Perception Point Advanced Email Security Reviews

Perception Point Advanced Email Security scans incoming emails.

Our majority of clients are using Office 365.

We can't even pass a day without using Perception Point Advanced Email Security. Email communication is very  critical in B2B Business . Our whole business  depends on emails and its contents. Perception Point  gives us the holistic protection  for our day to day business with advanced protection from all malicious threats . 

Finding a delicate balance between user experience and security is the toughest challenge while looking for a security solution . We found perception point is extremely doing well much beyond our expectations. Faster delivery of emails is one of the key feature we really liked the most .Simple implementation for enabling the protection is the second , since it is a Integrated Cloud Email Security solution which based on API ,we can configure it without changing the MX record. In depth analysis , reporting and quick technical support are the other features we liked .   For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens. 

We receive SOC analysis reports from the Perception Point X-Ray console, where you can view a majority of the incident or SOC reports. If you are an exchange admin, you can extract all  information from the report. You can also configure customised  reports. Still if you need any more in-depth analysis  just take a screenshot and send it to the support. 

Perception Point is hosted on AWS S3. This is why we can very quickly scan emails. If you are receiving an email with an attachment, it can be received in two or three seconds. Its detection and delivery are very fast and false positives are really less.

Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I send malicious email to my colleague.

There is a dependency on AWS cloud.This means if the cloud service is down, which may impact the perception point's email delivery.So it would be great if there is any HA for the solution.

I would like a user-friendly configuration, like APIs. This solution is API-friendly configuration by following the steps provided. It would be great if it could be  automate it, like the Avanan.Also, it would be good if Perception Point Advanced Email Security could have an MSP model.

During the early stages of working with this solution, there were some constraints and issues.

We have been using the solution for a year.

It is very stable. We never experience any downtime.False positives are very less.

I can very easily add mailboxes, domains, email servers, etc. Scalability is super easy.

We have less than 10 mailboxes in our organization.

We now have more than 20 customers with more than 1,000 mailboxes. Everyone is very happy with the product.

We have confidence in terms of its support. It is an interactive support. If there are any issues, we can just take a screenshot and send that to the support who will immediately respond. 

Perception Point's incident management is really good. It has interactive support. As soon as we deliver a system to a client, they have access to contact the support.

I am not using the vendor’s Incident Response team feature, but a couple of our end users are using it. We have educated them how to access the detailed analysis report from the X-Ray portal. After that, very few cases contacted us for the  vendor’s Incident Response team assistance. When needed, they have provided the report from the back-end.

Positive

This company started a year ago and has been using and selling this product since then. Perception Point was the first vendor that we onboarded.

It is straightforward. It may take some time to get into the system, but once it is placed, none of our customers complain about this product. They are very happy.

It takes about five minutes after we deploy the solution for it to start delivering value.

No specific skill set is needed to maintain it. Our mail admin can monitor it. One or two people are in charge of it. A team won't need specific resources to monitor or manage it. We provide adequate training so our clients can utilize their existing resources to manage the solution.

The detection rate is very high with this product. None of our customers have complained about any major issues.

Whoever onboards with us is extremely happy. We have started getting the renewals for the solution.

The solution has helped to reduce the number of alerts received by our endpoint layer. Per mailbox each week, there are fewer than 10 alerts. So, in a month, there are fewer than 50.

It prevents about 100 threats of malicious content per mailbox a month.

It has very reasonable pricing. comparatively  the end user is paying for the other market leaders for email security (proof point , Mimecast ..etc). Perception Point is really worth in terms of holistic protection without compromising the user experience. One interesting fast is that users are able to test this product without replacing the existing solution during the POC , if they found perception point works as per their expectation they can configure /replace the solution within 15 minutes of configuration steps without changing their mx record .If they have multiple domains everything can be configured and manage it from one xray console (perception point) .  Its a simple configuration and no need any unique skill set to manage it .

I have experience using Proofpoint, Mimecast, and Avanan. While these are high quality products, the email delivery in Perception Point is super fast.Perception Point will scan and deliver emails very fast.

Perception Point's detection rate is very high. You are not able to see this from any of the competitors. In Perception Point, you can see the detection rate, how in-depth malicious emails are detected.Email scanning is really deep level. The user can go in and check it from the report.

