and the performance of the databases from Oracle.
What needs improvement?
The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool. The interface offered by Oracle Enterprise Manager needs to be more user-friendly.
For how long have I used the solution?
I have been using Oracle Enterprise Manager for twenty years. I use the solution's latest version, which is Oracle Database 19c.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
All the employees in my company use Oracle Enterprise Manager.
How are customer service and support?
The solution's technical support is nice since they respond very fast to queries, especially if you have an account with them. There is a forum where a lot of people talk about anything you can search for if you don't have an account for Oracle's support.
How was the initial setup?
The initial setup of Oracle Enterprise Manager was straightforward. The setup phase of all Oracle products is straightforward.
The solution comes as an in-built solution of the database of Oracle. One can install the database from Oracle in 20 minutes.
You need to download the installation file from Oracle's website for the installation process.
What other advice do I have?
Oracle Enterprise Manager is the tool for managing the database, and we use Oracle database in our company.
I would recommend other tools to those planning to use Oracle Enterprise Manager.
Oracle Enterprise Manager provides all the features to its users for the price paid for it.
I rate the overall solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A stable and scalable tool with great support and an easy installation phase
Pros and Cons
- "The most valuable feature of the solution is that it is a very user-friendly tool."
- "Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required."
What is our primary use case?
I work on whatever development projects I get with Oracle Enterprise Manager in my company.
What is most valuable?
The most valuable feature of the solution is that it is a very user-friendly tool. I find Oracle Enterprise Manager to be a complete tool because it has options like SQL Scratchpad, Oracle Migration Workbench, etc.
What needs improvement?
Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required.
In the future releases of Oracle Enterprise Manager, I would like to see the product offer the ability to its users to scale up the solution whenever required.
For how long have I used the solution?
I have been using Oracle Enterprise Manager for around ten years. I work as an Oracle consultant.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Though Oracle Enterprise Manager is a scalable product, it may not be as scalable as Oracle Big Data. You can scale up Oracle Big Data to any number, but it may be difficult to do so when it comes to Oracle Enterprise Manager.
Around 10 to 50 people in my company use Oracle Enterprise Manager.
How are customer service and support?
The solution's technical support is good. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of the product is easy.
The product's installation phase may take up to a maximum of 30 minutes.
The product's installation phase can be taken care of by one person.
The solution is deployed on an on-premises model.
What other advice do I have?
Usually, I use Oracle Enterprise Manager for development purposes, and I can say that the development part is very easy with Oracle.
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Database Administrator at Robert Half
It presents the health of the database at a particular point, in real time.
What is most valuable?
The most valuable feature is the performance monitoring. This is one single-point dashboard, which presents the health of the database, at a particular point in real time. It helps you see which queries are running, and the top file sessions that are running. That helps you accurately identify what is bogging down the system.
That top session, which is chewing up CPU resources and memory, helps you see if it is doing the right thing, using the right indexes, using the best EXPLAIN PLAN. If everything is all good, maybe that tells you the box’s resources is not enough. However, 90% of the time, there are bad queries, rogue queries; it provides ample opportunities to queue.
Thanks to this tool, it helps us drill down, get to the bottom of the problem really quickly. Quick identification of a problem is key. Once the problem is identified, then you have other tools to figure out how to make this query run fast.
There are nice features like the hash report and AWR codes. At the click of a button, on the fly, you can generate these reports, which tell you exactly at the time of the clicking the health of the database; how well or how bad it is running. That is what the business is looking at from the DB. DB is like a doctor. They want the cure. They want to know what is the problem for the disease. This helps us identify the health of the database in real time, fast.
How has it helped my organization?
The main benefit is the quickness; the speed at which you identify, diagnose and resolve problems. The old-fashioned way depends on the DBA’s manual skills. It would take him forever, if we were to go the legacy route. This is nice, like a MRI scan. That helps. It is very fast; the queries are faster, the work gets done faster, you generate the reports faster, you are able to deliver how well the company's doing faster.
You can talk about the different features in IT, but at the end of the day, what it boils down to, what matters to management when they come into the office is that they want to look at the reports. They want to see how well their business is doing. These tools help make sure these queries are done well, so that you generate more reports, more quickly, so that management knows about the health of their company early and fast. That helps them slice and dice this information, and arrive at meaningful, logical conclusions to how well they want to run their business.
What needs improvement?
As it is, this product has so many features. We have yet to explore its full potential. There is one feature that tells you how long the query has been running. It would be nice if they could introduce a GUI feature in the performance monitoring section that shows when the query will finish. We can see when it started by looking at the session history. People are looking at you to tell them when will it finish. It would be nice if there is a GUI feature that tells you the start and the finish times. That way you can set the right expectations.
What do I think about the stability of the solution?
The product is very stable and doesn't take up a lot of resources. We have seen products that work well in the short-term, but that cause more harm. What was supposed to be a small footprint, ends up chewing up all the box’s resources, whereas that's not the case with this product.
What do I think about the scalability of the solution?
There are times when you have to troubleshoot during the height of a crisis, when the box is already busy, and the chances are you are inflicting more pain. Nonetheless, this product still works very well, despite how busy the box is, because of the small footprint. Meaning, it doesn't take up a lot of resources. With fewer resources, it strives to get the job done.
How are customer service and technical support?
Technical support is excellent. They get back to us really fast, if there is an issue. Also, there are tons of material out there on the Oracle support website. 90% of the time, you can get the answers very simply, without the need to reach a physical person to guide you to resolve your issues.
Which solution did I use previously and why did I switch?
We had other solutions such as Toad and Spotlight, but once we saw this, there was no going back. It was pretty good. It's a one-point destination; one umbrella. It has so much to offer. Basically, if someone were to start using this product, they will not deviate. It has so much potential, honestly.
How was the initial setup?
Initial setup is very straightforward. It is very easy to install and configure. It is also easy to migrate to different platforms. It is easy to fix if it is broken. It's not rocket science. I have seen other products where, once it is broken, it is broken; you have to do it properly from scratch. That's not the case here. With simple fixes, you can be back in business and running.
Which other solutions did I evaluate?
We were considering going with Quest Central and couple of other vendors, but being a big Oracle shop, it made sense. Sticking with one vendor made sense, so that we can get a better offer on the pricing. Considering Oracle is the database, it is no wonder the product has more insight into the database functioning. That's why we chose this solution.
What other advice do I have?
My high rating reflects its ease of use and that it contains a host of features, anything and everything a database administrator would want it to perform; all the way from creating a database to adding space, to performance monitoring, to back up and recovery, to exports and imports, and security. You name it, they have it.
Cloud is the big buzzword. The reason why companies are moving from on-prem to cloud is cost-cutting. IT companies knowingly or unknowingly have spent top dollars on IT, but the thought process is changing. It all boils down to cost-cutting. Basically, the IT companies want to continue to do the same great stuff but with low costs, so that they can pass the benefit to the investors. I would say, cost. At the end of the day, cost is the most important criteria when I am considering working with a vendor. If you can bring down the cost, there is nothing else like that.
I strongly recommend using this product. This is going to make your life easy, so that you can use whatever time you save for better things in life.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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As a DBA, OEM has really redefined proactivity.
OEM gives me a single command centre from which to manage the whole Oracle infrastructure.
Starting off, getting some things done takes some time and work but it's worth it.
Chris is spot on, describing some of my experiences, and I also agree with his view on the ROI.
One demerit though, is the addition of third party targets. The process of adding a Microsoft server for example, is complex and I had to open an SR for that.