Oracle Enterprise Manager Reviews

We use the this GUI  tool for small industries and enterprises. It acts as a Server controller and monitoring of its mostly activities  

It is a GUI Tool that is used to check the live severs monitoring activity 

Oracle Enterprise Manager helps to control servers.Mostly its load and performance and its disks utilization

The tool's pricing is costly.

I have been using the product for 23 years. 

It is a stable thing

My company has four to five users for Oracle Enterprise Manager. It is a  scalable product 

We raise our questions on oracle  Metalink whenever we are stuck. We face problems on the ERP application level and not the database level. 

Positive

We use multiple tools like Grid, oracle OEM and Toad is also helpful for  monitoring and live activity specially for DDL commands. 

The tool's deployment is easy. If you deploy it, Oracle Enterprise Manager becomes a part of your installation process. After completing the server installation, you get control of Oracle Enterprise Manager. This process involves creating your account, password, and operating system password. With these credentials, you gain full command and control over it. The tool's maintenance is easy. Maintenance is critical for Oracle Enterprise Manager, especially considering it provides full server command and control. This is particularly relevant for Linux units, as most users opt for Linux over Windows for security reasons. We have two to three resources handling maintenance. We have around 50-100 servers. If your organization has ten servers, one person is enough to handle it. 

We have 95% inhouse software development team. just 5% have outsource product these are small level application. 

Initially, our deal was for three years, and we extended it to five years. Oracle solutions are very costly. We have totally our solution and including hardware with its license. we have no product either it is a hardware or software is not without its license. we have our separate department whose is deal such type of license cost 

It is not so much mandatory because this tool has limited features not all types of features

I would recommend the product to friends and colleagues, especially those using Huawei products. Huawei is not good in terms of performance. I rate Oracle Enterprise Manager a ten out of ten. 

Private Cloud

Amazon Web Services (AWS)

We use the solution for monitoring and alerting.

The job subsystem, monitoring subsystem, alerting, grouping of targets, and reporting features are valuable to us. Sending alerts based on groups is also useful. The product serves the purpose that we are using it for. We are very satisfied.

The product must improve its support team.

I have been using the solution for 12 years.

We have around 300 customers. Almost every customer that is present in our environment is using the product.

Support for the internal workings is not well documented. The solution’s engineers have to run after the senior engineers whenever any complex issue occurs. It causes a delay when we create a support request.

Neutral

The initial setup is complex. It requires two server setups. It took us five to six hours to deploy the solution due to its complexity and the number of components present.

We need two DBAs to deploy and maintain the solution.

I am not sure about the pricing. The pricing terms change every year. It depends on the customer’s infrastructure and environment.

We need to install plugins for integration. It is pretty much covered within the tool. It requires additional licensing, and we do not require integration. I would recommend the solution to others. We can use it for monitoring and alerting purposes, and it is a very good tool. Overall, I rate the tool a nine out of ten.

On-premises

Web services and environment status by ping service and SOAP & Restful web service request. check on JVM and other transaction monitoring.

This product helps to reach the cause of an outage or unstable system in production and in handling such situations. It provides an easy way to reach the root cause of the problem and to resolve it asap. It helps in CPU utilization monitoring as well as thread and memory management.it helps in building emergency respond team for monitoring team. At some point monitoring team does not need to engage operation team as feature like restart of server can done through this tool.

Max use was server monitoring and operations of applications. This helps handling of critical situations in a production and support for the customers.

Customization for double secure / nonce based / token based Business Transaction Management. Where you can monitor DB calls as well as Web service calls under firewall.

One to four years. 

No

Yes... sometimes it does not trigger an alert in case of an issue. Trying to fix it with custom build changes.

Customer Service:

2 on a scale of 1 to 5 (1=worst , 5=best)

Technical Support:

2 on a scale of 1 to 5 (1=worst, 5=best)

We still have t-mart alert system. We switched to this one to monitor systems in detail. T-mart alert is just a replication of a user's behavior which does not show the cause of the issue.

Straightforward with all necessary steps mention in the online documentation.

Together as a one team. 3 on a scale of 5.

License version..does not cost too much due to license and agreement between vendor and company.

No. We use other Oracle products like Java, Weblogic Portal, Weblogic Server, Sun One web servers, Solaris servers and Linux.

If you have a license contract with Oracle and if you have a lifetime agreement on service on any product from Oracle then this product is worth using. Otherwise it's best to explore the option of using an open source product. Not worth it for start up companies.

Hybrid Cloud

When my company has to deal with complex customers along with the many products from Oracle, we use Oracle Enterprise Manager as a dashboard to get a view of all the implementations of Oracle products.

The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement.

I have been using Oracle Enterprise Manager for many years. I am a seller of the solution for my company.

My company's technical team uses the solution since it is stable. It is a stable solution.

It is a scalable solution. So far, my company has not faced any issues with the scalability part of the solution.

Around six or seven customers of my company use Oracle Enterprise Manager.

Whenever my company needed assistance, Oracle's technical support has been helpful. Since my company knows people from Oracle, we get support from Oracle's local team, too.

From whatever knowledge I have gathered from my team, I can say that the beginning phase of the initial setup process of Oracle Enterprise Manager can be complex. Lately, my team has been using Oracle Enterprise Manager as any other solution.