Everyone is super happy with this product.

I would rate this solution as nine out of 10.

We are today using this product for email filtering and we plan to use it later for file filtering on cloud-sharing platforms.

This solution is very effective at detecting malicious content and very fast in adapting to new threats. There have been new types of attacks which, instead of attaching malicious files to emails, have been attaching to Google Docs that are hosted on the Google Cloud. Within a couple of days, Perception Point updated the engine to a filter and block such attacks. For us, it was very beneficial because the users are not allowed to open attachments, but when people asked them to view a document on the cloud, they weren't used to it. This left them open to this type of attack.

The Perception Point incident response team acts like our own SOC team, which is important because we do not have a SOC, but rather a limited incident response team. This means that any external assistance allows us to work on the more critical areas and identify the events that we have to investigate. In general, it significantly reduces our internal workload.

When it comes to incident management, I think that the Perception Point incident analysis is very fast. It usually takes less than an hour to go back with initial reactions, and they adapt the technology very fast as well. They provide either interim solutions or full solutions to all of the incidents that are identified.

In terms of engine optimization, ever since we started working with Perception Point, we have been able to monitor improvements to their capabilities, including adaptations they have made. Moreover, our own team was able to work with the system and ask for improvements, and they've all been done very fast.

Perception Point has helped to reduce our false positive rate by approximately 90%. More generally, it has reduced the total number of alerts we get. We used to have more than 100 endpoint alerts per month and it has been reduced to individual ones. Overall, that is a greater than 90% drop in alerts.

The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security. The quarter before we used Perception Point, we had about 400 positive identifications of malicious content being used by employees, probably getting them via email. Since using Perception Point, we have almost nothing.

The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups. This is an issue I have raised with their product team. Currently, when we get malicious content, we don't know where it came from. One of the things that worries me the most, as a sysop, is whether we are being targeted by any of the cybercrime groups. This is something that Perception Point doesn't do, so I have another cyber threat intelligence team that does the investigating. Ideally, Perception Point should offer this as part of their service.

We have been using Perception Point Advanced Email Security for the past four or five months.

We are using it as a SaaS and since we have been using it, there have been no noticeable service interruptions.

It seems to be very scalable. It's cloud-based, so it should be able to scale nicely. We haven't done load tests because our load is not very high.

We have about 1,400 people who are protected by this product, and they work in every role that you find in an enterprise. We are located in Asia, Europe, and North America.

The technical support is very good. Most of the time, they reply within one hour.

Prior to Perception Point, we were using a solution by Barracuda. We switched because Barracuda didn't provide the capability to filter emails and block the malicious content we wanted.

The initial setup was very simple and straightforward. As we are using Perception Point as a mail relay, it only involved changing the MX record or DNS records in order to relay our email messages to Perception Point, and whitelisting the Perception Point addresses in our email systems. It was a very simple configuration, and it was up and running very fast.

We have many domains, and some of them took some time, our major domain was done first and it was completed within one day.

After deployment, it started providing value immediately. That said, it took a few weeks before we identified everything that needed to be whitelisted or blacklisted.

It requires some administration in terms of blacklisting and whitelisting rules for URLs of domains. There are some cases that the out-of-the-box solution doesn't identify properly, especially when there are misconfigurations by people that we communicate with.

I managed the deployment, but someone on my team did the technical setup.

We have seen ROI in the form of reduced security team activity, a reduction of employees clicking on phishing emails and malicious content, a reduction in the need to re-image machines that have been infected by malware, and a reduction in the incident response (IR) activities.

We were able to get reasonable pricing that matches the ROI we want, so I think that it is the correct price point.

We evaluated other solutions including Mimecast, Sasa Software, Forcepoint, and a couple more. Some of the products that we looked at didn't offer a full SaaS solution so we didn't consider them.

We didn't perform a full pilot program with the rest of the vendors because we had a situation where we wanted to deploy very quickly. We were in a dialogue with Perception Point, it performed perfectly, and we just decided to move on with them.

My advice for anybody who is considering Perception Point is that there are no false negatives and no false positives with this product. Overall, I am very happy with it.

I would rate this solution a nine out of ten.

It transports rules from our mail system to their scanning mechanism.

