Perception Point Advanced Email Security Reviews

Our customers use the solution for email security in a gateway. The solution is used to block malicious items hidden inside a document or PDF file. Perception Point Advanced Email Security could also analyze affected links embedded inside PDF documents.

The solution is also used to block the email gateway. Perception Point Advanced Email Security is similar to IRONSCALES.

Perception Point Advanced Email Security should make available more use cases.

I rate Perception Point Advanced Email Security a nine out of ten for stability.

I rate Perception Point Advanced Email Security a nine out of ten for scalability.

Perception Point Advanced Email Security's technical support is excellent. The solution has 24/7 technical support that you can always contact.

Positive

The solution's initial setup is very easy. The POC would take or two; it doesn't take long.

Perception Point Advanced Email Security's deployment doesn't take long. It can be done within a week, and sometimes it takes less than a day.

Perception Point Advanced Email Security is deployed on-cloud.

Perception Point Advanced Email Security is a good solution to try. It's easy to deploy, highly scalable, and really granular. It's a solution users can use that will really help the organization.

Overall, I rate Perception Point Advanced Email Security a nine out of ten.

Our primary use case is to secure our email channel. We're using Perception Point only for our email users.

Among the most valuable benefits are the results we have seen from the detection engine. Since implementing Perception Point, we have had zero suspicious emails coming into our inbox. We have seen a 100 percent decrease in attempts.

And there have been no false positives. There have been no cases where we could not see emails, due to Perception Point mistakenly blocking them, that we should be able to see. Everything is working as it should.

One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute. They confirmed that those emails were not fraudulent, and we were able to continue with those emails. The response and the capability and the professionalism of the team have been some of the good aspects. It has been very positive on the customer service side.

I don't have anything bad to say about the product.

One feature that might be nice to have, and I don't know if Perception Point could actually do this, would be that when you are sending an email with sensitive information, Perception Point would either block it or trigger a message saying, "Are you sure you want to send this kind of information to these recipients?" Something like that, before you make a mistake, would be helpful. Some type of AI agent that determines what, for us, is sensitive information, would be great.

We've been using Perception Point Advanced Email Security for exactly one year.

We haven't seen any hiccups. We've had full usability and haven't seen anything that was not working or that impacted our business operations. We have seen 100 percent uptime.

It's hard for me to talk about scalability because we only have about 15 employees. So in our case there are no scalability issues. But I know customers, friends of mine, whose companies have tens of thousand employees and use Perception Point, and they have had the same feedback about scalability: no scalability issues.

We used Microsoft ATP.

Before Perception Point, we had a high number of malicious emails coming in; constant attacks and nothing was blocking them, including phishing attacks and account-information takeover attempts. Because we're a financial institution, we were very much at risk of having funds wired to a fraudulent account. We noted numerous attempts. As a result, we researched the market and we chose Perception Point for our email channel.

I was working closely with our IT manager at the time of the deployment, and it took us less than five minutes to configure Perception Point for all of our employees. There are about 15 of us in the company, but it was super-fast and super-easy. It didn't affect our work at all. And we saw immediate impact, meaning after five minutes we were up and running, and we actually saw impact and improvements the same day.

The time to value, in terms of the solution stopping threats was between minutes and hours. It depends on when the malicious email was sent, but it really was immediate.

The pricing compared to the value Perception Point brings is super-competitive. They're not the cheapest in the market, but the value and the quality of the product are superior to anything else in the market, so we don't mind paying more for it. The value for money makes total sense for us.

Pricing is based on the number of accounts and seats that Perception Point covers. We are using 15 accounts, and if we become a larger company we'll just add more seats to the pricing. There is alignment between value and pricing, which we like.

Other than Microsoft, the solution that we had used, Perception Point was our first PoC, and we decided to proceed with them.

On the plus side for Perception Point were the 

• detection engine and high detection rate
• false-positive rate
• incident response team
• configurability, meaning set up time. 

Those are the main pros. There weren't any cons, honestly. They didn't fall short on anything.

Comparing the detection rates between Perception Point and Microsoft, there was a huge difference. We went from about 10 to 20 malicious attacks per day to zero today.

As for false positives, because Microsoft didn't even block most things, we didn't have any false positives when using their solution, but we had many alerts because so many things penetrated the system. So trying to compare false positives is not apples-to-apples. With Perception Point we have a 100 percent detection rate and zero false positives.

