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Palo Alto Networks K2-Series pros and cons

4.2 out of 5

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Prominent pros & cons

PROS

Palo Alto Networks K2-Series offers exceptional IPS capabilities, making it a leader in the field.
It provides fine-tuned controls and management abilities that are superior to competitors such as Cisco and Check Point.
The scalability and stability offered by Palo Alto Networks K2-Series are highly valued, supporting expansions effortlessly.
Palo Alto Networks K2-Series delivers outstanding security features like DNS security, WildFire integration, and effective threat prevention.
Configuration is user-friendly, shifting from command-line interfaces to efficient GUI options for ease of use and clarity.

CONS

Higher levels of support are excellent but may not be sufficient for new users who might require additional options.
Palo Alto Networks K2-Series has multiple bugs and requires frequent OS changes and bug fixes.
There is a need to implement features that other firewalls have, such as extended visibility to the endpoint.
Technical support is slow, taking between two days to a week to respond, and the overall support system requires improvement.
The system is expensive and licensing costs are a common complaint among clients.
 

Palo Alto Networks K2-Series Pros review quotes

it_user1298121 - PeerSpot reviewer
Mar 3, 2020
The IPS system is the best in the field.
reviewer1052133 - PeerSpot reviewer
Oct 13, 2021
As long as the solution is kept updated, it's pretty stable.
SI
Mar 23, 2020
Simple integrations with the domain controllers and other inventories
Learn what your peers think about Palo Alto Networks K2-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,651 professionals have used our research since 2012.
reviewer1271676 - PeerSpot reviewer
Mar 9, 2020
Palo Alto has better and finer controls than, say, Cisco or Check Point.
Sumit Bhanwala - PeerSpot reviewer
Jun 4, 2024
The customer service and support are really good.
reviewer1469319 - PeerSpot reviewer
Sep 27, 2021
One of the most valuable features is Palo Alto's firewall management. We find it easier to manage the firewall centrally.
reviewer918912 - PeerSpot reviewer
Aug 23, 2020
The company is inventive and always adds a lot of great features.
JD
May 9, 2024
It's easy to configure.
reviewer1270158 - PeerSpot reviewer
Mar 26, 2020
Palo Alto has an approach that makes the configuration easier not only for the customers but also for the IT help for the customers.
reviewer1360608 - PeerSpot reviewer
Jun 7, 2020
This firewall is very good for our customers because they don't have to write their own rules for adding an application.
 

Palo Alto Networks K2-Series Cons review quotes

it_user1298121 - PeerSpot reviewer
Mar 3, 2020
Higher levels of support are excellent but new users may need additional options.
reviewer1052133 - PeerSpot reviewer
Oct 13, 2021
The licensing cost is a typical complaint with many clients. The solution is expensive.
SI
Mar 23, 2020
Palo Alto doesn't have extended visibility to the end point in their firewalls.
Learn what your peers think about Palo Alto Networks K2-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,651 professionals have used our research since 2012.
reviewer1271676 - PeerSpot reviewer
Mar 9, 2020
The solution needs a series of OS changes.
Sumit Bhanwala - PeerSpot reviewer
Jun 4, 2024
The scalability for on-premises version is limited as it depends on the model.
reviewer1469319 - PeerSpot reviewer
Sep 27, 2021
In the past, we've had trouble with Palo Alto's application filtering not getting it right. I would not be recommending layer 7 application filtering yet.
reviewer918912 - PeerSpot reviewer
Aug 23, 2020
When it comes to renewing the solution, they tend to try to jack up the pricing.
JD
May 9, 2024
Sometimes there are interactions with support or the provider that are not ideal.
reviewer1270158 - PeerSpot reviewer
Mar 26, 2020
They should implement the features that the other firewalls have.
reviewer1360608 - PeerSpot reviewer
Jun 7, 2020
The reporting functionality in GlobalProtect needs to be improved.