It is a very straightforward solution. The mail just goes through their system. They scan it, and if there are any cases of cyber threats, then they will be stopped over there. We don't really feel the system. It is like fire-and-forget.

We have an organization which mostly uses mail to communicate. Today, there are a lot of social engineering attacks that go through vectors of sending you URLs to have phony websites for credential harvesting or a URL that will inject some kind of a payload into your browser. This system actually cleans it, blocks it, or alerts the user. This is what we find to be very good and how it protects our organization. We are not using the system per se; it is just protecting us. Think about it like going with some type of a shield that actually protects you.

In our case, we have a lot of mail traffic. So, we estimate something like 20 attacks a month. However, it really depends how your organization is targeted. If your organization is a target organization, you are probably going to have more attacks. This system will prevent you from being a victim of these types of attacks.

We have only had one false positive with Perception Point Advanced Email Security.

It keeps my emails safe. This is the main feature.

The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system. This is what we are always looking for.

Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language.

I have been using it for three to four months - not very long.

It is very stable. There are no issues.

One person is needed for maintenance, e.g., if you need to release a false positive, but we haven't really had this experience yet. Otherwise, no one is needed.

I presume Perception Point Advanced Email Security was built on a robust system where you can grow with it.

The users in our organization are my technical leader and me.

The technical support team is very good. They are responsive and knowledgeable.

We are working with someone specific at Perception Point who is doing a very good job. This is important because if you have a false positive or something that needs further investigation, then you will need to use the Incident Response team. So, you want to have a very good connection with them.

The Incident Response team is very good at what they are doing when it comes to the incident responses. It is a very good company. I really recommend it.

Our previous mail system, when it came to cleaning phishing links, was not very good.

We didn't switch. We added this solution as an additional security layer. The threat of a social engineering attack, crypto viruses, and all these URLs which will download something to your computer or will redirect for credential harvesting is becoming a bigger problem. People are attacking the human factor behind the computer, not the system itself. In this case, Perception Point Advanced Email Security is a good protecting layer for these kinds of attacks.

The initial setup was a bit complex when it came to the transport rule, which was needed to create a 365 account on Microsoft. We did that with the Perception Point support team. They did this together with us. I would like this to be a little more accessible, explaining why they are doing this or put it into place.

Our deployment took half an hour to an hour. Configuration was required on Office 365.

After deployment, the solution started delivering value immediately, when it comes to stopping threats.

We worked with the Perception Point support team. Together, we opened the console.

It took just one guy to set up the transport rule on Office 365.

Perception Point Advanced Email Security has helped to reduce the number of alerts received by our endpoint layer. It blocks the URL which downloads the payloads to the machines or is alerted that the URL is suspicious. Technically, it is preventing the payload from being downloaded to our machines, then the endpoint protection is not activated.

Because of the reduction in alerts, you don't need to start running around and checking each one of the computers to see what is happening or go into the console every now and then to check it. That is not happening, since you don't have anything to check. You are actually saving on your security team management. This has saved us a couple of hours. 

It's very difficult to find return on investment when it comes to security mechanisms, because there is no return on investment until something happens. If you have a crypto virus where someone will ask you for ransomware of a million dollars, this is your return on investment. We are trying to eliminate the option for this. When you come upon this ransomware, it is already too late. So, it's very difficult to calculate the ROI on this.

It is more of an insurance policy. However, in insurance, you still have your personal fees as well as a fee if something happens, where you take part of the damage upon yourself. I think this solution is more robust and bulletproof.

When compared to other solutions on the market, it is relatively fair.

We used other solutions, like IronPort, and decided to add an additional layer.

I would advise someone, "Go and do it."

This solution is a security layer that needs to be done or implemented in any organization because of the risks that people have today when it comes to attacking human factors. This is a good blocking solution for these attack vectors.

We are considering right now to extend the solution to SharePoint and OneDrive. We are looking for the budget.

I would rate this solution as a 10 out of 10.

We use the product to safeguard your organization's email communication from various threats, particularly targeting senior-level employees. The aim is to prevent phishing attempts, spam, and other malicious attacks that often target executives or individuals accessing sensitive information.