Get rid of everything you have and move to Perception Points, or at least try it. 

One of the things we really liked about the solution is that we were able to test it for about a week. There is an option to test Perception Point in parallel with what you have. That means nothing changes. Your emails still go through whatever solution you have in place, but you also see, on the side, what Perception Point detects and comes up with. We saw this huge quantity of alerts that we hadn't seen before. We saw how many malicious attacks and emails were coming into our inboxes. That was an eye-opener for us. The PoC was super-easy. It was a five-minute setup time and nothing happened on our business side. We were able to keep running as normal.

Once you try it out and you see the value, you see how much better it is than anything else, the decision is pretty easy.

The platform is great, it's easy to understand and configure. There are no issues on the product side. And I love the quick incident response team that you can reach out to.

We are using Perception Point Advanced Email Security for filtering or securing our email system.

The most valuable feature of Perception Point Advanced Email Security is the filtering and securing of emails.

It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions.

I have been using Perception Point Advanced Email Security for approximately one year.

I rate the stability of Perception Point Advanced Email Security a nine out of ten.

We have approximately 500 secured mailboxes using this solution in my organization.

I rate the scalability of Perception Point Advanced Email Security a ten out of ten.

I did not use the support from Perception Point Advanced Email Security. However, we did use the support from the dealer we purchased the solution from.

I have previously used IRONSCALES. When comparing IRONSCALE and Perception Point Advanced Email Security, they are very similar. However, IRONSCALE is less expensive.

The price of the solution is high.

I rate the price of Perception Point Advanced Email Security a two out of ten.

I rate Perception Point Advanced Email Security a nine out of ten.

We're not yet clients of Perception Point. We have been running a PoC on their email security product for about two months. My managers are still going through some steps to see if we will finalize something with them.

The main component of their product is email security and their solution has been proven to be quite good at catching the bad guys.

The solution has pretty good detection. It has some particular areas that are—if "unique" is not the right word—strong points for them. 

• It has modules to detect malware and that is a strong point.
• It has a very nice way of showing you, directly in the product, a lot of details about certain pieces of malware. It goes very deep and even shows you the assembly code.
• It also does detonations on files and shows you the results in different operating systems. That is very useful. 
• And it has pretty good capabilities for catching malware campaigns that other products are not really catching.

Coming from products in the Microsoft stack, Perception Point doesn't really give you, as an admin, a lot of options to make changes yourself. It's more on their side to make changes in the back end. That's something they could improve on in the future.

Also, the search functionality is kind of tricky or buggy. When you enter some text to search, you have to scroll down to find the search button. It's a bit more friendly on the Microsoft side, or maybe I'm just more used to Microsoft. But if you copy a piece of text, like the subject of an email, and you paste it in the Perception Point search, you cannot modify it. You have to modify it before you paste it. That's just the way their text input field works. They need to pay some attention to the search functionality.

Also, you cannot really see graphs of evolution over time. You can choose various timeframes like one day, one week, one month, or a custom timeframe, but you cannot really see any evolution or compare graphs. You can't really see what the spikes were in one month. Perception Point does have a very graphical layer and they tell you, "We stopped this many emails with this layer, and we stopped this many emails at this other layer," which is very nice, but I would love to see a graph showing evolution and spikes.

We didn't have issues where the service wasn't available. That was okay.

The only little issues that we had were on the identity side, where we would invite a person to join the sandbox that they created for us, we would give them a role, but at some point they would lose access, and we would have to do some steps again. I'm not sure why that happened. But we didn't have service interruptions or anything like that.

We ran the PoC in a way that almost all emails that had to go to Perception Point did. It handled that volume pretty well and I didn't see any kind of issues. And I don't expect to see any issues if we were to scale it even more with a bigger volume of emails. We onboarded close to 5,000 email accounts into Perception Point.

Because Perception Point is not such a big company right now, I found that they are very responsive. The account team, the team that we did the PoC with, was very friendly. They answered all of our queries and they were always there. Even if we didn't directly communicate with the IR team, the person that we were in touch with, who had connections with the IR team, was always available. He was always giving us a heads up telling us, "We caught this campaign," or asking us if we needed anything. They were very friendly, responsive, and professional.

We didn't communicate with the support team. The account team took care of anything we needed. But they were excellent.