The solution is deployed on an on-premises model.

Oracle Enterprise Manager is a free-of-cost solution. Oracle Enterprise Manager can be expensive only if you go for its licensing part.

I recommend the product to those who plan to use it.

I rate the overall tool an eight out of ten.

On-premises

Monitoring, EM Jobs and IP/BIP Reports

My company either is outsourced DBA or secondary DBA support. I am able to use EM12c to standardize what would be an almost unattainable goal without the product. With standardized monitoring templates and incident rule sets, we are able to consistently monitor, manage and alert all DBAs in each group to the same level SLA for our customer's needs.

We would love to see a migration utility for EM jobs. I've been a proponent for consolidating all database tasks from outside schedulers into Enterprise Manager Jobs. The challenge is if there is an upgrade to EM12c, this must be migrated manually and the interface is almost exactly the same as we had back in EM10g. Some improvements would be greatly appreciated.

1 year and 3 months

I do have a number of clients who's primary OS environment is Windows. They have virtualized with this OS and release 3 build of EM12c experienced serious java failures and I had to change the project sign off to release 2. It was a huge "hit" to the initial credibility of EM12c when having to return to two different clients and ask to downgrade to the previous release.

The stability of the product is excellent. It is sensitive to network issues, but the problem lies in the network, not EM12c.

High heap usage is a common complaint during top EM job utilization. This is a tuning issue over a scalability issue, but it is impacting to the one receiving the incident notifications.

Customer Service: 2 out of 5. I often choose to open an SR as a last resort. My clients just don't have the time it requires to go through an SR process.Technical Support: I would give it a 3 out of 5. There are some service reps that are very helpful and know the product. There are others that I feel I'm wasting my time with and my clients only have me for a set hours per month, so I don't have time to waste.

Some of my customers had either customer scripts scheduled through cron schedulers or Windows schedulers. Having all jobs running within the EM12c eases management for any DBA who might not be familiar with my coding style or know where jobs are scheduled. All they need to know is how to log into the EM12c for that client and they are able to mange the environment when I'm unavailable.

Very simple and well documented.

In house- I was the one who implemented.

As this was for clients and I have 12 that I've implemented, I don't have those costs.

No

Consider EM12c over third party products. This is built to be very transparent to the Oracle database environment. Other's, such as Spotlight, Foglight, etc. are a secondary layer and this is using the ASH/AWR data, which is less impacting to anything in the database.

My organization is a software company that develops application files and uses Oracle databases along with Oracle EBS for interface.

The most valuable features of the solution are its stability and the performance of the databases from Oracle.

The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool. The interface offered by Oracle Enterprise Manager needs to be more user-friendly.

I have been using Oracle Enterprise Manager for twenty years. I use the solution's latest version, which is Oracle Database 19c.

It is a stable solution.

All the employees in my company use Oracle Enterprise Manager.

The solution's technical support is nice since they respond very fast to queries, especially if you have an account with them. There is a forum where a lot of people talk about anything you can search for if you don't have an account for Oracle's support.

The initial setup of Oracle Enterprise Manager was straightforward. The setup phase of all Oracle products is straightforward.

The solution comes as an in-built solution of the database of Oracle. One can install the database from Oracle in 20 minutes.

You need to download the installation file from Oracle's website for the installation process.

Oracle Enterprise Manager is the tool for managing the database, and we use Oracle database in our company.

I would recommend other tools to those planning to use Oracle Enterprise Manager.

Oracle Enterprise Manager provides all the features to its users for the price paid for it.

I rate the overall solution a seven out of ten.

We use Oracle Enterprise Manager for a lot of services like ERP and PLM. We have different applications that are using the solution.

The solution’s pricing could be improved.

I have been using Oracle Enterprise Manager for more than ten years.

Oracle Enterprise Manager is a stable solution.

I rate Oracle Enterprise Manager a nine out of ten for stability.

Oracle Enterprise Manager is a scalable solution. Around 500 users are using the solution in our organization, and we have plans to increase the usage.

Oracle Enterprise Manager's technical support is good.

Oracle Enterprise Manager's initial setup is easy.

The solution was implemented by Oracle.

I rate Oracle Enterprise Manager’s pricing a five out of ten.

I would recommend Oracle Enterprise Manager to other users.

Overall, I rate Oracle Enterprise Manager an eight out of ten.

On-premises

We use the product to monitor applications and Oracle databases. 

Oracle Enterprise Manager triggers critical alerts. 

We have encountered performance issues when the load is huge. 

I have been using the product for more than 13 years. 

I rate the tool's stability an eight out of ten. 

I rate Oracle Enterprise Manager's scalability a seven out of ten. 

The tool's deployment was straightforward. 

If over six hundred errors are related to the database, it can lead to a crash, resulting in significant losses for any business. Using a monitoring tool helps prevent such disasters. For instance, if a high CPU consumption query is identified through the monitoring tool, it becomes a proactive way to address potential crashes. By identifying and working on problematic queries, you can notify users to terminate sessions, avoiding downtime and potential business impacts. This monitoring tool proves to be incredibly helpful for managing and overseeing applications and data.

I rate the product a nine out of ten.