The most valuable feature is the technical support services. They are doing a notable work. We can easily send requests to resolve issues in case of malicious attacks. Their response time is good. Additionally, the user interface is accessible. Even users from non-technical backgrounds can easily understand the status and nature of emails, whether they're spam, phishing, or malicious. This user-friendliness stands out as a significant positive point.

They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario. It leads to data losses. It would be beneficial to include such functionality.

We have been using Perception Point Advanced Email Security for five months.

The product is stable.

The product scalability has been much appreciated. We do not encounter any lag or downtime. It doesn't impact the email flow aspect as well.

We have used Mimecast before. Their user interface was complex and complicated to navigate. During the POC, it was evident that Perception Point could detect and prevent certain malicious emails that Mimecast had missed.

We switched to Perception Point as it has better reviews than other competitors in email security scenarios.

The initial setup of Perception Point, whether deployed on-premises or in the cloud, was straightforward and efficient. The installation and configuration process took approximately an hour, including onboarding and DNS settings. Compared to other email security solutions, it was a quick setup process, requiring minimal time.

The product generates a good return on investment.

Some features related to the user interface need improvement. While the pricing for email security alone remains reasonable, their additional offerings for collaboration apps like Teams, Zoom, and other web security vendors might entail a slightly higher cost.

I rate Perception Point Advanced Email Security an eight out of ten.

We are using Perception Point Advanced Email Security for filtering or securing our email system.

The most valuable feature of Perception Point Advanced Email Security is the filtering and securing of emails.

It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions.

I have been using Perception Point Advanced Email Security for approximately one year.

I rate the stability of Perception Point Advanced Email Security a nine out of ten.

We have approximately 500 secured mailboxes using this solution in my organization.

I rate the scalability of Perception Point Advanced Email Security a ten out of ten.

I did not use the support from Perception Point Advanced Email Security. However, we did use the support from the dealer we purchased the solution from.

I have previously used IRONSCALES. When comparing IRONSCALE and Perception Point Advanced Email Security, they are very similar. However, IRONSCALE is less expensive.

The price of the solution is high.

I rate the price of Perception Point Advanced Email Security a two out of ten.

I rate Perception Point Advanced Email Security a nine out of ten.

Our primary use case is to secure our email channel. We're using Perception Point only for our email users.

Among the most valuable benefits are the results we have seen from the detection engine. Since implementing Perception Point, we have had zero suspicious emails coming into our inbox. We have seen a 100 percent decrease in attempts.

And there have been no false positives. There have been no cases where we could not see emails, due to Perception Point mistakenly blocking them, that we should be able to see. Everything is working as it should.

One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute. They confirmed that those emails were not fraudulent, and we were able to continue with those emails. The response and the capability and the professionalism of the team have been some of the good aspects. It has been very positive on the customer service side.

I don't have anything bad to say about the product.

One feature that might be nice to have, and I don't know if Perception Point could actually do this, would be that when you are sending an email with sensitive information, Perception Point would either block it or trigger a message saying, "Are you sure you want to send this kind of information to these recipients?" Something like that, before you make a mistake, would be helpful. Some type of AI agent that determines what, for us, is sensitive information, would be great.

We've been using Perception Point Advanced Email Security for exactly one year.

We haven't seen any hiccups. We've had full usability and haven't seen anything that was not working or that impacted our business operations. We have seen 100 percent uptime.

It's hard for me to talk about scalability because we only have about 15 employees. So in our case there are no scalability issues. But I know customers, friends of mine, whose companies have tens of thousand employees and use Perception Point, and they have had the same feedback about scalability: no scalability issues.

We used Microsoft ATP.

Before Perception Point, we had a high number of malicious emails coming in; constant attacks and nothing was blocking them, including phishing attacks and account-information takeover attempts. Because we're a financial institution, we were very much at risk of having funds wired to a fraudulent account. We noted numerous attempts. As a result, we researched the market and we chose Perception Point for our email channel.

I was working closely with our IT manager at the time of the deployment, and it took us less than five minutes to configure Perception Point for all of our employees. There are about 15 of us in the company, but it was super-fast and super-easy. It didn't affect our work at all. And we saw immediate impact, meaning after five minutes we were up and running, and we actually saw impact and improvements the same day.

The time to value, in terms of the solution stopping threats was between minutes and hours. It depends on when the malicious email was sent, but it really was immediate.