The way we set up the PoC, just required us to set up a tiny transport rule and that was it. I'm not sure, when you put it into production as your main solution, what that process would be like. For us, having it as a second solution, on top of Defender, it was very straightforward.

We didn't let Perception Point actually stop anything in the PoC. The stopping task was still left to our main production system which is Defender. Our approach in the PoC was that we wanted to see what they would detect beyond our current solution. If I had let Perception Point stop anything, it would have stopped some pretty important campaigns in terms of malware, credential harvesting, and the like. But right now, it's just in detection mode.

During the PoC we didn't really use or talk to the Perception Point Incident Response team. We had two contact points on their side, and one of them was working closely with their IR team, but my colleagues and I didn't interact with their IR team. I know that behind the scenes the IR team was active, at some points blocking things or analyzing things.

I was the primary person who set up and tested Perception Point, in my role as senior security engineer. And one of my colleagues, who is handling email in his role as a cloud operations engineer, was involved. We also had our manager who is our director of IT, and another colleague who is a security analyst involved.

Our main email security solution is Microsoft Defender for Office 365. During the Perception Point PoC, we put the two products alongside one another, and we did see better results for some malware campaigns with Perception Point. There were some campaigns in which Defender for Office didn't catch things and Perception Point did.

We didn't really look for false positives. We were looking more to see if Perception Point could complement our detection stack. There were some things, legitimate domains that we were using, that Microsoft blocked and Perception Point didn't. If Perception Point had been our primary product, it probably wouldn't have blocked them. But in a similar way, Perception Point also blocked some stuff that was not actually malicious.

Perception Point has a very good engine for image recognition, like logos, and it was able to stop some phishing. Anyone could see they were phishing attempts, but somehow, Defender for Office 365 sometimes didn't catch them. Perception Point did, every time.

Perception Point is a good solution. It's definitely worth testing. Every customer's environment is different, and not all companies are targeted in the same way, either because they are in different industries or they have a different number of employees. But phishing is definitely a very important attack vector, and Perception Point's product is very good. It's worth giving it a try, to at least run a PoC to see how it works.

The PoC was a very good experience and, at this point, I'm just waiting for my managers to make a decision about the product.

We use the product to safeguard your organization's email communication from various threats, particularly targeting senior-level employees. The aim is to prevent phishing attempts, spam, and other malicious attacks that often target executives or individuals accessing sensitive information.

The most valuable feature is the technical support services. They are doing a notable work. We can easily send requests to resolve issues in case of malicious attacks. Their response time is good. Additionally, the user interface is accessible. Even users from non-technical backgrounds can easily understand the status and nature of emails, whether they're spam, phishing, or malicious. This user-friendliness stands out as a significant positive point.

They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario. It leads to data losses. It would be beneficial to include such functionality.

We have been using Perception Point Advanced Email Security for five months.

The product is stable.

The product scalability has been much appreciated. We do not encounter any lag or downtime. It doesn't impact the email flow aspect as well.

We have used Mimecast before. Their user interface was complex and complicated to navigate. During the POC, it was evident that Perception Point could detect and prevent certain malicious emails that Mimecast had missed.

We switched to Perception Point as it has better reviews than other competitors in email security scenarios.

The initial setup of Perception Point, whether deployed on-premises or in the cloud, was straightforward and efficient. The installation and configuration process took approximately an hour, including onboarding and DNS settings. Compared to other email security solutions, it was a quick setup process, requiring minimal time.

The product generates a good return on investment.

Some features related to the user interface need improvement. While the pricing for email security alone remains reasonable, their additional offerings for collaboration apps like Teams, Zoom, and other web security vendors might entail a slightly higher cost.

I rate Perception Point Advanced Email Security an eight out of ten.

The primary use case is for email security.

The most valuable feature I have found is the speed of scanning emails.

I think the interface could be improved in the next release. I think making the solution more user-friendly would be helpful.

I have been using Perception Point Advanced Email Security for the past year.

Perception Point Advanced Email Security is definitely stable for our needs.

We found Perception Point Advanced Email Security to be scalable.

Technical support is very good.

The initial setup was complex and it is similar to out-of-the-box service.

We evaluated Proofpoint, which is higher priced than Perception Point Advanced Email Security.

I would rate Perception Point Advanced Email Security an eight out ten.