The pricing compared to the value Perception Point brings is super-competitive. They're not the cheapest in the market, but the value and the quality of the product are superior to anything else in the market, so we don't mind paying more for it. The value for money makes total sense for us.

Pricing is based on the number of accounts and seats that Perception Point covers. We are using 15 accounts, and if we become a larger company we'll just add more seats to the pricing. There is alignment between value and pricing, which we like.

Other than Microsoft, the solution that we had used, Perception Point was our first PoC, and we decided to proceed with them.

On the plus side for Perception Point were the 

• detection engine and high detection rate
• false-positive rate
• incident response team
• configurability, meaning set up time. 

Those are the main pros. There weren't any cons, honestly. They didn't fall short on anything.

Comparing the detection rates between Perception Point and Microsoft, there was a huge difference. We went from about 10 to 20 malicious attacks per day to zero today.

As for false positives, because Microsoft didn't even block most things, we didn't have any false positives when using their solution, but we had many alerts because so many things penetrated the system. So trying to compare false positives is not apples-to-apples. With Perception Point we have a 100 percent detection rate and zero false positives.

Get rid of everything you have and move to Perception Points, or at least try it. 

One of the things we really liked about the solution is that we were able to test it for about a week. There is an option to test Perception Point in parallel with what you have. That means nothing changes. Your emails still go through whatever solution you have in place, but you also see, on the side, what Perception Point detects and comes up with. We saw this huge quantity of alerts that we hadn't seen before. We saw how many malicious attacks and emails were coming into our inboxes. That was an eye-opener for us. The PoC was super-easy. It was a five-minute setup time and nothing happened on our business side. We were able to keep running as normal.

Once you try it out and you see the value, you see how much better it is than anything else, the decision is pretty easy.

The platform is great, it's easy to understand and configure. There are no issues on the product side. And I love the quick incident response team that you can reach out to.

We are using it to screen all emails coming into our infrastructure and email system. So, it is screening and blocking anything noted as malicious. It tags anything noted as spam, which gives us a frontline defense on all emails coming into our organization.

The vendor’s Incident Response team is very good when it comes to incident management, improving the security of our email system immensely.

Perception Point Advanced Email Security has absolutely helped to reduce our false positive rate. We have had half a dozen or less false positives since we have started using it.

I find the solution very valuable. It does what it is supposed to do. It works. 

The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox.

This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll.

We have been using it since July or August of last year.

The stability is excellent. We have not had any issues connecting to the platform or with the stability of the platform.

The amount of emails that we get is steady.

We are at roughly 200 inboxes that the solution is protecting.

Their support is very good and they respond quickly. If we do have a false positive or potential false positive, we are able to work with them in a quick, timely fashion. So, if we do notice an email, and if it is a false positive, then we get that noted with them. They do a very good job of fixing any false positive so they do go through the next time. We get those fixed right away.

When there is a potential false positive or miss, we work directly with them. Then, it is sorted out very quickly. We have not had to wait to get a resolution. 

We used MDaemon as our email, Absolution, and Windows.

Because it is set up in SaaS, there is not much in the way of setup from our point of view. You just install it, then it goes.

After deployment, the solution started delivering value immediately when it came to stopping threats.

I save 30 minutes to one hour a day with this solution.

We haven't had any incidents that would compromise the company, so we haven't had to spend any time remediating anything.

We would always like it to be cheaper and save more money. However, we are getting the value from it.

We did not evaluate other options.

The solution works. There are very few false positives. It does what it is supposed to do, stopping it at the source.

The company does not plan to increase its usage in the near future.

I would rate this solution as a 10 out of 10.

The primary use case is for email security.

The most valuable feature I have found is the speed of scanning emails.

I think the interface could be improved in the next release. I think making the solution more user-friendly would be helpful.

I have been using Perception Point Advanced Email Security for the past year.

Perception Point Advanced Email Security is definitely stable for our needs.

We found Perception Point Advanced Email Security to be scalable.

Technical support is very good.

The initial setup was complex and it is similar to out-of-the-box service.

We evaluated Proofpoint, which is higher priced than Perception Point Advanced Email Security.

I would rate Perception Point Advanced Email Security an eight out ten.